Importing a m4v video

I am trying to import a m4v video in a windows 8.1 system. I get this statement in Premiere 2014 and it says this file does not have a video or sound. I tried it on a Mac and it works.
thanks,
joe

May mean a missing codec
M4V is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing?
Codec & Format information, with 2 links inside for you to read http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
https://forums.adobe.com/thread/1070933 for screen shot instructions
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
Does your video use a VARIABLE Frame Rate or a Constant Frame Rate?

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