Imported Songs from CD. Now iTunes says it can't find the songs
My mom has an iPhone and a laptop with Windows 7 on it. But she's not exactly "technically savy" so she has me deal with anything technology related.
She imported a number of CDs into iTunes on her laptop and then sync'd to her iPhone. The music plays fine on her phone. But when she attempts to play the music on her laptop (in iTunes), she gets a message that iTunes can't find the original file.
TIA!
Easiest way to fix that is to find the CD, reload it, and take the files off the other place on your computer. Another way is instead of putting it right onto iTunes, take it to "C:\Documents and Settings\Administrator\My Documents\My Music\iTunes\iTunes Music\Unknown Artist". In there, past the music then double click them one at a time. The file will start to play on iTunes and will save itself under its Artist's name/names. There shouldn't be any problem after that.
Now lets see if you can help me. Call be stupid, but I can't figure out how to post my own topic.
Windows XP
Similar Messages
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Why does Itunes say it can't find the original file for a particular song?
why does Itunes say it can't find the original file for a particular song? and then asks if I want to locate it? I can't access a bunch of old song files. any new cds are available to me in itunes. all others are not accessible. how do i merge the new cd's with the old ones so that all the songs are playable in Itunes. thanks.
sheri 0713 wrote:
Of course, I have backed up to CD and/or external drive.
I'm wondering if you're attempting to maintain your library on your external HDD? If iTunes has been directed to use a location on your external hard drive as your iTunes Music Folder location (you can check this in iTunes > Preferences > Advanced tab) you MUST ensure that the hard drive is connected to the computer and mounted in the Finder prior to launching iTunes. If it isn't, it can cause this error to appear. This is probably one of the most common reasons this error begins to appear.
It seemed my purchased songs were the first to DISAPPEAR and I had to rebuy.(Nice scam in the bug?)
So... why not restore them from your backup? If, for some reason, this wasn't an option, you could have also recovered them from any iPod or iPhone they were currently synced to (http://support.apple.com/kb/HT1848), or, you can also email iTunes Store support and request a "regrant," which is a once-per-account exception they might be able to offer you and allow you to download missing purchases again.
I am now convinced this a HUGE BUG in 7.7.1. and possibly the previous version or two.
I'm not so sure... I've never run across this particular error (my library is stored on my internal hard drive, but copied to an external for backup purposes with an application other than iTunes or Finder. I don't think Apple will provide acknowledgment to issues experienced only by very small numbers of people... I'm one of those, perhaps foolish, individuals who allows my computer to download updates immediately, rather than waiting for fear of problems, and again, I've never had this error.
CG -
where do i find the song i just purchased from itunes store?
Using iTunes 11.0.1. Although listed in recent purchase in the Store, I cannot find the album on my MacBook Pro. And I cannot find any option to sort the library by "Date Added."
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I redownloaded itunes and now computer says it can't find the file
I had to reload itunes, but now it doesn't recognize the music files I have on my computer. The message I get says " The song..........could not be used because the original file could not be found. Would you like to locate it?" When I press locate I can find the file, but when I click on the song it gives me the same message again.
BetsyYou can use a program like Microsoft's "Autoruns" to investigate and modify what Windows is trying to do at startup. I agree that it's probably not a Firefox issue. If you have problems using Autoruns or interpreting the results, you could try a Windows XP forum like the following:
* Autoruns: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
* Windows Secrets Lounge / XP: http://windowssecrets.com/forums/forumdisplay.php/38-Windows-XP-Forum -
i added some songs to my itunes but now my itunes won't play the songs - it says it can't locate the song although the Itunes match is turned on and it says all of my songs are in the cloud - anyone have any thoughts
Did you delete the hard copy of the songs from your computer after you uploaded them?
If so just highlight the said songs and delete but do not check the box that says delete from iCloud and your songs should play fine.
This happens when the original file is moved from the location that itunes was looking for it at and if you did this because you uploaded it then it will still be in the cloud you just need itunes to read from cloud and not think it's supposed to be finding the original file -
I just PAID for Black eyed peas Time of my life and now iTunes says I can't put it on my iPod 5th gen ? What? Why? And how can I get it on my ipod? And if I can't put it on my ipod how do I get my money back? I registered my ipod on iTunes, why was a song I can't put on my ipod even offered to me? What a rip?
Because you can only synce with one iTunes library and you are switching libries by using the new computer. To nake this yyour syncing computer:
- Move all the media(apps, music, synced video and photos etc) to the new computer.
- Connect the iPofd yo the computer and bake a backup fo the iPod by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup.
Note that the backup that iTunes makes doe not include media.
