Impossible to cancel my cc on the German website, any ideas?

I tried a few times to cancel my cc plan, but it is not possible. the window with the cancel option won't show.
No phone number or email or an postal address, no chat in the night, working hours very unfriendly for users.
Any ideas?

DJK73 please contact our support team directly at Contact Customer Care to cancel your membership.

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My ipad2 doesn't play the games in the ceebeebies website any ideas, My ipad2 doesn't play the games in the ceebeebies website any ideas

My ipad2 doesn't play the games in ceebeebies website

The games are most likely flash-based, and flash is not supported on the iPad. Have you checked to see if any of the games have their own apps in the iTunes app store ?
Also the Photon Browser says :
Photon Browser allows you to play Flash games such as free Facebook games, use Flash apps, listen to music streamed via Flash player and watch Flash video.
As its reviews are mixed it probably doesn't work on all sites

I have recently had my hard drive replaced due to a fault whilst in Germany working. Happy with the replacement, however when i go to log on as a user that screen is in German? Any idea how to change the language?

i have recently had my hard drive replaced due to a fault whilst in Germany working. Happy with the replacement, however when i go to log on as a user that screen is in German? Any idea how to change the language?

Greetings Lex,
Kind of you to comment ... but you are also adding years to my signature! I know I'm 76 but I don't want to think about it.
Regards 71.

HT1338 iCal on my iPad will not display March 2013 in the UK. It is ok in the US. Any ideas?

iCal not displaying March 2013 only in the UK. Any ideas as to why?

It's the Tory cuts. March has been cancelled!
(Sorry, someone else will come along with a more serious and helpful reply)

I have purchased itunes match but the cloud will not load on my ipad 4.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?

i have purchased itunes match but the cloud will not load on my ipad 4.it works on my iphone 5 & it originally worked on my ipad.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?

On the MBP, in iTunes, switch to Song view and enable the iCloud Status column by pulling down View > View options and selecting the option for "iCloud Status." Close the small window. Look for any tracks that have a status of "waiting." If you see several of them disable iTunes Match while holding down the Option key. Quit iTunes, wait a few seconds, then open it again and turn iTM back on. Let it compelete the scan. Wait until all tracks that are "waiting" have a status of either "matched" or "uploaded."
On the iPad, turn off iTunes Match then launch the Music app and let the contents clear out. Power cycle the iPad for good measure, then re-enable the service once all the tracks in iTunes have been processed.

I am trying to restore ipad from previous back up. it requests a password it is none of the passwords I have used in the last decade any ideas to get around this?

I am trying to restore my ipad from previous back up. itunes requests a password, it is none of the passwords I have used in the last decade any ideas to get around this?

The password would be either your iTunes ID password or your admin password for the Computer.
MJ

I have Elements 11. Sometimes, if I edit a photo in Elements Editor, the date gets changed to the current date. Why does that happen? It doesn't happen all the time, so I can't isolate the cause. Any ideas?

I have Elements 11. Sometimes, if I edit a photo in Elements Editor, the date gets changed to the current date. Why does that happen? It doesn't happen all the time, so I can't isolate the cause. Any ideas?

I have Elements 11. Sometimes, if I edit a photo in Elements Editor, the date gets changed to the current date. Why does that happen? It doesn't happen all the time, so I can't isolate the cause. Any ideas?

I am using Numbers app for the ipad and it has been working absolutely fine but now, when I want to email a spreadsheet as a PDF via the 'share and print' option, the file now doesn't appear as an attachment to the recipient. Any ideas please?

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Hi mafiose15,
Thanks for visiting Apple Support Communities.
Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
You can find the instructions in this article:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
All the best,
Jeremy

I just switched from a PC and am installing googlemail on my macbook. it has successfully connected my calendar and contacts. But my mail is not linking. i get a unable to connect to the server message. any ideas wise ones pls

i have just switched from a PC and installing my googlemail account onto my Macbook pro. I can successfully see my calendar and contacts but my mail will not connect. i get an error message - can not connect to the server. Any ideas please?

