Impossible to download Anna 1/2 - 2/2 package from...

With Ovi Suite v3.1.1.85, the download of Anna 1/2 - 2/2 always fail. i had tried to download it many times from 2 pc with different internet connection.
Can we download this 2 packages directly ?

i have no idea mate...
yes im UK based...
when i hooked my N8 upto the computer and update with Ovi or NSU... i too was getting the disconection notice... eventually i got sick of the warnings.. and i backed my data up, and reset my N8.. at that point some how it suddenly had what im refering to as the "basic" anna package... so i have the new icons, missing apps and other apps that wont work.
when i hook it upto the pc now .. im getting the notice that there are between 5 and 7 updates available (no idea why it changes daily) including important and required updates...
and im sure you will be shocked to hear that after more than 100 attempts using my laptop, the house desktop, my brothers mac book... both laptops were tried using the net at home, over wifi at a service station... but nothing...
as i have made quite clear... the customer support has been sh*t...
despite the many emails i have sent to nokia.. i have not once got a reply that made an ounce of sense... its all geek speak.
It should NOT be this hard to update a phones software...
i mean for f*ck sake i can wipe the hard driver on the desktop pc, format it and reinstall or update the OS with wondows Vista or Windows 7 in less time that it took to install the "basic" anna package
oh and can someone answer me why Nokia is sh*tting on its UK customers by not supporting wifi update directly to the phone without the need for NSU or Ovi...

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