Import Problem - CR2 Files

In the past I have been able to import CR2 files into Lightroom 3 by having the program convert to a dng and then import.
I can no longer import any files into LR3. The import seems to be happening and then a box comes up at the end stating "some import operations were not performed - the files could not be written." When this happens none of my files are imported into LR3.
I have not changed anything I am doing. This first started in the middle of an import where 7 of my 100 pictures were important and the rest could not be imported. Since then I have not been able to import any files.
I am running LR3 on a Mac and am up to date with the LR3 software updates.
Suggestions?

Your Lightroom preference file may be corrupt. Try deleting it to see if that cures the problem. Details on where to find the preferences files are provided at http://forums.adobe.com/thread/358041?tstart=0

Similar Messages

New to Lightroom, problem importing raw CR2 files.

I am new to Lightroom and am having trouble importing my CR2 raw photo files. In the "import" section I select my SD card that contains the raw image files. All .jpeg files on the card show up as thumbnails but the CR2 files show "preview not available for this file." I select one of the CR2 thumbnails anyway, select a destination folder on my external hard drive and click "import." A window pops up that says, "this file is not recognized by the raw support format in Lightroom." I'm using Lightroom 4.4 and am working with a Windows Vista operating system (on an old, junky laptop). My camera is a Canon 70D and am shooting in RAW+JPEG. I also downloaded the Adobe .DNG converter 6.3 to try to convert the files before importing them into Lightroom and it is also not recognizing and importing my CR2 files. Not sure what to do at this point. Any suggestions?

I would recommend downloading DNG Converter 8.2 which is compatible with Vista.
The latest version 8.6 requires W7 or W8
Use this download link:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5646

How do I import raw CR2 files from camera into LR5? I get an error message

I'm trying to import raw CR2 files from my camera into LR5. I get a message "Files appear to be unsupported or damaged." I know they are not damaged. Does LR5 support raw files? I can do this in Bridge and it converts them to dng files. This would be ideal for me if both could be done in LR5.

Not sure what the problem is if you say the files re recognized in Bridge? You could test the CR2 files by downloading the free Adobe DNG converter - latest version 8.6 (keep your CR2 originals as backups and for use in the camera manufactures software)and then import the DNG’s. It’s an extra step but I use it all the time to batch process into final folders.
Windows download (.exe file) click here DNG Converter 8.6
Mac download (.dmg file) click here DNG Converter 8.6
You can convert a whole folder of raw images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial

Canon 5D Mark II cannot import RAW .CR2 Files

For some reason I can no longer import my .CR2 files from my Canon 5D MarkII. This is a new problem as I have had Aperture for some time now. Is there a way to go back to an earlier RAW processor? This latest one from May may be causing the issue... Any guidance?

DavidMarlow wrote:
Sorry, in Aperture it just comes up with a list of files that it could not import.
No error message or any information at all?
When I try to get them into iPhoto it says that they are an unsupported file.
I thought they were in iPhoto already.
I am trying to get the files from my laptop on iphoto to my imac on Aperture. I am doing this via the network. On once side I tried a direct iphoto import (did not work) and then tried to do it pointing at the actual CR2 files and that did not work.
You should just copy the iPhoto library over to the iMac and then run Aperture and import the iPhoto library. Doing this over the network is just making your life harder. Or else install Aperture on the laptop do the import there and copy the Aperture library over.

Lightroom 1.2 not importing RAW (CR2) files from 40D

Just upgraded to LR 1.2 and thought it would solve my problems but find that it doesnt appear to import CR2 files, either directly from a card reader or from a file already saved to the computer. It says files use an unsupported color mode. These were shot in RAW (not sRAW) + JPG and others were just RAW.
Do I need to change any setting in Lightroom to make it work with the new RAW settings?
Any suggestions would be appreciated.

