Importing AVCHD Recent Issues

A few weeks ago I could import my AVCHD videos files from my Canon Camera into final cut 10.1.3 with no issues. Just recently, I can not longer import. I can see the canon and view the videos under the finder, but FCP and iMovie no longer allow me to import my movies
I am not sure if I made any updates to any settings, but I am sure I did since its no longer allowing me to import. Attached is a screen shot of what the import looks like.
https://www.dropbox.com/s/a8vytboof8snzsd/Screen%20Shot%202014-10-05%20at%2011.4 7.50%20PM.png?dl=0

In the Region Inspector on the left of your Arrange you find a little box labeled "follow tempo" - if you untick that box the Audio will play at the original speed.

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Communication from Adobe around recent issues

John Metzger asked me to post the following message:
>>>>>>>>>>
An open communication around recent issues reported with the latest deployment of Adobe Digital Publishing.
I’d like to open a direct dialog between the Adobe Digital Publishing team and current customers (pre-release and production) around the release we deployed the week of 6/13.
First, I’d like it known that we are listening to our customers and working to fix issues with the latest release. We have employees actively reading the pre-release and production forums, trying to cull out bugs from the various user scenarios. We also gather information from our staff in the field and try to respond. Your concerns do not fall on deaf ears. We have engineers and QE working on the reported problems, fixing our highest concern which is the errors you are receiving while uploading and downloading content to our hosted services. We have fixes in the process of being tested, with in an effort to deploy a hot fix as soon as we are comfortable with the changes. This is our highest priority item.
You can help us fix the problem by continuing to report issues on the forums. When you do report an issue it helps us to have the following pieces of information.
1) The toolset and version being used to upload content (are you using the old content bundler workflow or the new Folio Producer)?
2) If you are using the Folio Producer, have you used the acrobat.com backdoor to modify the folio?
3) Did you cancel any uploads while others were in progress? see a network outage, or a failure during upload?
4) Do you see any pattern of particular content type that is causing errors?
5) Account ID (so we can search our logs for failures)
6) Any failure codes or messages
We may reach out to you directly and ask for content and other information so we can attempt to replicate your situation from our side.
Secondly, we need to improve our communication channels now that the product is being released to a wider audience. We need to do a better job explaining the compatibility matrix between the various parts of the solution. Many of you upgraded to the recent authoring release without understanding that the viewer in the Apple store that supported V13 was not available. Due to the lengthy approval time to get our viewer through the Apple process, we’ve never held back the other parts of the solution waiting for the viewer to be available in the Apple store. Other platform vendors have a much shorter approval process. We prefer to get the tools into the hands of our customers as soon as they are ready. Long time users of the solution understand the interaction and the upgrade process. We will do a better job explaining these scenarios to newer users of the tools. We are working on expanding the channels of communication to educate our users, sales and support staff of these interactions.
Thirdly, some users are asking for the return of desktop folio production and control without going to the cloud. We are actively working on features that re-enable these work flows while also addressing the security concerns of our larger publishers. Some of these features include the ability to author disconnected folios, and push to the cloud at a time of your choosing and the ability to preview content on a locally connected device. This does not mean we are re-enabling the Apple concept of side loading, where you import a local .folio file into the Adobe Content Viewer via iTunes. We are actively working on these features but I can not share when they will be available to customers just yet. If you are a customer who has purchased the Digital Publishing Suite, you may contact your reseller or Adobe Account Manager to participate in roadmap briefings.
Fourth, the ability for pre-release customers to manipulate .folio content through the Acrobat.com organizer was a bug. It was not a feature of the product. Digital Publishing customers get access to the suite of services through Digitalpublishing.acrobat.com. We built a specific set of tools and UI around the production tasks of editing metadata, arranging article order and interaction with our distribution service. Those services use Acrobat.com as infrastructure to enable this functionality. Moving forward, Digital Publishing will continue building a customer experience tailored to production tasks and disabling any back door access through the Acrobat.com organizer. Fixing this bug has surfaced features that our customers would like see in the Folio Builder panel. We are working on adding article ordering and a better Digital Publishing sharing experience to our creative customers through the Folio Builder Panel.
I hope that this message clarifies our current status, priorities and addresses concerns that Adobe isn’t listening to the concerns of its customers. I hope that you continue using the product and continue expressing yourselves on the pre-release and product forums. We are listening and actively working toward building a better product.
John Metzger
Product Manager - Digital Publishing

