Imported text formatting disappearing when changing font in character palette.

Something seems to have changed with my InDesign, and I'm not sure why. Here is what I used to be able to do.
I could import a word doc into a text box. This text would have bold, regular, italics fonts. I would select the text box, then change the font using the character palette by just changing the top font box. For example, if the font imported in as Helvetica but I wanted it all to be Futura, I would select the box and then just type Futura and all of the Helvetica bolds would become Futura Bold, and the Helvetica Italic would become Futura Italic, etc. I didn't have to select each line.
Now if I try to do that same thing, when I select Futura, it just changes ALL the text to Futura Regular. I lose all previous formatting that was imported in from the word doc.
I hope this makes sense.
How can I go back to the way it was?
PLEASE HELP! This is maddening! Not a big deal for a single flyer design but when laying out a book, this could add DAYS to the project.
thanks!

I believe the issue lies in the font palette. Here is what I used to do.
- New document.
- Create text box.
- Select text box.
- CMD + D
- Select word doc
- Text is imported with bolds, italics, etc.
At this point, let's say I want font to be Myriad Pro...but I want the bold to remain bold and italic to remain italic.
- Select text box.
- Type font name into font palette (No dropdown or popup menu used to appear, now it does). Used to just type Myriad Pro then hit return.
- Font in text would retain bolds and italics and become Myriad Pro. So if a line in the text imported as Helvetica Bold, it would now be Myriad Pro Bold.
Now when I do this, it just changed ALL of the text to ONE font. If I type in Myriad Pro, a drop-down menu appears and automatically selects Myriad Pro Condensed.
I hope that helps. I know I'm not crazy. This is what I have done forever. I use InDesign every day...and have for years. I rebooted my mac two days ago and this problem appeared. It seemed like some sort of awful update. haha. When I rebooted, I lost all of my preferences. InDesign went back to points and picas instead of inches. Smart guides appeared, I had to turn those off again. Stuff like that.
Any thoughts?

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