Importing ProRes file - only the audio shows up, not the video?

Strange. I have a several dozen shots, Quicktime ProRes 422 HQ. When I try to import them into Premiere CS6 all the arrives in the bin is the audio of the clips. The video has been stripped. But if I play the clips outside Premiere - just double click them open and play them with Windows Media Player, they play fine.
I'm not having trouble with any other formats.
Just the ProRes. And I must have the necessary Quicktime ProRes plug-in installed, as the individual clips open and play fine.
Anyone have any ideas what might be happening?
Ben

I'm actually surprised that you can playback ProRes files in Windows Media Player, which normally exploits neither QuickTime components, nor reverse-engineered decoders from ffmpeg library... So as to be able to successfully import ProRes media into Adobe products you have to get QuickTime 7 installed (the latest version is 7.7.4). If your files are not corrupted and you didn't somehow install something like K-Lite codec pack on your machine, you should be good to go.

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When I import my files only the audio plays back not the video. If I export the sequence its there?

When I import my files only the audio plays back not the video. If I export the sequence its there?
I am new to Premiere having just downloaded the 30 day trial yesterday, I jumped straight in and imported all of my files from my video camera however in Premiere only the audio plays back with the displays just showing a black space.
Out of curiosity I dragged three or four shots into the sequence editor and then exported them and played this through VLC and the video was there?
As I said I am completely new to Premiere having only spent around 3 or 4 hours with it in the past, I read a few forum threads around similar issues but couldn't find any solutions and as I am trying to edit together a short film for a college project due in soon I need to try and find a way to fix this A.S.A.P
Any help would be appreciated and if theres any more info I can provide please let me know.
Thanks
Drew

Being new, I'm sure you don't know about the NEW ITEM process, so click/read about that at this link
CS5-thru-CC PPro/Encore tutorial list http://forums.adobe.com/thread/1448923
Also, More information needed for someone to help... please click below and provide the requested information
-PPro Information FAQ http://forums.adobe.com/message/4200840
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Exactly what are you editing?
Codec & Format information, with 2 links inside for you to read http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

Import "RAW files only" also imports JPEGS (+ steps to reproduce)

I filed this bug report to Apple:
Summary:
When importing "RAW files only" the accompanying JPEGs are also imported when the files are stacked (cmd-K) in the import screen.
Steps to reproduce:
1. Create a new library
2. Insert a card from a camera (checked with Canon G9, Lumix DMC-LX3) which holds RAW files and their accompanying JPEG files (same filename, different extension)
3. Cmd-I to import, if the import screen does not open by itself.
4. Make sure "RAW files only" is selected
5. Select "Uncheck All"
6. Select a few RAW files (for example 4) (click first, shift-click last, click checkbox, all 4 are selected at once)
7. Cmd-K to put them in a stack.
Above the "Import Checked" button the number of files to be imported is shown, 4 in this case.
8. Click "Import Checked"
Wherever the images are imported, not only the 4 RAW files will be imported, but also the accompanying JPEG files. This is also the case when only JPEGs are requested, in that case the RAW files will be imported as well.
Is is essential that the images to be imported are stacked in the import screen. If this is omitted, only the requested files (either RAW of JPEG) are imported (4 in this example).
Koen

Hi again
Sorry the delay in getting back to my post but I've been a tad busy.
Well, after a bit of testing I can confirm that the problem does seem to be an issue with Vista (32bit and 34 bit) as Jeff states.
I tried importing the raw files into Vista 32-bit, Vista 64-bit and XP 32-bit and whilst all operating systems allowed the import of JPEG files, I was only able to import the raw files into XP.
I havent got a card reader so am unable to test this at the moment.
Stephen

