Import Video To Layers gone?

I have Photoshop CS4 Extended and I recently transfered to a new PC and redownloaded it, I installed all updates. I recently went to go transfer a .mov file into layers via Import Vide to Layers in File -> Import to see that it is gone. How do I fix/get it back? I run 64-bit Windows 7 by the way.

As Zeno said. QT is 32bit and only works in the 32bit version of PS Extended.
Mylenium

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Photoshop CC get crashed on importing video to layers

when i try importing video to layers in my photoshop CC my photoshop get crashed, but work fine in my partner PC

PhotoShop CC get crashed on importing video to layers Please help
Problem signature:
Problem Event Name:    BEX64
Application Name:    Photoshop.exe
Application Version:    14.2.1.570
Application Timestamp:    52f4a9f2
Fault Module Name:    StackHash_1dc2
Fault Module Version:    0.0.0.0
Fault Module Timestamp:    00000000
Exception Offset:    0000000000000000
Exception Code:    c0000005
Exception Data:    0000000000000008
OS Version:    6.1.7601.2.1.0.256.48
Locale ID:    1033
Additional Information 1:    1dc2
Additional Information 2:    1dc22fb1de37d348f27e54dbb5278e7d
Additional Information 3:    eae3
Additional Information 4:    eae36a4b5ffb27c9d33117f4125a75c2
I try to import MP4, AVI, Real media but every time Photoshop stop working.

"Program error" when I try to import video as layers - Photoshop CC

I am running Photoshop CC trial version and am unable to import a video as layers. I seem to be able to do eveything else, just not this.
I have Quicktime7 running as well, but that hasn't made a difference. I keep getting the message: "Could not complete your request because of a program error".
Can anyone help me?

I'm having the exact same problem, using a macbook pro retina 10.9.
Whenever I try to select 'Video frames to layers', a window immediately pops up and says 'Could not complete your request because of a program error.' I assume it must be a bug that needs to be fixed? It won't let me choose a video file at all.
I hope there is a way to fix this.
Heims

CC Trial version won't import video as layers - "Could not complete your request because..."

I am trying to import a video into Ps CC trial version to make a gif.
Every time I click file > import > video frames to layers, I get the error message "Could not complete your request because of a program error." This is before the window to choose what video I want to import even opens. I have not tweaked the preferences and have only had the program on this computer for a day.
The same thing happens when I open the Timeline view and try to add the video through "Add Media" on there.
I've rebooted several times, updated my operating system, etc etc. Nothing seems to work.
Running OS X 10.9.1, i7 processor (which is 64 bit) on a 2013 MacBook Air.
Any ideas?

It was already disabled when I checked. I enabled it and tried again, still didn't work. Anything else that might be wrong? i'm getting desperate lol

CS5 Extended Crashing Repeadtedly when Importing Video to Layers

Hi, I would really apprechiate some help in this matter. I have looked just about everywhere for an answer but, alas I cannot seem to find one. Every time I try to Import Video File to Layers my PS crashes instantaneously. It's so odd. I switched over to make gifs better and I can make them with separate pictures but that is a hassle. They only time my PS crashes is when I try to import the video. I get to choose the file and right before I click open it crashes every single time.
I am using a Macbook Pro with Snow Leopard.
2.4 hz intel core 2 duo
2gb ram
Chipset Model: NVIDIA GeForce 9400M
Type: GPU
Bus: PCI
VRAM (Total): 256 MB
That's all I really know what to look for. I really would apprechiate anyones insight as to what is going on.
Thank you,
Ryan

