Import problem in Lightroom CC 2015

In the import section if I click on a thumbnail it gets very small instead of bigger like it should. I am using Lightroom CC 2015.

OK. More details...I`ll show You step by step whats going on.:)
1 Open Import dialog in LR4 and choose catalog with files:
2. press import button:
and I`m waiting...10 min...20....and nothing!
3.When I press cencel import, I see information:

Similar Messages

Import problems in Lightroom cc 2015 for Mac

In Lightroom cc 2015 for Mac, import won't automatically start even though that box is checked in Preferences and when I manually start import the thumbnails are poor quality and when I check on one instead of getting larger it gets very small.

1. At what point does the import fail? When you click to go into the import dialog? At some point while viewing the import dialog? Or after you click the Import button in the import dialog?
My scenario: If the SD card contains mixed media (i.e. photos (jpg or raw) + MOV), when I click on File > Import Photos and Video, the thumbnail previews start to load and about 10 seconds later LR becomes unresponsive... this goes on for several minutes (I assume this is based on the amount of media on the card) after which time I get an error message from LR saying there were problems with the following files: (and it goes on to list only the MOV files). After I get this message, I am able to successfully import the photos only.
2. Can you import a single photo from a location on your local hard drive? (this helps eliminate whether the problem is with a specific card, card reader, or mixed media situation).
I have tried with multiple SD cards from 2 different cameras (Canon and Olympus) with the same EXACT behavior.
3. What does the failure look like? Is it a lock (Lightroom is running, but doesn't respond to mouse clicks, etc.)? Is it a crash (Lightroom shuts down unexpectedly)? Is it a failed import, but Lightroom continues to run? Is there any error message?
See #1 above.
Hope this helps.
Russ

Printing layout problem with Lightroom CC 2015 Release

Hello,
I am working with the following configuration :
MacBook Pro (15-inch, Mid 2010)
OS X Yosemite Version 10.10.3
Adobe Photoshop Lightroom CC 2015 Release
EPSON Stylus Pro 3880
I tried to print two images on a Super A3 paper sheet with an EPSON Stylus Pro 3880 directly from Lightroom and here is an example of what I expected (I resized and added a black border for better visibility on the forum):
This is the preview I have in the printing module of Lightroom and this is also what I have when I print to a JPEG file with Lightroom.
Sadly, after I launched the printing job, this is what came out of the printer:
As we can see, the layout of the two pictures has been shifted toward the top of the paper sheet (cropping the top of the first image in the process) and about 30% of the right part of the layout has not been printed.
Do you have any idea of what I am doing wrong here?
For your information, I do not print very often so I am not 100% sure that I set everything correctly. However, I have been successfully printing in the past and it was with the same MacBook Pro on the same EPSON Stylus Pro 3880 printer but it was with OS X Yosemite Version 10.10.1 and with Lightroom 5.x (I cannot remember exactly which version).
Moreover, because my print was urgent, I retried with a Windows machine running Lightroom 4.x with the same printer and it was a success. So I doubt that my initial settings on my MacBook Pro were wrong although I am not 100% sure.

I am in France and I found out that EPSON is providing at least two different files for its v9.33 driver that relate to the Stylus Pro 3880 with OSX:
epson16738.dmg: US version (https://www.epson.com/cgi-bin/Store/support/supDetail.jsp?UseCookie=yes&oid=141552&prodoid =63085147&infoType=Downloads&d…)
epson379436eu.dmg: French version (Support et téléchargements - Epson Stylus Pro 3880 - Epson)
and I realize that I was using the US driver which.
After few minutes of refection, I realized that the 3880 driver that I installed on my MacBook pro was the only piece that was present when my prints failed and absent when my prints succeeded. So I though it had found out the cause of my problems until I tried with the french driver (epson379436eu.dmg)...
In the meantime Adobe has release of new version of lightroom so let me recap my new configuration:
MacBook Pro (15-inch, Mid 2010)
OS X Yosemite Version 10.10.3
Adobe Photoshop Lightroom CC 2015.0.1 [ 1018573 ] (info available in Help menu > System info > Lightroom version)
EPSON Stylus Pro 3880
Epson driver v9.33 epson379436eu.dmg
... and the result of my test is ... nothing at all! Lightroom sends the the print job to the printer but nothing comes out of it.
However, when I printed to a file from lightroom and then tried to print this file with OS X Preview on the Epson 3880, it worked perfectly.
It also worked when I printed from Photoshop CC (2014.2.2).
It also worked when I printed from Lightroom but with a different printed and driver (Canon MF8580Cdw).
Therefore, among the five elements of my configuration cited above, there is none for which the printing job is always failing. It is hard to find out what is the faulty piece of software!