To move mdia to the new computer see:
iTunes: How to move your music to a new computer
iTunes Store: Transferring purchases from your iOS device or iPod to a computer -
I have had to re-boot my laptop now itunes says I can only sync with one library, how do I retain everything on my phone?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I purchased the Killers new album and for some reason now my computer says it can't find the files. So I tried to download the album again off my iTunes acount but the cloud button won't appear. Does anyone know why this is happening?
These are user-to-user forums, you are not talking to Apple here.
Audiobooks (and ringtones) are currently a one-time only download. I believe that they are all supplied to Apple by audible.com, so I assume that it's them who are requiring the one-time only download restriction. To get it onto your other devices you will need to sync it via a computer. Depending upon what country that you are in, Audible.com have their own app (Audiobooks from Audible) so you might be able to buy direct from them, though I don't know whether you can buy within their app or download audiobooks directly from them within the app e.g. whether they need to be copied via a computer. -
Where in iTunes Store can I find the song from the iAd commercial?
Where in the iTunes Music Store can I find the awesome background score / song from the iAd commercial featured on http://advertising.apple.com/?
Does anyone know the artist / album? Is it a GarageBand original song?Wikipedia has an interesting list of songs used in Apple commercials, although it does not seem to have caught up with the iAd ad yet.
The album I was thinking of (which is similar to what is in the commercial) is Tron: Legacy (Original Motion Picture Soundtrack), available on iTunes, at least in the USA store.
The songs in the commercials are always so good, they should find a way to make it easy to do a quick purchase. -
I bought Itunes match, when can I delete the songs from my Ipad? It's memory is full and I bought Itunes match in order to free some memory space. I already activate the itunes match in the Ipad, but it still keeps the songs. Can I erase them?
Thanks,Hi,
Go to settings > general > usage > storage and select music. You will see how much space is being used. Swipe to delete.
This will clear cache. Streaming uses up storage space. If you have specifically downloaded tracks you can delete them individually. Will still appear on your ipad but with the download icon.
Jim -
I have ITunes installed on my PC which runs Windows Vista in support of my IPad. When I try to install the update for ITunes 10.7 version, it says it can't find the "itunes64.msi" file. How do I correct this, or where can I find a download for the itunes64.msi file?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
When I subscribed to iTunes Match I lost all my songs. I did a back up of my ITunes Library to iCloud but I can't find the songs! Can someone help me?
I guess the iTunes store is not recognizing your computer. Did you de-authorise your computer after you uploaded to iTunes Match. Did you register your new computer with a different User ID? Do you have Genius turned on (which needs to be on as it works in conjunction with iTunes Match. Did you authorise your new computer?
You paid for ITunes match & uploaded your songs using a different computer. So there are obviously one or more steps which need to be taken to download your media from the iCloud. Either someone else with more expertise than I can help you, for example, Limnos Limnos ; or King_Penguin King_Penguin or Chris_CA https://discussions.apple.com/people/Chris%20CA would probably be able to help you better than I.
I don't work for Apple, I'm only a volunteer, if you can't get help from someone as mentioned above there's always Kappy (who is extremely busy) Kappy ;
then I would recommend going through the tried and true channel here > http://www.apple.com/support/contact/
Sorry I couldn't solve your problem myself. I'm about ready to retire from this game.
Peace Out. -
My computer is saying it can't find the file 'iTunes64.msi' when I try to update or redownload iTunes how do I fix this? I've tried just about everything I can think of. I am using a dell laptop running windows 7 and have tried changing the file location to run the update in all of my iTunes files as well as when I've tried reinstalling it.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Was following prompts to update my ipod to iOS6 and itunes says the ipod needs to be restored, but when I follow the prompts to restore it says it can't find the ipod? Any ideas?
Did you try removing and reinstalling all the Apple software using:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP -
I just downloaded 950 photos on iPhoto and deleted them off my camera and now under last import there is only 4 photos and i can't find the others?? There is a whole bunch of blank events in the library with no photos in them all with todays date? Help!!
Yes - you need a min of 10 GB just to operate - with just 1 you certainly can lose photos and other critical things - you need to make space immediately - probably by moving your iPhoto library to a volume formatted Mac OS extended -
Moving the iPhoto library is safe and simple - quit iPhoto and drag the iPhoto library intact as a single entity to the external drive - depress the option key and launch iPhoto using the "select library" option to point to the new location on the external drive - fully test it and then trash the old library on the internal drive (test one more time prior to emptying the trash)
And be sure that the External drive is formatted Mac OS extended (journaled) (iPhoto does not work with drives with other formats) and that it is always available prior to launching iPhoto
And backup soon and often - having your iPhoto library on an external drive is not a backup and if you are using Time Machine you need to check and be sure that TM is backing up your external drive
LN
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