Impossible login to the macbook Pro

Hi there,
I only have one user create in the system and I worked with my new MacBook Pro without problems, but I've installed a original software (iPass : with this software I can to connect to different wi-fi in airpots, hotels and so on all around the world). I restarted the computer and now I can't  to connect. When I introduce the password the system tries to make the login but show me the login/password screen again and again. The passowrd is correct because if it's not valide credentials, the screen move from left to right.
Any idea how can I solve this issue?
Thanks in advance

Obviusly I can connect if I pay previously. With iPass my company pays for use it, so I don't pay nothing. But the question is ... what does it make iPass to my MacBook? I guess any changes in the priveleges or permissions, but I don't know. Any idea?
Regards

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