Impossible d'ouvrir premiere pro cc

j'ai télécharge premiere pro cc en version d'évaluation et il fonctionnait bien jusqu'à ce que le cloud face une mise à jour, depuis l'icone de premiere est devenu blanche dans le menu démarrer de windows et dans le fichier du programme impossible d'ouvrir non plus en cliquant sur l'exe

Bonjour, avez-vous aussi Photoshop? Merci de poster le contenu de aide-informations système...

Similar Messages

  • Impossible to use Premiere pro CS3...?

    Hello, I am new to this forum and also a new owner of Premiere Pro (CS3-windows Vista 32bits)
    My problem? After importing my HDV films with PPro, video and audio have huge gaps up to 15 sec in any of the windows of PPro!!! The imported sequence are OK in any video "reader" as VLC... but not in PPro.
    Could it be a bug of PPro with timelines "breaks"? Opened in Windows Movie Maker, audio and video match perfectly for these same sequences (sorry for the english, I am french)
    I am a bit horrified as I bought Premiere, confident on the quality of Adobe softwares and in the impossibility of testing with the testing version as HDV is deactivated in it!!!!!
    Please, could you make me more confident, I am so afraid!
    Thank you.
    NOTE: I had my hard drive formated just before installing Premiere pro... !!

    Some news: the problem of synchro may be of more than 3 minutes!!
    Even on another computer with windows XP, the problem is the same: PPro unable to work correctly and files correct in any other software...
    Please, does anyone can help me? Thank you.

  • Probleme avec premiere pro cc

    help. je n'arrive pas à trouver des pistes de solutions à mon problème. en fait dès que j'ouvre premiere pro cc le message suivant apparait "première pro a cessé de fonctionner" windows doit fermer le programme". et c'est tout.
    j'ai vérifié ma carte graphique nvidia 630 au lieu des 650 recquis pour le logiciel. Est-ce que ça peut venir de ça ? Si qq pouvait me mettre sur une piste... je desespère. d'avance merci

    Bonjour, si vous avez Photoshop, pouvez-vous vous rendre dans aide>informations système et en poster le contenu, que l'on voie de quand date le pilote, quel est votre O.S., etc.
    Première est-il bien à jour?

  • When clicking an audio clip on the timeline in Premiere Pro CC 2014, it duplicates it on a different track and makes it impossible to work.

    I'm experiencing a disturbing issue as it actually prevents me to do the work in Premiere. I will put as much info as possible:
    1) Project started on a different computer (the editor), PC with Premiere Pro CC,
    2) Now opened on my Imac with Premiere Pro CC 2014,
    3) I am not editing, simply trying to move audio clips on different tracks to export audio tracks only,
    THE ISSUE:
    1) Here is my timeline:
    2) When I select an audio clip to highlight it, Premiere creates a duplicate on a different track:
    Note that the clip highlighted in the previous screen cap is the duplicate and I didn't click it, Premiere highlights it as soon as it is duplicated.
    3) When I click out of the timeline or scroll up or down on the timeline, the duplicates disappear. However, when I try to move the original clips, it doesn't do anything, they are stuck in place.
    ANTICIPATED ANSWERS:
    1) You work on 2 different computers with 2 different versions of Premiere Pro CC, what do you expect? --> The amazing thing about Adobe CC is that it shouldn't be an issue and now I have to deal with it in this way,
    2) Try and save an updated version of your project from your computer. --> Already done that.
    Thank you for your help. I usually use the customer support chat but I am on the other side of the globe and it is now closed. This issue prevents me to work so I need to solve it quickly.
    Kind regards,
    Aurelien

    This sounds to me like it could be a graphics related problem are you on the latest driver. Something else you could try, start a new project and import the one from the PC into that rather than directly opening it in the MAC

  • Just installed Premiere Pro CS5, impossible to run, error code: 1

    Hello. Just installed Premiere Pro CS5 for the first time, but can't run it. I get the following error code:
    Uninstall and reinstall the product.
    If the problem persists, contact Adobe Technical Support for assistance in specifying the error code that appears at the bottom of this screen.
    Error: 1.
    http://www.adobe.com/fr/support
    (http://puu.sh/2jN4T/6164d5b656)
    Using Windows 8.
    Thanks for any input!

