Import Pictures dialogue box no longer appears on computer screen

When I connect my Canon camera to my computer via a USB cable, the computer makes a sound and then a dialogue box has always appeared on screen that says "Import Pictures and Videos" but today although there is still a sound the diaglogue box no longer appears.  I can access it by going through several steps - clicking on my computer, the device, open, etc. but that is much less convenient. 
I checked that autoplay is functioning and the import settigns have not been changed.  How can I get this feature back again?

Hi,
You may need to check the software which came with your camera and re-install it.
Regards.
BH
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