Importing speed dropped to almost zero

Hi. I've been updating my iTunes library with an average import speed of between 10-15, but now it's dropped to 0.8 making importing Cds impossible. I've tried several Cds and this problem is constant. I've also tried the diagnostic check and it's not flagging up any issues with the Cd drive.
Does anyone have any ideas what could be wrong? iTunes recognises the Cds ok, it's just not importing them quickly.
Thanks.

Hi Welcome to the forums
If you post the full stats from your router
For homehub – type 192.168.1.254 into your browser
Navigate to ADSL Settings or use the A-Z at the top right of the home page and scroll down to ADSL Settings and click on it
Click on More Details and then post the full results.
also post the full results from http://speedtester.bt.com/
or http://bt.custhelp.com/app/answers/detail/a_id/9354/c/346,4740,5520 and post the results .
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
also you could try the hints given by poster RogerB in this link they may help http://community.bt.com/t5/BB-in-Home/Poor-Broadband-speed/m-p/14217#M8397
Then someone here may be able to help and offer more advice.
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

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Import speed dropped permanently

Hi - I've been merrily importing tunes onto my new ipod photo 60gb at a rate of approx 6.0x.
Now all of a sudden for some reason the rate has dropped to 2.8-3.0x and I've done nothing different.
This is what the CD diagnostics had to say -
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
eveshamvale AWRDACPI
iTunes 6.0.0.18
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce2 MX/MX 400 (Microsoft Corporation)\GeForce2 MX/MX 400
IDE\DiskMaxtor53073H4_________________________JAC61HU0, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskGenericUSB_Storage-SMC0216, Bus Type USB
IDE\CdRomSAMSUNGCOMBO_SM-304B___________________BS04___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
can anyone translate this for me or offer any other help please?

Hi,
Many thanks - I had no awareness of "banded" profiles before! Sadly I just did a last-ditch router reset this morning to see if it would assist (before posting here). Previously it had been up for 5+ days with no resets, and a very stable (but slow!) 2 meg download speed. My current connection time is 0 day(s) 01:11:18 so obviously far less than 3 to 5 days. Willing to wait another 3 to 5 days to see if it improves, but I did that last week to no avail (kicking myself for not screen grabbing my uptime prior to resetting this morning now!).
Is there anything else I should do other than wait another 3 to 5 days and post again confirming a continuation of the problem?
Cheers,
Tich

Slow memory card raw import speed (~20MB/s with USB3.0)?

Hi all,
For a long time now, I have been experiencing painfully slow (copy) import speed from memory cards to Lightroom.
For example, importing a fast CF card full of Canon 1D mark4 raw (cr2) photos yields a raw transfer speed of about 18 MB/s . This is ridiculously slow, considering that I'm using 90MB/s rated cards with USB3.0 reader in USB3.0 bus. With that speed, copying one full 16GB card takes over 15 minutes. That really doesn't feel like modern computing to me.
With Blackmagic Disk Speed Test the same device gives read rate of 60MB/s. Dragging and dropping the folder of all raw files in Finder takes about 4 minutes, which corresponds to the Disk Speed Test rating. CPU usage is around 8-10% during import, and standard preview rendering does not start until completing the import. I've also tried the same thing with Thunderbolt-FW800 adapter connected to Delock CF card reader and have pretty much the same results.
Does anyone have similar issues or am I the only one suffering from low transfer speed?
I'm guessing that Lightroom has some ancient algorithms for handling the file copying instead of accessing the memory card with the system file transfer.
Example:
Memory card: Sandisk Extreme Pro 16GB, nominal speed 90MB/s
Reader: Lexar Professional USB 3.0 CF+SD reader
Computer: Macbook Pro Retina 13 2012, 256 ssd
Lightroom 4.3

Thanks for the comment Matulaitis.
I find it rather silly that getting new photos into Lightroom in the first place is painfully slow.
But that's not a problem major enough to be fixed asap by Adobe, I would guess.
Matulaitis wrote:
I finally gave up importing directly into Lightroom due to slow speed and stalling/failing import issues.
Now I copy the files from the card to the folder using another software utility, then synch the new stuff into the catalog. This works without problems, all same hardware.
LR 5, Windows 7 64bit, USB 3, tried many card readers, different USB ports, separate USB 3 card, none helped Lightroom. This is not a new problem, has been present through various versions of LR, though 5 is the worst in this regard for me.
LR would usually work ok for a few files, but almost never has been reliable for a lot of files (say 1000-1500 new files).

