Import video problem , crash
hello everyone , my name is Etienne
i have a problem with flash professional CC (last version) , i want to import a video in a new file and play it , the matter is that anytime i try to do an import (videos) the program freezes and crash .. anytime , could anyone tell me what to do ?? or should i wait for an update ?
well... my "Import Video" option appears disabled, and there is no way to even try to import a video for me. So, I guess you're one step ahead of me.
Similar Messages
-
I just recently made the big jump to using final cut pro. Right off the bat I'm having trouble with importing video. The camcorder connects and imports video fine with Imovie HD, but when i use final cut pro it says that there is no connection in the fire wire port therefore no camcorder to be connected to (but there is!). I'm using a canon hv40 tape camcorder. Some help on fixing this would be much appreciated!
Hi,
That is unfortunate that you are having those problems with your Camera. I researched online and found that some users were experiencing the same issues with other programs(windows and apple based).
For instance:
http://ezinearticles.com/?Work-Around-of-Canon-HV---40-Capture-Problem&id=328432 5
There are several forum threads online that explain how to fix those problems.
Hopefully this information helps,
Vicente Tulliano -
Hello, so I just installed Photoshop CS4 on my laptop (I'm using windows)
So I decided to make a GIF from a video, but I've got a problem with it.
At the very first step, I can't import the video (file > import > videos frames to layers) it says that 'Could not complete the Videos Frames to Layers command because QuickTime version 7.1 or later is required'
In fact, I've downloaded a QuickTime version 7.6.7
Can anyone help me please?The file is compressed with a specific CoDec not supported by legacy QT or Windows media features and thus not readable in Photoshop. This pretty much affects allDicvX, Xvid and various other custom, out of spec MPEG-4 flavors that some digital phot cameras produce. It needs to be converted in another program, e.g. MPEGStreamclip, SUPER© and so on...
Mylenium -
Hi
I'm trying to import a 47mb windows media video in to Flash
CS3 Prof on a high spec windows XP PC.
I go through the dialogue and do all my settings and it
starts importing - however after about 10 seconds Flash crashes
(the usual this programme has closed etc do you want to tell
microsoft blah).
I don't think it's a problem with the file becuase I can
import it into Flash MX, but that's no good for creating the flv of
course.
Can anyone help please? Thanks!My old Ipod Mini I was able to drag and drop songs from ITUNES library on PC to IPOD Folder with no trouble. Yesterday I upgraded to the latest Itunes7 for new Video Ipod. My list of 85 songs displays just fine in original folder. I synched to new Ipod Video and only @ 45 songs were uploaded to Ipod Video. I want to be able to drag and drop to IPOD video folder in Itunes but the new folder is greyed out. I can't do anything with it not even sort it.
This happened when installed on pc #1 alone. Then again on PC#2 with both pc's setup. I already attempted
1. How do I get the songs to move over to IPOD folder, drag and drop.
2. How do un-grey new IPOD Folder so I can work with it?
3. How to get the songs that did not sync? All were checked off. -
I'm tyring to upload videos onto my 30GB Apple iPod (5th Gen), but seem unable to even import them into my library.
1. I've tried converting them to both mp4 and .mov (quicktime) file types. The mp4 gets an unexpected error (-50), and while it says they can move the .mov files, it doesn't update them to my library.
2. I seem to be unable to automatically update my video library. When I go to Edit>Preferences, everything in the video section is greyed out.
3. I've downloaded the sample iPod video, and was able to import it into my library, and convert it sucessfully.
It's the videos that I already have on my computer that I'm having a problem with.
Dell Dimension 8400 Windows XPThe best thing I can offer is.
If the video's are in iTunes, right click on the video and from there select Convert selection for iPod. And see if that works. If not, do a search for an iPod video converter.
One that I really like, and is free.
http://www.videora.com/en-us/Converter/iPod/
I hope that helps. -
Import video problem less video content
Hello,
I just installed Premiere CS4 Pro...
And now I got the following question:
I had got a Video which I wanted to edit, but when I Imported it, the 10 minutes Video is 10 minutes long, but with 1 minute contant
That means ca. every 10-15 seconds is one frame, and thats over 10 minutes.
I don't know what to do so please help me
...sry 4 my bad englishIt is not your English that is lacking. It is the basic info on your source material, the codec, the version, full or trial, the OS, etc. that prevents us from helping you.