Yes, everything has been updated and no luck. Here is the crash log well it was a pretty huge log so this is the first big part.
Process:         Adobe Photoshop CS5 [66727]
Path:            /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier:      com.adobe.Photoshop
Version:         12.0.2 (12.0.2x20101122.r.1204) (12.0.2)
Code Type:       X86 (Native)
Parent Process: launchd [123]
Date/Time:       2011-05-02 12:22:45.191 -0400
OS Version:      Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report:          936112 sec
Crashes Since Last Report:           53
Per-App Interval Since Last Report: 74589 sec
Per-App Crashes Since Last Report:   4
Anonymous UUID:                      E818384C-DDDE-43B6-BB56-455784FE36E4
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000589f4e20
Crashed Thread: 20
Thread 0: Dispatch queue: com.apple.main-thread
0   libSystem.B.dylib             0x95d8c09a mach_msg_trap + 10
1   libSystem.B.dylib             0x95d8c807 mach_msg + 68
2   com.apple.CoreFoundation      0x968d237f __CFRunLoopRun + 2079
3   com.apple.CoreFoundation      0x968d1464 CFRunLoopRunSpecific + 452
4   com.apple.CoreFoundation      0x968d1291 CFRunLoopRunInMode + 97
5   com.apple.HIToolbox           0x97184e04 RunCurrentEventLoopInMode + 392
6   com.apple.HIToolbox           0x97184bb9 ReceiveNextEventCommon + 354
7   com.apple.HIToolbox           0x97184a3e BlockUntilNextEventMatchingListInMode + 81
8   com.apple.AppKit              0x95ffc78d _DPSNextEvent + 847
9   com.apple.AppKit              0x95ffbfce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
10 com.apple.AppKit              0x9627380d -[NSApplication _realDoModalLoop:peek:] + 720
11 com.apple.AppKit              0x96272f89 -[NSApplication runModalForWindow:] + 273
12 com.apple.AppKit              0x96507081 -[NSSavePanel runModal] + 420
13 com.apple.AppKit              0x9650065f -[NSSavePanel runModalForTypes:] + 76
14 com.adobe.Photoshop           0x013dd17d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17673447
15 com.adobe.Photoshop           0x0046703f AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1461161
16 com.adobe.Photoshop           0x004677d8 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1463106
17 com.adobe.Photoshop           0x00b576a6 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8737296
18 com.adobe.Photoshop           0x00b7d0b2 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8891420
19 com.adobe.Photoshop           0x0026645f 0x1000 + 2511967
20 com.adobe.Photoshop           0x002664ab 0x1000 + 2512043
21 com.adobe.Photoshop           0x0008178e 0x1000 + 526222
22 com.adobe.Photoshop           0x000e45bf 0x1000 + 931263
23 com.adobe.Photoshop           0x000e45ea 0x1000 + 931306
24 com.adobe.Photoshop           0x0006cc68 0x1000 + 441448
25 com.adobe.Photoshop           0x0006ce48 0x1000 + 441928
26 com.adobe.Photoshop           0x000777f6 0x1000 + 485366
27 com.adobe.Photoshop           0x000766f8 0x1000 + 481016
28 com.adobe.Photoshop           0x0006cf08 0x1000 + 442120
29 com.adobe.Photoshop           0x0006cfa4 0x1000 + 442276
30 com.adobe.Photoshop           0x013ce8fe AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17613928
31 com.apple.AppKit              0x95fbe2a7 -[NSApplication run] + 917
32 com.adobe.Photoshop           0x013ccd38 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17606818
33 com.adobe.Photoshop           0x013cd800 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17609578
34 com.adobe.Photoshop           0x0006ec5a 0x1000 + 449626
35 com.adobe.Photoshop           0x0025728d 0x1000 + 2450061
36 com.adobe.Photoshop           0x00257336 0x1000 + 2450230
37 com.adobe.Photoshop           0x00003d86 0x1000 + 11654

Odd problems while trying to Import video to layers and "a program error"

Hi there,
I'm having problems importing video (tried .avi and .mp4) to layers on my Photoshop CS5, using laptop with Windows 8.
First of all, I cannot see the buttons "pause/play" and so I also cannot choose the part I'd like to import to layers. It shows as a black row as seen below:
And this is the only video (.mp4) I can see the "review" video, also can blindly press the buttons where the black row is, which is basically impossible to get anything done.
With my .avi videos (which work perfectly with my friend) it shows absolutely nothing:
I tried to go with pressing OK anyway, and this is what I saw next:
I had installed http://support.apple.com/kb/DL762 QuickTime 7.6 for Windows, so it shouldn't be the issue?
I restarted my computer and my Photoshop and it didn't seem to make any difference.