Huge speed drop and connection problem when answer...

About 2 days ago my internet speed dropped hugely and it's almost now unuseable. I've run a speed test and the results are below. Any idea on what to do to get this resolved?
Also, every time I answer a call or disconnect a call the broadband connection is los which is very annoying! Again, any ideas about thats causing that?
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
102 Kbps
0 Kbps
250 Kbps
Max Achievable Speed
Download speedachieved during the test was - 102 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :2432 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps

AndyMc what you have supplied is the wireless connection rate between the router and your wireless adapter this is not related to anything from Bt. This is the connection rate which I am sure would be related to a channel issue more than the connection dropping. Here is a link to the help site that will assist especially the link with regards changing the wireless channels. http://bt.custhelp.com/app/answers/detail/a_id/11381/c/346,1887,1889
Make the change and then disconnect and reconnect the wireless and notice if the connection rate changes. I am sure you will get some interesting results. A good little tool you can use is an utility called inSSIDer just do a google search and install that, it will show you where there may be a conflicting channel issue, the non shared channels are 1.6.and 11. If you need to diagnose the dropping connection problem then that is a different issue to the connection one.

An upgrade to 10.4 cut iTunes cd import speed nearly in half? Help!

Just upgraded my Mini to 10.4 and saw an immediate negative impact on import speed in iTunes. What was average 8.0-10.0X import speed has dropped to 5.0-8.0X average. If I'm REALLY lucky it jumps to 9.5X. I'm not the smartest tech-type person out there, but I can recognize cause & effect. Any suggestions or ideas?

iTunes import speed is reliant on both RAM and processor speed. Tiger has a host of applications that run in the background called Widgets. Starting with 10.4.2 you could manage your own widgets with Apple's Manage Widgets button on Dashboard. Try disabling all widgets and see if it makes a difference.
http://www.downtownsoftwarehouse.com/WidgetManager/
is available for 10.4 and 10.4.1 to do the same thing.
Also if Spotlight hasn't finished indexing, that could slow down other system processes. Check the Spotlight menu (the blue circle with the white magnifying glass in the upper right corner) to see if there is just a search field, or a search field with the words saying that it is indexing. If the latter, wait until it is finished.

Inf 2 speed dropped 17Mbps ?acceptable attenuation...

Hi,
I've had good advice on this forum in the past year so felt I should ask.
I had a problem last October but, after that was fixed, my speeds were acceptable; 67/15. However, I'm now at about 50/10 and recently noticing slow streaming/pauses during iPlayer/netflix etc, especially in the evenings.
Is it really acceptable for my download speed to drop from 67 to 50 Mbps in 7 months?
Why does this happen? Is it due to an increase in customers using my exchange/cabinet and cross talk or could it be another issue, like an unsatisfactory line?
Can anyone tell from my current HH stats (note: the low 'uptime' as I moved router across room to BT master socket to do all following tests):
1. Product name:
BT Home Hub
2. Serial number:
3. Firmware version:
Software version 4.7.5.1.83.8.204 (Type A) Last updated 11/01/15
4. Board version:
BT Hub 5A
5. DSL uptime:
0 days, 01:15:02
6. Data rate:
12629 / 53936
7. Maximum data rate:
15179 / 64351
8. Noise margin:
6.0 / 8.8
9. Line attenuation:
23.9 / 18.5
10. Signal attenuation:
23.8 / 18.5
11. Data sent/received:
146.8 MB / 674.2 MB
12. Broadband username:
[email protected]
I'm interested in my line and signal attenuation figures. In the past (and on many other posts here) the first part of these figures (is that the upstream?) was always 0.0 but mine is now 24. Is this correct? Seems odd that it was zero and now not.
For completeness:
from dslchecker:
from BT diagnostics:
I've tried wholesale speedtest a few times but it refuses to give me the further details, just this:
I do know that my speeds fall within the (recently) predicted, impacted, ranges from dslchecker but they are signficantly lower:
1. than I was originally predicted a year ago (63/20)
2. than I was predicted and getting about 6 months ago (67/15)
3. that my HH says I should still be able to achieve (64/15)
Any help would be appreciated. I'm wondering whether to change ISP or if it is worth paying for infinity 2, especially if my speed will continue to drop.
If BT had said that you will be paying for 78Mbps but you will only get 63 (when we first install) and then within 6-12 months drop to less than 50 (and the year after ...?) Then maybe I would have been better informed and maybe looked elsewhere.
Thanks,
Paul

