Importing pdf into RoboHelp HTML 8.

I get an "unsupported or corrupted file" error when trying to import a pdf as a topic into RoboHelp HTML 8. The file opens fine in Acrobat.

I've done that also. However, one of my help projects consists solely of pdfs from other sources. I've found that the print method works best for me.
Thanks for the tip, however. It's good to know that someone looks at the responses.
Holly
Holli Angell
Business Analyst II
Blue Cross and Blue Shield of North Carolina
Madison Park Operations
336-201-4520
>>> NorBec <[email protected]> 11/6/2009 4:27 PM >>>
What about importing the pdf in your baggage files? The trick here is getting the project manager to display the Baggage Fle folder. Toggle the icons at the top of the Project Manager window until they display. See this thread below for the import instructions.
http://forums.adobe.com/message/2068543#2068543

Similar Messages

Import InDesign files into RoboHelp HTML

Hello,
My company is moving toward online help. We currently use InDesign to author our manuals and then export them to pdf for publication. I've been on the phone with Adobe trying to see if there's a way to easily import InDesign into RoboHelp. We're on an older version of RoboHelp, so I'm told this is possible, but I can't get any help until we buy RoboHelp9. I know that we can import our pdfs into RoboHelp--I'm just wondering if there's a way to import InDesign files directly into RoboHelp. Has anyone tried to do this? Anyone have any suggestions? It seems these two programs should play nice together, doesn't it?
Louley

Hi there
To my knowledge it is not possible to accomplish. I've been using RoboHelp since 1992 and I've never seen it done.
The only way I can fathom it working would be if InDesign could save as an HTML page. Then import the HTML. Or possibly produce a PDF from InDesign, then import that. But even importing the PDF may not give you the results you want.
Cheers... Rick
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Importing MS Word into RoboHelp HTML / TOC Creation/ CHM output?

Hello,
I am a newbie to RoboHelp 8 and am trying out the Adobe Technical Communication Suite 2.5, and have a Windows 7 (64 Bit) OS.
At the moment, I have a single 40 page word document (MS Word 2010) that I would like to bring into RoboHelp 8.
With that said, I create a blank project, and then import the document. But, when I try to generate and view a help file, I am not seeing the table of contents. I have even done the AUTO TOC and verify that the links correspond to sections and sub-sections etc. - but still no TOC.
In addition, for some reason it brought in each of my figures twice, so that I have two figure 1s, two figure twos and so on.
Finally, it gave me an error message and was complaining about WidgetMax:
"Compilation failed while compiling http:\www.widgetmax.com."
I am not sure what that is about either.
Okay, one more question. Is there an easy way to break up all the sections/sub-sections into unique topics before or during inport into RoboHTML? It seems that RH 8 really needs to have multiple topics versus one long topic, containing what was formerly a MS Word document. What is the best approach to making that happen?
Overall, I am looking for a nice automated system, whereby I can take developer created documents (from protected MS Word templates) and bring them into RoboHelp HTML (version 8). Hopefully, I will not have to break apart the entire MS Word document first, before bringing it into RH 8.
Thanks for taking the time to answer the questions from a newbie.
-J

Hi there
My own guess is that you created a project using one of the supplied templates. Specifically, the Application Help template. This template already has a CHM window defined that contains a link to the WidgetMax.com site. When a link to a web site is defined in a CHM window, the compiler will squawk about it because it cannot resolve the link to a local HTML page. So you may safely ignore the message.
As for importing the Word content, you have some decisions to make. How do you want to edit the content after you get it into RoboHelp?
After you import you will abandon Word and make any changes to the documentation only using RoboHelp HTML.
You will continue to maintain the Word document using Microsoft Word and you will want to update RoboHelp HTML to reflect the changes
Depending on the avenue you wish to take, you will have different options for splitting the Word content into individual topics. Once we know which option you wish to use we can offer more guidance.
Cheers... Rick
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Problems importing a Word doc into Robohelp HTML

I have a 116-page Word document with 13 chapters. When I
import this document into Robohelp HTML as a winhelp output file,
only two topics are created, rather than 13. On the Conversion
Options window, I select to have new topics created by Word style
"Heading 1" which are my chapter titles. Why doesn't Robohelp
create the topics, and what should I change to faciliate that?
Also, why don't my numbered lists from Word stay numbered in
Robohelp? Is there a way to automate numbered lists?

Thanks for your reply.
When I insert .gif files JDeveloper ends with a message saying "Process exited with exit code 0". I then go and check in the database and I find the image added to the table.
With a word doc, JDeveloper does not give that message. No message at all regarding what the status of the process is. And the document is not added to the database. No error messages too. Could this be an issue with Oracle?

