Impossible to get January Software Upgrade?

Is it really impossible to get the January Software Upgrade if I don't reside in a country with an iTunes store?

Hi Firewhisky,
Actually it is. Sorry!
However, if you have any friend that resides in one of those countries, and you visit him, I think it would be a great chance to get it on your iPod!
Hope this helps!
!http://signatures.mylivesignature.com/54486/122/A57996D55BE7ABB4A67DE686D381A27 4.png!

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Can't Get January Software Upgrades

Ok so I just bought this iPod Touch from my cousin a few days ago. I wanted to get the software upgrades but I don't know how.
I went to http://www.apple.com/ipodtouch/ and clicked on the icon on the bottom left that states "Have an iPod Touch without the new software? Five new applications for just $19.99. Get the January Software Upgrade."
It then opened up my iTunes and went to some iPod touch January Software Upgrade page.
There is no "Buy Now" button just a button on the bottom right saying "OK" but it doesn't do anything...
I have the latest iTunes and software version 1.1.4
someone help please...
Message was edited by: Santi78342

Hi Santi78342m
You're using the wrong link. Use [this one|http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=271872604 &s=143441].
Hope this helps!
!http://signatures.mylivesignature.com/54486/122/A57996D55BE7ABB4A67DE686D381A27 4.png!

Cannot Get January Software Upgrade To Install

I am unable to install the January Software upgrade on my iPod Touch. I have have reset it multiple times, and tried all of the troubleshooting tips I could find on here.
The error I get is:
"iTunes could not install the iPod touch Software Upgrade on the iPod because an unknown error occured (0xE8000001)."

The update is stored in the user folder of the user you are logged into your computer as. If you create a new user on your computer you will need to move the update from the old user account to the new user account in the correct location. It is stored at (username)/Library/iTunes/Mobile Applications. Create this folder structure in the new user account on your computer, and move the ipod touch app pack to the new user account. Make sure you check permissions on the file after you move it to be sure that read and write privileges are set for the new user. Also be sure you do not have the ipod set to manually sync.

Cannot download the January Software upgrade

Frustrating....i click on the January software upgrade, yes iTunes and iPod Touch are the latest, it takes me to the page where you click ok, that gets me to the store, and yes I have an account, and then i click on the JSU, and it brings me back to the OK page, anyone any suggestions as to how I can get this upgrade to my iPod Touch? thanks, e_moma

I got exactly the same problem :
I go to the itunes store, click on the "January update" button --> it leads me to the presentation page of the update, with only a "ok" button at the bottom --> I click on it, and it brings me back to the itunes store... that's all... And I can try again and again, it's a very beautiful infernal loop :-D
I precise that itunes is 7.6, iPod touch is 1.1.3
I register my iPod few days ago when I bought it, so I cannot do it again (or I do not know how to do...)
Does anybody have a solution ?

CAN'T DOWNLOAD JANUARY SOFTWARE UPGRADE!!

hey so ok this is what's happening.
before we start YES I have updated to both ipod touch software 1.1.3. AND to itunes 7.6!
I plug in my iPod, open iTunes, and go to the iTunes store. I click on the "January software upgrade" link on the store's homepage, and it takes me to a white page with pictures of iPod touch, descriptions of the new apps and features, icons for them, and a list of system requirements. A message in red text says "Connect iPod touch and click 'check for updates' before installing the January software upgrade". Umm but I already did! Also, at the bottom of the page of the left and right sides of the page are buttons saying "no thanks" and "remind me later" respectively.
There is no option anywhere on the page to purchase the upgrade. What gives?

I seem to be having the same problem as others. I have purchased the software but cannot get any further. It will not appear in the purchased box under store. I have spoken to Apple and they were no help whatsoever. I am getting really hacked off. Would you walk into a shop buy something and then be told sorry you cannot have it, email us and tell us what your problem is. MY PROBLEM IS I HAVE PURCHASED SOMETHING AND I CANNOT HAVE IT.......... CAN ANYONE HELP

Purchasing iPod Touch January Software Upgrade help

Alright, I'm trying to get the software upgrade for my iPod Touch 1.1.4. The screen tells me that if my iPod is connected to disconnect and reconnect after that I go to the bottom of the page and click okay and it just sends me to the iTunes Store main page. I've tried clicking okay then disconnecting and bringing up the page but nothing seems to let me purchase the software upgrade. Any help is appreciated.