Some suggestions... and answer at least the 16 questions at the end of the Wiki article. -
after i import my video it looks like its zoomed in. when i play it back in imove full screen the whole video looks zoomed in . I changed the import settings to original under preferences. That didn't help. if I hook the camera up to my tv using the rca cables it show fine.
You probably have the Image Stabilization turned on as a default.
OPen the Clip Inspector for a clip in your project by clicking on the little gear wheel in the clip. Then you can uncheck Image Stabilization. Or you could move the slider to have less zoom if you want some stabilization.
See this video tutorial for more on stabilization. In your case the Analysis is probably automatically done when you import. http://www.apple.com/findouthow/movies/#stabilize -
IMPORTANT - Video problems.
Sorry for my bad English!
I've got a problem with my 5th generation iPod. I got it on Christmas. I bought one video in the iTunes Store. I took it on the iPod, but when I tried to play it, only sound came. No video. It's the same problem with Podcasts.
Second problem: How can I put Videos (*wmv or *mpeg) on iTunes and than on the iPod?
Thanks for your help.
5th Generation iPod Windows XPOk, in regards to the video that you purchased from the itunes store, if it plays on the ipod with no video you have two options. First, check the video settings on your ipod, tv out must be turned off, otherwise the videos play with no video. Second, if the you have already restored the ipod, then contact the itunes store customer service . The itunes store customer service website has a small form that you can fill out and get a response within 24 hours letting you know if you need to re-download the purchased videos or change settings in itunes or your ipod.
About your second problem, in order for you to transfer wmv and mpeg videos they need to be converted to mpeg-4 video file format. You can use itunes convert mov and mpg to mpeg-4. One thing though, is that if you convert an mpg (mpeg-1 or mpeg-2) muxed (muxed means that the video and audio are put together on one single track) than you loose the video or sound when when converting them to mpeg-4 from itunes. If your videos are muxed you must find another video converter on the web. Hope this helps.
Mac OS X (10.4.8)
Mac OS X (10.4.8)
Mac OS X (10.4.8) -
[Solved] Kdenlive & Openshot crash after importing video files
I'm not sure if the culprit is today's update, but I am having problems importing video files in Kdenlive and OpenShot. When I try to import .MTS / .MKV / .MP4 video files, both programs immediately cease to work.
For example - Mediainfo:
.mts file
Video 16.2 Mbps, 1920*1080 (16:9), at 25.000 fps, AVC ([email protected]) (CABAC / 2 Ref Frames)
Audio 448 Kbps, 48 Khz, 16 bits, 6 channels, AC-3
.mkv file
Video 1 399 Kbps, 1920*1080 (16:9), at 25 000 fps, AVC (High 4:4:4 [email protected]) (CABAC / 4 Ref Frames)
.mp4 file
Video 14,9 Mbps, 1920*1080 (16:9), at 30 000 fps, MPEG-4 Visual (Simple@L1)
AUdio 192 Kbps, 44.1 KHz, 2 channels, MPEG Audio (version 1) (Layer 3) (Joint stero / MS Stereo)
Kdenlive:
QWidget::insertAction: Attempt to insert null action
QWidget::insertAction: Attempt to insert null action
"/org/freedesktop/UDisks2/drives/Hitachi_HTS727575A9E364_J3740084HMD0LE" : property "Drive" does not exist
"/org/freedesktop/UDisks2/drives/Slimtype_DVD_A__DS8A8SH_3208583_6A6224402423" : property "Drive" does not exist
"/org/freedesktop/UDisks2/drives/SAMSUNG_SSD_830_Series_S0Z3NEAC826732" : property "Drive" does not exist
"/org/freedesktop/UDisks2/drives/Hitachi_HTS727575A9E364_J3740084HMD0LE" : property "DeviceNumber" does not exist
"/org/freedesktop/UDisks2/drives/Hitachi_HTS727575A9E364_J3740084HMD0LE" : property "Device" does not exist
"/org/freedesktop/UDisks2/drives/SAMSUNG_SSD_830_Series_S0Z3NEAC826732" : property "DeviceNumber" does not exist
"/org/freedesktop/UDisks2/drives/SAMSUNG_SSD_830_Series_S0Z3NEAC826732" : property "Device" does not exist
kdenlive(3364) KSambaSharePrivate::findSmbConf: KSambaShare: Could not find smb.conf!