Missing spaces between words after importing Word document into RoboHelp HTML version 8

I created a 400+ page document in Word 2007 and imported it into RoboHelp 8 (HTML, not RoboHelp for Word). In many places, the space between a bold word and a non-bold word is no longer there. I would like to avoid having to go through the entire RH document to replace the spaces manually. Did I import incorrectly?

Looks perfect, works terribly...
Things to consider:
Chances are, the different treatments of the space are due to whether the space was included in the bolding of the word in MS Word.
Additionally, since Word files contain much underlying binary code (macros and such), your security settings might or might not be playing well with the Word stuff.
Are you importing the Word file from a network location, or from your local machine? Network traffic might be partially impacting the import, too.
Bottom line? You'll probably need to clear all formatting in the Word file and redo the formatting properly. To test this, cut a couple of pages into a new Word file, clear and redo the formatting in Word, import the Word file into another RH project, and see what results you get.
To clear the formatting:
Select text.
On the Home tab, in the Font group, click Clear Formatting.
Redo the formatting, being careful to not format the spaces.
Good luck,
Leon

Problem importing images into RoboHelp 10 from FM 11

I am using Adobe TCS4, on Win XP SP3, to import or link structured FrameMaker 11 books and documents into RoboHelp 10. Our default graphics types are generally eps and tiff images, in anchored frames and imported by reference into FrameMaker, and FrameMaker equations. When I import a FM document into RoboHelp, things appear reasonably correct, equations are converted to jpegs, but the other images typically do not appear. Instead, blank images are created in the appropriate size, and named <docname>00001.jpg, etc, where <docname> is the original FrameMaker document name.
During import, the Images portion of the FrameMaker conversion settings list "Use Distiller to Generate Image". If this box is checked, RoboHelp nearly always crashes when there are non-equation images in the file. If that setting is unchecked, the import generally completes, but the images, except for equations, are not imported. Remarkably, occasionally one or a few of the correct images doappear in the RoboHelp html; in these cases, it is usually one or more tiff images that have somehow been successfully converted to jpeg; but the majority of images are not converted.
I have tried a few other things, without success. For example, I have replaced all the images in the Framemaker document with jpeg images, then imported into RoboHelp, but the results are the same, with empty renamed images created, and original images not imported. I have also tried reducing the image sizes in the Framemaker to the exact size size required in the output; in other words, so images appear at 100% size in Framemaker. This approach also has not been successful. I have also tried importing to another format in RoboHelp, such as png, with no success.
I have had some occasional success, for example rare occasions when one or two images appear in the RoboHelp html, and a single case in which nearly all of the graphics imported correctly. That FM document is somewhat different from the others because nearly all of the referenced images in FrameMaker were PDF. The successfully imported PDFs were imported into RH as jpegs of the same name. The only files that failed to import were a few eps files which were imported as blank images named aqccording to the <docname>0001.jpg scheme.
Aside from converting all of my images to PDF, and modifying documents accordingly, I have run out of things to try. So, I was hoping to get some advise:
1) Is there another approach I can try?
2) Should I uninstall and reinstall TCS4?
3) Is there an import log that could tell me the mapping of FrameMaker image name to RoboHelp image name, for example: fm0201.tif > <docname>00001.jpg? At least then I could use that list to manually import the appropriate jpgs into Robohelp.
4) Is anyone else experiencing this issue?
5) What is it with the constant crashes when "Use Distiller to Generate Image" is checked. In these cases, Distiller keeps chugging away, producing images, until RoboHelp crashes.
Thanks very much, I appreciate any suggestions.
Chris McCauley

I remember reading that document on images, parts 1 and 2, I think, but did not find any solution to this issue there. I have seen your posts on the path length, and have tried to reduce them as much as possible by moving files close to the root directory. I continue to have issues with cross-references, but I have not spent much time yet in fully diagnosing that problem. I'm experienced with Framemaker for many years, and I'm beginning to feell familiar with many parts of RoboHelp, so I thoiught I'd try to knock these issues one at a time, in either order, actually. thanks for your suggestion.

Importing PDF to robohelp not working

Anyone know why a PDF file wouldn't import into robohelp 8? I've tried saving it into different formats, but still no luck.

Hi there
In my own experience sometimes PDFs won't import because of the manner in which they have been created. For example, maybe the PDF is protected in some way? I've also seen PDFs that were "too complex" for RoboHelp to import them and I had to fiddle with the different ways of importing the content in order to make them come in.
In the worst case scenario, you can always leave the content as a PDF and just add it to baggage and create a link to open it up.
Cheers... Rick
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Trouble incorporating Captivate movies into RoboHelp HTML projects

