IMPOSSIBLE TO DEACTIVATE PREPAID PHONE

ALL THE PHONE NUMBERS DO THE SAME THING
ADD A CREDIT CARD OR PREPAID PIN IF YOU DO ANYTHING ELSE YOU GET HUNG UP ON
IMPOSSIBLE TO TALK WITH SOMEONE LIVE
I JUST WANT MY PHONE DE ACTIVATED
>> Profanity removed to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

MAKE IT SIMPLE TO ACTIVATE
IMPOSSIBLE TO DEACTIVATE
>> Profanity removed to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

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How do I block calls and texts on a prepaid phone? Says service unavailble when I try to do it through VZW

How do I block calls and texts on a prepaid phone? Says service unavailble when I try to do it through VZW

bathgate69, sorry for this inconvenience. Which make/model phone do you have?
For your convenience, you can also reach our Prepaid customer service department at 888-294-6804 for help, as well.
LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

How to deactivate other phones from using my itunes account

Please help how to deactivate other phones from using my itunes account?

Hello Kirstyspencer
I would sign out of your Apple ID on those devices and also change the password to your Apple ID. That should stop people from accessing and using your Apple ID.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Apple ID: Changing your password
http://support.apple.com/kb/ht5624
Regards,
-Norm G.

Why does my current balance no longer show up on my prepaid phone?

I just switched from a Samsung flip phone to the LG Cosmos. Now the balance will not update on the home screen. When I called into Verizon they tell me that they do not offer that feature anymore. I find this hard to believe as it was working fine until just 2 weeks ago. So, does anyone have any idea of what is going on? Is my phone screwed up, or did Verzion really kill the balance feature on the prepaid phones?

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Solution to "unable to register prepaid phone"

Can't register account for your prepaid phone/device? Here's the link that works:
My Verizon Log-in | Verizon Wireless
Please make sure your knew phone is on because the temporary password will be send as a text message.
Also, your security code is the last 4 digits of your phone#. The Verizon does not say it anywhere, had to figure it out myself.

For me, it turned out to be somewhat different - my home wireless was working fine with several different devices/OSs, but it seems that WebOS stopped falling back to any DNS servers beyond the first one. Whereas other devices (android phones, linux laptops, etc) still resolved DNS fine using the secondary/tertiary DNS entries, WebOS starting giving me the "unable to resolve host" error. So I changed the (primary) static DNS entry on my wireless router to one of the Google public DNS servers (8.8.8.8) and now WebOS is happy again. The only thing that changed for me (on the tablet) was enabling usbnet just to check it out, and even after I disabled usbnet, I still had the name resolution failures. Go figure...

I have been adding data to my prepaid phone but Verizon is telling me it is unable to process. Why not? I have a list of add ons but I don't have them on my phone. Now I can't use my phone because they won't add to my phone. What do I need to do?

Why is Verizon not adding my data add ons when I sign in and try to use the service? I have been adding on since early November and I had to get another refill card. I don't have any data on my prepaid phone. Where is my data? I can't use my prepaid. I need help.

2BNatural,
I am so sorry to hear of the issues you are having with adding data. We definitely want you to be able to have access to your data added. I apologize as we are unable to access prepaid accounts. Please reach out to our prepaid department at 888-294-6804 for further assistance.
LindseyT_VZW
Follow us on Twitter @VZWSupport

Urgent help with prepaid phones?

We just activated a batch of new prepaid phones. They activated fine, but whenever we try to place outgoing calls, one or two rings in, we get an error message as if the call is to a wrong or disconnected number ("The call cannot be completed as dialed"). Halfway through this message will stop and the phone will continue ringing. This can happen twice in one phone call sometimes. It eventually reaches the number dialed, but it takes twice as long. I need to get this resolved ASAP. I've run *228 operations and even did some manual stuff with Verizon tech support, who basically threw up their hands and said they couldn't help me after a while.

Is it every call you make that you hear the error message on? Can you dial *611 from the phone and hear the balance?--if not call 888-294-6804 from the cell phone and you should get a message from verizon about your account now being activated.
Other than the issue with Tech Support, Manual Programming was done with them i'm sure, Have you checked your Nam Settings (Menu > Settings and Tools > Phone > System Select) ensure it is on NAM 1, if its on NAM 2, change to NAM 1 and dial *22890.
Hope this was some-what helpful.
Best Wishes

How can I add the Blackberry my friend gave me to my account that already has my prepaid phone on it?

How can I add the Blackberry my friend gave me to my account that already has my prepaid phone on it?

A few questions to clarify your specific situation will help us to better help you...
Do you want to swap phones and use the BlackBerry instead of your current phone? I don't think you can add a line to a pre-paid account to use both - it would have to be two separate accounts.
What model BB is it? And is it Verizon branded? It may or may not be usable on a pre-paid account.
Finally, what is your current phone and account set up? You may need to get a different pre-paid plan to use the BB, if it is usable on Verizon.