Ooops... Me bad. It works fine. For some reason 1.2 didnt install the first time I ran the installer. After finding that it was still 1.1, I ran the installer again and it took. Now its importing 40D files just fine.
Sorry for the false alarm.
Steve

IPhoto 6.06 Will Not Import RAW CR2 files Taken Through an Uncoupled Lens

If I use adapters to couple my Canon 20D to a telescope (which is an electronically uncoupled lens and has no lens-related exif data), iPhoto freezes and will not import a RAW Canon CR2 file taken through any telescope. It imports such jpegs just fine, and Preview can open either. iPhoto, however, must be forced to quit under the Apple menu.
It doesn't matter where the RAW file is...in the camera, on the desktop, in a card reader, or on a CD.
This is an obvious bug in iPhoto.
Regards,
Don
MacBook Pro Mac OS X (10.4.9) 2G Core Duo; 1 G RAM

Do you have access to an Apple store, or a friend
with Aperture? It would be interesting to see if
Aperture has the same problem.
Not that it really matters, but a bug in both
iPhoto and Aperture is more likely to be fixed!
I don't know anybody who uses Aperture, and my nearest Apple Store is 120 miles away in Cincinnati.
I'm able to work around the problem since Canon's Digital Photo Professional, working with Canon's EOS Utilty, imports and processes these images just fine, as does Photoshop CS.
However, I miss the premise that iPhoto should be the central organizer and storage vessel for all of one's digital photos, making naming, finding, and backing them up a snap, even though a different program may be used for processsing them.
As an aside, Canon's download site warns that EOS Utility 1.1.1 will not work on Intel Macs; it does...with full functionality.
Thanks for your response.
Don

Lightroom 5.4 Canon partial import problem (CR2s)

Hello,
I have Lightroom 5.4 on a Windows 8.1 system x64. My camera is a Canon 50D that's several years old.( i.e. not a brand new camera import problem)
When I plug my camera into my computer via the USB cable and try to import images into a Lightroom catalog, Lightroom will recognize and import jpgs, but it does not even see CR2 files. No errors, no thumbnails. It's like they are not there. If I capture a single image as both a jpg and CR2 simultaneously it will only see the jpg and not the CR2.
If I open the Canon EOS Utility it sees any and all images (CR2's included).
I've read a few posts so to help narrow it down:
1) I have write access to the folder (b/c I can import the jpgs.).
2) My Windows system does not recognize the CR2 files in an exporer window if they are still on the camera (to be specific, it sees that there are files, just not the type and no thumbnail. Not even a properties option with right click). I can't pull the files directly off the camera with my computer only with the Canon app. I have the latest camera codec pack put out by Microsoft KB2899190 from 12/9/2013.
3) Once the CR2's are on my computer via the Canon EOS app they are viewable in Expolorer (thumbnails) and can be imported into Lightroom.
4) I have cleared and reformatted the flash card (more than once). Rebooted and powered down the PC and Camera multiple times (removed camera batt. and Unplugged PC).
5) As of time of this post Lightroom is up to date.
I believe there is some communication issue with my camera and this particular PC setup. My wife's computer does not have this issue (she has Vista). When she plugs in the camera the thumbnails pop up in an explorer window for her right away.
Thoughts?
Thank you very much for your help.

Yes, for many people. Recent versions of Lightroom in particular seem to be quite fickle when trying to import directly from camera, and the "fix" in virtually all cases is to use a card reader.

