Importing .mov or .mpg and not getting audio in FCP

I have both an Mpeg (as well as an .mov ) file that play in QuickTime Player beautifully with audio. When I import it into FCP I only get the video. This has been happening with many files that clients are bringing in and have not figured out a way to get the audio track into Final Cut. Any suggestions? Why will it accept the video, but not the audio? Thank you for your assistance in advance!!
BR

Hi,
Mpeg is not an editing format.
You need to demux video and audio and convert the original Mpeg in a FCP friendly format like DV or QT.
Your solution is likely MPEGstreamclip. Here it is:
http://www.squared5.com/
It'll do what you need.
G.

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