Importing images with Lightroom 2 & Camera RAW 4.5

The following query has been raised with Adobe Technical Support (5 days ago and I am still waiting for a response/reply. They claim to reply within 24 hours but they have not on this occasion......they seem to be ignoring me
Perhaps a fellow user can help to identify or resolve the problem.
Operating System:
Windows XP Professional (Service Pack 3)
Software:
Adobe Design Premium CS3 (10.0.1); Photoshop Lightroom 1.4 (which was working fine) and Lightroom 2 (on trial and not working particularly well)
I am using a trial download of Photoshop Lightroom 2 (with Camera RAW 4.5 in Photoshop CS3).
I am having a few problems with editing Lightroom 2 images in Photoshop CS3 but I understand that Adobe is currently investigating a solution to this problem.
I have also noticed another potential problem since I have started to import images from a computer drive to Lightroom 2 and converting the Manufacturers RAW files to DNG (with the option to leave the files at their current location/drive).
My RAW and JPEG files open ok in Camera RAW (v 4.5) for basic editing and subsequently to Photoshop for more detailed work. The problem is that all my images are now opening as Smart Objects by default in Photoshop CS3, as opposed to opening as a Background layer". (I have not knowingly opted to use the Open as Smart Object option.
I am not entirely sure how this came about but I have also lost the capacity to edit images with empty Levels adjustment layers or percentage (%) grey fill option).
I am able to highlight the respective layer and create the empty Levels adjustment layer, change the blend mode to either Multiply or Screen, fill the Layer Mask with Black (Alt & backspace), change the opacity level as desired, select the brush tool and change the foreground colour to white to enable the applicable Dodge or Burn processes.
Unfortunately, it does not function irrespective of the preferred opacity level. The Dodge or Burn feature is static with no effect on the image.
I cannot recall any settings to open all files as Smart Objects in Photoshop CS3 but would welcome some help in identifying such a setting if it exists. Alternatively, I would welcome any other suggested methods of correcting the above difficulties.
The same difficulties are evident when I try to use the Dodge or Burn features via the Edit and Fill option with a percentage of Grey and the Overlay Blend Mode.
The "Common Denominator" of the above difficulties appear to be Lightroom 2 and Camera RAW 4.5 (individually and or collectively) and now I am stuck between a rock and a hard place.
Are any other users experiencing similar issues or have any suggestions about how I might correct or resolve these problems? ......
I am not afraid of hearing or accepting that the "Dummy Factor" has played some part or how I may release myself from the said "Dummy Factor".....any help is welcome help.
Adobe Technical Support seems to be ignoring me......I wonder why?
Regards
Bob Wallace

Essentially you are wrapping the raw image data into a special type of layer, a "smart object". You can then revisit and fine tune the Camera Raw conversion as often as you want and take advantage of working directly on the raw data in its pre-Photoshop purity. You can also apply to this smart object layer a number of Photoshop adjustments and filters - and again redo and fine tune them as often as you wish.
You'll find them explained in a number of recent books. I know Scott Kelby is keen on them, there are examples on Russell Brown's site, and my own book last year on B&W strongly advocated their use.
Have a play.
John

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Importing images with Lightroom 2 & Camera RAW 4.5

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