Neil,
I don't use Apple's Mail client (I use MS Outlook) but setting up your Gmail account should be fairly straightforward. Just make certain that you have your settings correct.
For your incoming server, be sure to use the "map.gmail.com" server, using SSL, using port "993" (usually the default).
For your outgoing server, be sure to use the "smtp.gmail.com" server, override the default port and use port "465" and use SSL to connect and make sure that you enter your email address and password to access the SMTP server.
If you've already set up your account with these settings, you may need to Google "gmail setup apple mail" and find the Google document relating to same.
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Clinton
MacBook Pro (15” Late 2011), OS X Yosemite 10.10, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display

I updated to iOS 7 and now some of my apps won't display in landscape mode and they did before the update. Any ideas on how to fix it?

I updated to iOS 7 and now some of my apps won't display in landscape mode and they did before the update. Any ideas on how to fix it?

This could be from having restrictions enabled. Icons completely disappear when "restricted"

How do I get home video clips from iMovie Mac to iMovie iPad? Surely there is some degree of cross-compatibility? I have a load of clips in iMovie on my MBP that I wanna download to my iPad2 so that I can edit movies on the move. Any ideas?

How do I get home video clips from iMovie Mac to iMovie iPad? Surely there is some degree of cross-compatibility? I have a load of clips in iMovie on my MBP that I wanna download to my iPad2 so that I can edit movies on the move. Any ideas? (The clips are in a .mov format, they have been imported / converted into this format in iMovie, original files were from a JVC camcorder in some other strange format.)

I copied the iTunes file from the external drive and it's in both places. I thought all I would need is the iTunes program (which I downloaded to new computer) and my iTunes library file. There must be something else that's missing. My iTunes library looks the same on the new computer as it does when I open it on the external drive. If I click on an iTunes library song from my new computer, it will only play if I have the external drive plugged in.
My back-up drive is a mess. I have multiple copies of music, video, photo, and document files and I don't know how that happened. ={ Obviously, I don't know how to back up stuff properly and there are back-up files extending over a 6- to 8-year period. I think all I did was just drag and drop the main folders from the back-up drive to the same main folders on the C: drive. Also (and I'm kind of fuzzy on this) Windows used to automatically save music files in a folder within my document files (which makes no sense to me). As my Jewish friends would say, "Oy Vey!"

HT201272 Help - have an iTunes account on iPad for well over a year. Just bought iPhone 5 and I cannot purchase apps using my account. I am asked to verify my credit card and details but then it rejects them. They are still fine on the iPad. Any ideas?

Help - have an iTunes account on iPad for well over a year. Just bought iPhone 5 and I cannot purchase apps using my account. I am asked to verify my credit card and details but then it rejects them. They are still fine on the iPad. Any ideas?
I tried to contact support but they do not recognise my Thai phone number.
the Thai support site is all in Thai (and I neither read or write it).
All I want is a single email address that works - it must be quite a simple process.
I don't want to create another account with another credit card - life will just get seriously complicated then.
BTW my apple I'd is accepted for downloading free apps!!!

First of all, you should always save you photos on computer like any other digital camera.
Backup on iCloud or iTunes only backup your Camera Roll. The other photos should be already on the computer.
Note: Photos are not saved in iTunes, it's only a conduit between your iPhone and your photo managing software on computer.
What computer do you have?

I recently downloaded a 10.6.8 update and a game program has now been reduced in size. It's specifications are set for full screen, but it is about 1/4 of the size. Any ideas how to fix?

I recently downloaded a 10.6.8 update and a game program has now been reduced in size. It's specifications are set for full screen, but it is about 1/4 of the size. Any ideas how to fix?

Hi, I have got the same problem but all is 1/4 the size have you fixed it?

I have an apple certified refurbished iPod touch 3rd generatio. When playing the music with headphones, the music moves from song to song. When it is on a docking station, it repeats the song. Any ideas why or how to fix it?

I have an apple certified refurbished iPod touch 3rd generatio. When playing the music with headphones, the music moves from song to song. When it is on a docking station, it repeats the song. Any ideas why or how to fix it?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

When playing music from Ipod in my car, music suddenly stops and message appears to restore in iTunes. After a few minutes, it starts to play again. I hear a click and the apple logo shows on the screen. Any ideas??

When playing music from Ipod in my car, music suddenly stops and message appears to restore in iTunes. After a few minutes, it starts to play again. I hear a click and the apple logo shows on the screen. Any ideas??

You may need to do a Restore in iTunes.
Clicking sounds from an iPod that has a hard drive is probably not a good thing. It is possible that your iPod's hard drive is becoming unreliable.

Impossible to cancel my cc on the German website, any ideas?

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