Importing .mov file Error

Video capture from game World of Warcraft
Codecs: Apple Intermediate and H.264 (tried both, prefer using H.264 - seems to give smaller filesize with no discernable audiovisual degradation)
1344x840 - unfortunately the game won't let me record at 1280x720, which I believe is what my final FCE product will be in anyway.
23.98 fps or 29.97 makes no difference
Sound AAC Stereo 44.100kHz
File Error: 1 file(s) recognized, 0 access denied, 1 unknown.
This issue is forcing me to open the file in Quicktime Pro (or MPEG Streamclip, VLC Player or iMovie) for the only currently known way of re-compressing(?) this .mov file into something that FCE will be able to import.
Question: What is the determining factor in FCE not being able to import a Quicktime-format file?
Sequence Settings?
Resolution?
Audio recorded at 44.100kHz v.v. 48kHz?

Don't compress the audio to AAC is the only other thing I can think of. FCE only works in specific standard video formats. Uncompressed stereo audio at 48K. AIC either 29.97 or 25fps. 1440x1080 or 1280x720.

Similar Messages

  • Tring to import .mov file --error

    get error message  the file has no audio or video streams
    these are some backgrounds I downloaded off of the web
    280mb .mov file
    Help

    Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
    What is a CODEC... a Primer http://forums.adobe.com/thread/546811
    What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
    Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing
    For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en
    For Mac http://mediainspector.massanti.com/
    http://blogs.adobe.com/premiereprotraining/2011/02/red-yellow-and-green-render-bars.html
    Once you know exactly what it is you are editing, report back with that information... and your project setting, and if there is a red line above the video in the timeline, which indicates a mismatch between video and project
    The easy way to insure that your video and your project match
    See 2nd post for picture of NEW ITEM process http://forums.adobe.com/thread/872666

  • Get 'Generic Error' when attempting to import .mov files with transparency?

    I get the 'Generic Error' when attempting to import .mov files with transparency? I'm trying to use mattes with an alpha channel but I cannot import them. I have had this same issue since cs6, now I have it with cc 2014? Any clues would be most appreciated.
    I have uninstalled the DVCPro Codec, but it didn't help.
    I have tried converting the .mov file (which is now automatic in Yosemite) and this creates a ProRes4444 Codec, Again no luck with import.
    I've seen this issue on the web, but never a solution? Anyone?

    Hi Terence,
    I tried iPhoto Library Manager but it could not solve my problem. Opening the iPhoto library I can see that the reference to the pictures are pointing to my old location not to the new one. I considered running a script that would change all pointers since this is basically what is needed (in my case from /Volumes/RAID1/Fotos/XXX to /Volumes/Fotos/XXX). Instead I inserted a soft unix link to make to connection but that did not work. It is referring to the airport disk by the airport name rather than the mounted disk name. Very strange indeed. The problem is maybe not in iPhoto but in OSX? Anyway, maybe the only way out is to take some hours and manually run through all linked photos... cumbersome and annoying!
    Regards,
    Søren

  • PE 10 importing .mov files to a Mac, error message regarding codecs missing.. Help, please

    Premiere Elements 10 ... When trying to import .mov files directly from the source, error message says, "codecs missing or unavailable". So I'm stuck.

    I have no experience working with a Zoom cam. But sometimes it helps if you install the camcorder's software on your computer. This can install the necessary codecs. (And, of course, make sure you have the latest version of Quicktime, per the program's requirements.)
    Most likely the cam shoots in a proprietary MP4 codec. So starting a new project and setting it up for Flip cam video might also activate the necessary codecs.
    If it still won't go, then version may not have the ability to interface with this camcorder's footage.

  • Importing .MOV files from PC and getting "generic error" msgs... help.

    Importing .mov files which I downloaded from my iPhone onto my PC (so getting them from file folder, not directly from iPhone). However, getting "importer is reporting generic error" message with a list of video files that didn't get imported. Some are importing, though, and showing up on the timeline. Downloaded a whole bunch at a time and thought it was the problem. Then just tried one that had the error to test and that one wouldn't either, even by itself.
    These are MOV files from iPhone 4 recorded with "stock" camera program on phone. Using Premiere Elements 11.
    Please help.