V1.1 - cant import 40D .CR2 files

hullo,
so today i upgraded from my trusty 10D to the snazzy 40D. body is nice. snapping photos is fast. seeing them -- a nitemare.
every time i try to import: LR recognizes my device, shows me the thumbs, and tries to convert to DNG and import. fails every time -- "the files use an unsupported color mode", and it lists all my .CR2 files.
JPEGs work fine. ive tried multiple cards. looks like its a RAW2+LR thing.. yet i have the v1.1 update.
help?
thanks,
matt

Kate,
If you hadn't heard, the people responding are not employees of Adobe, they are people who care to try to help others that are having problems. It would seem that the wire brush approach of your message will tend to get less help [if possible to provide] than a reasoned and thoughtful question.
BTW, I have worked in large organizations and small organizations from 80 people up to 150,000 and as a member of management in the large org. I can tell you that large organizations are much slower to respond. Kind of like a rabbit can move much faster than an elephant.
If you are not happy with the help people are trying to provide for free, then you maybe should not bother with this forum. It clearly is raising your blood pressure and that is not healthy.
I would expect that we can expect an upgrade to 40D support before Thanksgiving [just my guess though]. In the meantime, I am going to follow the advice of the Luminous Landscape reviewer and shoot in RAW+JPEG [when my 40D arrives tomorrow] so I have the RAW on hand when the update occurs. It seems that the JPEG output is quite good and that may do in the interim.
Good luck
Mel

SQL*Loader importing problem, with file with eastern european files

Hello,
on Oracle 11g with UTF-8 encoding, I tried to import a csv file into a table via sqlload, the separator is the semicolon ";" all work fine except for some lines witch are not well integrated (the concerned files come from Eastern European countries like Bulgary, Hungary and Czech Republic).
For example:
For:
text_1; text_2; text_with_char_at_end_like_š; new_text
during the integration instead of have:
| text_1 | text_2 | text_with_char_at_end_like_š| new_text |
I got:
| text_1 | text_2 | text_with_char_at_end_like_š; new_text | null |
does anyone has this problem, I tried to change the delimiter by code X'59', specified in sqlldr ENCODING UTF8 ... but it does not work
do you have an idea about this problem
Thank you in advance

Thanks,
the problem was solved since, the file was not in UTF8 format (for example GREEK FORMAT) and the NLS_LANG was AMERICAN_AMERICA ASCII
then i translate all files to UTF 8 and changed the NLS_LANG to UtF8.
Regards

IPhoto hangs when attempting to import certain CR2 files

Hi everyone.
After 3 months of owning and using my MacBook, I have finally found that iPhoto isn't a bad software at all, and I want to start using it. So of course the first thing I did was to import some recent photos I made.
By now I have successfully imported JPG and CR2 files from my external FAT32 HDD. But there are some CR2 files that make iPhoto hang: Actually not the whole application hangs, but only the import section (it is still possible to browse albums etc). clicking the "Stop" button won't change a thing, despite the text "stopping..." underneath the progress bar.
A friend of mine tried to import one of the regarding CR2 files, and it worked on his PowerBook G4 - same software versions.
Help. I don't know what to do. Been searching for a solution for days. Thanks in advance for every hint.
MacBook 13" Mac OS X (10.4.8) iPhoto 6.0.5 (316); Camera: Canon EOS 350D / Digital Rebel XT

Ah - sorry, it's hard to gauge what level of expertise people have and probably safer to underestimate than overestimate.
So any messages in Console when iPhoto hangs? Sometimes those are human-readable and offer clues.
What about opening the file using QuickTime? Does that work?
It's possible you ran into an actual bug, but it's hard to tell without the files. If you manage to isolate the exact files that cause the hang, you could try other things, like import them to a newly created library (option-launch iPhoto just in case you didn't know)
You could also dig through the EXIF data that Preview shows (Cmd-I) and see if those files have anything in common, like a bogus value for aperture or focal length or something. I know a friend complained about photos taken by the manual Lensbaby lenses, but I don't know if that has been addressed in recent updates.

LR4 Not importing all CR2 files?

Upgraded yesterday & noticed this phenomena. . . "preview Unavailable"
did some more shooting today and same thing.
when I downlaoded yesterday the images were not there, so I did a fresh import & it tells me there are no new images for import as I have 'don't import suspected duplicates ticked. I unticked this option and selectively imported the missing files - they came up but next to a duplicate thumbnail had that ? in the top right -
so, what is going wrong??
Thanx!

