Importing Files into Lightroom 4.1 (Win) Stopped Working

Okay, I am at my wits end as I am no longer able to import any new files into Lightroom. I was in the middle of an import and all of a sudden it stopped and the program hung. I am running Win 7 64 with an i7 with 12 gigs of RAM. I have tried uninstalling and reinstalling Lightroom multiple times (Using both the windows installer and via Lightroom and then searched to see if there were any orpne files on my drive. ) , did a system restore to a point about a month ago, tried importing a simple jpeg file from the hard drive as well as CR2 files (Canon) and even DNG files. Also tried setting up a new catalogue with no success. Plenty of hard drive space and no drive errors. . There is nothing wrong with the files as I can open them in Photoshop. I can see the files on the import screen though they are not always rendered. When I choose import it just starts, says Importing files... and hangs. When I finally give up, and I have waited an hour or more, and kill the process I get the message - No photos or videos were found to import. Other tidbits. Takes a long time to be able to select files to import from the import screen. System seems to run for some time before I can select or deselect (If this were a Mac it would show a beach ball during this wait) Each time I quit or try to change catalogues it asks for the weekly backup (my default) even though I backed it up sometimes as recently as within the past 10 minutes and those backups appear to be valid and in the directory. Every other feature, including Export seems to work I just can no longer import files. I am open to any and all suggestions I am not a LR novice and pretty knowedgable about the Win operating system.

Thanks, but that did not help. HOWEVER, after an hour on the phone with support this morning I, meaning we, have resolved the problem. It appears to be a problem with my WIndows 7 User Account. I created a new Administrator User Account and everything works fine. Now I am going to troubleshoot my original user account to see if I can repair it or, (A) Use this new account for Lightroom and Photoshop or (B) move all my preferences to this new user account. Things were so much easier in the C: Prompt/Registry world but, of course, that was when I still had a darkroom and not a Lightroom.

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Sent from Yahoo Mail on Android
From:"dj_paige" <[email protected]>
Date:Thu, Apr 23, 2015 at 10:22 AM
Subject:[Photoshop Lightroom] I can't import raw files into lightroom
I can't import raw files into lightroom
created by dj_paige in Photoshop Lightroom - View the full discussion
Do you have Lightroom 5.3 or higher?
Did you use Nikon software at any point on these photos?
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Importing Files into Lightroom 4.1 (Win) Stopped Working

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