Horrendous import problems in Lightroom 3 64bit

Hi, I'm in desperate need of some advice in figuring out why Lightroom 3 won't import NEF files taken on a D90. I know there that other threads have been started about this issue, but mine has gone a bit further
Not sure where to start with this so system first: OS Windows 7 home Premium 64 bit, 8GB Ram, 1.5TB HD, Intel i7 860 2.8ghz, ATI Radeon 5700 Display driver series, lightroom 3 64 bit installed.
The first issue is that import in lightroom either A) Starts the import, gets through about 10 NEF files and locks/hangs indefinately followed by the Lightroom is not responding message and lightroom has to be closed down or B) Opens import module but locks/hangs whilst trying to find the images which are on an SD card - this happens whether the card is inserted into the PC card reader, an external card reader or direct from camera or C) Will not even consider opening the import module. The import module also freezes/hangs when trying to create a new catalogue. As it stands I'm unable to import directly into Lightroom from an SD card - and I've tried different cards and brands.
The strange thing is I'm having a similar issue trying to transfer the NEF files by using windows explorer - i.e. freezes & hangs, however after a number of attempts I am eventually able to copy the files over to the HD - although it is so slow.... & back-up to an external HD. Now here's the strange thing, once the NEFfiles are transfered onto the HD Lightroom will import them, but not without a fight. Again in the import module it freezes/hangs but when the "lightroom is not responding" message comes up, if you choose the "wait until lightroom" responds option it eventually imports the chosen files.
I've tried all the usual fixes - start a new catalogue, delete preferences & .lock files, unistall & re-install, update codecs for Nikon files, recalibrate the colour profile, use a generic sRGB profile, update ATI drivers etc
All other modules etc appear to work fine, although I don't use all of them, but certainly everything in library and develop aooears normal
As it currently stands I'm having to reconsider whether I want to continue investing in the Lightroom system as it just isn't acceptable for this to keep occuring and no fixes released by Adobe. I've used lightroom since 1.0 and Nikon NEf files through that time, but since version 3 it has become impossible to utilise
I'd be really grateful for any help or advice, be eternally grateful if someone has a fix or even better if Adobe fixed the bleeding issue!
Cheers
Steve

Unlike the end of the linked thread, the OP does not have the problem of a hidden-dialog waiting for input because the import finishes eventually when importing from the hard-drive.
In the linked thread, it is possible that Adobe would be entirely to blame for such a situation, but it is more likely that they are relying on the operating system and the display-driver to do certain things, and so are only responsible for detecting that something is wrong and handling it more gracefully. The problem might magically go away with the next version of LR, the next version of the display driver, or the next operating-system service pack or update. The hope would be that Adobe can reproduce the issue, and either fix their code, or at least provide a workaround for a buggy display driver. A main challenge for Adobe is that they have created their own look and feel for the product and have to get it to act the same on both the Windows and Mac platforms. That is not easy, and there are likely many bugs still to discover and fix.

Import problems with lightroom 5

I am suddenly having a problem importing photos from my camera into Lightroom 5. The message I get says file cannot be read. I even tried another camera to make sure it wasn't my camera and I got the same result. Any help would be appreciated. I have a mac.

Hi,
I already had started a new thread previously however the answer I received
was a bit confusing to me so I started to look for other threads.
My issue relates to the one mentioned here about importing to LR. I keep
getting messages saying the files can't be read and the answer was to check
my destination permissions (whatever that means)?
I did not know how to view (or even change permissions and came across
Geoff's suggestion to use CMD-1 however that does not seem to work so I
wanted to find out more about the solution.
Cheers,
David
Best Regards,
David Johnson
M: 0417 423 458
lightinspired.wordpress.com
P O Box 1125 Camden NSW 2570
<http://lightinspired.wordpress.com>

