Impossible opening itunes

After connection interruption betweeen ipod nano and itunes J couldn't open anymore itunes (and lost my library). J have deleted and intalled again itunes 7; but now J can't open itunes application "unknown error 0x666D743F)". Might you help me? Thank you
Sony Vaio   Windows XP Pro  

As a first step, try restarting the computer. If that does not resolve the issue, this article should help with resolving the issue:
http://docs.info.apple.com/article.html?artnum=304318

Similar Messages

  • Windows 7 itunes error msvcr80.dll missing - how can I repair or fix to open itunes

    I have uninstalled and installed itunes a number of times and I continue to get the same error message - making it impossible to open itunes on my Windows 7 pc.  I have run out of my bag of tricks.  How can I once again get itunes to run and work to access songs and connect my apple devices?

    This also 100% work
    Removing and reinstalling iTunes and other software components
    If applicable, disconnect any iPod or iOS device and close Microsoft Outlook.
    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later).
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (see note 1 below)
    iCloud (if present)
    MobileMe (if present) (see note 2 below)
    Bonjour
    Apple Application Support
    Reboot your computer. Delete any of the following folders where they can be found: (see note 3 below)
    C:\Program Files\Bonjour
    C:\Program Files\Common Files\Apple
    C:\Program Files\iPod
    C:\Program Files\iTunes
    also on 64-bit systems:
    C:\Program Files (x86)\Bonjour
    C:\Program Files (x86)\Common Files\Apple
    C:\Program Files (x86)\iPod
    C:\Program Files (x86)\iTunes
    Download the iTunes setup file and run it to install. Use an account with administrative rights. This can usually be achieved by right-clicking on the downloaded file and selecting Run as... or Run as Administrator. In some cases a combination of Shift or Ctrl keys may be required for the option to show, or it may not be necessary.
    If you deleted iCloud and reinstalling iTunes doesn't automatically reinstall it visit iCloud Control Panel.

  • Cannot open iTunes: Unknown error (-50)

    Greetings,
    Just trying to open iTunes ang go to Applications - which worked with no trouble up to right now - and get the following error:
    "We could not complete your iTunes Store request. An unknown error occurred (-50)"
    I have seen references in the forums regarding this error code, but usually in regard to syncing issues.
    I must note that right prior to this incident, I was actually browsing the French iTunes App selections. Perhaps my iTunes is now continuing to want to access the French iTune store??
    Will appreciate any pointers!
    - Roger T

    I experienced exactly the same problem. Everything was just running ok, but after visiting a french site application store, connectivity to apple store became impossible and error (-50) was detected. Itunes reinstalled, firewall disabled but at present no way to solve the problem

  • IPhoto slide show not able to open Itunes library - Authorization issue

    When I open Itunes, i can play all my purchased music fine. But when I open IDVD or an IPhoto slide show that uses purchased music, it constantly asks to authorize the computer to play the song again. Its to the point where I cannot even open idvd without that authorization window coming up over and over again making it impossible to use those applications at all! Iphoto slideshow won't even open my library since my first song is a purchased one!
    What is going on?
    Also...Now i am using up all my authorizations to play these songs and I just have three computers!!!

    Hi Abigail,
    Upgrade your Quicktime to the latest version.
    You are not using up your authorizations so don't worry. When you get to the limit, you have the opportunity to de authorize all computers and you can then authorize just the computers you want again.
    Lori

  • Can't open iTunes - error messages

    Hi,
    It's impossible to open iTunes. There are 2 error messages.
    Can't find the open point ?fastFree@***@@YAXPAX@Z in JavaScriptCore.dll
    AND
    iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 127).
    I deleted all Apple applications, earase program folders and reinstalled iTunes. Always impossible to open iTunes.
    Same error messages.
    Last 64 bits iTunes version
    Windows 7 Pro 64 bits
    Thanks for your help.