    Here are the logs: http://pastebin.com/6ay4akNN
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 2 warning(s)
    ----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
    WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
    ----------- Payload: {63594DD4-0241-422A-93A5-B6530040E1C7} Required Common Fonts Installation x64 2.0.0.0 -----------
    WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\MyriadPro-Regular.otf'(Seq 50)
    ERROR: DF012: Unable to find file(Seq 50)
    ERROR: DF023: Unable to delete backup file at "C:\adobeTemp\backup\adobetmp012031737" Error 5 Accès refusé.(Seq 50)
    ERROR: DW063: Error committing command ARKDeleteFileCommand(Seq 50)
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [    5968] Sat Mar 23 18:45:15 2013  INFO
    Exit Code: 0 - No error.
    Please see specific errors and warnings for troubleshooting. For example, ERROR: DF012, DF023 ... WARNING: DF029, DF054 ...
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

  • Impossible d'importer un .avi dans premiere pro CC sous mac

    Bonjour,
    Quand j'importe un fichier .avi dans Premiere Pro CC, il m'indique "codec manquant ou indisponible". Je suis sous Mac, Maverick. Comment puis-je solutionner mon souci ?
    Merci de votre aide

    First, you need to ask in http://forums.adobe.com/community/premiere/content
    Second, when you go there, you need to provide more information
    AVI is a wrapper, what is inside YOUR wrapper?
    Codec & Format information, with 2 links inside for you to read http://forums.adobe.com/thread/1270588
    Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
    http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
    Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
    This forum is about the Cloud as a delivery process, not about using individual programs
    If you start at the Forums Index https://forums.adobe.com/welcome
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

  • Premiere Pro Uninstall impossible

    I used cs6 til yesterday. Now I have cc. I need adobe encore.
    I uninstalled all cs6 programs. I read everything how to install encore.
    Here's my problem: My cc manager tells me that premiere pro cs6 ist installed and updated, but I can't find it on my mac. It's not there. Therefore I can't uninstall and reinstall it again to get encore.
    Any ideas how that's possible or what to do?

    Lembacher I would recommend reviewing your installation logs for Premiere Pro CS6 to determine why it has not installed successfully.  For information on how to locate and interpret your installation log files please see Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.  You are welcome to post any specific errors you discover to this discussion.

  • Impossible de charger un projet premiere pro

    Bonjour,
    J'ai crée ma séquence dans première pro, dans mon projet.
    Ensuite dans Encore je suis allé dans "fichier" -> "Dynamic link" -> "Importer un projet premiere pro".
    Là j'ai trouvé mon projet, je l'ai sélectionné et il met des heures à charger, je ne peux rien faire, ni sélectionner une séquence ni même cliquer sur Ok !
    Quelqu'un peut-il m'aider ?
    Hugo. B

    These questions below may be for a different product... but the KIND of information you need to supply is the same, for the products you use
    More information needed for someone to help... please click below and provide the requested information
    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

  • IMPOSSIBLE OUVRIR PREMIERE ELEMENTS 11

    JE NE PEUX PLUS OUVRIR PREMIERE ELEMENTS 11
    LE MESSAGE D'ERREUR EST LE SUIVANT "NOUS AVONS DETECTE UN PILOTE D'AFFICHAGE INCOMPATIBLE. POUR DE MEILLEURES PERFORMANCES DE LECTURE PLUS RAPIDE VEUIILEZ METTRE A JOUR VOTRE PILOTE D'AFFICHAGE"
    "DETAILS DU PILOTE D'AFFICHAGE :ATI Technologies Inc-AMD Radeon HD 7310 Graphic 3.0.12618 Compatibility Profile Context 13.251.9001.1001"

    Bonjour Martine,
    Pour info, il est de règle sur les forums de ne pas écrire en majuscules car cela équivaut à crier.
    Pour que quelqu'un puisse essayer de t'aider, je pense qu'il faut préciser.
    "Tu ne peux plus ouvrir" laisse supposer que jusqu'à présent avec le même matériel, tu pouvais ouvrir Première sans problème.
    Es-ce bien le cas ou s'agit-il d'un problème survenu suite à l'installation de Première sur une nouvelle machine? où après la mise à jour du pilote de ta carte graphique?