Import problem in Lightroom 4

Hello everyone!
I`ve problem with import in LR 4 trial version. Now I`ve instaled past version LR3, but I`ll update to newest.
I take downloaded trial version: start, it opened normal, but when I want import photos/videos from hard-drive i can`t...LR4 doesn`t make a preview files and doesn`t want import them.
I wonder why...is older version is a problem here? I should uninstall and then unzip newest?
Thank You for answer and Your time!
Greetings,
V

OK. More details...I`ll show You step by step whats going on.:)
1 Open Import dialog in LR4 and choose catalog with files:
2. press import button:
and I`m waiting...10 min...20....and nothing!
3.When I press cencel import, I see information:

Import problem in Lightroom 4 OS X Lion

I have LR 4 in Win 7 and the import works fine. However, I have discovered two problems in the Mac version.
1) When Syncing a folder and adding additional photos the process never finishes. My only way out is to exit from LR.
2) I tried importing an SD card (I have a new iMac). The photos on the card show on the import preview, but when I try to process them the system tells me the import operations could not be performed because the files could not be read. I was able to import these same photos on my WIN 7 LR 4 system.
Any help would be appreciated.

OK. More details...I`ll show You step by step whats going on.:)
1 Open Import dialog in LR4 and choose catalog with files:
2. press import button:
and I`m waiting...10 min...20....and nothing!
3.When I press cencel import, I see information:

Lightroom cc 2015 problem

I downloaded PS cc 2014, LR cc 2015 and LR 5. LR cc 2015 will not open. I have tried signing out and in and reloading. No succes.
I use Mac mini (late 2012) + Yosemite 10.10.3
Juhana Ikonen

Hi Juhana,
If you are having problems running lightroom CC 2015 after installation, please see this link:
Lightroom doesn't launch or quits automatically after splash screen
Regards,
Pattie

Lightroom CC 2015 crashes on Start Up - Solution doesn't work

I am experiencing the reported problem where Lightroom CC 2015 crashes immediately on start up displaying the splash screen for a fraction of a second. I have tried signing out of and back in to Creative Cloud as recommended but the fault persists. One this should not be happening with an Adobe product and secondly a better fix is required.

Support fixed the issue for me.
He looked into the Windows Event viewer and found the faulting path
Faulting module path: C:\Windows\SYSTEM32\ig7icd64.dll
and renamed it ig7icd64old.dll
On restarting Lightroom he turned off the use graphic enhancement option in preferences.
Not seen this solution anywhere in the forums so I asked him to post it but not sure if he will.
Hope it helps.

I just got a new Mac Mini, and now when I try to import photos into Lightroom, iPhoto try to load them first, then Lightroom can't find the files. Big problem. What to do?

I just got a new Mac Mini, and now when I try to import photos into Lightroom, iPhoto ties to load them first, then Lightroom can't find the files. Big problem. What to do?

Simple:
File -> Export to get your photos out of the iPhoto Library. In the Export dialogue you can set the kind to Original and you'll get back exactly what you put in.
Apps like iPhoto2Disk or PhotoShare will help you export to a Folder tree matching your Events.
Once exported, you can then trash the iPhoto Library - just drag it from the Pictures Folder to the trash and empty it.
After that, if you're entirely neurotic about it, just put the iPhoto app in the trash and empty it.
Regards
TD

I can not import photos into lightroom 4.4 Had no problem before this time.

I can not import photos into lightroom 4.4 Had no problem before this time. I have camera raw7.4 and use a NikonD7100. I have a Mac using 10.6.8. I can see the images and selected for import in Lightroom, but after I check "import" I get a message that Lightroom could not read the files. This happens with both raw and jpeg files. Thanks for a repl

thanks for the reply. would you please tell me how to check for the folder to have write permission. I have done the same settings as before but this time does not transfer. It says can not read files with a code "298". I can see the thumbnails on the screen prior to trying to import the photos, also can see them with the card in the camera and using the view mode. I have up to date camera raw 7.4 for my Nikon D7100 and the settings allow for 7.1 and above

Lightroom 5.4 Canon partial import problem (CR2s)

