Importing .MOV files from PC and getting "generic error" msgs... help.

Importing .mov files which I downloaded from my iPhone onto my PC (so getting them from file folder, not directly from iPhone). However, getting "importer is reporting generic error" message with a list of video files that didn't get imported. Some are importing, though, and showing up on the timeline. Downloaded a whole bunch at a time and thought it was the problem. Then just tried one that had the error to test and that one wouldn't either, even by itself.
These are MOV files from iPhone 4 recorded with "stock" camera program on phone. Using Premiere Elements 11.
Please help.

Welcome to the forum.
Along with Steve's questions, I have one more:
Did your iPhone shoot with a Variable Frame Rate?
That is common with many of the phone cameras, and especially the iPhones. You can run your file through MediaInfo (for PC), or Media Inspector (for Mac), and then report the FPS (Frames Per Second). If it is constant, it should Import fine. If it is variable, then you might have to convert that to a Fixed Frame Rate. One method is to use Apple's QuickTime Pro (a US $30 upgrade/unlock), and just Import the file into QT Pro, then Export to the same format, but with a Fixed Frames Per Second.
Good luck, and please let us know a bit more.
Hunt

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There are many, many posts of this nature in these forums. See, for example:
iphoto won’t import mov video
For many, rebuilding the XPC helper cache solves the problem off the bat. In terminal try this, and reboot:
sudo /usr/libexec/xpchelper --rebuild-cache
The above posted by Andy Ball on a thread related to a similar problem with Aperture:
Re: Import video to Aperture library on Mountain Lion
Other things to try:
1. create a fresh iPhoto library and try that. (hold down opt while launching iPhoto)
2. create a new OS X user (in system preferences) and try there.
In my case – and many cases – neither of those things work either, which means the problem is system wide. Again suggesting that the xpc helper solution might work. But for me it did not either.
There are other suggestions that there are conflicts with Perian (on Yosemite) and flip4mac. In my case uninstalling both of those didn't solve it either.
So maybe one of those solutions will work for you, results apparently vary. But this is a huge unresolved issue many others are having as well. I have a case with a senior apple advisor open, still unresolved. His suggestion of course, at this point, is an archive and re-install. I'm not ready to go there yet.
BTW, another thing he had me try was to import the file with Image Capture (which works). Then open it in QuickTime Player X. Then try exporting to 480p. Does QuickTime crash? It does for me.
My summary:
1. Files successfully import with Image Player.
2. Files play with QuickTime Player X.
3. QuickTime Player X crashes when exporting to 480p.
4. Files import with iMove.
5. Files fail to import with iPhoto (unrecognized format as with OP)
6. iPhoto import failure/errors are system wide and not specific to a library or a user.
7. rebuilding xpchelper cache and rebooting in my case does not resolve issue.
8. same videos import fine in iPhoto on a totally different system (laptop running same versions of OS X 10.10 and iPhoto 9.5.1)

Importing .MOV files from PC and getting "generic error" msgs... help.

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