Import Process Server has encountered a problem and needs to close

Hello,
Loaded an AVI-from the desktop, as that is where my project file and scratch disk go, about 7.5 GB's, and when I scroll through it or try to render, I get this little message:Import Process Server has encountered a problem and needs to close
Windows XP Pro/ 64 Edition
Dell Precision T7500
Intell(R)Xeon(R) CPU
E5520 @ 2.27 GHz
2.26 GHz, 12.0 GB of RAM
Thanks so much in advance,
Tim S.

Jim,
Thanks for all your help. Sure enough, an MOV file works just fine and I may have tracked down the problem: the video, I'm sure caused from the source tape, lags towards the end-it seemed like every time I scrolled towards the end of the AVI it would crash. Still seems mighty peculiar that it would crash the system each time.
Thanks,
Tim S.

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http://yfrog.com/bfimpexehangoj
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Originally Posted by [email protected]
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Thanks. I didn't see anything in the .HHP.
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                                                                                From:       Peter Grainge <[email protected]>
To:         Debbie Sarig <[email protected]>
Date:       06/18/2009 09:06 AM
Subject:    Adobe RoboHelp 8 has encountered a problem and needs to close.
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hello there, ytnoj.
Uninstalling and reinstalling iTunes can be a tricky endeavor and must be done in a very specific way. The following Knowledge Base article provides the step-by-step of the process:
Removing and Reinstalling iTunes and other software components for Windows XP
https://support.apple.com/kb/HT1925
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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