Imports in robohelp

how the imports work in robohelp 6?? how can i use it?

File | Import is a good place to start. Also see RoboHelp's
own online help. If you have a more specific question, I am sure
someone will be happy to help.

Similar Messages

File path lost while importing to RoboHelp

Hi
I am using FM11 and RH10 as part of TCS4.
I have inserted an image in FrameMaker which has the file path Interactivities\First Interactivity\tab1.swf (shown in the screenshot).
When I import to RoboHelp the path is lost.
This is generally not an issue as the file gets imported and published as well.
But in my case, I have three different SWFs named, tab1.swf, tab2,swf, and tab3.swf in three folders First Interactivity, Second Interactivity, and Third Interactivity respectively. The content of all three SWF files are being called from an XML file, which has the same name of tabs.xml. Now, when we publish the RoboHelp file, since all the three SWFs get copied/published to the single folder, that throws all my calls to the XML out of gear.
So, is there a way I can retain the file path when the file is imported?
Thanks in advance for your help.
Sreekanth

Sorry, bad choice of words there from my side.
I have a Tab interactivity in SWF fomat. The framework of this is created in Flash in which we are calling the content from XML file. Here is the screenshot of the SWF when the XML file is missing:
Now, when I place the XML file in the required folder, it looks like this:
In your case, you place the Captivate file which is not dependent on other files. That is why you get it right. It is something like inserting an image.
Sreekanth

Instructions needed for importing a RoboHelp - Oracle Help file

Please provide instructions for importing a RoboHelp, Oracle Help file into an Oracle 8 software application.
Thank you,
Jennifer Byrne

The Oracle Help Guide documents how to program applications to support Oracle Help. Have you looked at it? The Guide is included with the downloads of Oracle Help for Java (OHJ) and Oracle Help for the Web (OHW) and you can also find it directly on OTN at http://otn.oracle.com/docs/tech/java/help/content.html.
But I'm not sure I understand your question completely. What do you mean by "import" the help into the application? I assume you are referring to programming the application to integrate the help into it; hence my suggestion to refer to the Oracle Help Guide, above. But perhaps I'm missing something. Also, what kind of application do you have? Is it a Java application?
Ben Gelernter
Oracle Help Technologies

Very slow Word file import on RoboHelp HTML 8

Hello,
I am currently using RoboHelp HTML 8.0.2 on Vista 64-bit and when I import Word files (both .doc and .docx) it takes a really long time to complete (10-15 minutes for a 200pg/50topic/10MB Word file). Is this normal? At the end of the process it says "Updating Word file..." on the progress bar, and hangs up here for ~10 minutes. What exactly happens during this stage?
The Word file has a bunch of pictures and equations in it, was made using Word 2007, and is a pretty normal file otherwise.
Let me know if you guys need more information.
Andy

That is a pretty big document but it does still seem quite a time. You don't say what happens if you import smaller docs into a test project. Is the doc local?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Has anyone had trouble compiling Robohelp 5 files imported into Robohelp 8?

We can create a new project and copy the files in but if we open an old RH5 version we cannot save changes or compile. Any suggestions?

I have moved this post as you had put it in the wrong category, see Which Category... for an explanation.
I notice you "imported". Do you really mean that you created a RH8 project and then imported each topic or did you just open the project in RH8 to upgrade it?
See www.grainge.org for RoboHelp and Authoring tips
Follow me @petergrainge

Word Doc Format/Font Changes when Imported into RoboHelp

We currently have RH7. When we went from X5 to RH7 and imported our Word docs (Word 2003), the fonts and styles changed sometimes right after importing and other times after running the Glossary Wizard. It seems like RH7 doesn't want to read Word 2003 styles. Our temporary fix is to import our Word template (that we use for procedures) into each project. Once we import a Word document, we have to change the style sheet to the point to the Word template in order to fix the font and styles. We have to import the template whenever we import procedures or run the Glossary Wizard. Has anyone had this problem? We were able to import no problem with X5, but with version 7 we have to add these extra steps. We did find that when we created a new project in RH7 (not upgraded from Version 5), that we didn't have to import the template and assign the docs to it as the style sheet. Our projects are many and large in volume, so recreating in RH7 is not an option for us. Any help would be appreciated. Thanks!