You said you tried clearing your cache data from Edit->Preferences and Adobe Partner Services ->Clear Online Service Data? Right?
Have you been able to upload to Facebook and see them there for the first two days?
Thanks
Andaleeb

How do I import AVCHD videos into FCP X?

Hi everyone,
I'm running FCP X on a Macbook Pro (2.3 GHz Intel i5, 4GB RAM), and I am filming with a Sony Handycam AVCHD camera. I've tried simply importing AVCHD footage from the Handycam using the camera import setting in FCP, and sometimes it will recognize the camera, but usually it will not. I've also tried importing the footage in iMovie, but I have the same issue. After I realized that FCP does not communicate well with the camera, I purchased a third party converter called 4Media MP4 converter. Sometimes this solves the issue and the video will convert to MP4, which I can then edit in FCP. But most of the time the footage gets converted into slow motion video with regular speed audio. I've also tried Aunsoft Final Mate for Mac, but the quality from that sucked even worse!
Does anyone know how to make this work? Am I doomed to be unable to use an AVCHD camera with my Mac? Are there any better third party converters?

In FCP 7 I'd normally use the Log and Transfer function to convert the AVCHD files to ProRes. However with FCP X you can use the Import from Camera... command in the File menu or the button shortcut for the same function.
This can be done by connecting the camera, or putting the memory card from the camera into a card reader, and then, from within the Imprt from Camera dialogue, selecting Open Archive and select the camera, card or in my case the backup I've made of the card.
I regularly back up my AVCHD files to hard disk, or BluRay data disk, so I can reuse my SD cards but an important thing to remember when doing this is that you need to copy the whole directory structure of the memory card to a new folder on the hard drive. Simply selecting the .mts files won't work as the 'Import From Camera' function needs to see the whole directory structure to interpret the what files are there etc. I create a new folder and then copy all the folders and files on my card into that folder on my hard drive. When selecting Import from Camera/Open Archive I then choose the folder, not the files inside it. Once this is done the video files are presented and I can audition them and choose to import all of them or select the files I want.
None of these methods require the files to be transcoded prior to import. You can choose the transcoding method during import so that either high quality ProRes files are created or Proxy files, smaller and lower quality for editing.

How to Import AVCHD 1080/60p Files into Final Cut Pro 7?

How do I import AVCHD 1080 / 60p Files into Final Cut Pro 7? And if there is no direct way [I certainly haven't found one, but I'm no expert], what additional software would be used? I want to import the files from a Panasonic HDC-HS700 onto an Intel Mac laptop [Mac OSX 10.5.8]? Obviously I don't want to compress & compromise my footage.
I’m sure a simple, straightforward series of steps would help many people with this issue.
Thanks!

Thanks for the response!
I'm guessing you've found ClipWrap2 to be better than competing products [such as AVCHD Converter for Mac, Toast Titanium, or Voltaic].
On to the next steps. Using Clipwrap2, would I leave the checkbox "Convert Audio to LPCM" selected or deselected [and what the heck is LPCM?]. In the pulldown menu would I choose "Rewrap (Don't alter video samples)" or do I save a step by choosing "Apple ProRes 422"?
And finally, am I gaining anything by shooting 1080/60p on this Panasonic HD Camera other than a headache? [Some have suggested this is not a True 60p.]