    I am having the same problem.  Here are the multiple things I have tried (from searching through multiple ASC threads and Apple's own website):
    I reinstalled iTunes over the old files. 
    I completely uninstalled and reinstalled iTunes.
    I completely uninstalled all of iTunes components - iTunes, Quicktime, Bonjour, Apple Software Update, Apple Mobile, Bonjour, and Apple Application Support - individually and in that order and then reinstalled iTunes. 
    I deleted and reinstalled Java. 
    I deleted two different SC Info.dll files located within the Apple Computer program files.
    I created a new user and tried to open it. 
    Ran two different antivirus programs which are up-to-date and they didn't flag anything.
    Does anyone know of another solution?!
    By the way, the specfic file actally has W T F as the ***... I'm not sure if Serge didn't write those characters so that his thread wouldn't get flagged? ?fastFree@***@@YAXPAX@Z

  • How to stop automatic connection to itune store when opening itunes?

    when ever i try to open i tunes without internet connection,a warning diallog box appears saying that  'itunes cannot connect to itunes store.check internet connection'.ive tried disabling store,podcasts and everythng in itune preferences but still doesnt make any change..please help me out..please..:(

    There is no issue here. If you have no Internet connection, it's impossible to access the store, therefore iTunes will alert you with this message so you don't get confused. You can use all the other offline features on iTunes, so you shouldn't be going through so much trouble to solve something which isn't a problem. There is no way to stop iTunes automatically attempting to access the store when you open iTunes, so you'll have to deal that message. If I'm not getting the issue, please tell me.

  • When i login to my mac, it opens iTunes, Skype and AIM. I've tried deleting these from the login items, but they are not on the list.  Can anyone help?

    When i login to my mac, it opens iTunes, Skype and AIM. I've tried deleting these from the login items, but they are not on the list.  Can anyone help?

    babowa wrote:
    If you do not lock that folder immediately after deleting all the contents, it will simply populate again (Resume - a "feature" in Lion). You do that by doing a Get Info (highlight folder and press Command + I keys), unlock the lock at the bottom, enter your admin password, then check the box to lock the folder. lock the lock and you're done.
    Yes, that is correct. The alternative is to quit all applications prior to logging out. Lion will then have a chance to remove the saved states.
    babowa also wrote:
    And, for the OP:
    It has also been a regular feature of Mac OS to automatically open any window that was open at shutdown. To avoit that behavior, simply close any Finder windows and  properly quit applications by closing their window and using Command + Q (or File >Quit).
    This was true only for the Finder. Prior to Lion, no other apps would launch unless they were included in the Login Items for the account. And the OS would not restore windows for other apps.
    A very small number of apps (TextWrangler is an example) implemented this capability prior to Lion. They could restore previously opened windows. But that is an application feature, and can be controlled by the application's preferences. Lion implements it at the system level, and users have virtually no control on a per application basis.

  • HT1925 I get a message saying The feature I am trying to use is on a network resource that is unavalable when I try to open iTunes.

    When I try to open iTunes a widow appears called Windows Installer.  It tells me that the feature you are trying to use is on a network resource that is unavalable.  It tell me to Click OK or try again or enter an alternative path to a folder containing the intallation package iTunes.msi.  I suggests I should find this in a drop down box in the window.  There is a box but no folder iTunes.msi.  If I click the cancel button iTunes will open and work. I wish to uninstall iTunes and then reinstall it.  I am finding that I can play music on iTunes OK through my sound card but if I try to play streamed music from the web in YouTube and fom My Space the music is a poor quality with crackles and distortion. Other forums suggest uninstalling iTunes and then re-installing it.  I ahve tried to uninstall iTunes but it comes up with the Window noted above and then stops.  I need to stop the crackle when streaming music. Please help.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Open itunes get error message, can't find iTunes folder! & doesn't open!

    Hi, I have Downloaded iTunes but it some how has installed itself onto a USB pen drive that I had connected at the time. I have unplugged this and downloaded iTunes again...which seemed to go ok but when I click the iTunes icon an error message appears ' Cannot find iTunes folder, this is normally located in the My Music Folder' and will not open iTunes. I plug the USB pen in and it works fine! I have tried to copy & paste the files on the USB pen but it doesn't copy them properly...can anyone help?