KCrash: Application 'kdenlive' crashing...
KCrash: Attempting to start /usr/lib/kde4/libexec/drkonqi from kdeinit
sock_file=/home/cappuccino.kde4/socket-asus-arch/kdeinit4__0
QSocketNotifier: Invalid socket 7 and type 'Read', disabling...
QSocketNotifier: Invalid socket 13 and type 'Read', disabling...
QSocketNotifier: Invalid socket 19 and type 'Exception', disabling...
QSocketNotifier: Invalid socket 24 and type 'Read', disabling...
kdenlive: Fatal IO error: client killed
[1]+ Stopped kdenlive
Openshot:
------------------------- ERROR 1 ------------------------------
Failed to import 'from openshot import main'
Error Message: cannot import name main
OpenShot (version 1.4.3)
Process no longer exists: 11615. Creating new pid lock file.
Detecting formats, codecs, and filters...
---snip---
state saved
Segmentation fault (core dumped)
Pacman log:
Running 'pacman -Syyu'
synchronizing package lists
starting full system upgrade
removed kdesdk-kioslave (4.10.0-2)
removed kdesdk-kmtrace (4.10.0-2)
removed kdesdk-kpartloader (4.10.0-2)
removed kdesdk-kprofilemethod (4.10.0-2)
removed kdesdk-kstartperf (4.10.0-2)
removed kdesdk-kuiviewer (4.10.0-2)
removed kdesdk-scripts (4.10.0-2)
upgraded chromium-bsu (0.9.15-3 -> 0.9.15-4)
upgraded file (5.11-2 -> 5.13-1)
upgraded gambas3-runtime (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-devel (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-compress (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-dbus (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-image (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-desktop (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-form (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-form-dialog (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-form-mdi (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-form-stock (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-net (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-net-curl (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-qt4 (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-qt4-ext (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-settings (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-signal (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-web (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-xml (3.4.0-3 -> 3.4.0-4)
installed kdesdk-kioslaves (4.10.1-1)
installed kdesdk-dev-utils (4.10.1-1)
installed kdesdk-dev-scripts (4.10.1-1)
upgraded networkmanager (0.9.6.4-2 -> 0.9.8.0-1)
upgraded ntfs-3g (2013.1.13-1 -> 2013.1.13-2)
upgraded sip (4.14.3-1 -> 4.14.4-1)
upgraded python-sip (4.14.3-1 -> 4.14.4-1)
upgraded pyqt-common (4.9.6-2 -> 4.10-1)
upgraded pyqt (4.9.6-2 -> 4.10-1)
upgraded python2-sip (4.14.3-1 -> 4.14.4-1)
upgraded python2-pyqt (4.9.6-2 -> 4.10-1)
upgraded qscintilla (2.7-2 -> 2.7.1-1)
My system:
CPU: Quad core Intel Core i7-3610QM CPU
Graphics: Card-1: Intel 3rd Gen Core processor Graphics Controller
Card-2: NVIDIA GK107 [GeForce GT 650M]
Drives: 1: id: /dev/sda model: SAMSUNG_SSD_830 size: 128.0GB
2: id: /dev/sdb model: Hitachi_HTS72757 size: 750.2GB
Memory: 15939.5MB
X.Org: 1.13.2.901
Mesa: 9.1-2
Kernel: 3.7.10-1-ARCH x86_64 (64 bit)
Desktop: KDE 4.10.1
openshot: 1.4.3-1
kdenlive: 0.9.4-1
ffmpeg: 1:1.1.3-1
mlt: 0.8.8-3
mlt-python-bindings: 0.8.8-3
frei0r-plugins: 1.3-6
I do not use Compiz, Kwin
3 days ago I didn't have this problem. Any ideas?
Last edited by cappuccino (2013-03-10 16:30:08)(gdb):
Kdenlive:
Starting program: /usr/bin/kdenlive
warning: Could not load shared library symbols for linux-vdso.so.1.
Do you need "set solib-search-path" or "set sysroot"?