I am encountering exactly the same thing. I had the upgrade and when using Notes the program locked up and returned to the iPod Touch desktop. Notes was now unusable. So I reset the iPod, installed 1.1.4, reinstalled iTunes. Tried everything a few times and kept getting the same pattern, from the web site to the iTunes January update page, then from there back to the homepage of iTunes.
It is like it doesn't recognize that 1.1.4 does not have the upgrade. Something is buggy. Hopefully with the next update it will work because it doesn't now.

Unable to buy January Software Upgrade for iPod Touch

The iTunes Store (Australia) throws a "Payment Processing is temporarily unavailable" error when I try to buy the January Software Upgrade.
Anyone else getting this?

It finally worked today. Site must've been busy.

Upgrading to 1.1.4 and losing January Software Upgrade

Hi,
I've just upgraded my 16GB iTouch to 1.1.4
Unfortunately, when I did, it lost the January Software Upgrade.
I not longer have the laptop that I used to install the Software update, so I don't have my own copy of "iPod touch App Pack 4A93.ipa".
I tried to use my friends copy of the file, but it's not letting me install it.
I keep getting "The iPod touch Software Upgrade was not installed on this iPod "iTouch" because you are not authorized for it on this computer"
I've verified that I'm logged in with my apple ID, but I think the ipa file is tied to my friends account.
Is there any way that I can download a new ipa file for my account? or is there anything else that I'm missing?
I've no way of getting the computer back.
missing my mail already
thanks,
Stephen.

perhaps the only way you will be able to get it back now is to send an email to apple support explaining your situation. i would also check your purchase history and provide them with the order number from when you purchased the upgrade. i am pretty sure they will allow you to have it again. they will put it in your account and you will have to click the "check for purchases" option in itunes to download it.

Can I purchase the January software upgrade with an iTunes gift card?

Hey guys,
I have an iTunes account, but do not have a credit card on file. I have always just used gift cards to buy music. My question is: Can I use a $20 gift card to purchase the January software upgrade for the iPod touch?
Thanks!

Hey!
Yeah so long as your credit is monetary and not songs in your iTMS account then you should be fine.
I used up the remainder of a £25 gift card to purchase my update.
Cheers,
John

January Software Upgrade - Availability outside the iTunes Store countries

I have (an iPod Touch) model number that should receive a free January Software Upgrade as stated in the Apple Price Protection Policy.
Mention that it was bought in the European Union, France, while I was on vacation. However I don't see an option to upgrade in iTunes without being asked for an iTunes Store country credit card. I currently reside in Romania(which is also part of the E.U.).
I searched the support pages and I didn't a Apple customer support email address to send my complaint to.
How can I receive the upgrade? Is this upgrade limited to ITNS countries?

I had thought not, but I tried last week after a discussion with someone from Apple (Asia Pacific). I had earlier bought the QuickTime Pro licence but that was with help, so I registered at the Hong Kong online store and bought the licence for Aperture 2. As for hardware, as far as I am aware, No.
For me as well, the country I am in does not have an Apple online store (or an Apple store come to that) and the distribution system is somewhat different. Those who wish to be "in the loop" use a franchise system -- iStudio and iBeat.
I would hope that the Apps Store would take a different route. Some friends here do have credit cards issued in other (acceptable) countries and they are able to buy from iTunes stores. I have been here so long that all my credit cards are Thai issued -- fine when I go to San Francisco or London; fine with the online Apple shop; fine with music purchases from a number of sources in the US; but not for iTMS. I can sort of accept restrictions on the music and videos (try the BBC for tight-a** behaviour), but the iPod touch software burns.

Restored iPod, can't get january software update

I had to restore my ipod to make it sync with another computer and now I can't get the software update I freakin bought. I have tried everything under iPod Touch on the support pages. I have everything right and it just won't let me get it. This computer I bought the update on has had the OS reinstalled on it since then.