"mistake" sign when importing AVCHD from camera

Dears!
Could anyone advice, what is the solution for the issue: with iMovie 09 I'm trying to import AVCHD films from Sony HDR C11. The program sees the films and even can play them (in import window). The import process starts and continues for the while, after that (when the import has been finished) it shows the mistake sign below the clip. During the process iMovie creates all theneded files in events folder and even the final .mov file appeares,but only till th end of the import process - afterwards the .mov disappeares...
I really feel it should be quite an easy soltion (some time ago with iMovie 08 I succeded sevsral times to do that), but I cant find it...
thanx in advance...

Jim thanx for attempts))
Well if you can imagine the window that shows the process of importing, - there are clips on the bottom (where you check choosing what to import) and a big screen on the top where you can watch a clip... After you chose (checked) the clip, you push the "import" button and the process starts... Below the importing clip you see the progress line... It runs to the end and then after the import of the clip is finished, a sign "Mistake" (it is in russian.. probably in english it would be written with some other word..) appears below the clip...

IMovie freezes when importing AVCHD from Canon HF20

I've recently bought a *Canon HF20 AVCHD* Full HD camcorder, and am having a hard time importing the footage through iMovie '09. Here's exactly what happens:
1. I connect the USB to the back port of the iMac. The camera indicates a flashing USB symbol and nothing else happens. It doesn't mount the camera drive and iMovie doesn't detect the camera.
2. OK, so I connect the USB to a powered USB hub and it displays the correct message on the camera, mounts the camera drive and iMovie detects the camera is connected correctly.
3. I tell iMovie to import the footage. After a while, the estimated time left begins to increase up to hours long, and the progress bar eventually stops, and iMovie freezes, whith the colored spinning wheel as the cursor.
Each time I try to import the footage, iMovie freezes at different points.
Does anyone else have this problem importing AVCHD footage into iMovie '09 ?
Thanks in advance,
João Faraco

Well, judging from the deafening response, posting this question here is pretty useless.

How to Import AVCHD Files?

I recently purchased a Sony HandyCam HDR-SR10 Camera. I love the camera overall but now i have video files that i need to put on my computer. After speaking with Sony Support they said that in order to transfer files i must use the camera as a hard drive basic stuff just click and drag. However i ran into the problem that all of my AVCHD Files were not able to be opened by any program. After reading up and looking around i found that it seems Final Cut Express 4 now has the ability to import AVCHD files DIRECTLY from the camera to Final Cut Express... I really would like to know how to do this in Final Cut Express.... Any Help, Insights, or Tutorials, would be GREATLY appreciated. I really just need to know how to import the files to my computer and be able to edit them.....
-- thanks in advance.... charlie

For starters, watch the FCE4 Built-In AVCHD Quicktour
There are tutorials also.

Importing AVCHD: iMovie vs. Voltaic HD

I'm going to use a new HDD-based camcorder (those who read my previous topics will know why I - or rather someone else - chose HDD over tape). I've narrowed down my choice between a "basic" standard definition model, and a choice of more expensive high-def. models which feature optical image stabilization and take nice still pictures. Since they're HDD-based, they record in AVCHD.
I've been recently given a 10 s. sample of AVCHD video which I converted using Voltaic HD, but it took about 2 minutes (and I can consistently reproduce this time when converting it again) on my 2.2 GHz MBP. This is far from what I've read here when importing with iMovie '08 (which seems to take about twice as long as the actual footage length, and not ten times).
For those who own and use an AVCHD camcorder with iMovie '08 (and possibly Voltaic as well), how long does it usually take you to import footage with iMovie? With Voltaic?
Do you think (or know from personal experience), importing with Voltaic would be faster when importing larger clips, or do I really have to expect it taking ten times as long as the footage to import AVCHD?