Isn't the problem here with importing rather than with the webhelp output? I wonder if this post would be better in the RoboHelp HTML forum.
Let me know if you would like it moved.
See www.grainge.org for RoboHelp and Authoring tips

Captivate Movies Imported into RoboHelp

I imported about 50 captivate flash movies into robohelp, and
I am Placing "show me" links in the help so people can watch. I am
now getting a reference memory error. Do I need to somehow zip this
to make these large files much smaller so i do not run accross this
problem? any suggestions on how I can add these 50 captivate flash
files into my RoboHelop project. TIA

I imported about 50 captivate flash movies into robohelp, and
I am Placing "show me" links in the help so people can watch. I am
now getting a reference memory error. Do I need to somehow zip this
to make these large files much smaller so i do not run accross this
problem? any suggestions on how I can add these 50 captivate flash
files into my RoboHelop project. TIA

Multiple issues with See Also controls when importing topics (RoboHelp 9)

I was wondering if anyone has found workarounds to a very flaky area of RoboHelp...
Suppose you create several topics A, B, C and D, each with a See Also control in it. Let's suppose all the topics are assigned to the same See Also keyword, say 'Alphabet'. At a later date you create a new project, and need to import your old topics. The following problems arise:
1) When the topics are imported, RoboHelp does not recreate the 'Alphabet' See Also keyword in the See Also pod. However, the See Also functionality works (sort of) when the project is built. It is not possible to manually add the 'Alphabet' keyword in the See Also pod, because RoboHelp tells you it already exists! The result is an invisible 'Alphabet' See Also keyword, to which you cannot add further topics. As a workaround, I found it is essential to manually add the 'Alphabet' See Also keyword BEFORE importing the topics, and RoboHelp will then correctly assign A, B, C and D to it. However, this can be very awkward if you have hundreds of topics to import and are not sure what See Also keywords the topics reference.
2) When the topics are imported and the project is built, the See Also control does not work as expected. In RoboHelp, right-clicking the See Also control and choosing See Also [] Properties... reveals that the options you previously set, such as 'Popup menu' or "If no topics are associated with any of the See Also keywords..." have been lost! So all those nasty Topics Found dialogs return when you build the help (instead of popups). If you have a See Also control placed in every topic for consistency, it will never grey out if the topic doesn't belong to any See Also keywords.
3) When the topics are imported and the project is built, the current topic's name appears in its own list of See Also topics, i.e. it self-references. So for example, if you are viewing topic A and click the See Also link, topics A, B, C and D are listed, instead of just B, C and D. However, when you create new See Also keywords in RoboHelp, assign topics, and build the help, they work correctly and do not show the calling topic's name.
I spent hours analysing the HTML code of files I am importing, and the code of brand new topics created in RoboHelp, and I can see no obvious differences apart from some -1/0/1 flags in the green Metadata section preceding the SeeAlso code. I even tried changing these flags in my import files to exactly match the flags of new topics that RoboHelp just built, but when importing they still don't work. Clearly RoboHelp stores crucial See Also information elsewhere in the project, but does not make this reliably transportable by adding it to the HTM files that it builds, despite the huge Metadata comment block.
Adobe needs to put a lot of work into making it possible to cleanly re-use files as content re-use is a very common, and often critical, requirement.

Hi there
After reading your post, I come away being unsure about your goal. Is the goal here to simply advise others as to what they may encounter using the See Also functionality? Or is your goal to advise Adobe about what you would like to see changed?
If your goal is to advise Adobe about what you would like to see changed, you need to visit the Wish Form at www.adobe.com/go/wish and file an official request. Otherwise, it just gives you a nice warm glow that you had your say here. But it won't have much of any effect on the product.
As far as any workarounds, I might suggest the following. You seem to be regularly creating a new projects and importing content. And if that's the case, I might suggest you create a template project that would already have these things in place so that as you add content, the expected keywords and links and whatnot are already in place. My thought is that this action would ease much of the frustration you are facing.
Cheers... Rick

