Importing a wav file into iTunes

I get voice mail forwarded to email in the form of a .wav file. It will not play back on my MacBook (1st generation black). If I import it into iTunes (drag n drop) it looks like it accepts but nothing happens. Why?

The WAV files produced by voice recorders are low bit-rate WAVs, quite different from CD-quality WAVs.
I do not know exactly what the problem is, but I can tell you that since iTunes 8 came out, this forum often gets complaints about iTunes not properly handling low bitrate WAV files.
Personally I would get a 3rd party conversion tool and make them into MP3s, but maybe someone has a better idea.

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