Importing Translated Text Not Working - Help!

Hello,
I'm creating a training module right now via Captivate. Part of the process is translating the module to Spanish, Chinese and Japanese. I've done this for several different modules in the same course and it all worked very smoothly. My process is: exporting the English Captions into a Word document, having a translator translate the document, and then importing them back in.
Again, I haven't encountered a problem in this process until now. For some reason, the Spanish captions will not import back in. Captivate says they are imported, but nothing changes. I try exporting again, changing things, importing - it's simply not reading any of the imports. I've already imported the Chinese captions in a different copy with no problems so I'm confused what the issue is here. Does anyone have any insight?
Taylor

RodWard,
Thanks for your input on this - strangely enough, after about my 6th time trying the exact same process ... it worked! Not sure what the glitch was here but I am happy it worked itself out and appreciate your help too!
Taylor

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