Sorry, must double post now! I really need the help. I've tried to find it myself around here, found a thread with someone having the exact same problem, but so far no good

Import Video To Layers: no slider on window

I'm trying to import part of a .mpg file using Import Video Frames To Layers. I only want a very small part of the clip but the slider in the import window appears to be missing. I need this to work, does anyone have a (re)solution please. This functioned fine in all previous versions of PS I've used. I need this functionality in order to work.
Screenshot attached.
Windows XP Pro
Adobe CS4 Extended

Mylenium,
I appreciate your response, but I don't think it's relevant to my setup.
1) I do not have the 64 bit version of XP pro.
2) As stated in my post, this worked fine in previous versions, under the same OS, on the same system.
3) .mpg files (and in fact all quicktime files) work fine in my browser (screenshot attached)
As I said, I do appreciate your response, but it hasn't helped me. I do hope there's a resolution because otherwise, taken along with PS11's inability to import .gifs while preserving the individual frame timings, photoshop is becoming less and less useful for large aspects of my work. That's a regrettable trend, particularly given that this is all stuff that worked fine for me before, and particularly given the price of the software.
All the best,
Mark

Import video to layers

I open video from video frames to layers, it open easly but I hold the shift while select where I want.. problem is here.. while it's happening, too slow.. What should I do sorry for my bad eng

Mylenium,
I appreciate your response, but I don't think it's relevant to my setup.
1) I do not have the 64 bit version of XP pro.
2) As stated in my post, this worked fine in previous versions, under the same OS, on the same system.
3) .mpg files (and in fact all quicktime files) work fine in my browser (screenshot attached)
As I said, I do appreciate your response, but it hasn't helped me. I do hope there's a resolution because otherwise, taken along with PS11's inability to import .gifs while preserving the individual frame timings, photoshop is becoming less and less useful for large aspects of my work. That's a regrettable trend, particularly given that this is all stuff that worked fine for me before, and particularly given the price of the software.
All the best,
Mark

Got problem with import video to layers

Hai i'm cs 3 user. I want to make a gifs using music video.
But when I tried to import the video, it said 'could not complete the video frames to layers command because the movie file could not be open'
Imy video format is FLV.. but when i tried with other format, same thing happen. So could any one here help me?

Photoshop was the answer I was looking for. I'm moving your question to the forum here: http://forums.adobe.com/community/photoshop/general

Trouble with "Import Video to Layers"

I used to be able to do it, but now whenever I try importing a video file there's a black bar where the slider should be.

As Zeno said - nothing you can do. One of the many things that shows that Apple has no clue about doing proper Windows software.
Mylenium

Importing video frames to layers PSCS3, vista

hi, i'm trying to import video to layers by going >file>import>video frames to layers... then selecting my avi file, an options box then appears but the preview area is blank and when i look in my layers window all the layers (500) are blank!!
any help would be much appreciated and thanks in advance,

Since AVI is just a "wrapper," it can contain one of many different CODECs. To play a particular AVI, the system will need the correct one. A freeware program, G-Spot will do several things for you: tell you what the CODEC (and a lot of other specs.) is, whether your system has it, and do a render & play of the file to test other aspects of it on your system. If you do not have a particular CODEC, G-Spot will tell you exactly which one is needed. Hit the 'net and Google for that one - download and install. Be a bit shy of "CODEC packs," as most have a ton of garbage in them, and will often ruin existing CODEC installations on the system. Get just what you need.
Many CODECs are available free on the Internet. Others will require a licensing fee.
Hunt

How to import video frames as layers in Photoshop?

