Impossible to pair my Smartband with a Samsung S3
Hello,
I've recieved my smartband yesterday, and i went from excited to mad.
I'm running android 4.4.2 on my samsung galaxy S3 (which have a 4.0 LBE support).
I've downloaded Lifelog / SmartConnect and Smartband applications yesterday, so they're all up-to-date with the latest version.
When I try to pair my smartband with NFC, nothing happens (just the noise when a NFC tag is recognize by the phone).
When I try to pair my smartband with Bluetoooth, it just "connect" then 1millisecond later, disconnects. Sometimes I get error message like err 129 ( with an error message like "something went wrong when asking the device more informations")
I previously had a Withing pulse tracker, which I sold when I pre-order the smartband. I now deeply regret my choice
PS: It's been one year i'm using the SRS BTX300, and it can be paired with both NFC/Bluetooth (I say this just to let you know that my bluetooth / NFC is working)
I'm sorry to hear about this.
Bluetooth Low Energy (BLE) devices will not show in the Bluetooth devices menu.
If you have problems connecting the SmartBand I suggest that you reset the core unit, uninstall SmartConnect, SmartBand and Lifelog applications and reinstall them again. Then try to do another pairing via NFC.
To reset your SmartBand
1 Turn off your SmartBand.
2 Press and hold down the power key until notification light A starts flashing.
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