Impossible to load the PDF preset "Rich Content PDF"

hello,
The loading of the preset "Rich Content PDF" failed.
I Choose Edit > Adobe PDF Presets. I Click Import, and I select the "Rich Content PDF.joboptions" file.
But I have an error message (Impossible to copy the PDF preset).
Can you help me?
David

What is the answer to this issue?
Adobe support (blogs, forums, etc) sucks big time!!!!

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