    Hello mvguillet,
    Thank you for the details of the issue you are experiencing with installing the latest iTunes update.  I recommend following the steps below:
    Resolution
    Follow these steps to resolve the issue:
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    I understand that you have already uninstalled iTunes, but when you get to this step, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
    You can find the full article here:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • "Send Error Report" Message When Trying to Open iTunes

    I've looked for two days to find a solution to this problem and tried everything I've come across. Nothing has worked so far, and every time I try to open iTunes I still get the "send error report". I know that that does nothing. I've un-installed and re-installed both Quicktime and iTunes and it doesn't work. I've tried to see if it will work on another account on the same computer but it doesn't work. What is the next step?
    Thanks!

    Good-O. Not seeing an error message there rules out another possible set of problems, so we're still making progress.
    Okay, we'll try swapping out your existing QuickTime one more time, taking a few extra explicit precautions along the way.
    First, download and save a fresh copy of the QuickTimeInstaller.exe to your hard drive. (Don't run the install on line and don't run the install just yet.) Get the installer that doesn't mention iTunes:
    http://www.apple.com/quicktime/download/
    Now head into your "Add or Remove Programs" control panel and uninstall QuickTime.
    Next we'll remove any leftover QuickTime program files and folders.
    Restart the PC.
    Open Local Disk C: or whichever drive your program files are installed on.
    Open the "Program Files" folder.
    Right-click the "QuickTime" folder (if it still exists) and select Delete.
    Go back into Local Disk C: or whichever drive your Operating System files are installed on.
    Open the "Windows" folder.
    Open the "system32" folder.
    Right-click on the QuickTime file (if it still exists) and select "Delete".
    Right-click on the QuickTimeVR file (if it still exists) and select "Delete".
    Empty your Recycle Bin and restart the PC again.
    After the PC restarts, do not open any applications. Disconnect from your network and/or the internet. Now disable all your security software (firewall, antivirus, antispyware).
    Now start the QuickTime install by doubleclicking on the QuickTimeInstaller.exe file you downloaded earlier.
    Reenable all security software prior to reconnecting to the internet and/or your network.
    Did that install seem to go through okay? If so, does QuickTime launch normally this time?
    Message was edited by: b noir

  • After upgrading to iOS 8 I can not open iTunes and iTunes store. Furthermore I cannot even update my app like Facebook etc

    I Upgraded my iPad mini with retina screen 16 GB to iOS 8. I'm facing weird issues..i can't open iTunes , itunes store and can't upgrade app which I have downloaded..furthermore my iPad became slow..I don't understand what to do...please help me

    Hey ahmedfromtanta,
    Thanks for the question. After reviewing your post, it sounds like trouble with Wi-Fi. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    iOS: Troubleshooting Wi-Fi networks and connections
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • ITunes missing from Media Browser -- "open itunes to populate list"

    I am on a MacBook Pro 10.7.3 running GarageBand '11 6.0.4 and all of the sudden no tracks will display under Audio in the Media Browser (Photos and Movies still appear). No tracks from either iTunes or GB show up. This is confusing as I have been using GB to make podcast/music mixes for more than 5 years and I haven't changed any settings or done anything different, but now I get the message "open itunes to populate list" or "To see GB songs here, open GB to edit and save your music."
    Also, for quite some time I have been unable to go the alternative route of dragging tracks directly from iTunes and dropping them on to the timeline in GB -- that used to work, but mysteriously stopped, so I am dependent on the Media Browser for importing music.
    I read thru the forums and tried the advice given to someone this was happening to in Final Cut -- recreating iTunes .xml file. Did that, still no tracks display.
    Other advice says to reinstall GB or iLife altogether -- I hope to avoid this, but if I need to go this route, how do I reinstall GB w/o a disk? Can I do it through App Store and will it recognize that I have already purchased it?
    I am dying to be able to get back in to my music mix making in GB, so thanks in advance.