How are you importing your images, via a cable to the camera, from a card reader, or are you copying the images to a hard-drive outside of LR then importing using Copy, Move or Add?
The second situation can occur if you accidentally used Move instead of Add when you re-imported your images, so they changed places on your hard-drive, and the old version won’t be there, anymore, although they should be at their new place.

Import problem: Duplicate Files

Like several others I have been fighting the problem of duplicate file creation when importing photos. After following and interacting with several discussions I decided to run a series of controlled tests, and may have some helpful information. The individual test results are too confusing and large to post, but here are some observations:
1. The problem does not occur when the Don't Import Suspected Duplicates is checked.This function seems to do its job and handle duplicates whether of the users making or the programs. When it is unchecked the data base is unpredictable and at times can get into a loop creating large numbers of duplicates. This could be the cause of reported system crashes, I just speculating.
2. Nat Coalsons book recommends that it be unchecked which could be the reason for only some users having a problem.
3. There should be documentation of the import screen with an explaination of the function of the various options. Data bases by their nature are complex beasts, and trying to learn them by trial and error can lead to disaster.
4. At this point I would strongly recommend using the Don't Import Suspected Duplicates function. Since LR displays the photos it is rejecting there is a way to check on the decisions it makes.
Am I missing something?
frank

Your Lightroom preference file may be corrupt. Try deleting it to see if that cures the problem. Details on where to find the preferences files are provided at http://forums.adobe.com/thread/358041?tstart=0

FLV import Problem / .264 files slow

Hey,
for my work I have to use hours of .flv files daily. These are VODs from Twitch which I have to edit. Being stream related content these files often get "corrupted" because of internet connection/Twitch problems. In the .flv files this is not really a problem - most of the time you see a brief stutter but everything else is fine. Now I obviously can not import .flv files into Premiere Pro CC so I used FLV Extract to export a .aac and .264 file from the FLV container. These files import just fine into Premiere Pro but the main problem here is that when working with a .264 file the previews render VERY slow and often red frames appear. Also when exporting a file it takes MUCH time and barely uses my CPU at all (tested with other files and formats and they worked just fine).
It is also interesting to note that the .aac and .264 files have different lengths and thus get out of sync. How much depends on the source .flv file (most likely how much it got corrupted due to various reasons?)
My PC specs are 32 GB RAM, GeForce GTX760 Video Card, I7-4790 CPU & 3 7200 RPM HDDs
Media Info
Original .flv file
General
Complete name                            : E:\Projects\0.flv
Format                                   : Flash Video
File size                                : 237 MiB
Duration                                 : 30mn 1s
Overall bit rate                         : 1 101 Kbps
Tagged date                              : UTC 2014-06-10 20:38:05
Tagging application                      : flvmeta 1.1-r213
Video
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : [email protected]
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 4 frames
Codec ID                                 : 7
Duration                                 : 30mn 1s
Bit rate                                 : 941 Kbps
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 29.970 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.015
Stream size                              : 208 MiB (88%)
Audio
Format                                   : AAC
Format/Info                              : Advanced Audio Codec
Format profile                           : LC
Codec ID                                 : 10
Duration                                 : 30mn 1s
Bit rate                                 : 125 Kbps
Channel(s)                               : 2 channels
Channel positions                        : Front: L R
Sampling rate                            : 44.1 KHz
Compression mode                         : Lossy
Delay relative to video                  : 24ms
Stream size                              : 28.4 MiB (12%)
.264 file
General
Complete name                            : E:\Projects\0.264
Format                                   : AVC
Format/Info                              : Advanced Video Codec
File size                                : 207 MiB
Video
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : [email protected]
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 4 frames
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Variable
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Now my first question would be: why has Premiere Pro such difficulties when working with these .264 files? Do I lack any codecs? Are some settings in Premiere Pro wrong? Is there any workaround or solution? As long as Premiere Pro works fine with these files I wouldn't mind them being out of sync since I can fix that manually.
I also tried using FFMPEG to change the container from .flv to .mp4 which worked and resulted in me being able to import the files into Premiere Pro but even though the video and audio track had the same length this time - they were still out of sync and much more difficult to re-sync them if at all possible so this didn't help much. I also tried video converter programs to convert to other file formats but the out of sync problem still carried over.
So as an alternative question: is there any way to convert the original .flv files properly so I am able to import and work with them? Meaning they are still in sync and keep the original quality.
The solutions should be as efficient as possible (quick) since I have to go through hours of content every day.
I am very grateful to anyone trying to help. It is VERY much appreciated. Thanks.
(for a test file you can download a flv file using www.twitchtools.com with the video link http://www.twitch.tv/trumpsc/b/537543702 - a corrupted part that ALWAYS speeds up is in the first few minutes (if you download part 7) when he opens the arena rewards when the key comes down)