    Welcome to the forum.
    Along with Steve's questions, I have one more:
    Did your iPhone shoot with a Variable Frame Rate?
    That is common with many of the phone cameras, and especially the iPhones. You can run your file through MediaInfo (for PC), or Media Inspector (for Mac), and then report the FPS (Frames Per Second). If it is constant, it should Import fine. If it is variable, then you might have to convert that to a Fixed Frame Rate. One method is to use Apple's QuickTime Pro (a US $30 upgrade/unlock), and just Import the file into QT Pro, then Export to the same format, but with a Fixed Frames Per Second.
    Good luck, and please let us know a bit more.
    Hunt

  • How can I get iPhoto 9.5.1 (902.17) to import .mov files?

    I have a brand new MacBook Pro with 2 TB SDD running Mavericks that I bought 2 weeks ago.
    So far I have imported about 5,000 photo files into iPhoto 9.5.1 (902.17) plus about 25 videos as .mov files.
    But on today's import session, it stopped taking any more MOV's, giving the following error message:
    "The following file could not be imported. The file is in an unrecognized format." and it then it lists the .mov files.
    I tried rebuilding the LIbrary index, and have even tried creating a new Library and importing my smalles (12 Mb) .mov file to this new test library.
    But I keep getting the same error.
    I have the most recent version of all the software (i.e. no new updates are available.)
    What else can I do?

    I figured out a solution: The drive with the .mov files was a USB drive formatted as NTFS. iPhoto would import .JPG files from this OK, but would refuse to import .MOV files, giving the error noted above.
    I found that if I copied the files from the NTFS USB drive to an SD card or to the Macbook Pro's internal SDD, I could get iPhoto to import the .MOV files without any problem.
    Why does iPhoto 11 have a problem importing .MOV files from external USB drive formatted as NTFS, but no problem importing the exact same files from an SD-card formatted as FAT-16, or from a folder on the Macbook Pro's internal HD?

  • Problem to import MOV files

    Hi,
    I have a problem to import mov files from my hard disk (coming from a Casio Exelim ZR100 @ 1920x1080, 30 pic/sec. 44kHz, codec: H.264/AVC ). I tried different project setups - doesn`t work . I get a common failure message. MTS file import works...
    System Win 8
    Premiere Elements last version, all updates done
    Error Message:
    nase30

    Media import
    A Google Translate of your error message says that you are experiencing a generic importer error; consequently, not an editing nor exporting issue.
    If you are using the Casio ZR 100, the video involved would be characterized as
    1920 x 1080 @ 30 frames per second (progressive)
    Video compression = AVCHD (MPEG4 AVC/H.264)
    Audio compression = IMA-ADPCM (stereo)
    File Extension = .mov
    On the Premiere Elements side you have Premiere Elements 11 on Windows 8 (assumed 64 bit).
    I have downloaded one of these files from your camera brand/model from an online source.
    Windows 7 64 bit Premiere Elements 11. No importing or other problem with video or audio components of the file.
    Windows 8 64 bit Premiere Elements 11. No importing or other problem with video or audio components of the file.
    Based on my findings, I have no evidence to make a generalization that there is a problem with this Casio video and Premiere Elements 11 on Windows 7 64 bit or Windows 8 64 bit.
    So that leads us to look for other factors. Top of the list is the version of QuickTime that you have installed on your computer. (As John T. Smith has already asked and is awaiting a reply on that. If you have the latest version of QuickTime installed, then I would uninstall it and then reinstall it.
    What type of problem are you report
    "it worked before but not now"
    or
    "it never worked before"
    What might be interesting to look at. If you rename just the file extension of your Casio AVCHD.mov from .mov to .mts, .m2t, or .m2ts can you then import the problem file?
    We will be watching for your results.
    Thank you.
    ATR

  • Importing mov files in premiere pro cs5

    I just installed Adobe Creative Suite 5 Master Collection on my machine and now, i have two issues.
    1. I do have the latest quicktime installed but when i try to import *.mov files with audio, only the audio is imported and works fine. the video isn't, but I dont get a dialogue error box.
         A). if the *.mov file has only video, i get a file import failure message saying " the file has no audio or video streams".
    2. the next prob is my dymanic linking does not work.
    Help please