    moontroll wrote:
    unable to go the alternative route of dragging tracks directly from iTunes {...} I am dependent on the Media Browser for importing music.
    another way:
    http://www.bulletsandbones.com/GB/GBFAQ.html#importfromitunes
    (Let the page FULLY load. The link to your answer is at the top of your screen)
    moontroll wrote:
    how do I reinstall GB w/o a disk?
    you can't, you'd need to find the DVD
    moontroll wrote:
    Can I do it through App Store and will it recognize that I have already purchased it?
    no, it'll only recognize your purchase if it was through the app store

  • Blue Screen of Death When opening iTunes.

    I am at a loss. For the past six months I have been trying to figure out why my computer has a blue screen of death and then restarts "nearly" everytime i open iTunes. The "nearly" is what's driving me nuts because every once in a while it will open ONCE and then start crashing again. I don't even do anything to help it open it just miraculously works every now and then. It even craches the comp when starting iTunes in safe mode. The blue screen error says "Page Fault in non-paged area". iTunes worked fine for months before this randomly started happening. I have tried every solution I have seen, even ones that weren't for my problem. So far I have:
    Manually uninstalled iTunes and QT and reinstalled the standalone QT then iTunes.
    Disabled itunes helper and ipod service before starting.
    Disabling all other services and start-up items.
    Installed current bios and drivers (as far as I can tell)
    Installed current windows installer.
    Updated microsoft products including .net
    Updated Java runtime environment
    Replaced ram
    I have a pentium 4 1.6ghz with soyo mobo and a RAID card(mirrior) set-up. 1 gig of pc133 ram. I can ul the minidump if needed.
    I figured out how to load my podcasts on my ipod manually but I want to get a video ipod so I need itunes. PLEASE HELP!!
      Windows XP  

    there's a few more things worth checking on. but let's also capture a minidump of the crash and send it to someone who can interpret minidumps.
    To set up your machine to capture a minidump, right click on "My Computer", select "Properties", select the "Advanced" tab, select the "Startup and Recovery" Settings button, select "small memory dump" from the popup. When it crashes, look for the MiniDump file. It's usually in the folder "C:\WINDOWS\Minidump" and is called something like Mini<number>-<number>.dmp.
    send it to this email address
    in the email, put the URL to this discussion thread, so that whoever gets it has some context. Also give as much information about the context of the crash (in the email) as you can.
    love, b

