Impossible to import

I have seen this problem posted before but unfortunately no
answer. I am using RH6 and it just happened to me. I now cannot
import anything: html, word, htt; pdf...
The import dialog appears for a split second and then
disappears.
Impossible to find it (even when ataching a second monitor
placing it in every position possible to hopefully find the dialog
in the case the coordinates of window got changed for some reason).
The only solution I found so far was to reinstall RH under a
different user account. This is not a solution.
Anybody has a glimpse of an answer to this?
Thanks,
Chris

This thread has not established that when you installed RH,
you were logged into the PC under your profile with admin rights on
the PC.
Sometimes we assume too much. No offense intended.
If that's not the issue, cleaning up the registry can fix
some problems that are otherwise hard to track down. If you're not
comfortable doing it yourself, maybe your desktop support tech can
help you do the following:
Uninstall RH and 1-Step RoboPDF, if it's there.
Launch regedit.
Clean up the registry items mentioned in RH X5 uninstall
instructions. (If you thought you did this already, it's worth a
minute to verify that they aren't there.)
Search (Edit > Find) RoboPDF in Keys, Values and Data.
Delete each entry with RoboPDF. Sometimes the line will
disapper, and sometimes it will revert to a default (undefined)
status.
Install RH.
The usual disclaimer: It worked for me with no apparent ill
effects. If you make a mistake, you cannot easily restore what was
there, and consequences may be severe. Some people say you should
never edit in the registry without certain knowledge and/or formal
training.
Harvey

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