MXF file plays with audio on Source Monitor but timeline imports only the video

Hello,
This started happening like a few hours ago. But it was working perfectly before! This is driving me insane!
This is the situation (Premiere CC, updated to latest version):
- I have a bunch of MXF files and if I play them on the Source Monitor, audio and video play perfectly.
- The moment I drag the MXF file onto the timeline, only the video is imported, not the audio.
- I tried to drag only the audio, using the different ways that Premiere provides but it won't come at all.
I managed to import audio and video doing the following: close all sequences, and drag the MXF file in the timeline with no sequence opened thus it will create a sequence with the imported audio and video from the MXF file.
BUT if I try to drop the SAME MXF file in this brand new sequence, only the video will come again.
Does anyone have an idea of what is going on? And why it suddenly stopped working?
Thank you!
Source monitor playing with audio:
Timeline:

Your second screenshot is missing a potential key. Is source patching enabled for any audio tracks?
Learn more here: Adobe Premiere Pro Help | Source patching and track targeting

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Hi all,
I am pretty new to Final Cut Pro and have just approached my first project.
I have a Samsung VP-MX20
http://www.samsung.com/uk/consumer/detail/spec.do?group=cameracamcorder&type=cam corder&subtype=flashcamcorder&model_cd=VP-MX20/XEU&fullspec=F
*Codecs H.264, AAC.*
I needed some space on the camera so halfway through a holiday i transfered all the video files from the camera to my Laptop.
I have imported these files from the hardrive
Vid rate - 25 fps
compressor - H.264
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i click yes and when the clip is layed out on the timeline there is a red line above the timeline, when i play the clip i only get bleeps as audio and not the original sound.
If i drag the playhead i can hear the audio but if i try to play all i hear us bleeps plus if i import an mp3 the red line appears above the timeline and the same applies
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Hi Zak,
many thanks for your reply, i have contacted Apple and taking your advice and using compressor i have converted the codec H.264 to Apple Pro Res 422 for interlaced material.
I have imported this file and when i drag once again from the viewer to canvas i get the standard box asking to change the sequence to match the clip.
I am still getting the red line above the timeline and bleeping as audio.
any idea?

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What device?
What format?
How are you importing it?
Can you find the external audio with Finder?
Where is your destination file when you import it?
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haben
From looking at the specifications of your camera (SJCam 4000), we know already what video compression your camera is using. It is H.264.
A H.264.mov file should be supported by Premiere Elements 11. On what computer operating system is your Premiere Elements 11 running?
Do you have the latest version of QuickTime installed on your computer? And, are you running QuickTime and Premiere Elements 11 from a
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presets there for the QuickTime choice there.
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Thanks Kevin,
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Hi,
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Repackaging as MP4 using ffmpeg -i in.MTS -vcodec copy -acodec copy out.mp4 doesn't get rid of the stuttering.
Toast Video Player also has occassional stutters.
Converting using Handbrake does not eliminate the occasional stutter.
QT playing the prores transcoded source footage claims 255 Mbps data rate 59.94 fps, and it also stutters sometimes, sometimes not.
The Share... YouTube video: http://www.youtube.com/watch?v=mByr3Y3wfz4 which appears to only be 30 fps (the mp4 download is 30p).
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"(i)Life" in 60p seems a bit complicated.

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I modified the title to reflect the issue your having sine it sounds like a phone # is no longer your priority now. I'm glad installing QuickTime fixed it for you. It is listed as a system requirements and we do recommend having it to avoid situations like yours. Many have worked for some time without it with little or nor problems.
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Panasonic .MOV files only play audio no video in Premiere Elements 11??? Not Working Help

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It all depends on the codec the file uses, Karli.
What model of camcorder is this video coming from?
Are you working on a Mac or a PC? Have you got the latest version of Quicktime, per the program requirements? When you started your project, did you select the settings for a DSLR at 720p? This is a vital step since it will activate the components your computer will need to work with many of these types of files.
BY THE WAY, KARLI--
PLEASE do not post the same question more than once on this forum! You've already got a thread going with this same question and several responses posted. It's very confusing when you post the same question a second time and start a whole new discussion.

Importing ProRes file - only the audio shows up, not the video?

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