Impossible to download PhotoshopCC in Creative Cloud

I just installed Creative Cloud on my PC and once in the app window, I try to download PhotoshopCC I receive this message: Download error, retry or contact service (404)?
Can someone help?

Hi,
The 404 or Not Found error message is a HTTP standard response code indicating that the client was able to communicate with the server, but the server could not find what was requested. 404 errors should not be confused with "server not found" or similar errors, in which a connection to the destination server could not be made at all. A 404 error indicates that the requested resource may be available again in the future.
Please try disabling security software and try installing again. If still the same error then I would recommend to contact your network provider.
Regards,
Romit Sinha

Similar Messages

  • Get error U44M1I210 when trying to download PhotoshopCC with Creative Cloud

    I recently bought a new laptop with Windows 8. I downloaded and installed Creative Cloud with no apparent problems. I then downloaded and installed Lightroom5 from Creatuve Cloud with no problems.
    I then started the download and install process for PhotoshopCC and went to bed. This morning It had stopped. It said to quit Lightroom5 and retry. When I did I got the error U44M1I210: unable to extract downloaded files.
    I tried help and found a related U44M error problem that suggested uninstalling PhotoshopCC and trying again. I did this and got the same error. (There was no PhotoshopCC to uninstall this time.) It suggested closing and reopening CC. I did that.
    The problem persists.
    Does anyone have suggestions?

    I am new to the forum. I am having a problem finding out how to post and display the post. When I couldn't find out how to reply to Jeff, I sent emails. They are listed but I can't figure out how to display the content.
    I took the advice in one of the links and restarted the computer. I then started creative cloud and hit "install" for Photoshop CC. After a couple of hours it said the installation was successful but a patch failed.
    I have lost the original but the error message now reads
    "Update Failed
    Download error. Press Retry to try again or contact cutomer support.(49)"
    Trying again gave the same message.
    I went into the photoshop folder and started photoshop.exe.
    It nominally appears to work except that the print and symbols are almost unreadable. (this is probably due to the 3200x1600 screen resolution).
    Any comments?
    MarionSt

  • Cannot download assets from creative cloud market....?

    Hi, I like Adobe Creative Cloud very much, just started using it beginning of this month!
    I do have a question. In my Student and Teachers license of Adobe CC, I do not have access to downloading from the Creative Cloud Market. That options keeps telling me that only a full license premium gives access, so I need to upgrade.
    I’ve been on the forums, had chats with customer service and talked also on the telephone about this. I was told that a student license doesn’t have those options because I pay a reduced price. I visited a lot of webpages with info about Adobe CC and read a lot :-). I cannot find anywhere that students and teachers cannot access those options. Only with the Photographer’s Bundle and the Free Adobe CC there are restrictions as I understand. The Student and Teachers version is promoted (as in article in link below) as having the same tools and services as the full premium license.
    But Adobe CC Market downloads remain not accessible to me unless I upgrade to another ‘plan’ – and I remain in the dark about the rule here. Is it incorporated as said in the article below or is it not? Can you please help me with my question?
    Kind regards, Kim Terbrack.
    Article link: Adobe Black Friday / Cyber Monday 2014 Offers, Deals & Specials | ProDesignTools

    Moved from File Hosting, Syncing, and Collaboration forum. Someone in this more general CC forum should be able to answer your question.
    Thanks,
    Elba

  • Downloading the Adobe Creative Cloud app opens Adobe Product Manager but never updates it

    I've tried seveal times to download the Adobe Creative Cloud app but each time it opens Adobe Product Manager and then never updates APM to the Creative Cloud app nor does it give me any options to install the CC app.  Note: I've used adobe cleaner to clean my manager and did a fresh install of the latest Adobe Product Manager.  This allowed me to at least see all of the other CC programs and install several of them.  Its my understanding that APM is suppose to update itself to the CC app but it never does.  I'd really like to have the CC app to interact with the cloud as is intended.  plz advise and help.

    Nickpl the forums are fairly active right now.  You may want to take a look at the topics listed under the annoucements and within the FAQ Creative Cloud Download and Install forum - http://forums.adobe.com/community/download_install_setup/creative_cloud_faq while you wait.  We are updating these areas with any new issues or solutions which are being discovered.

  • Why does the download button for creative cloud keep telling me to download it from a computer?