Problem importing images into RoboHelp 10 from FM 11

I am using Adobe TCS4, on Win XP SP3, to import or link structured FrameMaker 11 books and documents into RoboHelp 10. Our default graphics types are generally eps and tiff images, in anchored frames and imported by reference into FrameMaker, and FrameMaker equations. When I import a FM document into RoboHelp, things appear reasonably correct, equations are converted to jpegs, but the other images typically do not appear. Instead, blank images are created in the appropriate size, and named <docname>00001.jpg, etc, where <docname> is the original FrameMaker document name.
During import, the Images portion of the FrameMaker conversion settings list "Use Distiller to Generate Image". If this box is checked, RoboHelp nearly always crashes when there are non-equation images in the file. If that setting is unchecked, the import generally completes, but the images, except for equations, are not imported. Remarkably, occasionally one or a few of the correct images doappear in the RoboHelp html; in these cases, it is usually one or more tiff images that have somehow been successfully converted to jpeg; but the majority of images are not converted.
I have tried a few other things, without success. For example, I have replaced all the images in the Framemaker document with jpeg images, then imported into RoboHelp, but the results are the same, with empty renamed images created, and original images not imported. I have also tried reducing the image sizes in the Framemaker to the exact size size required in the output; in other words, so images appear at 100% size in Framemaker. This approach also has not been successful. I have also tried importing to another format in RoboHelp, such as png, with no success.
I have had some occasional success, for example rare occasions when one or two images appear in the RoboHelp html, and a single case in which nearly all of the graphics imported correctly. That FM document is somewhat different from the others because nearly all of the referenced images in FrameMaker were PDF. The successfully imported PDFs were imported into RH as jpegs of the same name. The only files that failed to import were a few eps files which were imported as blank images named aqccording to the <docname>0001.jpg scheme.
Aside from converting all of my images to PDF, and modifying documents accordingly, I have run out of things to try. So, I was hoping to get some advise:
1) Is there another approach I can try?
2) Should I uninstall and reinstall TCS4?
3) Is there an import log that could tell me the mapping of FrameMaker image name to RoboHelp image name, for example: fm0201.tif > <docname>00001.jpg? At least then I could use that list to manually import the appropriate jpgs into Robohelp.
4) Is anyone else experiencing this issue?
5) What is it with the constant crashes when "Use Distiller to Generate Image" is checked. In these cases, Distiller keeps chugging away, producing images, until RoboHelp crashes.
Thanks very much, I appreciate any suggestions.
Chris McCauley

I remember reading that document on images, parts 1 and 2, I think, but did not find any solution to this issue there. I have seen your posts on the path length, and have tried to reduce them as much as possible by moving files close to the root directory. I continue to have issues with cross-references, but I have not spent much time yet in fully diagnosing that problem. I'm experienced with Framemaker for many years, and I'm beginning to feell familiar with many parts of RoboHelp, so I thoiught I'd try to knock these issues one at a time, in either order, actually. thanks for your suggestion.

Nested tables causes trouble in RoboHelp FM Import

May be someone here in this forum knows a solution or a workaround for my trouble with a FrameMaker Import in RoboHelp.
Background:
To generate context sensitive Windows HTML-Help a FrameMaker document is imported into RoboHelp.
There are lots of nested tables (a table cell contains an anchored frame with a text frame and inside of this text frame is a table).
Problem:
RoboHelplets all occurrences of these nested tables empty.
It seems that RoboHelp converts anchored frames into JPG and expects certain formats inside these frames only.
There are lots of empty (white) JPG files in the RoboHelp project.
Anchored frames with:
text frames with text inside
text appears
text frames with text and table inside
text appears, table appears NOT
Question:
Is there a workaround in FM to overcome this "absent feature" in RoboHelp.
We use TSC 2 on Windows XP SP3.
Thanks
Norbert

42,
It would be a little more productive if you mentioned the rev levels that you're using....
Depending on the content of the second level of cells (Just sub-divided cells? Discrete table titles? Contrasting formatting? Other stuff?), I'd think about faking it by creating a larger parent table and custom ruling/shading the pseudo-nested tables. And I'd definitely go that way if you have a lot of them and RH is a firm part of your workflow.
It may also be worth downloading the free eval of MIF2Go and seeing if that handles the nesting any better.
And finally, one long shot to try... what happens if you nest the tables in Word, then copy them into Frame as RTF (Special Copy)?
But don't hold your breath... the programs are, after all, created by engineers and they may not push the envelope in test cases as far as writers do. ;- ) For instance, I'd wonder if the RH coders are aware that you can nest tables in FM this way? It wouldn't come up too often.
You may also want to visit the Tech Comm Suite Users Group (http://groups.google.com/group/TCS-Users?hl=en) and post there. I don't think there would be a different answer, but...
Art

Importing FrameMaker Projects in RoboHelp

Hi,
I currently have FrameMaker 6.0 and a trial version of RoboHelp HTML 8. I want to import FrameMaker files (.fm and .book) but get the error message "This operation cannot be completed without FrameMaker. Please instrall FrameMaker and try again"...but I have FrameMaker...
Thanks.