I've got the same problem. My touch came w/ 1.1.3. I up'd to 1.1.4, and purchased the January app update when it came out.
I wanted to wipe my iPod of personal information (going to sell it). I read on here that doing the settings:erase doesn't remove all information (wifi, iTunes purchase). Tried it, verified that post was correct (I could still attach to my encrypted wifi). So I went looking for a total reset instructions.
Found Apple's webpage on how to do it, and then how to install, verify or reinstall the January update: http://support.apple.com/kb/HT1376
So I factory-reset it, then followed the instructions to reapply the update. It's not working for me. I can sync music, videos, etc to it. I see the correct software version and serial number when I click on it in iTunes. Just no new apps on it.
I've performed the reset/sync ordeal a few times now. Tried setting it to manual, just to see if that might do the trick. Or toggling to non-manual afterward.
Still no luck

Will the 6G Nano Get the software upgrade that is in New Nanos?

Just curious if anyone knows if the Nano 6g is Going to get the new softare that is included in the newly released Nano. I dont think this would be unheard of for apple, since Many of the Ipod touches received the I OS updates of the newer IPOD Touches, although I beleive the first one was for a nominal $5 fee. The new watch faces would be great, although, im not sure about the new Icon screen with only 1 icon on it. But the new fitness features seem nice too. however, none of these features would be any reason to upgrade my current 6g, as I think the new one is a 6G with minor software enhancements. Im not even sure what they are calling it? anyone know if they call it a 7g now? Is this really 7g?

Absolutely yes. Mine is updating right now to version 1.2
BTW I live in Mexico, and it's a product red 16GB 6th gen nano
I'm on Snow Leopard 10.6.8 and iTunes 10.3.1

HT4623 please help i cant get my software upgrade for ios 7 there is a one in the software upgrade box but all it says is checking for updates

cannot up date software to ios 7 so i can get certain apps all it does is say checking for updates

Here are some options:
1. turn off your device completely for at least 30 sec
connect your device to your computer
update using iTunes in your computer.
2. If the first option fails, try resetting first the settings (setting>general>reset>reset all settings). Once done click on settings>general>software update

January software upgrade for itouch

I want the upgrade and when I go to the link it takes me to itune store, but I don't get buy now. I have tried every way I can think of getting it but I can't. I have meet all of the requirements.

Follow this thread http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=271872604&s=14 3441

Lost January Software Update, how do I get it back?

Hey ya'll, im new to apple and its products, only be an apple user for 7 months, and am still planning on getting the new iPhone and Macbook Air when I get more money, lol. But, for now, only product i have is iPod Touch, and I just had this problem happen to me and dont know how to fix it. I just scrolled it from an email i sent to their support. Hope you guys can help me fix it.
Thanks
"Hello. I am really confused now, so Ill just get right to it. Last night, when I hooked up my iPod Touch to my computer, my computer first recgnized it, however, when I went to my iPod no movies or no songs were on there. I unpluged it, pluged it back in. Then it says your iPod cannot be recognized, and so I had to format my entire iPod Touch, losing all my settings, and the 2008 January Software Update that I paid $19.99 for. So then, I go back into my iTunes account, after restoring it, and re-syncing all my songs and videos back to the iPod, and it says that I never paid for the January Update ($19.99), which I did, and 3 Metallica songs ($0.99/ea) that I purchased that same day. So then I go and try to put my credit info back on, to "pay" it off again, and it wouldnt let me, and said something about enter a vaild security code, which i did (the 3 numbers on back of credit card at the end in a box), numerous times. I would like to know how do I get my january oftware Upgrade back, as well as my 3 songs I purchased in January 2008."

First, see if the update is gone, or not being utilized:
The iPod touch January Software Upgrade can only be synced to iPod touch from the primary iTunes library. If the user is manually managing music and video on iPod, this is the computer where they first set up the iPod or first set it up after restoring the iPod. The "iPod touch App Pack 4A93.ipa" file can be copied from the computer where you purchased it to your primary iTunes library computer, and sync the iPod from there.
The file is located here:
Mac OS X:
~/Library/iTunes/Mobile Applications
Windows XP
C:\Documents and Settings\[user name]\Application Data\Apple Computer\iTunes\Mobile Applications\
Windows Vista:
C:\Users\[user name]\AppData\Roaming\\Apple Computer\iTunes\Mobile Applications\
Note: These locations are hidden by default in Windows. You can these locations by choosing "Show hidden files and folder" in the View tab of the Folder Options Control Panel.
Now, if you can't get this to install, you can try to set your Touch to automatically sync instead of manually sync.
If that doesn't do it, login to your iTunes store account within iTunes, goto your account, and select "report problem"
They should be able to help you with the downloads and the update from there.
Scott

Impossible to get January Software Upgrade?

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