Hello,
I have Lightroom 5.4 on a Windows 8.1 system x64. My camera is a Canon 50D that's several years old.( i.e. not a brand new camera import problem)
When I plug my camera into my computer via the USB cable and try to import images into a Lightroom catalog, Lightroom will recognize and import jpgs, but it does not even see CR2 files. No errors, no thumbnails. It's like they are not there. If I capture a single image as both a jpg and CR2 simultaneously it will only see the jpg and not the CR2.
If I open the Canon EOS Utility it sees any and all images (CR2's included).
I've read a few posts so to help narrow it down:
1) I have write access to the folder (b/c I can import the jpgs.).
2) My Windows system does not recognize the CR2 files in an exporer window if they are still on the camera (to be specific, it sees that there are files, just not the type and no thumbnail. Not even a properties option with right click). I can't pull the files directly off the camera with my computer only with the Canon app. I have the latest camera codec pack put out by Microsoft KB2899190 from 12/9/2013.
3) Once the CR2's are on my computer via the Canon EOS app they are viewable in Expolorer (thumbnails) and can be imported into Lightroom.
4) I have cleared and reformatted the flash card (more than once). Rebooted and powered down the PC and Camera multiple times (removed camera batt. and Unplugged PC).
5) As of time of this post Lightroom is up to date.
I believe there is some communication issue with my camera and this particular PC setup. My wife's computer does not have this issue (she has Vista). When she plugs in the camera the thumbnails pop up in an explorer window for her right away.
Thoughts?
Thank you very much for your help.

Yes, for many people. Recent versions of Lightroom in particular seem to be quite fickle when trying to import directly from camera, and the "fix" in virtually all cases is to use a card reader.

Renaming files in Lightroom 3 Upon Import (problems)

I can having trouble importing files into Lightroom name where I want to custom name them - sequentially. I am importing the data from one folder on my hard drive to the folder that contains all of my lightroom files. I am able to import and rename some files in folders with ease. Others I am told Lightroom 3 couldn't name them. Why? If I try to import and rename in LR2 I have no problems. I am basically taking a Nikon generated file, say DSC0001.NEF and renaming it to Ireland 07-30-08.NEF. Lightroom 3 can't do it. Does anyone know why? Thanks.

Hi Franz,
Let me clarify a couple things (I hope Adobe is listening):
1.     I am merely copying and renaming on import. I am not moving the original files.
2.     Files are created in my TO: directory, they just contain the origianl filename.
3.     I tried the exact same procedure with LR2 and it works fine.
It appears there may be a bug in the software.
Eric

Problems with importing images into Lightroom cc

Problems with importing images into Lightroom cc
I have installed lightroom cc and having trouble imortera images from my Canon 1DX.
Lightroom starting the capture, but then nothing happens more, if I turn off the camera, I get error message photo 100-200 could not be loaded.
Now I have left lightroom 5 and where the input port works fine.
What happened to the upgrade from Lightroom 5 to lightroom cc?
The camera has the latest software.

I've now tested in various ways.
First, I have images on both memory cards in the camera.
Test1) Selects Not all of the photos in the camera at the input port bearings, it seems to work fine.
Test 2) selects all cards in the camera and then get the following, Lightroom starts inportera short but stops and nothing happens (Fig.1).
I turn the camera off after a while and get the next meddelnade (picture 1)
Which can be translated:
"The following files were not imported because they could not read (351)
Property 1-100
etc. "
Picture 1.
Picture 2

Problems importing video into Lightroom 5.3

I am using LR 5.3 on a Macbook running Mavericks. Since upgrading from Lightroom 4 I have had trouble importing videos into Lightroom.
The generic video thumbnail appears, but the import hangs and never completes. When cancelling the import the error message is shown "No photos or video were found to import."
After reading on various forums I have tried:
restarting computer (many times)
uninstalling previous version of LR
purging video cache
changing source location
changing destination and/or import type
reinstalling LR5.3
I have also noted that old videos already in the catalogue that played fine in LR4 won't play back in LR5.3. They play fine in Quicktime.
Has anyone else solved this problem?

Hi InVisionMedia
I found a Simular Poste regarding this topic: http://forums.adobe.com/message/5397854
So going over it might enlighting you on the issue. Also i would suggest to start with the Basic Troubleshoot for Playback issues on Lightroom: http://helpx.adobe.com/lightroom/kb/troubleshoot-video-issues-lightroom-4.html
If you have Lightroom 4 still installed, Also make sure that you can still use the footage in the original L4 catalog.
See if the files still work fine in the "old" version.
Hopefully it will help you to fix the issue.

Import problem in Lightroom CC 2015

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