Importing video only working on one machine

I have iTunes running on my desktop PC and over recent weeks have ripped most of my DVDs into MP4 files. Then using home sharing I can play these films on my new Apple TV.
This all works fine
But I have no desire to leave my desktop PC running 24x7 just to serve movies to ATV as this would use a lot of energy so I tried to set up a virtual PC on my home server which could run 24x7 and run iTunes on that. No matter what I tried, I could not get iTunes on that VM to import movies (the same files that ran fine on my desktop PC) so I put it down to a lack of resources on the VM.
So I have now built a new desktop PC specifically to be used for iTunes. Running WIndows 7 and iTunes and nothing else, this machine also refuses to let me import the MP4 files into iTunes.
I have Quicktime installed and the settings in iTunes as identical to the other desktop but it refuses to let me import movies. The exact same movies that are working just fine on my other desktop PC.
So what gives?
lLearly the MP4 files are compatible with iTunes as they are working just fine on my old PC but not on the new one.
Am i going mad? Has anybody else come across this before?

I'm going to add to this.
I have just discovered that if I access the iTunes library on the old desktop from the new one via Home Sharing, I can use the import button to copy the movies from one machine to the other. They play fine and stream to ATV fine from here.
The only thing that is odd is that when the file arrives in the new iTunes library, if there was no embeded album art, there is no auto generated thumbnail!
So clearly the MP4 files CAN play on the new machine so this is very much an oddity
I'm now sure I'm going mad here. Anybody?

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Importing video only working on one machine

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