I used "Voltaic" to test a short sequence recorded with a Panasonic AVCHD SD5 camcorder - to see what the quality was like before buying the camera, and before buying an Intel Mac to go with it.
Like Appleman's ..that camcorder shoots on SD (..or SDHC..) memory chips, not a hard disc.
Actually, that's what my sample came from (an SD5, or possibly an SD9).
I was disappointed with the results - though that might have been because I didn't choose some settings correctly - because although normal zooms and pans and static material looked OK, fast-moving material (..e.g; a train passing by..) seemed to have its fields reversed or overlaid, with an annoyingly imprecise location of vertical edges, and strong "comb" effects on moving edges ..as if the interlaced fields had been de-interlaced and then doubled to make Voltaic's frames (..this was using PAL video at 'full' 1920x1080i).
I'm not sure I understand all of that, but I was also disappointed with Voltaic's results on fast-moving objects (there wre two in the sample clip). Overall quality was very good though, and once the footage was converted from AIC to DV, the problem was less noticeable.
P.S: ..You say "..it took about 2 minutes (and I can consistently reproduce this time when converting it again) on my 2.2 GHz MBP.."
On Voltaic's website FAQs (..scroll down about halfway..) they show:
"How long does the conversion take?
This depends on your machine, but as a guide, on a 2.0 GHz MacBookPro with 2Gb of RAM, a 10 second AVCHD clip takes about 2 minutes to convert. In other words, it takes about 12 times as long as the original footage to convert the clip."
Thanks. That settles it. 12x is way to slow, and while iMovie can apparently import the footage faster, I want to keep the ability to transfer the footage from the camcorder's HDD to my drive and convert it later. So, AVCHD is not for me yet.

Audio component not apearing when importing AVCHD .MTS files

When importing AVCHD .MTS files into Premiere Pro the Audio component is not available (also in After Effects and Media Encoder)
What am I doing wrong :/

You could most likely convert them using a program like 5DTORGB, and then pull them back into Premiere. Although there is a chance this won't work, however in most cases I find it usually does work. Just be prepared to lose your metadata.
If your on a PC I'd recommend downloading their beta version it will allow you to transcode your AVCHD to ProRes HQ.
http://rarevision.com/5dtorgb/
All you have to is provide them a correct email address and they'll send you a download link. When you transcode though keep in mind that it's going to make your file sizes much much larger, however this because ProRes is much less compressed than AVCHD video is. You do need to keep in mind though that ProRes HQ is visually lossless. If you chose to use another free converter program you'll most likely get stuck chosing a lossy format. Another nice thing though, is that it works on MAC too. Your shooter needs to know not to do this again though, because as you already know at this point. It can cause big issues...

How do I import avchd sony cx700 camcorder footage into Final Cut Pro?

I've recently bought a Sony CX700 camcorder, but can't transfer the footage using the Log and Transfer window. Does anybody know how to import AVCHD footage into Final Cut Pro?

You use the log and transfer function.

Import avchd imovie '11

I would like to import Sony Nex 5 AVCHD files in iMovie '11, but is doesn't work on my 3 months old core i5 iMac.
On Apple's support site I read that iMovie supports AVCHD files and that iMovie is capable of importing them.
However, my Nex 5 is not recognized when i use the cmd I function (then the web cam opens, but not the nex 5).
When I give the command to import from file on my harddisk, iMovie reports that there is nothing to import.
Before I switch to a video converter, I would like to see if it is possible using iMovie directly.
Your suggestions and help are highly appreciated.
Martin

iMovie doesn't support 50p/60p format. You'd better avoid the frame rate when you recording video.
If your AVCHD is still not be supported by iMovie 11, you may do that: You copy both HD AVCHD and SD AVCHD videos to iMovie 11.
Apple has now published a knowledge base article that addresses this issue and offers a method for accessing the AVCHD files. It states:
“Some camcorders that record multiple formats require extra steps to import both formats into iMovie ’09 and iMovie ’11. [...] To view and import AVCHD clips from your multi-format camcorder in iMovie, MP4/iFrame footage should be imported, preferably backed up, and then deleted from your camcorder. After all MP4/iFrame clips have been deleted from your camcorder, disconnect the camcorder from your computer and then reconnect it back again. The AVCHD clips should appear in the iMovie Import window.”
If it still doesn't work, you have to use the Mac AVCHD Converter tool to convert all AVCHD files to AIC to work with iMovie 11.

