Importing does not properly rename all files

I am running into a problem where I do not get all my photos renamed as they are imported.
I start an import from a memory card that has 350 Canon raw files. I have set the option to automatically write changes to XMP. I have specified a rename mask so that they have my name, followed by YYMMDD date, then an incrementing sequence number. The first file comes in as "Dazey_071021_0001.cr2", for instance.
After the import is done, I have 350 files, but three of them are copied over with their original filenames, like IMG_0193.CR2. I look in Lightroom and it says that there are 3 missing files. In Lightroom the missing files have the proper "Dazey_" name that they should have, but the files by those names do not exist in the folder because they still have their IMG_ names. It looks like Lightroom copied them to the folder with their original names but didn't correctly rename them.
I have run this import several times with similar results. I also tried copying the files to disk from the card first then choosing the option to Move them during import and ran into the same problem.
Is this a known problem? This is my first attempt to use LR, and I've run into this problem right off the bat.

I forgot to mention, this is on Windows XP Pro, fully up to date with all service packs and updates, and I am using LR 1.2.
I did another test. I took the three IMG_nnnn.JPG files that Lightroom didn't handle correctly and copied them to the incoming folder and imported/renamed just the three of them into a test catalog. All three imported properly and were renamed as they were supposed to be. So Lightroom can handle these particular files ok, the problem is just when it has a larger number of files to import that it begins choking on some.
Is the forum here an appropriate place to ask for technical support or is there a more formal/tracked way? As it stands, I can't use LR if it won't properly import even a few hundred images from a shoot. :(

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Message was edited by: Pufichek

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