  • Je n'arrive pas à ouvrir Adobe Premiere Pro

    Je suis sous WIndows 8-64 bit et j'ai télécharger récemment creative cloud et après j'ai voulu essayer adobe premiere pro.
    J'essaye de le lancer, je vois le début de l'écran de chargement violet et il cesse de fonctionner.
    J'ai essayer de modifier les paramétres de compatibilité et les droits d'administrateur masi rien n'y fait.
    J'aimerais voir si le logiciel me plait pour peut etre l'acheter mais c'est mal parti
    Quand le programme cesse de fonctionner windows m'envoie un message disant ceci:
    Fichiers aidant à décrire le problème :
      C:\Windows\Temp\WER8269.tmp.hdmp
    Merci d'avoir pris le temps de lire^^

    What error message do you see?
    What is your exact brand/model graphics adapter (ATI or nVidia or ???)
    What is your exact graphics adapter driver version?
    Have you gone to the vendor web site to check for a newer driver?
    For Windows, do NOT rely on Windows Update to have current driver information
    -you need to go direct to the vendor web site and check updates for yourself
    ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
    nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
    Do you have dual graphics adapters?
    Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
    IF YES, read below
    -http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
    -http://forums.adobe.com/thread/1001579
    -Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
    -link to why http://forums.adobe.com/message/4685328
    -http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
    -HP Fingerprint/Password conflict http://forums.adobe.com/thread/911575

  • Urgent : Premiere Pro has encountered an error

    Bonjour,
    Depuis plusieurs jours nous sommes nombreux à être confrontés à un bug Adobe très critique. Lors de la réouverture d'un projet, Premiere plante et affiche les messages d'erreur suivants :
    "Premiere Pro has encountered an error.
    f:\mightysilt_win64\shared\adobe\mediacore\mediafoundation\api\inc\keyframe "
    Puis :
    "Impossible de charger le projet. Celui-ci est sans doute endommagé ou contient des éléments obsolètes."
    Le fichier .prproj est irrémédiablement endommagé et devient irrécupérable, quelle que soit la machine, l'OS (Win 7, 8 ou 8.1) ou la version Adobe utilisée (CS ou CC). Les fichiers auto-save sont également inutilisables. Ce bug apparu assez brutalement fin septembre pourrait être lié à une update Windows affectant le système décimal. Pour autant, des bugs similaires assez anciens semblent déjà documentés dans les forums en anglais, mais aucune réponse claire n'est apportée par Adobe.
    De nombreux utilisateurs, dont je fais partie, ont engagé des projets à caractère professionnel et se trouvent bloqués depuis plusieurs jours. Les exports EDL voire XML Final Cut sont trop partiels ou inadaptés à une récupération intégrale.
    Un forum en anglais traite du sujet, mais rien n'avance.
    Debug event f:\mightysilt_win64\shared\adobe\mediacore\mediafoundation\api\inc\keyframe
    J'observe qu'un site web propose la réparation des fichiers .prproj endommagés pour 250$ Recovery for Adobe Premiere Projects with Error "MediaFoundation/API/Inc/Keyframe" ce qui suggère que le bug est connu. Pourquoi Adobe ne réagit-il pas ? De toutes façons, un projet même reconstitué redevient corrompu dès sa fermeture-réouverture, tant que le bug n'est pas fixé par Adobe.
    Si vous avez rencontré cette erreur ou si vous avez une solution, merci de votre aide !
    Gilles
    Windows 7 Home 64 bits
    Adobe Creative Suite CS6

    Voir forum anglais
    Des solutions proposées pour recup fichiers endommagés
    Jean-Claude RICHARD
    Mobile : 07 50 52 01 52
    [email protected]
    Le 8 oct. 2014 à 18:36, gnicolen <[email protected]> a écrit :
    Urgent : Premiere Pro has encountered an error
    created by gnicolen in Forums en français - View the full discussion
    Bonjour Gilles,
    Je suis dans le même cas depuis hier, je ne sais pas comment faire. J'ai CS6 (non CC)
    Dans mes 5 sauvegardes auto, je peux ouvrir les 4 plus anciennes. hier 11h29, 11h49, 14h30,15h30. la plus récente 18h54, et le projet sont en erreur.
    En ouvrant 1 sauvegarde ancienne, l'apparence de l'espace de travail est altéré : pistes video non affichées mais non perdues, fenêtre styles de titres  anormale.
    Si j'ouvre un projet ancien de quelques mois, l'apparence de l'espace de travail est altérée.
    Visiblement, il s'est produit quelque chose dans mon PC hier après 15h30. Je n'ai pas le souvenir d'avoir fait quelque chose de particulier, pas d'update Windows, pas d'erreur système ...
    J'ai utilisé LightRoom 5.
    C'est énervant.
    J'ai lu les posts sur le forum en Anglais ... essayé le' pp repair' sans succès.
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  • Impossible d'ouvrir speedgrade CC 2014