    I have a dell all in one desktop and everytime I try to click the download button for creative cloud or photoshop, it says "Creative cloud/photoshop is a desktop app, download it from a computer." This doesn't make any sense.

    Which browser are you using to download the application? Whatever browser you're using, it is recommended to clean the browser's cache and then quit the browser, relaunch it and login with your credentials again.  If this does not work try another browser..

  • Download error in creative cloud, won't let me install updates.

    download error in creative cloud, won't let me install updates.
    Evert time I hit reload, It keeps saying download error.
    I uninstalled the cloud, and Re installed it, and still have issues

    Quading2390 make sure that you are browsing to the User/<UserName>/Library folder.  You can see an example screen shot below.

  • Apps Tab in Creative Cloud says Download Error [was: Creative Cloud]

    When I choose Apps Tab in Creative Cloud it will say Download Error Please Retry to try again or contact customer support.
    Any idea how to solve this problem?

    Hi KS Sor,
    Please refer to the threads below where this issue has been resolved:
    Creative Cloud "Download Error" message
    Creative Cloud - Download error - stubborn error
    Regards,
    Sheena

  • I'm trying to download the adobe creative cloud app so I can get Photoshop CC but it keeps failing and I get this pop up with Error Code 205

    I'm trying to download the adobe creative cloud app so I can get Photoshop CC but it keeps failing and I get this pop up with Error Code 205. What does that mean?

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088

  • I keep getting error message: unable to extract to temp directory when downloading InDesign from Creative Cloud

    I have Windows 7 32-bit Am trying to download InDesign from Creative Cloud desktop version and I keep getting the error message "Installation failed, Unable to extract to temp directory. Please contact customer support. (EX11)
    have tried going into temp files and moving Indesign file to desktop, but still failing

    Creative Cloud Error Codes (WIP) | Mylenium's Error Code Database
    Mylenium

  • I just download the Adobe Creative Cloud in my computer. As I live in Brazil, the software is in portuguese, but I'd like it in English. Is that possible to change the language? Thanks a lot.

    I just download the Adobe Creative Cloud in my computer. As I live in Brazil, the software is in portuguese, but I'd like it in English. Is that possible to change the language? Thanks a lot.

    CC desktop lists applications as "Up to Date" when they are not
    -http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

  • When I start downloading apps on creative cloud with windows 7 professional 64 bit, Creative cloud blanks out and stays blank til I re-start the program. I have tried re-installing it and deleting the OMP file. What do I have to do to be able to install a

    When I start downloading apps on creative cloud with windows 7 professional 64 bit, Creative cloud blanks out and stays blank til I re-start the program. I have tried re-installing it and deleting the OMP file. What do I have to do to be able to install apps?

    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Trouble downloading dw from creative cloud

    I am administrator and keep getting an error message that I need administrative priviledges to download Dreamweaver from Creative Cloud.  And then I have to close the error message window.  ?????? Does anyone know what is going on here?

    Where are you trying to save the download too?  Do you have adminstrative privelages?  Which operating system are you using?  Finally are you on a Managed network?

  • Not able to download app on creative cloud

    Hi Can anoyone help? I've been having problems trying to download app on creative cloud. It kept prompting ''Download Error, press retry to try again or contact customer support''
    How do i resolve this?

    Hi Blackbaber,
    Please use the below alternate link to download your products.
    http://prodesigntools.com/adobe-cc-direct-download-links.html
    Please make sure to complete the Very Important Instructions section prior to clicking on the download link.
    Thanks

  • Im trying to download muse through creative cloud using Windows 7

    Hi there
    everytime I try to download muse through creative cloud i get an error message that it won't download because the download manager/file may be corrupt. I've tried redownloading the adobe manager but still having probs. and I've tried turning off the virus protection in case its interferring. Nothing's helping. Hope u can assist.
    tks
    a

    Are your problems only limited to Muse or are you unable to download and install other Adobe applications through the Adobe Application Manager?

  • Trying to download PhotoShop on Creative Cloud but it remains at 0%

    I just downloaded the free trail of Creative Cloud but when I go to download PhotoShop on Creative Cloud it won't download it just remains at 0%
    Can anyone help me get PhotoShop installed?

    This seems due to firewall or proxy settings, Please verify the same.
    Refer:
    http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html#Downlo ad products and updates
    Regards,
    Ashutosh

Maybe you are looking for