Another call today from, I assume, the 'second level team.'
Went through the usual; asking me if I'm using wireless or wired etc then made me run the speed test again.
Couldn't explain why the 'further diagnostics' bit wouldn't work for me, and hasn't worked at all in the past few days (a google search shows that this happens frequently).
Basically, she said my speed is within the predicted range so no engineer visit would be authorised.
Wasn't interested in me asking about noise margins. Her system showed no fault with line. She suggested it could be wireless devices in house causing problems??
I asked so if there is no fault then why has my speed dropped by so much? Her answer was that the speed is divided up among the people within the same cabinet.
Oh well.

Importing speed...only about 1.5? this is taking forever!

hey guys, I was just curious if there was any rhyme or reason to this. All my cds are literally taking an hour to import at this time. It's almost every cd too. Any way to remedy the situation? Thanks.

Sounds like you may have a faulty drive.
My iBook was taking a long time to import, sometimes freezing mid-way. Took it to the Apple Store. They determined the drive needed to be replaced. They mentioned when import speeds are very slow regardless of the CD used, usually this indicates a faulty drive.
Is your machine under warranty? Cost to replace a combo drive is about $250.

What determines import speed?

I'm digitizing my CD collection, computer was importing around 8x-10x speed, then dropped to .6x speed when I put in a new disc! This happend 2 or 3 times already...is there a setting I forgot to check? Or does import speed change depending on the cd?
Thanks for the help!

Do you have error correction on in the settings? Not usually needed, as most disks import OK. That will slow it down. Your DVD drive could be getting old or they could have been harder to copy disks.

Import speed

Since I upgraded to ver. 8.1.1 my import speeds have dropped considerably... I used to reach 10x to 11x speeds... Now I'm getting no higher then 3.2x... Does anyone know if there is a fix coming?

to update my earlier post I have contacted apple support over this matter and apparently I am the first person to have reported this issue the techie asked a few questions got me to check "import settings" to make sure there were no issues there I am using AAC encoder and the error checking box in UN checked. He asked me to do a complete uninstall and re-install following support topic ht1925. I have done this this and the problem still remains import speed of no higher then x3.5 and ending up less then x1. I ran task manager while doing the last uimport and itunes was at 97-97% of cpu. i hope this extra info may help please.

Infinity speed dropped

does anybody know why my actual speed is far less than when i first had infinity installed.i have rang several times and spoken to an advisor but am non the wiser.for the first few months i was on 18mb download as i was estimated (slow area),then for months since i am now on 10mb.after phone calls and resets it goes back up again for a few hours then just drops right down again.advisers never give me an explanaition.im pretty sick of paying all this money for unlimited infinity when my speeds dropped so much,was quite happy with 18 download

As usual, visiting this site is a waste of time. 'Connect via ethernet cable' to do a test. Oh, yes, I'll just send my new tablet back and ask for something put on the market in the 20th century so that I can check my rubbish BT Infinity connection.
My BT Infinity connection is rubbish. It was always awful, but now it's rubbish. If I do a series of speed tests using Speedtest.net seconds, minutes, hours or days apart, the results are all over the place. One moment I can get 6mbps (which is good for me), then it is 0.6, then 20, then 8, and maybe once a day I can stubble upon a 36 or 48. (Once, it was over 50.)
It is not possible to watch TV on my computer, as it stops to wait or stream for 5 seconds out of every 15 seconds of broadcast. That's unusable.
The switch from awful to rubbish coincided with my phone connection going off for a day (broadband was still on). The phone came back, then went off again, then came back. The line is so noisy at times that I have to terminate calls, and I am told that sometimes dialing my number results in nothing happening at all.
I have already wasted a couple of hours mucking about on BT sites, clicking that and clicking that, and anything that purports to do any sort of test comes back saying all is well. Well, well it isn't.
And now that I have no site hosting option at BT I have no reason to stay with BT.
I'll keep a record of my speeds, refuse to pay for a service I am not getting, demand a refund (talk to the legal department: they just love to talk about contracts and consumer law and all that sexy stuff), then go to another provider.
UNLESS, a BT modertator reads this, decides that BT should really provide a decent service to the people who pay for it, and put my so-called Infinity service to a speed that is over 50mbps 9 out of every 10 times I check it, never dropping below, let's say, 20. That would be satisfactory.
By the way, when I was on my previous tarrif, BT told me that I would make a saving switching to Infinity. My bills are almost double what they were.