    Im trying something and I hope you can help me. I have two computers, one dedicated to capturing a event and the other I have is dedicated to playback. They share the hard drive via a network. What I want to know is- is there a way for the dedicated playback machine to access a video file that is still being captured by the capturing machine and play back parts of it in a sequence??
    Gosford Lawrence
    !https://www3.oovoo.com/oovoocallme/images/btn1.png|height=68|alt=http://webvideocall.oovo o.com/callme/gosford/236|width=123|src=https://www3.oovoo.com/oovoocallme/images/btn1.png| border=0!
    Date: Thu, 21 Apr 2011 17:40:14 -0600
    From: [email protected]
    To: [email protected]
    Subject: importing mov files in premiere pro cs5
    Zone Alarm, eh? I used to use that program, but it got in the way of almost everything that I did, that I canned it completely.
    Glad that removing ZA solved your issue.
    Personally, I find MOV Animation CODEC to be quite good, and use that for a lot of work. Jeff Bellune, here, like the Photo JPEG format, but I have not explored that.
    Good luck,
    Hunt
    >

  • Can't import .mov files from my camera into iPhoto

    I am not able to import .mov files from my kodak camera into iPhoto. It says the file is not readable. Also, if there are any photos after the video file, those are said to be unreadable too, even if I select just the photots for import. I tried to import the .mov file with image capture as well, and that gave me an import error also. I can view the file fine on my camera and iPhoto and image capture both will give me the properties of the video file but will not import. I have imported .miv files before with no trouble. I have tried several different files with the same results. Even tried different memory cards. Not sure how to get this file on my computer or why there is a problem all of the sudden.
    Thanks.

    Welcome to Apple Discussions,
    What model of Kodak is it?
    There is a discussion thread on this topic: http://discussions.apple.com/thread.jspa?messageID=11942367&#11942367
    Try using a media card reader (sometimes built into printers) to see if that allows the import. Others seem to report having luck by importing the movies off the card using a different computer, deleting them, and then importing the pictures.
    Hope that helps.

  • Can't import .mov files into adobe premiere pro cs6. Help please!

    Help please. When i try to import .mov files i get a message saying, "The importer reported a generic error." This video was taken from a nikon D7000 camera. If you have any questions i can answer them very quickly!

    Hi WatsYourPowerLvl,
    Thanks for posting on Adobe forums.
    Do you have QuickTime Player installed on the machine ?
    if not please install from :
    for MAC : http://support.apple.com/kb/dl923
    for Win : https://www.apple.com/in/quicktime/download/
    if yes please tell us following information :
    What is the OS and version ?
    What is the Graphics Card installed on the system ?
    How much Ram do you have ?
    Do you use any external Hard Drive ?
    Are you using security software e.g. Norton, etc
    and
    if windows, Please check if you have windows defender turned on ?
    Regards,
    Sandeep

  • Im having trouble importing mov files into premiere pro on creative cloud, have installed quicktime

    Im having trouble importing mov files into premiere pro on creative cloud, original problem was no video and only audio when I imported mov file, so I have installed quicktime after reading that may solve the problem,but now an error message reads codec missing or unavailable, any help would be appreciated

    MOV is a wrapper... what is inside the wrapper?
    Codec & Format information, with 2 links inside to read
    -read both links in reply #1 http://forums.adobe.com/thread/1270588
    Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
    http://forums.adobe.com/thread/592070?tstart=30
    For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

  • Premiere Pro CC will not import .mov files

    Having issues with Premiere Pro CC, I cannot import .MOV files created with my Canon 6D.
    If I try to import the files, I get a very generic "File format not supported" error msg.
    This is a new install of Premiere CC on a new computer. I was able to import them using Premiere Pro CC on the old computer.
    Quicktime will play these files fine on my new computer.
    Premiere Pro CS6 will import these files on the new computer.
    Premiere Pro CC would open them fine on my old computer.
    I'm not even sure where to start. Any help would be appreciated.
    Here are my system details:
    OSX 10.9.3
    new Mac Pro
    3Ghz 8-Core Xeon E5
    64 GB RAM
    Files are on external G-Tech Thunderbolt drive.