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
Traceback (most recent call last):
File "/usr/share/gdb/auto-load/usr/lib/libgobject-2.0.so.0.3400.3-gdb.py", line 9, in <module>
from gobject import register
File "/usr/share/glib-2.0/gdb/gobject.py", line 3, in <module>
import gdb.backtrace
ImportError: No module named backtrace
[New Thread 0x7fffced3f700 (LWP 1961)]
QWidget::insertAction: Attempt to insert null action
QWidget::insertAction: Attempt to insert null action
[New Thread 0x7fffcd1c3700 (LWP 1969)]
[New Thread 0x7fffcc9c2700 (LWP 1970)]
[New Thread 0x7fffbe8ef700 (LWP 1992)]
"/org/freedesktop/UDisks2/drives/Hitachi_HTS727575A9E364_J3740084HMD0LE" : property "Drive" does not exist
"/org/freedesktop/UDisks2/drives/WDC_WD5000BEVT_80A0RT0_WD_WXA1C20F2908" : property "Drive" does not exist
"/org/freedesktop/UDisks2/drives/Slimtype_DVD_A__DS8A8SH_3208583_6A6224402423" : property "Drive" does not exist
"/org/freedesktop/UDisks2/drives/SAMSUNG_SSD_830_Series_S0Z3NEAC826732" : property "Drive" does not exist
"/org/freedesktop/UDisks2/drives/Hitachi_HTS727575A9E364_J3740084HMD0LE" : property "DeviceNumber" does not exist
"/org/freedesktop/UDisks2/drives/Hitachi_HTS727575A9E364_J3740084HMD0LE" : property "Device" does not exist
"/org/freedesktop/UDisks2/drives/SAMSUNG_SSD_830_Series_S0Z3NEAC826732" : property "DeviceNumber" does not exist
"/org/freedesktop/UDisks2/drives/SAMSUNG_SSD_830_Series_S0Z3NEAC826732" : property "Device" does not exist
"/org/freedesktop/UDisks2/drives/WDC_WD5000BEVT_80A0RT0_WD_WXA1C20F2908" : property "DeviceNumber" does not exist
"/org/freedesktop/UDisks2/drives/WDC_WD5000BEVT_80A0RT0_WD_WXA1C20F2908" : property "Device" does not exist
[New Thread 0x7fffbe0ee700 (LWP 2004)]
[Thread 0x7fffcd1c3700 (LWP 1969) exited]
[Thread 0x7fffcc9c2700 (LWP 1970) exited]
[New Thread 0x7fffcc9c2700 (LWP 2005)]
[New Thread 0x7fffcd1c3700 (LWP 2006)]
Program received signal SIGSEGV, Segmentation fault.
[Switching to Thread 0x7fffbe0ee700 (LWP 2004)]
0x0000000000000000 in ?? ()
OpenShot:
Starting program: /usr/bin/python /usr/lib/python2.7/site-packages/openshot/openshot.py
warning: Could not load shared library symbols for linux-vdso.so.1.
Do you need "set solib-search-path" or "set sysroot"?
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
File "/usr/lib/python2.7/site-packages/openshot/openshot.py", line 29
print "Error: You must have GTK 2.18 or greater to run OpenShot. Exiting..."
^
SyntaxError: invalid syntax
[Inferior 1 (process 3557) exited with code 01]
I found this. It looks like a similar problem -
I'm running it on my Sony Vaio laptop I got as a desktop replacement, specs aren't a problem, it runs perfectly with anything I do except for when I try to import video footage from my webcam under Get Media From.. Webcam or WDM Device. Every time I try, it just crashes. The webcam is built into the laptop and works just fine on any other program.
Any help would be very much appreciatedWelcome to the forum.
What is the format of those Webcam files?
Also, along with the format, it would be useful to know the CODEC used by the capture software. The great, free utility, G-Spot, should be able to give you that info. Here's look at the G-Spot screen, w/ an AV file loaded:
Good luck,
Hunt -
Organizer crashes when importing videos
After installing Premiere Elements 12, I have problems importing videos (MTS from a CamCorder) in organizer.
The first 3 to 6 videos are imported and thumbnails generated. But then no thumbnail is generated and the program
seems to hang. When I close the organizer it hangs around in task manager. If I do not close it, it will crash after a while.
What can I do?
Kind regards, NickFrom the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Have you viewed the tutorial links at http://forums.adobe.com/thread/1275830 page?
•Which version of Quicktime do you have installed?
