Importing a M-Soft Word file (document)

I have a simple M-soft Word file on my Windows 7 desktop computer. Every time I try to import it to my 8830 Curve, thru the Desktop S-ware, I get a dialogue box that says "There was an error importing files. No additioanl applications can be found. Your file might contain applications that already exist in the application list, are not compatible for your device, or have errors,"
Well, I know it has no errors. I'm puzzled as to why, considering all the stuff my 8330 can do, I can't get it to accept tis simple file.
What am I doing wrong please?
Steve P.

You didn't say how you were attempting to import the file.
Simplest ways:
Email the file to yourself and save the attachment.
Enable Mass Storage Mode on your Media Card and connected via USB, just drag and drop the file from the PC to the Media Card using your PC file manager.
1. Go to Options >> Media Card
(some themes or BlackBerrys may call this "Settings >> Media Card")
2. Check the following settings (if they are not listed this way, then change to reflect the following:
a) Media Card Support: On
b) Mass Storage Mode Support: On
c) Auto Enable Mass Storage: Yes
3. Save the settings and exit
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