Importing word file - problem in style capturing

Hi All,
I have a problem in importing the wordfile into Indesign CS3.
We have created all the Para & character styles in Indesign CS3.
The same style was created in Word also, we have a set of guys to do the pre-editing the input wordfile which we got from client.
We have applied all the character and para styles in Wordfile, which uses the same names in Indesign CS3.
When we import the wordfile into the Indesign CS3 all the para & character shows "+" marks and the style was not applied.
What will be the problem, why it is behaving like this, we have checked the "import options" while importing the word, but it fails.
Is anyone have these type of problem.
We need to know that how to solve this, since the reference part has lots of character style applied, we cannot clear the "+" manually in Indesign CS3 to solve.
Kavya

> So we like to open a topic reg. this to get solved.
This is a user-to-user forum. We're all just users like you.
From what I could tell from your post, Indesign is working as intended.
There is no solution because there really is no problem.
> Giving char style for bold and italics and special character will
> won't solve this, after importing into the template we need to clear
> the overrides that become manual one and we don't know what else has
> changed in the content, this will leads to problems.
Yes. Clearing overrides does clear all non-styled formatting, which is
why I suggested using Find/Replace to find the good formatting before
you clear the bad formatting. Specifically, you mentioned wanting to
keep bold and italic. The other character-level formatting from Word
that you will probably want to keep is:
--Strikethrough
--Underline
--Superscript
--Subscript
--Small Caps
--All Caps
--Bold Ital
--Bold
--Ital
There may be other character-level unstyled formatting you want to keep.
This depends on what the author put into the file.
If you're getting the same kind of files all the time, you can develop a
routine for these Find/Replaces. You can save your Find/Replaces, use
GREP, even string all the Find/Replaces together in a script. What you
can't do is expect Indesign to know which unstyled formatting is "good"
and which formatting is "bad". Only you know what you want to keep and
what you want to throw away.
Kenneth Benson
Pegasus Type, Inc.
www.pegtype.com

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