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us -
Recently purchased a Sony A99 and when i try to import video to I movie 08 it keeps crashing, anyway to fix?
RegrdsI'm not familiar with either your camera or iMovie 8 but you have a very recent camera and a very old version of iMovie so i'm not too surprinsed that there are incompatiibility problems.
What format are the video files from your camera? (If its AVCHD I'm not sure this wasn't even invented when iMovie 8 came out.)
Are you are trying to import directly from the camera into iMovie?
You may have to copy the directory from your camera to your hard disk with the finder and then convert the clips into a format accepted by iMovie 8.
What Mac do you have?
If you can I would advise updating to iMovie 9 - this requires iLife '11 and Snow Leopard or later (and for AVCHD a Core2Duo processor or later)
Geoff. -
Photoshop CC get crashed on importing video to layers
when i try importing video to layers in my photoshop CC my photoshop get crashed, but work fine in my partner PC
PhotoShop CC get crashed on importing video to layers Please help
Problem signature:
Problem Event Name: BEX64
Application Name: Photoshop.exe
Application Version: 14.2.1.570
Application Timestamp: 52f4a9f2
Fault Module Name: StackHash_1dc2
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0000000000000000
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 1dc2
Additional Information 2: 1dc22fb1de37d348f27e54dbb5278e7d
Additional Information 3: eae3
Additional Information 4: eae36a4b5ffb27c9d33117f4125a75c2
I try to import MP4, AVI, Real media but every time Photoshop stop working. -
Premiere Pro CS6 importing/ audio and video problems
I recently recorded gameplay from my xbox, when i open this recording using windows media player it states that the video is 3 hours 30 minutes long, which is correct, when i then import this into premiere pro, premiere pro changes it to be 5 hours and 44 minutes long, when i then play this back it plays in slow motion and audio and video start to desync, i thought it may just be the source editor playing up so i made a clip and put it into the timeline and it still had the same outcome. The speed/duration are still on 100% so im not sure what to do, anyone have any idea as to what this is, or why it is happening?
What are the attributes of your PVR video...
specifically, is it variable frame rate?
Media file evaluation utilities:
GSpot
http://www.headbands.com/gspot/
MediaInfo
http://mediainfo.sourceforge.net/en
If it is VFR, Premiere no-likey.
Variable frame rate video problems:
http://forums.adobe.com/message/4897424#4897424
http://forums.adobe.com/message/4071506#4071506 -
Importing Video to iMovie 11 Causes Entire Computer to Crash
Hi. I must say up front that I am not very Mac saavy, so I apologize in advance.
I am trying to import video from a Canon Vixia HFS200 camera in to my iMovie 11 on my iMac. I'm running OS X version 10.6.8. The other details are in the error report that I've pasted below. When I turn on the video camera, I select sync then select "Computer/Printer" for USB connection type. It will then open my iPhoto and upload photos, and then it will open my iMovie (if not already open). It can transfer to iPhoto just fine. However, when it opens the transfer window in iMovie, it stalls with an empty transfer screen and then I get the gray box of death telling me that my computer has crashed and I must re-start it.
I would appreciate any advice on this issue. Thanks!