This is for RH 7 HTML.
I have been trying for quite a while now to add some Captivate tutorial-type videos to my help projects. I have recently been able to do this, however, the video additons greatly increased the size of my help file (it went from probably 7 or 8 MB up to 29 MB).
Here's how I added the movies.
Created a new topic just for the multimedia movie
Inserted the video (which was saved as an .SWF - Flash - file, since this is what the help file instructs you to do) and added it to the new topic
Created a link to this new topic in the topic from which I wanted to launch the video and chose to have the video open in a new window
Saved everything and tested it out to make sure the video would run when called
The video runs OK, though it is a little on the large side and is still a bit blurry/fuzzy. I've also had to provide special instructions to any users who wish to view the videos (maximize the RH display window, make sure the resolution on the monitor is set to at least 1024 x 768, choose to allow blocked content if prompted, etc) So, the main questions I have are,
What's the best way to add these videos to a help file without having the file size go through the roof and so they'll still display properly (clear and legible)?
Is there a smaller, more compressed format that can be used that will still allow for a clear display?
Should I embed the videos in the actual help file or place them somewhere else and link to them externally?
I would greatly appreciate any insight, advice, and expertise in this area, since my manager is a huge proponent of having these videos incorporated into the help files.
Thanks very much in advance for any guidance you can provide.
Sincerely,
Dave

Hi Dave
Hopefully Willam won't mind my chiming in here.
When you publish a project from Captivate as SWF, you also have an option to allow Captivate to create an HTML page for you. In fact, the option is typically enabled by default and you have to specifically disable it. At that point Captivate warns you that the movie may not display correctly if you do this.
So if you want the HTML page all set up, you just leave that option selected in Captivate. Then in RoboHelp, you import both the Captivate created HTML page as well as any files such as SWF or FLV you need.
Hopefully this helps... Rick
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Importing Projects into RoboHelp 7

I am migrating our RoboHelp 2002 HTML Help projects into
RoboHelp 7. It seems that they import just fine, but if I
don’t save and close RoboHelp 7 and then re-open the project,
problems occur.
If I import a project and immediately try to view/edit the
Properties for a Single Source Layout (for example, right-clicking
Microsoft HTML Help>Properties), RoboHelp chugs along at a
snail’s pace. Sometimes it takes 4-6 minutes just to open the
Properties dialog box, and on other projects it takes so long that
I have to let it process overnight. This also happens if I import a
project and Generate Primary Layout (for example, compiling a CHM)
without closing and re-opening the project first.
To summarize, if I open RoboHelp, import a project, close
RoboHelp, and then re-open the project in RboHelp 7, all is well.
However, if I open RoboHelp, import a project, and then compile or
try to access the HTML Help Options dialog, it takes at about 20
times as long to complete the process.
Any feedback would be appreciated.
Thanks,
Karen

Hi Colum,
I am able to edit Project Settings, Topic Properties,
Templates, Baggage Files......pretty much everything, without
problems. I am also able to create new projects without any
processing delays. So far as I can tell, it's only when I try to
change SSL properties or compile that I run into the extremely slow
processing.
Because I can import, save, close, re-open, and then work in
the projects without any problems, I thought it may have something
to do with the .ldb file running in the background while I have the
newly imported file open for the first time.
Thanks for your quick response. Any ideas?
Karen

Importing ditamap into RoboHelp fails

I am trying to import a ditamap (created in FrameMaker) into RoboHelp. I am able to create Web output using command line DITA-OT, which is what RH uses in the background. But when I try in RH, I get the following error:
Error occurred while importing C:\......\a.ditamap. See Output View for details.
The Output View says:
Processing with DITA Open Toolkit failed. No Logs found.
Check DITA Open Toolkit is installed and working.
Well, as I said, DITA Open Toolkit is indeed installed and working for the exact ditamap that fails in RH. Even more puzzling is the fact that my colleague, who we believe has the same setup as I do, is able to import the ditamap.
We are both using RoboHelp 10.0.0.287, which I believe is the latest update available. Please correct me if I'm wrong! Our machines are Windows 7 and we have FrameMaker 11 (not that it should matter). DITA-OT is 1.6.3.
I found some talk about this problem from an old post (here), in which someone stated that Adobe is working on this. Any ideas whether that is still the case, or if I can try anything else?
Thanks,
Heather

Thank you for your reply, RoboColum(n). It turns out that the solution was to use DITA-OT 1.5 rather than 1.6.3. I was mistaken when I said above that my colleague and I had the same setup. He has been running the OT 1.5 for quite some time and since I recently installed it, I went for the newer version.
We can use version 1.5 for what we need, but it is rather strange that version 1.6 does not work to import ditamaps in RoboHelp. The information I found states that version 1.6 improves performance, provides clearer error messages and has undergone significant code cleanup.
I would be interested to know if Adobe will be keeping up with future versions of the DITA Open Toolkit. There are plans to incorporate the creation of context-sensitive webhelp in a future version, which would be really helpful for us.
Thanks again,
Heather

Importing PDF into Indesign

Is it possible to import PDf documents into the current version of Adobe Indesign ? I am currently testing the software and was wondering if it would be possible to import around 50 of my already published PDF docs to work on it and redesign it with Indesign ?
Thank you in advance.