    Bonjour,
    Depuis le téléchargement de la version cloud 2014, impossible d'exporter mes projets Premiere Pro CC 2014 dans SpeedGrade CC 2014... Il m'est également impossible d'ouvrir simplement SpeedGrade CC 2014.
    Quelqu'un a-t-il le même problème ou quelqu'un sait d'où cela peut provenir??
    Merci d'avance
    Julien

    Pour determiner s'il y'a un problème dans votre profil d'utilisateur, je suggère de créer un nouvel compte local et lancer Photoshop le dans pour tester:
    Créer un compte d’utilisateur - Aide de Windows

  • Help me before I turn to Adobe Premiere Pro and PC!

    I am desperately trying to import HVD footage from a Sony HVR-A1 in OfflineRT mode. I have a pretty slow Mac which does not allow me to work with native HDV or Apple intermediate codec and I WILL HAVE TO turn to PC if I do not find a quick solution… Argh…
    I have tried the following :
    1. OfflineRT HD esay setup specifying HDV as Capture setup and Sony HDV 1081i50 Firewire.
    - It has worked once and not more after that
    - The sequence is in JPG compressed mode but clips are all captured in full HDV, which makes it impossible to edit in RT… I have no idea of what is going on…
    2. Offline RT (DV)
    - Using i-link downconvert mode to capture in OfflineRT mode
    - Everything seems OK until I finally try to batch capture in HDV. I then systematically get error messages and only a small part of the clips are captured.
    3. HDV capture and transfer to OfflineRT HD via Media Manager (recompress)
    - Everything works fine (capture, recompress and batch capture).
    - BUT: it seems that recompress with OfflineRT HD suppose that the original is letterbox so that when the original (as mine) is 16:9, the compressed output is strongly distorted.
    - I tried to use custom recompress procedures but they all seem to produce outputs which cannot be edited in RT…
    It has been two weeks now and I did not start editing yet… What should I do? Turn to PC and Adobe Premiere Pro 2.0?

    Welcome to the forum Jean-Claude.
    If you will provide your system specs, I'll bet that
    someone here will get you running smoothly and
    happily.
    Sorry for that...
    My spec are:
    FCP5
    Mac OSX
    2 HD (one external via firewire)
    G4 on PowerBook with 512M RAM
    I am capturing directly via Firewire from a Sony HVR-A1 PAL
    My main concern however is that my problem does not seem to come from hardware spec since I have no real problem in capturing in native HDV (although my computer is too slow to edit in native HDV or in Apple intermediate Codec). It seemed to me that OfflineRT HD was just the way it should work for me (I can find a proper computer to fine-tune the final work) but I have found nowhere successful reports of using this option...
    EDIT, just came across your other post... "Offline
    editing with FCP5 OfflineRT HD"...should try to keep
    only one thread active... keeps everyone from getting
    confused...
    Sorry for that too... I am going to close the other one right now...
    G4   Mac OS X (10.2.x)   PowerBook RAM:512M

  • Premiere Pro CS 5.5 can't do a simple cross dissolve with MPE enabled?