  • Blue screen when re-opening iTunes 9.0.3 w/ iPod Classic already plugged in

    I was wondering if anyone else has experienced this or something similar.
    I have already reported this as a potential bug to Apple at http://www.apple.com/feedback/itunesapp.html
    This is regarding iTunes 9.0.3.15 for Windows
    Potential bug: Windows blue screen (SYSTEMSERVICEEXCEPTION) when re-opening iTunes with iPod Classic 120GB already plugged into USB port.
    I have been able to replicate this problem twice now. Here are the exact steps:
    1. Plug iPod Classic 120GB (bought new in November 2008) into a USB port and iTunes opens and syncs (I have it set to manually manage my iPod).
    2. Use iTunes for a bit, then click the eject icon next to my iPod in iTunes (when it's not syncing) but leave iPod plugged into the USB port (to charge).
    3. Close iTunes and use Internet Explorer for a few minutes and close Internet Explorer (with no other apps running).
    4. Open iTunes. iTunes connects to iPod (iPod screen shows "Connected").
    5. Scroll through the iTunes Music Library in List view, click any music file and a Windows Blue Screen appears (SYSTEMSERVICEEXCEPTION), does a memory dump and then forces the computer to restart.
    So far, the blue screen only occurs under these specific circumstances. I do not know if this problem existed before iTunes 9.0.3.15 as I have never tried the above steps in earlier versions. I just happened to be able to retrace my steps to notice the blue screen problem in 9.0.3.15
    This is the first time I have ever encountered a Windows Vista blue screen error in the year and half I have used Vista.
    I am running Windows Vista SP1 64-bit on an HP Pavilion dv7-1014ca notebook.
    Here is my iTunes diagnostics log (with some lines removed for privacy reasons):
    *START ITUNES DIAGNOSTICS LOG*
    Microsoft Windows Vista x64 x64 Home Premium Edition Service Pack 1 (Build 6001)
    Hewlett-Packard HP Pavilion dv7 Notebook PC
    iTunes 9.0.3.15
    QuickTime 7.6.5
    FairPlay 1.6.16
    Apple Application Support 1.1.0
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.6.0.32
    Apple Mobile Device Driver 1.45.0.0
    Bonjour 1.0.6.2 (118.5)
    Current user is not an administrator.
    The current local date and time is 2010-02-01 22:42:01.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA, NVIDIA GeForce 9600M GT
    _External Plug-ins Information_
    No external plug-ins installed.
    _Network Connectivity Tests_
    Network Adapter Information
    Adapter Name:
    Description: Intel(R) WiFi Link 5100 AGN
    Adapter Name:
    Description: Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2010-02-01 22:40:52.
    _iPod/iPhone Connectivity Tests_
    iPodService 9.0.3.15 is currently running.
    iTunesHelper 9.0.3.15 is currently running.
    Apple Mobile Device service 2.50.39.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
    Connected Device Information:
    XXXX'S IPO (G:\), iPod classic running firmware version 2.0.1
    Serial Number:
    Bus Speed: 61440
    *END ITUNES DIAGNOSTICS LOG*

    I've gotten the exact same error message and problem... When I connect my iPod Nano 3Gen, iTunes comes up -- syncing begins -- and then immediately triggers a blue screen with the SystemServiceException error and a crash dump is generated. I have been unable to find a resolution in 3-4 weeks of searching, including HP Technical Support, trolling the Windows 7 Support sites, and now, here. The Advice given by HP was to uninstall all USB drivers and let reboot reinstall them. That didn't work. Then they asked me to reboot my PC, hit F10 until the BIOS came up, and then find and disable the "enable legacy USB" capability -- except that no such setting is available in my BIOS. Obviously it's a driver issue, and just as obviously it's a Windows 7 / iTunes issue -- but no one is offering a solution, yet.

  • Cant open itunes. get error message 7 followed by error message windows error 127.     i have redownloaded new updates with luck.   window xp

    cant open itunes. get error message 7 followed by error message windows error 127.     i have redownloaded new updates with luck.   window xp

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

Maybe you are looking for

  • How do i connect my mac mini to a kvm switch using the hdmi to dvi adapter?

    I want to connect my Mac Mini using the HDMI to DVI adapter to a KVM switch cable. I have an Iogear KVM switch. The cable from the KVM switch has a male VGA end connection. I have been trying to determine the right adapter to connect the female DVI c

  • LOTUS NOTES Reconciliation error message

    I am using OIM 11gR2 with connector server java installed on 32 bit windows 2003 server. While performing reconciliation i am getting the following error message includes both OIM side error messages and connector server side error message. Can any o

  • Ipod doesnt always sync.

    A lot of times when I plug my Ipod in, it does not sync. It never starts Itunes, even though that item is checked in Itunes. Anyone have any suggestions? Thank you Mark

  • Issue 377:  IndexOutOfBoundsException in ApplyRequestValuesPhase

    https://javaserverfaces.dev.java.net/issues/show_bug.cgi?id=377 I don't seem to be able to add comments to this issue, so I'm putting this here instead. Let me know if I'm being slow and could have commented on the issue. We've also seen this bug usi

  • Adobe Presenter 10 won't play - shows blank page

    Adobe Presenter 10 presentation (using PPT 2010 on Windows 7) published to zip and HTML uploaded into Blackboard Learn link created to index.htm allowed students to access all files in uploaded and unzipped folder content some users can't view the pr