I keep getting the "Something went wrong" message on my Droid Razr HD also. I looked in my Settings, and I don't have a Cloud app - I have a Cloud Print app with nothing cached. This is making it nearly impossible to use the phone - please help! So far,

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The details you're providing are very helpful, Maj_Dad. With airplane mode enabled,
there would be no message because that disables celluar data. I would recommend
tying that mode with WiFi to see if it still happens. It sounds like this issue
has something to do with one of the applications on the device.
JoeL_VZW
Follow us on Twitter www.twitter.com/vzwsupport

Usage reports for prepaid phones

My employer is considering purchasing some prepaid phones for several new temporary employees whose primary role will be to make weekly phone calls to our clients. We would like to keep track of the calls made with these phones, so I'm wondering what sort of call reporting is available on the My Verizon page for prepaid phones? A sales rep told me that each wall was listed and that the list is updated hourly, but I am wondering if the list is downloadable, or if it is only viewable through the webpage.
Can anyone help me out? A screenshot would be especially helpful.

The page is downloadable put it doesn't cover all phones, sometimes it will cover a call from verizon to verizon and other times its doesn't I went in and checked on my summary list and I don't no why it dose'nt cover all of them so this would not be reliable for what your boss wants it for.

Can you deactivate the phone feature and still use an iphone?

Can you deactivate the phone feature and use an iphone as an ipod touch and still sync with iTunes?? I would like multiple answers so I can compare.
Message was edited by: theharrypottergeek

You can remove the SIM card to prevent any cell phone services and use the iPhone as an iPod Touch.
You can cancel your service with AT&T or use the SIM card with another phone, or get a new phone with AT&T using the SIM card that shipped with the new phone to activate phone and use the iPhone as an iPod Touch.
In order to install a firmware update on a no longer activated iPhone, or restore a no longer activated iPhone with iTunes if wanted or needed, the no longer activated SIM card must be inserted in the iPhone to complete the process - the SIM card that was used with the iPhone when it was activated.

How to deactivate the phone?

I want to give my iPhone to a relative. I would like to leave it relatively untouched, and just deactivate the phone so she can activate it for herself. How can I do this?
If it can't be done with just the phone part, how can I reset the phone to original and keep it with the 1.1.4 software?

Just pull your SIM card out. She just need to get a new SIM card to open a new account for herself. You can do a restore if you want to wipe it clean.
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MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
Creator of 'Mac611 - Mobile Mac Support' (designed exclusively for an iPhone/iPod touch)

I live in Canada and bought a prepaid phone last year in Rancho Mirage Ca. I cannot add any money to the phone now and have lost serviceWill not take my Visa

My prepaid phone ran out on Nov. 16 and the web site is out of order so I cannot add funds on line.
I phoned the 1 888 number but was told they cannot take my Canadian Visa number even though I used it to purchase the phone last year.
I think because I am in Canada the chat service doesn't work for me either.
Would love to give Verizon an other $100.00 for another year of prepaid service but so far no luck.
Any ideas short of having to drive to the USA to a Verizon store?
Thanks,
Terry

Hi Retiredterry!
I do have some additional information for you, and I'm sorry for any confusion or inconvenience.
• An international credit card with numeric ZIP/postal codes can make payments via Express Services options such as IVR, #PMT, My Verizon, and My Verizon handset.
• Canadian credit cards:
• With alphanumeric ZIP codes are accepted via My Verizon.
• Can be used for Automatic Payment Option (APO).
• Can be used for payment on My Verizon Handset.
• User must first enter the Canadian credit card into the wallet section of My Verizon Online, they can then choose to pay using their wallet on the handset.
• My Verizon can process payment from an international credit card with alphanumeric ZIP/postal codes.
• Only international credit cards with ZIP/postal codes of 9 digits or less are accepted in My Verizon.
Thanks,
ChristinaB_VZW
Follow us on Twitter @VZWSupport

I have just created a new username and bought a new prepaid phone. I am being toldf I am not the account owner. Why is this?

I have just created a new username and bought a new prepaid phone. I am being toldf I am not the account owner. Why is this

Owner status on POST PAID is not the same as PRE PAID.
on prepaid you can get any device you like.
But you pay upfront.
People on post paid get the advantage of reduced priced devices on contracts. Prepaid is no contracts.
Any carrier will function the same way. Go online and check out Verizon pre paid policy and then look at the other carriers.
Maybe prepaid from Walmart or Boost Mobile, or Cricket etc. would be best for you. Pay for all you can eat calling, texting and data for one low price. Say $45-$55 and buy the phones they offer.
Good Luck

Can I change my contract phone (contract exspired) to a prepaid phone

I bought a used Verizon GL Envy 3 Postpay contract phone. THe phone is now without contract. I was told I can switch it over to a prepaid phone, but when calling Verizon they told me I could not. I have friends that have done this, so I know it can be done.
THe ESN is clear, I had it checked. Does anyone know about how to get this done?
Thanks

If the phone requires a data package on postpaid service (basically if it falls into the 3GMM or smartphone categories), then it cannot be activated on pre-paid service. The enV3 requires a data package because it is a 3GMM phone, so it cannot be used on prepaid.

IMPOSSIBLE TO DEACTIVATE PREPAID PHONE

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