    When adding cross dissolves to a project that I'm working on, I've come across an odd problem. I say odd because this should be dirt simple, but Adobe seems to have messed this up. Please advise on any solution or work around, or perhaps simply see if you can recreate the issue so we can get Adobe to fix this.
    Problem:
    Cross dissolves transitions don't seem to work consistently in cs 5.5. Note: I know how transitions work, and I'm not doing something stupid like trying to apply a transition to a cut without actually removing any video between the two clips (assuming the clips came from the same source video.). I'm able to recreate this issue on two different systems with premiere pro cs 5.5 by doing the follwing:
    Create a new project and and sequence with the default settings.
    Enable the Mercury Playback Engine if it isn't already enabled.
    I import the Wildlife.wmv video that comes default with Windows 7 systems.
    Drop it the video into the sequence.
    Ripple delete about a 2 second section of the video. be sure to do this in the first half of the video, and make sure the the video changes the scene during this period so that you will notice the cross dissolve transition when it is applied.
    Apply the default cross dissolve transition to the edit.
    Review the edit. For my test, this edit always seems to work fine.
    This is a screen capture of the working cross dissolve transition.
    Now let me show you what happens when I do a similar edit somewhere in the second half of the video clip.
    As you can see, for the duration of the transition, only the clip to the left is shown. At the end of the transition effect the program out preview jumps to displaying the clip to the right. There is no transition.
    Additional notes:
    This second transition works fine with MPE disabled, but because if of my other problem http://forums.adobe.com/message/3725642 that I have with MPE disable it is not a viable work around.
    Help?
    -Ted

    I too am experiencing this issue.  AVCHD footage, GPU Acceleration, trying to apply a cross dissolve, and instead it randomly seems to see it as a simple cut.  The Cross Dissolve is simply ignored... Adjusting the footage length, removing the CDissolve, re-rendering, etc. have no effect.  For whatever reason, in that specific location on the timeline, a cross dissolve with GPU acceleration is impossible.  Yet, in other sections of the timeline, it is just fine.
    (The Fast Blur trick mentioned above worked (Thank you!) however, when I changed my playback resolution on the screen display, that broke the fix.  Deleting the fast blur, and applying it to the clip on the other side of the cross dissolve, re-enabled the work around)
    I also see an issue when a clip changes in the timeline, (cut from one piece of footage, to another) the video will begin to studder, dropping frames.  Framerate seems to drop to about 2fps.  To get smooth playback back, I have to pause and resume the playback.  Even if this is done very very rapidly, it still fixes the playback issue.  it's just really annoying to have to constantly stop and resume playback everytime a video clip changes in the timeline.
    I have a dedicated hard drive for video, and a dedicated mirrored array for the OS.  the video drive is a 7200rpm SATAII drive, and I'm using AVCHD footage.  I really don't think it's a disk speed issue... particularly as pausing and resuming (even if you do it as fast as you can possibly hit the keys) fixes it.  I'd rather not spend the $ to set up a RAID 10 for video, if I can avoid it and particularly if it's not needed.
    -Jason

  • Premiere Pro CC 2014 very unresponsive while rendering on background with Adobe Media Encoder

    Usually while I eddit videos on Premiere, I'm rendering on the background with AME. Or at least I used to. Some time ago, this process suddenly stopped working, as rendering on the background bagan to make Premiere really unresponsive, and quite impossible to work with. I couldn't think of any change I made other than switching my HDD, and I blamed it on that (it made sense because new HDD is one of those WD Green ones, a little worse than my old Seagate one). So I adapted to just queueing everything and start rendering when I was done edditing. But yesterday I installed a 240gb Kingston HyperX SSD, re-installed Windows and the main apps on it, and tried again, hoping to see an improvement. Now I was storing the original media on the HDD, running OS, Premiere and AME on the SSD, and rendering to the HDD. It did not work. Premiere still became slow while I rendering with AME. So I thought it might get better if the HDD was not reading and writing at the same time, and I switched the original media to the SSD, while still rendering to the HDD. Also didn't help. I don't know why this setup suddenly does not work, and I really need to fix it.
    My setup:
    Windows 7 Home Premium 64bit
    Intel Core i7 2600 @ 3.4GHz
    12GB of RAM
    nVidia GeForce GTX 560 (yes, drivers are up to date)
    Dual monitors (one for Premiere workspace and one for a bigger program monitor)
    2TB WD Green HDD where I keep most of my junk (and media files)
    240GB Kingston HyperX SSD where I run the OS and important apps (Premiere and AME included)
    I'm running Adobe Premiere Pro CC 2014 (8.1.0 build) and AME CC 2014 (8.1.0.122 build)

    Hi chriscorrell,
    Thank you for posting on Adobe forums.
    Upgrading your OS might be a good idea because Premiere CC 2014's OS requirement is OS X 10.8.
    See here: System requirements | Adobe Premiere Pro
    Thanks,
    Rameez

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