Here is the error report I received after the last crash:
Interval Since Last Panic Report: 2898 sec
Panics Since Last Report: 2
Anonymous UUID: A1F31A7D-6C49-4E2F-A7CC-D6E37E5BB5F0
Wed Dec 21 10:43:29 2011
panic(cpu 0 caller 0x2abf6a): Kernel trap at 0x017bf827, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x00000008, CR3: 0x1949c000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x5e36383c, ECX: 0x00000000, EDX: 0x0000000a
CR2: 0x00000008, EBP: 0x5e363818, ESI: 0x0d29d940, EDI: 0x00000000
EFL: 0x00010206, EIP: 0x017bf827, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x5e3635c8 : 0x21b837 (0x5dd7fc 0x5e3635fc 0x223ce1 0x0)
0x5e363618 : 0x2abf6a (0x59e3d0 0x17bf827 0xe 0x59e59a)
0x5e3636f8 : 0x2a1a78 (0x5e363710 0x0 0x5e363818 0x17bf827)
0x5e363708 : 0x17bf827 (0xe 0x48 0xcb0070 0x10)
0x5e363818 : 0x2fd111 (0x5e36383c 0x2d0020 0x320020 0x6d002e)
0x5e363868 : 0x2fea67 (0xd29d940 0x5e363a00 0x9ad5274 0x2d16cd)
0x5e3638b8 : 0x2e4605 (0xd29d940 0x5e363a00 0x9ad5274 0x0)
0x5e363b48 : 0x46dd05 (0x8a59378 0x0 0x880 0x9ad5274)
0x5e363b88 : 0x2debb8 (0x8af4804 0x8a59378 0x880 0x9ad5274)
0x5e363bd8 : 0x2f4c24 (0xd29d940 0x0 0x880 0x9ad5274)
0x5e363c18 : 0x2eaca7 (0xd29d940 0x5e363d00 0x0 0x1)
0x5e363d88 : 0x2eb058 (0x1b032f0 0x1 0x0 0x0)
0x5e363f48 : 0x2eb0f1 (0x1b032f0 0x1 0x0 0x0)
0x5e363f78 : 0x4f82fb (0x97f0540 0x94eab48 0x9ad51b4 0x1)
0x5e363fc8 : 0x2a251d (0x94eab44 0x0 0x10 0x94eab44)
Kernel Extensions in backtrace (with dependencies):
com.apple.filesystems.ntfs(3.4)@0x17b3000->0x1812fff
BSD process name corresponding to current thread: mds
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: iMac9,1 (Mac-F2218FA9)
System uptime in nanoseconds: 344608732463
unloaded kexts:
com.apple.driver.AirPortBrcm43xx 423.91.27 (addr 0x1132000, size 0x1900544) - last unloaded 176447686718
loaded kexts:
com.apple.filesystems.msdosfs 1.6.3 - last loaded 104256025184
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.filesystems.ntfs 3.4
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleHDA 2.0.5f14
com.apple.kext.ATIFramebuffer 6.3.6
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleBacklight 170.0.46
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AudioAUUC 1.57
com.apple.ATIRadeonX2000 6.3.6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.nvenet 2.0.17
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleUSBOHCI 4.2.0
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.kext.ATI4800Controller 6.3.6
com.apple.kext.ATISupport 6.3.6
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleUSBHIDKeyboard 141.5
com.apple.driver.AppleHIDKeyboard 141.5
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.45f0
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000342ASQ, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5670S
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000 / 3
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0x24300000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x24330000 / 5
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0x24320000 / 4
USB Device: Ext HDD 1021, 0x1058 (Western Digital Technologies, Inc.), 0x1021, 0x26400000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2According to the link below I got from the Canon Canada website, apparently there is mentioned software to retreive images and videos from your camera.
http://gdlp01.c-wss.com/gds/7/0300004027/01/IB66_EN.pdf
Anyhow, since you had it working before with iMovie 11, I am suspecting that it somehow got corrupted when the mounted volume (your camera) somehow got disconnected due to inadequate battery power. Which was why Canon recommended people use an AC adapter for this or a fresh battery before a major transfer of movie clips. When mounted volumes disconnect abruptly for whatever reasons, iMovie 11 goes into beserk mode trying to restore that connection resulting in crashes or slowdowns.
To restore iMovie 11 back to where it was.
You need to delete iMovie's plist and cache files, 2 files located in your Home/Libary folder
com.apple.iMovieapp.plist (document)
com.apple.iMovieapp (folder)
After this, you can either do 2 things. One is run disk repair utility and execute repair permissions on the drive that iMovie resides (probably your main boot drive) or download a free utility called OnyX which is a free OSX maintenance software to do that plus some extras including clearing caches, which sometimes are the causes of system crashes.
It is available from http://www.titanium.free.fr/index.php and it will help repair permissions and clear caches. Please download the appropriate version for your OSX (Snow Leopard).
Once that is done, reboot your computer and run iMovie 11. Connect the cable to the camera and computer and do your import. Make sure you have a fresh charged battery on your Canon. This should work.
Regarding Apple Care. The easiest way to deal with this is deal your issues with a Genius at the Apple Store. They will help you with the registeration of Apple Care. Just because you bought Apple Care does not necessarily mean you are registered and you should register it as soon as you got the system and Apple Care together.
Apple is a good system, but in the quest of making the system super friendly, it can sometimes be daunting to get it working again because unlike the PC, the interface itself makes it challenging to do low level stuff.
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