Imported files not appearing in multitrack view

I'm using Audition 3.0.
Someone else used my computer and I believe they changed a default setting. When I import an audio file it only opens in the edit view. When I try to import into the multitrack view the file doesn't appear in the file panel (but it does open in edit view). Is there a setting to open in multitrack view as the default? I can't figure out why the file(s) don't appear in the multitrack file panel.
Thanks!

Thanks for your reply.
1. Yes, I am on a Mac using the latest operating system 10.7.4 (Lion). I'm using a less than 2 year old iMac 27". I have been using Dreamweaver for several years from about CS3 - before that I used Adobe GoLive.
2. Yes, I installed the trial CS6 without any errors. I have installed it twice now.
3. Yes, this is correct. I have taken four screen shots for you to see. The first one is one of my websites in CS 5.5. The second is looking into the 'images' folder in CS 5.5. The third shot is the same as the first shot but as seen in CS 6 and th fourth is the same as the second but as seen in CS 6. You will see that the image files stop in the 'C's and the scroll bar is still close to the top so that nothing below the images folder will display when I scroll down beyond the bottom of the images folder.
You can see some of the missing filenames from the second photo. They are all jpg files in this case although html and pdf files are missing further down.
The path to my local sites is ~user/Dropbox/Sites/sitename folder (I have three different folders for three different sites).
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I also found in the process of trying to upload these screen shots that you can't add images using Safari. I had to use Chrome. The 'insert' button doesn't work in Safari.

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1.
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