I am having the same problem. I have a RoboHelp 8 project and want to import a file from Framemaker 6.0p405.
I even opened the Framemaker book and from there launched RoboHelp. I am still getting the message:
"This operation cannot be completed without FrameMaker. Please install FrameMaker and try again."
In the RoboHelp help, it says:
"FrameMaker book files created in a version earlier than FrameMaker 6 (BK) can only be imported into RoboHelp; they cannot be linked."
So, I'm assuming that I should be able to import a Framemaker 6 file into RoboHelp 8.
Best regards,
Debbie

Importing PDF to robohelp not working

Anyone know why a PDF file wouldn't import into robohelp 8? I've tried saving it into different formats, but still no luck.

Hi there
In my own experience sometimes PDFs won't import because of the manner in which they have been created. For example, maybe the PDF is protected in some way? I've also seen PDFs that were "too complex" for RoboHelp to import them and I had to fiddle with the different ways of importing the content in order to make them come in.
In the worst case scenario, you can always leave the content as a PDF and just add it to baggage and create a link to open it up.
Cheers... Rick
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How to import a .docx file into Robohelp, with out loosing the embeded images?

OK , so i have a word document which i wanted to import into robohelp 8.02. but when I import it, all the text comes in ok, with formatting, but all the images are left out. the only images that are imported are the bullet points images that I used in word. Please help.

See Snippet 125 on my site.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Adobe Technical Communications Suite - Importing Framemaker Files into Robohelp

We have just started using the Adobe Technical Communications
Suite to import our Framemaker files into Robohelp. (We have about
a year’s experience of taking Framemaker files into Web Works
Publisher, with good results so we were hoping for a similar
experience with Robohelp).
Please can you help us with the following two problems:
1. Importing FM files into Robohelp has posed some immediate
table formatting problems. We imported the FM files by reference
according to the instructions but cannot format the tables, ie.
Colors etc.
2. Can you also tell us if there is a way to set up our
graphics in Framemaker to import into Robohelp without first having
to run them through a batch file scenario to change the size for
online help. Also, can you explain why the imported graphics are
being put into separate folders in Robohelp – is there a
system option where we can stop this from occurring.
We are a little frustrated because we are long-time users of
Robohelp and Framemaker and are finding some of the new features of
TCS are not as helpful as we first thought. I am sending these
questions after spending several hours going through the Robohelp
Help and the Adobe website and not finding the answers.
Thanks for your help,
Asra S.