Upgrade to 10.4 caused noticeable slowdown of iTunes import speed?

Just upgraded my Mini to 10.4 and saw an immediate negative impact on import speed in iTunes. What was average 8.0-10.0X import speed has dropped to 5.0-8.0X average. If I'm REALLLLY lucky it jumps to 9.5X. I'm not the smartest tech-type person out there, but I can recognize cause & affect. Any suggestions or ideas?
Mini Mac OS X (10.4)

Similar behavior on Quicksilver G4, takes several minutes on the last tack of a CD, and DVD drive can be heard (excessively) spinning up and down through the complete process.

Upgrade to 10.4 caused a big slowdown in cd import speed????

Just upgraded my Mini to 10.4 and saw an immediate negative impact on import speed in iTunes. What was average 8.0-10.0X import speed has dropped to 5.0-8.0X average. If I'm REALLY lucky it jumps to 9.5X. I'm not the smartest tech-type person out there, but I can recognize cause & affect. Any suggestions or ideas?

Got advice - disable widgets

Upgrade to 10.4 caused noticeable slowdown of iTunes cd import speed?

Just upgraded my Mini to 10.4 and saw an immediate negative impact on import speed in iTunes. What was average 8.0-10.0X import speed has dropped to 5.0-8.0X average. If I'm REALLLLY lucky it jumps to 9.5X. I'm not the smartest tech-type person out there, but I can recognize cause & effect. Any suggestions or ideas?

Got advice -disable widgets

Speed drops- can anyone help me please?

I had a consistent speed of 1 MB when I got Broadband, not marvelous but bearable. In the past year I have had my speed drop, go through the process of the idiots with the scripts even though I have told them the same at least 10 times previously, the speed drops to 0.47 MB, they do all the stuff checks then say there is a line problem and my profile needs redoing. The speed has risen then to 0.7 MB and never again reached 1 MB, but after a few weeks drops to 0.47 again. I am 99% sure that BT are " robbing Peter to pay Paul" in the area, adding more people to a network using old wires and BT with all their billions of profit won’t spend a bit on adding a bit more sophistication. In answer to my question why am I not getting 1MB, I have had replies like “ it happens”, they have tried to sell me the thing where you pay a monthly fee to look at my computer, ( My computer is well protected and cleaned out daily) and they just treat people like we are at fault.
So is there anyone who can help me to bypass the stupid scripted people who treat everyone like idiots and get someone to fix the speed, the stress of going through that performance is just too much for me.
The irony is if I wanted to sign up for BT, the estimated speed available is advertised as 1 MB, are they breaking the trade description?

Thank youu for taking the time to reply, I reset router a few hours ago in case it made a difference, not that it ever does.
As requested here is the info:
ADSL line status
Connection Information
Line state
Connected
Connection time
0 days, 04:26:11
Downstream
896 Kbps
Upstream
448 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.1 Annex A
Latency type
Fast
Noise margin (Down/Up)
7.1 dB / 14.0 dB
Line attenuation (Down/Up)
69.2 dB / 31.5 dB
Output power (Down/Up)
1.3 dBm / 1.1 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
0 / 8
CRC Errors (Down/Up)
2774 / 131
HEC Errors (Down/Up)
2315 / 16
Error Seconds (Local/Remote)
994 / 130
BT speed test has never worked for me, result from elsewhere:

Broadband Speed dropped and wont come back

Hi, I need help and advice please.
Background info first though, so please bare with me.
During last July 2011 I was fed up of very low speeds and managed to get a BT engineer out to check the wiring etc... He did a great job by finding a badly insulated cable between myself and the Cabinet in our village. He also changed our master socket to a newer version.
Over the next few days my broadband speed went from 0.74mb download to 1.95mb download. Fantastic!
This speed has pretty much been a consistent rarely dropping below 1.7mb and at times has even gone up to my highest recorded of 2.46mb. I thought this was brilliant, I could watch iPlayer no problems and xbox live was even bearable (most of the time).
The big problem where I live is sometimes we have power cuts. Sometimes lasting hours but mainly just for seconds. Even so it switches the BB router off. (I know, but not my fault)
When we had the freak snow fall the other month problems started to raise their head. The computers in the household found issues connecting to the router and to resolve this BT BB Helpdesk kept advising me to reset router to enable connection. After connecting new ADSL filters the speed returned but connection issues continued.
BT supplied me with a brand new home hub 3 which I connected thinking it would give me my 2.4mb speeds again. Oh No. To be fare I think I was getting 1.95mb but I wanted more, as most people would. Why cant I get 2.4mb most of the time I have had for a few months.
Anyway I contacted BT who were kind enough to send a BT engineer out. He Said to me the Broadband speed is put out at the exchange (4.5km) at 8mb and comes into our village at between 3mb and 4mb. He detected no fault on the lines and spent the next 3 hours renewing 'D' and 'E' I think side of cabling (found this out later). He mentioned the noise was high but did something to lower it. On leaving he said I had 2.5mb and was confidant it would rise to 3mb.
Great not drastic but should give me 250kbs to 50kbs extra.
The day he was at my house we had 2 short power cuts followed by another couple some days later. This has not helped I'm sure.
NOW TO THE ISSUE.
My download speed since that day has not gone above 1.46mb download and every time I speak to the call centre they tell me my line is only capable of 2mb therefore 1.46mb is within acceptable range.
I am so tired of explaining that I was capable of receiving 2.4mb some 2 months ago yet now since the new hub 3 and line fiddling I am only capable of a 2mb downstream - 1.46mb DLS.
I know I have to wait 3 - 10 days but with power cuts its a nightmare, and they are so adamant about my 2mb downstream limit What the hell has happened.
Here is a link to my recorded (Speedtest.net) data over the past 11 months showing actual proof of receiving 2.46mb:
http://www.speedtest.net/results.php?sh=19a6b38248773feaa954bcf8e17ae768&ria=0
And here is my BT speedtester data:
1. Best Effort Test: -provides background information.
Download Speed
1.38 Mbps
0 Mbps
2 Mbps
Max Achievable Speed
Download speedachieved during the test was - 1.38 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
Additional Information:
Your DSL Connection Rate :2.21 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 1.5 Mbps
My home Hub data:
Line state:
Connected
Connection time:
0 day, 17:16:04
Downstream:
2,208 Kbps
Upstream:
448 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
9.3 dB / 15.0 dB
Line attenuation (Down/Up):
56.5 dB / 31.5 dB
Output power (Down/Up):
18.1 dBm / 11.9 dBm
FEC Events (Down/Up):
12650 / 48
CRC Events (Down/Up):
50 / 17
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
289 / 10
Error Seconds (Local/Remote):
0 / 0
Please Help me I know I've had better than this but all the numbers point to the fact I can no longer have them. Why?
Many thanks
Jon
Solved!
Go to Solution.

Hi JONNYYOUNG,
I'm not educated enough to help but it mat reassure you, as it did me, to know your circumstances are not unique.
Your story sounds very simialr to my experiende last November, speeds and line length being very similar. An engineer said there was noise on my line so he switched me to another pair. Did the engineer do that for you too ? Net result my speed dropped from ~2.3 to ~1.4Mbps.
Fortunately a 21CN upgrade at my excahnge has brought my speed back up to ~2.4Mbps.
I'm sure imjolly, john46 and maybe a mod if you need it will sort you out as well as they did me.
Good luck,
dfenceman
Best regards,
dfenceman

Importing speed dropped to almost zero

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