I very much appreciate the help. Sorry for any lack of clarity or apparent density on my part. Up late last night.
I have a single internal drive formatted "Mac OS Extended (journaled)". It is a 160GB drive with 20GB free.
I have two maxtor FW 400 160GB drives. Each with about 80GB free. One plugged into the back of the computer, one into the front. Not daisy chained.
I have a P2 Store which connects via USB 2, and the HVX which I connect to the FW 800 port on the back of the computer.
Like I said, I've tried every conceivable combination of these devices. I've imported directly from the camera via FW to the internal drive using FCP. I've gone from the camera directly to both of the FW drives using FCP. I've also transferred from the camera, to the internal drive, then imported using FCP from the internal to the FW drive set as my scratch disc. And so forth.
But no matter what the permutation, I get the same result. And again, it doesn't seem to be an issue of moving these blocks of data around. That seems to happen just fine as far as I can tell. If I start the import, then watch the clips being created in the capture folder, they agregate just fine. It's only once they've reached their full data size (in ref'c to the original mxf files) that the import process hangs. The larger the clips, the longer the hangs (though fewer in number, obviously).
I deleted the FCP preferences and repaired permissions on my internal HDD with no alteration of the problem.
The only other observation I've had, is that when the hangups happen, and the little ball starts spinning, I also hear a high pitched whining from inside the computer case. It does not sound like usual HDD work.
Hope that I've given a better sense of the situation. Thanks for bearing with me
GPL
PowerMac G5 Dual 2Ghz Mac OS X (10.3.9) 2.5 GB RAM

How to import CR2 files with XMP files?

I'm using LR 1.4.1 on a Vista platform (with service pack 1). Last week my OS got corrupted and I had to reinstall everything.
So I'm trying to get my catalog back into LR but am having a lot of trouble. When I try to open LR using the latest backup of the catalog, it only opens certain files. All others show up as a grey preview.
Frustrated at this not working, I decided to just import the CR2 files from my external HD. Problem with this is that it's not bringing in ANY of the develop settings. So all of my edits are gone. This is going to cost me hours and hours and days of time to redo.
I have several clients waiting on orders, galleries, etc and I'm at my wit's end on how to fix all this! Can anyone help me?
Thanks,
Annie

> All others show up as a grey preview
Do you mean grey boxes as thumbnails or are images grey in loupe or develop module? If it's grey thumbnails, then it's because there are no preview files generated. Generating standard previews (or 1:1 previes) should fix it. If Develop module shows images as grey then I have no idea.

IPhoto no longer will import my CR2 Raw Files.

I am running OS 10.6.8, and iPhoto 9.2.1, with Raw Capability 3.13. I can no longer import my CR2 files into iPhoto (Canon T3), it tells me the files are unrecognizable. iPhoto will load them in the import window, so it does see the photos, just will not import them. Please help. I've repaired disk permissions and restarted, but to no avail.
Thanks.

As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

Import Problem - CR2 Files

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