Imovie freezes osx 10.9.3 & how to import AVCHD files?

Hi,
I have 2 questions:
1. imovie freezes:
Since a few days, imovie freezes when being launched.
I do not know the version I have and I do not think I can find out as ... imovie crashes before it even opens.
I have a macbook pro and got it in May 2014, so the imovie should be not older than whatever version was current back then.
I am not sure when it exactly started crashing, the first time I noticed it was last week when trying to import AVCHD clips from a camera. imovie would not launch so I used quicktime instead.
This brings me to my second question
2. how can I access AVCHD files to use in imovie?
Thanks

I do not have a time machine file available.
I believe the issue started after I imported AVCHD files from a camera by using quicktime since imovie did not let me do it.
After that, it has been crashing ever since.
I found the suggestion to delete all quicktime files in library-quicktime except AppleIntermediateCodec.component and AppleMPEG2Codec.component, but those were actually the only 2 files in there.
I also found the suggestion to delete all com.apple.imovie files in library-preferences, but there are no .imovie files in there at all.

Import AVCHD video footage into Premier Pro CS6 - MAC - AUDIO MISSING!

Hi,
Ive been attempting to import AVCHD video footage captured on a Panasonic into Premier Pro CS6 on my MacPro. I've tried this from the camera and after copying the entire folder to my desktop. The footage is there, but has no audio! I have read loads, forums, advice, YouTube vids and Adobe manuals, trouble shooting and help, but found no simple answer to this simple issue.
Any help would be appreciated.

Thanks too Jeff. Sandeep's post is a simple redirect to a post on Adobe which naturally I've already read before turning to the forum. The link then sends you to another link! Info. is too light on specifics, doesn't help! I have 6.0.5 as downloaded from Adobe... no joy! All remains the same, picture but still no audio! Maybe a compatibility issue with Panasonic's HC X900... but Panasonic's website is as light on info. as Adobe. I'm off to the shop to buy FCP or Avid.

What is the correct way to import AVCHD into Final Cut Express?

The Final Cut Expres user manual (p. 221) says to import AVCHD footage with HDV Apple Intermediate Codec: "Important: Use the HDV - Apple Intermediate Codec Easy Setup for ingesting AVCHD footage."
But, Easy Setup has options for both HDV AIC AND AVCHD AIC. Why are there choices for AVCHD if the manual says to import AVCHD with HDV?

The manual is incorrect/human error/typo.
HDV and AVCHD do share the Apple Intermediate Codec as all this incoming footage will be converted to AIC so FCE can work with it on a frame by frame basis.
Call up the FCE>Easy Setups and look at the options.
You will notice 6 options (FCE 4.0.1) for 1080i with differing frame sizes and frame rates.
Only ONE of these is correct for the type of footage to be captured/ingested from the camera.
You need to know what the camera settings are, then output to FCE with an exact matching Easy Setup.
These days one camera can be set to different options making this decision one based on knowing how to operate the camera menu and select the right options.
When an FCE Easy Setup is changed only NEW Sequences will reflect the change not existing ones. In fact, in many cases, if the Easy Setup and incoming footage don't match it simply won't work causing the user to curse the Apple software.
First step is to select the correct Easy Setup then capture/ingest.
For AVCHD it will be an AVCHD - Apple Intermediate Codec........................
Example:
Camera has shot AVCHD 1920x1080i50
Easy Setup will be AVCHD - Apple Intermedaite Codec 1920x1080i50
The above example is for PAL interlaced, that's what i50 means.
NOTE: FCE will not work directly with p (progressive) footage so make sure your camera shoots i (interlaced).
Al

Want to import avchd footage from a media card into FCE.

Trying to import avchd video from a media card into Final Cut Express. Panasonic DMC-ZS3 / FCE 4.0.1 / MBP 10.6.8. Have taken a look at the footage using a trial version of Pavtube MTS Converter.

A further comment : this is AVCHD Lite, and there are several online recommendations for software to convert files for Mac. Any suggestions??

Importing AVCHD Recent Issues

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