Hi @plummerdesign and @MasterStudios - indeed, it is a crying shame our website does not work in IE and they are looking into this. Thank you. We do not have a demo for several reasons and can understand your point. We do have numerous forms of detailed video demsontrations on PDF to InDesign via PDF2DTP here and we have some awesome testiominals from graphic arts industry experts, Frank Romano, Michael Jahn, Joe Marin and more (click on the hyper links on their names to view what they say about PDF2DTP).
One of many customer quotes we have include this:
"Really pleased to have this product [PDF2DTP for InDesign]. The Beta version was really good and saved me loads of hassle with amends to pdfs."
Graham Bell - http://www.absolutegraphics.co.uk
Another quote is:
“We have a lot of PDFs from „Word“ ;-) Before PDF2DTP, we used PitStop for the corrections, now we can do it better! As a recent example, we had come in an advert in PDF for a meeting. The ad was in RGB, Fonts not included, the trim and bleed were not correct, etc. I open it with the PDF2DTP plugin and it works very nice. A little bit of touching-up work on the pictures and the colours, but not much… Thanks for the app!”
Dirk Rosenplänter
Blueprint Werbeagentur e.K.
Hopefully this helps you see how useful and yet still affordable PDF2DTP for InDesign is. It is truly a gem, especially when all you have left is the said PDF! Thank you for the feedback and we will strive to better that side of it, for sure.

Importing PDFs into Documaker

We are in the process of refiling our contracts for a new look-and-feel. The vendor is supplying us with PDFs, but they import into Documaker as embedded graphics. The problem is: we have a lot of text on them that we want to make dynamic (depending on state-specifics, etc).
Does anyone have any ideas about how to cleanly import PDFs? Or maybe someone has a conversion utility that works well (we have had great success in importing Word docs into Studio).
Thanks in advance.
Dave

Hello,
There are three options for doing the same. I am just giving from our earlier experience.
1. If you are going to use Documaker Studio 12.0, you will have an option to import PDF directly as you could do an RTF or Doc.
2. If you are using an earlier version,
a) You may convert the PDF to a Word Doc or RTF using one of the available utilities and import the RTF or Doc. Only from 11.5, you have an option to directly import Word document. Prior versions support only RTF import.
b) There is an utility called "Quark" which aids in converting PDF to Sections or FAPs. However, it did not give us a 100% clean conversion; we did lot of clean up with respect to alignment, font etc after the import in order to make it appear as per our expectation.
Thank you.

Importing mifs into RoboHelp imports Nothing

Using FrameMaker 7 and RoboHelp 8 - I import regularly (create new project, import frame docs as mifs) and an empty RoboHelp project with NO framemaker docs is created. Someone else has GOT to have had this issue, as it occurs occasionally on my machine (I finally have to import the Frame docs into an old version of RoboHelp (x5), create a project, and then import the x5 RoboHelp project into RoboHelp 8. I've used RoboHelp and FrameMaker for 8 years, so I know I'm performing the import correctly.
Anyone else out there find this problem? If so, how did you fix it? I have the latest updates installed, etc.
Thank you.
Jennifer

Yes. I did this because when I attempt to import the fm files, it never works, even importing Frame 9 docs into RoboHelp 8. I'm guaranteed to get the result I mentioned, an empty project. At least when I "mif" it, using Frame 9 and Robo 8, it "sometimes" works. I finally gave up trying to import a FrameMaker book or fm files...
Thanks,
Jennifer

Importing .doc into RoboHelp 2002

I am still running RoboHelp 2002 (build .949) and running MS
Word 2002/SP-2. I am trying to import a Word doc into RoboHelp and
it is failing with no message.
question - Should I be able to import a Word 2002 document
into RoboHelp 2002?
Thanks for any help you can give.

Please ignore this posting - My Word document had a problem.

Import word into Robohelp

Hi,
I am using Robohelp for the first time. I want to generate help pages for an application. I have all the contents prepared in Word document. I tried to import the word document into robohelp, however the whole content gets inported into single page. Is there any way this gets separated out in separate pages, or is it that I would need to prepare separate documents so that they are imported accordingly. Has anybosy faced this issue. I am using the 30 day trial version of Robohelp 8. Has anybody an idea about this and the possible solution for this.
Thanks,
Pallavi

You need to click the Edit button when you import, as shown in the first image.
The document will then be scanned and the next screen will be displayed, as in the second image.
One by one, highlight the styles on which topics are to be created and tick the Pagination field.
When you import, you will then have separate topics.
See www.grainge.org for RoboHelp and Authoring tips

Importing pdf into RoboHelp HTML 8.

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