How to import video as layers in PhotoshopCS3. When I press "Import Video Frames To Layers", an error message pops up: Could not complete the Video Frames to Layers command because the QuickTime version 7.1 or later is required." I've already installed and updated QuickTime Player, but this message persists. I'm currently running QuickTime version 7.7.5. Thank you for your help.

Thank you R_Kelky for your reply.
I'm running Windows 8.1. I do see the QuickTimeGlue.dll file as you stated.
I have actually found a solution to my question. Since QuickTime 7.7.5 might be too new, I tried installing QuickTime 7.1 and the message went away. But now I run into a new problem: only .avi and a few .mov files can be uploaded correctly. When I try to upload other common video formats like .mp4, .m4v, etc, then the layers just come out as black, white, and sometimes green layers. The preview window where I drag the range length of video I want to import as layers is also blank as black, white, or sometimes green. You have any ideas what's causing this? At times, I cant even see the preview, I just get a new error message: "Could not complete the Video Frames to Layers command because the file name was not valid."
Thank you for your help.

URGENT cs5 problem with video to layers!!!

I go to file> import> video to layers, and it says i need quicktime 7.1 or higher, which i do have, i've now installed the latest . How do i combat this problem?? Thanks a billion to whoever responds.

No.
On a 32 bit OS:
C:\Program Files\Adobe\Adobe Photoshop CS5
On a 64 bit OS:
C:\Program Files (x86)\Adobe\Adobe Photoshop CS5
C:\Program Files\Adobe\Adobe Photoshop CS5 (64 bit)
-Noel

I can't import video frames to layers in Photoshop CS4

I just bought a Macbook Pro, OS X 10.8.4 and installed Photoshop CS4 on it, but when I select import video frames to layers and search for a video, they appear but I can't select any videos. I have the latest version of Quicktime and the videos play fine. I can still use photoshop with photos so it seems like it's just this one function that isn't working. It works on my sister's older Macbook pro though (she hasn't got Mountain Lion though, it's snow leopard OS X 10.6.8), and the only time it didn't work was when there wasn't enough space on the computer but I have over 670GB of available space.

How can I tell if I am using QT X or QT 7? Do you have any idea how I could fix this issue?
Edit: I downloaded QT 7 and changed it to my default player and restarted my computer. I don't know if this is what I was supposed to do, but the issue is still unresolved. Just wondering, why does it make a difference if it's QT 7 or X? I'm sorry, I really don't know much about these things as I am relatively new to photoshop

Photoshop CS3 crashes when importing video frames to layers.

This is perhaps not the correct place to post this, but I am new to the forums, as you can see.
I saw that there was a post about this sometime last year, and I tried all the methods offered to fix the problem, but none helped.
Each time I make an attempt to import video frames to layers, I get as far as the "select range to import" screen, and then when I select the range and click ok, it says "Adobe Photoshop has stopped working. A problem caused the program to stop working correctly." And then it closes.
My operating system is Windows XP, the photoshop type I use is CS3 as I mentioned before, and I have installed Quicktime 7.3.5.
I checked one of the files I tried to use with the Mediainfo program as suggested, and got the following:
Format: MPEG-4
Format profile: Quicktime
Codec ID: qt
File size: 176 MiB
Duration: 18mn 33s
Overall bit rate: 1 327 Kbps
Writing application: Lavf53.24.2
Hopefully this is enough information for someone out there to help me, because I haven't the slightest idea how to fix it. Thank you in advance.

Convert the file in ffmpeg/ MPEGStreamclip or another tool or export it from Quicktime Pro using anotehr CoDec. PS just sucks at dealing with these compressed files and using such an old version doesn't help with contemporary digital video from a camera...
Mylenium

Import Video To Layers gone?

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