    That was I was thinking at first, but if Premiere CS6 (installed on the same computer) imports and plays them, they must be on the system, no?
    I really do not want to transcode. I have an existing project that uses the videos and the project on the new system will not import them or re-link to the videos. Really trying to get away from having to re-create the project and re-edit.
    Thanks!

  • No video (black), audio only, from imported .mov files

    Bear with me while I explain the whole process to get where I am, which is that in FCE, I am importing .mov files and they are completely black, no video, just audio.  When I bring a clip into the timeline and try to render even a small clip, it is still black.
    I'm not well-versed in video so please bear with me:
    Steps:
    1.  I received large video files from a videographer
    2.  the large files could not be imported or played in FCE
    3.  downloaded HandBrake converter and began converting files.  Kept them at the same size, but they were then renamed .mov files.
    4.  When I open them in QuickTime, they are black - no video.  But when I see them on the drive and press spacebar in 'finder' to play them, I can see the video.
    5.  When I import them into FCE they are black - no video - just audio.
    FCE is currently set (in Easy Setup) to:  AVCHD-Apple Intermediate Codec 1920-1080i60
    Any help would be greatly appreciated.  I tried converting one file to mp4 and it works fine in FCE, but this takes a long, long time to convert.
    thanks
    There is a 2nd issue that may relate to this:  I am trying to import JVC .m4v files and I am getting "File error 1 file(s) recognized, 0 access denied, 1 unkown".  These files CAN be opened in Quicktime.
    FCE HD 4.0.1
    Mac OS 10.6.8

    I'm having similar, but slightlly different issues.
    I have been using FCE 4 on Mac OSX 10.7.5 with Quicktime 10.1 (501.29).
    I convert my footage in Mpeg Streamclip (GREAT free program) and set the files to the Apple Intermediate Codec.  This makes them work really well in my timeline and I don't have rendering issues or problems.
    So, my problem comes when I File/Export/Quictime Movie.
    The original file plays fine, but they're 2-3 gbs each, so I put them into Quicktime to convert them to a webfriendly size, but every single time they come out as an audio only file.  GRRRR!
    Any help would be greatly appreciated.  Maybe I'm missing something stupid.
    Thanks so much for your help.
    Sincerely,
    Steve

  • I cannot import .mov files to Premiere Pro or Adobe Media Encoder.

    I cannot import .mov files to Premiere Pro or Adobe Media Encoder.
    How do I around this problem?

    We need to know a lot more if we're going to help you.
    What happens when you try? Do you get an error message? If so, exactly what does it say?
    What version of Premiere Pro? Have you installed the recent updates? What operating system?
    Does this happen for all .mov files or just some? Has this ever worked before? What version of QuickTime do you have installed?
    Here's a page written for After Effects, but the information is relevant to Premiere Pro and AME, too:
    http://blogs.adobe.com/toddkopriva/2011/02/troubleshooting-quicktime-errors-with-after-eff ects.html

  • Cannot import .mov files (from JVC HM100) into After Effects CS6

    Hi,
    I am trying to import .mov files into After Effects CS6.  Unfortunately, when I try to import the .mov files, AE tells me "After Effects error: 210_0001_01.mov cannot be imported -- this '.mov' file is damaged or unsupported."  The file works in Premiere CS6.   I have the latest Quicktime, and even with Quicktime 7 Pro installed, I got that same result.  I would appreciate any advice on this problem.
    Thank you.

    RobertHorn2012 wrote:
    I'm going to set up a new sequence with just the clip I'm using after effects on.  I'm going to import that sequence into AE.
    Your footage is currently a long-gop codec, which may be giving Mocha fits.  So instead of Dynamic Link, you may want to simply export the clip in question from Premiere using a lossless codec.  Remember to leave handles on the footage.
    To get back to Premiere you would then render in a lossless codec.  It's not very handy, but it will get the job done. 
    Give it a try and see what happens.

Maybe you are looking for