I have purchased the Technical Communications Suite and am
working with it now. I am finding several short comings in the
product – 60% great product and 40% not so great. I have been
using FrameMaker and RoboHelp for about 11 years and also I am a
Webworks (ePublisher) user. I was expecting (at a minimum) to have
the same functionality as ePublisher in TCS - ePublisher works
seamlessly with FrameMaker. Quadralay worked with me the first
month to answer my questions to ensure I was pleased with the
product - and welcomed/appreciated my feedback. In some cases they
provided me with scripts to accommodate my needs. I am finding on
message boards and forums that a lot of users as very disappointed
with your product so far. Are there any plans on
improving/enhancing the product to accommodate our basic requests?
The standard answer we get concerning graphics and tables is
to use conditional text. This is not single-sourcing and is a
horrible recommended work-around – a hack if you will. We use
conditional text to handle differences in program functionality. I
understand there is some set up required when you create a new
project in RoboHelp, but after that I would like to run the Batch
File process to simply generate my newly updated FM files to online
help. How efficient is that? VERY!
I have provided a list of the basic missing
functionality/oversights that would greatly improve the product and
satisfy a lot of your current users. Some of these issues may be
user misunderstanding and in that case I seek guidance on what
I’m doing wrong. Take the other issues into consideration
because these are not just my issues, but a TON of your users.
Hopefully you are user focused and are as concerned as we are.
Please welcome this feedback as a way to improve the product.
- No Breadcrumbs supported with MS HTML Help - supported in
your other outputs and is available in ePublisher, so it must be
possible.
- Table formats are not configurable – why? Sometimes
the converted table format from FM isn’t 100%.
- Imported file structure (folder for each chapter) totally
hoses my fix to poor graphic rendering. Currently I use a batch
file to run a Photoshop macro/action on my graphic source files to
reduce the file size by 50% and sharpen. I replace the graphics
with my graphics and they look marvelous in online help. I copy my
source graphics back into my “graphics folder” imported
into FM at 260 dpi for my printed docs. Can we have the option on
the structure for imported FM files to put them all into one
folder?
- Text entered into the Auto numbering field is not converted
when importing by reference. It is when just doing a straight
import. This is used for standardizing my inserted tables with
pre-populated column titles– Troubleshooting, If/Then, etc.
- Too many CSS issues. It would be nice to have one main
template that we can sync to when the master template is changed.
- Can’t specify a default template to apply to all FM
files when imported.
- My output .chm file is not picking up my Project Settings.
It will not display Favorites, My Window Size, it’s not
showing the TOC.
- Cross-references – sometimes they work and sometimes
they don’t.
- Markers – we use markers for glossary terms and the
character tagging carries forward throughout the rest of the
sentence.
I started testing the product four days ago and these are the
major issues that are keeping me from moving forward with my
overall plan to move to structured FM. I’m now between a rock
and a hard place because now my department does not have the
software to do their job. Do I go to management and tell them that
I made the wrong decision in my tool selection? I choose your TCS
over the updated Quadralay ePublisher that works with FM8…
Maybe they went up on their price because the knew their former
users would come back and be willing to pay the increased price for
their software that generates online help with just a click of a
button.
Thank you for taking the time to read this and for your help
in advance. Please direct these concerns to those in charge of
enhancing the product (Product Evangelist). A reply and technical
support is greatly appreciated.
Director of Technical Publications - Horizon Software
International, LLC
Nikki Bridwell

How can I get all of my graphics to import from FrameMaker?

I am evaluating Robohelp HTML version 9, which I'm considering using for single-sourcing FrameMaker 7.1 files.
I imported my FrameMaker files, and only 2 out of 75 graphics were imported.
The results window shows that all FM files were imported successfully.
However, in the Project Manager, only these two files appear.
The graphics are BMPs, the same as all the other graphics.
Everything about them seems to be the same as all the other graphics.
So I prepared a TEST FrameMaker file. I placed the two graphics that had imported successfully first, along with a selection of the other graphics. Guess what? All of the graphics imported successfully into RH.
Feeling optimistic, I imported my FrameMaker project into RH again, using the same TEST RH project. Guess what? Only the two original graphics appeared and no others.
Can anyone help me solve this mystery?
Thanks so much!

Sounds like an issue with an individual graphic, not with the process itself. If the 2 successful graphics are the first or last in your project, I'd start testing by importing the graphics in closest proximity...otherwise you may have to import in batches to find the offending file.
If you have a graphic in a format other than that of the "successful" graphics, you may want to test that format in particular.
One thing to consider: As I'm sure you know, any missing resources (fonts, graphics, xrefs) and any errors in updating your book will keep FrameMaker from operating smoothly. If you are sending FM info elsewhere (PDF, HTML, Help) then these subtle deficiencies can cause problems with info sent out of FM as well. "Fix" your FM files and you might solve seemingly unrelated issues elsewhere.
*Note: You mentioned you're testing single sourcing...FM7 files will require import to RoboHelp. With an eval copy of TCS3, you'd be able to create a link to FM10 files, allowing you update the RH9 via the FM10 files. It is a similar process, but by linking, you'll eliminate the importing and/or post processing of the HTML and significantly reduce the time needed to update your RH content.
Also, when purchasing Adobe product, consider Suite purchases and maintenance contracts...I save tons of USD by doing this. See the math at http://blogs.roundpeg.com/2009/12/strategies-for-purchasing-adobe-software/
-Matt

Imports in robohelp

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