Importing word docs to RH11

I have a collection of over 15 word documents that I need to import from word (2013) to RH11. I prepared an .isf file a few weeks ago and then upgraded with the recent patch. After importing my word file, the Table of Contents appears as desired, but instead of importing the topics for Headings 1, 2, and 3 into topics, I am getting a long list of bookmarks. I have checked the Pagination checkbox for the headings I wish to appear in separate topics, but this does not seem to be working. Has anyone else encountered this issue? Does anyone have any suggestions on how to overcome this problem?
Thanks in advance

There's one more problem with ISFs. If you export changes, next time you import it looks like the ISF you last used will be used again. However, unless you browse to it afresh, the settings you exported will not be applied. Try browsing to it again. OK now?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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    1] When importing Word docs, does RH create a separate css for each doc, or is there an option to not have this occur when performing the import process?
    That's the way it is, no option.
    2.  If I am understanding css', you should only have one per project, if you want all of html pages to appear identical, correct?
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    The way I would tackle it is to create a new CSS and copy in the styles from the biggest of your existing CSS files. Then I would look at the others and copy in any styles that are not already in. That gives you all the style names, albeit with the wrong appearance. Then you start working through the styles to get them right. It is not as bad as it sounds. I recommend using Top Style from http://www.bradsoft.com. There's a free version that only opens one CSS at a time but you can see what you are doing with it. The others can be open in Notepad.
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    See www.grainge.org for RoboHelp and Authoring tips

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    Message was edited by: ej 5000
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    However, it would be nice to know why I can't perform the task as I have shared
    PS...
    With regards to the error statement: "Please install Microsoft Word 2000 or newer"? I have Microsoft Office 2013 installed (and not the student or home version). "I'm not the sharpest tool in the shed", so to speak but I would think that Word 2013 would pacify the requirement of MS Word 2000 or newer...?
    Thanks.
    Message was edited by: Words2Technology

    The message is wrong in terms of the version specified. It is correct though that you do not have a supported version as Word 2013 is not supported.
    Subject to licencing, you can have both 2010 and 2013 installed, then run 2010 before doing anything where Rh needs to talk to Word.
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

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