Impossible to perform this operation because the document is incompatible with this version of Photoshop"

I encounter a problem that is increasingly recurring, at the opening of a PDS Photoshop CC.
After working on a file and then close Register one, he can not open and displays a incompatibility message me with the same software that I was used to create it.
I work on a PC with Photoshop CC, but the same problem has occurred on a Mac with Photoshop CS5.
Yet I shall endeavor to select "maximize compatibility" every time the question is asked me.
Anyone know it and the problem (we can always dream) how to recover the files in question?

Thanks for you help.
First i was trying to save on a shared cloud. Later, i save my files on an internal hard drive and then copy them on the cloud, but when i, or the persons that access the folder on the cloud, try to re-open the file there, the problem is coming back.

Similar Messages

  • Unable to update this object because the following attributes associated with this object have values that may already be associated with another object in your local directory services

    Getting this error from DirSync
    Unable to update this object because the following attributes associated with this object have values that may already be associated with another object in your local directory services: [UserPrincipalName
    [email protected];].  Correct or remove the duplicate values in your local directory.  Please refer to
    http://support.microsoft.com/kb/2647098 for more information on identifying objects with duplicate attribute values.
    Quick eyeball and couldn't see the cause in the user account so used the script here:
    http://gallery.technet.microsoft.com/office/Fix-Duplicate-User-d92215ef
    And got these outputs:
    PS C:\Windows\System32\WindowsPowerShell\v1.0> Export-OSCADUserPrincipalName -UserPrincipalName "[email protected]" -Path .\outputs.csv
    WARNING: Cannot find objects with specified duplicate user principal name
    [email protected]
    Found 0 user(s) with duplicate user principal name.
    Where to from here?
    Richard P

    Hi,
    Did you talk about the Microsoft Azure Active Directory Sync tool ?
    If yes, this issue occurs if one or more of the following conditions are true:
    An object in the on-premises Active Directory has an SMTP address that's the same as the SMTP address of the object that's reporting the problem.
    An object in the on-premises Active Directory has a mail attribute that's identical to the object that's reporting the problem.
    An object already exists in your organizational account and has the same SMTP address or mail attribute as the object in the on-premises Active Directory
    More detail information, please refer to:
    http://support.microsoft.com/kb/2520976/en-us
    [Troubleshooting] Unable to update this object because the following attributes associated with this object
    http://blogs.technet.com/b/aadsyncsupport/archive/2014/05/20/troubleshooting-unable-to-update-this-object-because-the-following-attributes-associated-with-this-object.aspx
    Regards.
    Vivian Wang

  • "Can not perform this operation because the layout is too complex"

    "Can not perform this operation because the layout is too complex"
    to create a 3D extrusion
    Hello
    Is it possible to work around and solve this problem?
    Without going through the box: cutting 4 part
    please
    xavier.

    Merci Violon popur tes conseilles, cool !
    After clipping of an object on a photo
    I want to make a 3D extrusion.
    With a picture of this size that does not work :
    1979/2765 300PP 31,3Mo
    I have this error message appears: “ Can not perform this operation because the layout is too complex ”
    For successful operation
    I must necessarily reduce the size of the photo to
    597/834 300PP 2,85Mo !!!
    How not to lose the pixel ?
    I need it additional plugins ?
    Version Adobe Photoshop : 14.2 (14.2 20131211.r.515 2013/12/11:23:00:00) x64
    Système d'exploitation : Mac OS 10.9.1
    Architecture système : UC Intel Famille :6, modèle :44, niveau :2 avec MMX, SSE Entier, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Nombre de processeurs physiques : 12
    Nombre de processeurs logiques : 24
    Vitesse du processeur : 2930 MHz
    Mémoire intégrée : 32768 Mo
    Mémoire libre : 27285 Mo
    Mémoire disponible pour Photoshop : 31299 Mo
    Mémoire utilisée par Photoshop : 90 %
    Taille de la mosaïque d'images : 1024K
    Niveaux de mémoire cache de l'image : 4
    2 X 2,93 GHz 6-Core Intel Xeon
    NVIDIA Quadro 4000 2048 Mo
    4 X 8 (32 Go) DDR3 @ 1066Mhz
    2 X OWC Mercury Extreme Pro 6G SSD Media (System acquisition / Projects)
      2 x 2 To de DD (5400tr/min)

  • When I installed the newest update it said some of the features were incompatible with this version of Firfox yet when Firfox starts it says I have the newest version.

    I got a new update. I installed it and it said that some of the features were not installed because they incompatible with this version of Fire. I figured "Okay" and continued. When Firefox opened it said I have the "Newest" version. Great, then how come some of the features are not compatible with the "Newest" version. That makes no sense!

    It is possible that because of changes made to firefox, some other software used with Firefox may no longer be compatibile (for example some toolbars) or it is possible the software may work with Firefox, but the software does not recognise the version of Firefox.
    First of all check the add-ons are up-to-date. Downloading, installing and using the [https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/ Compatibility Add-on] may help to allow such Add-ons to be run for testing, and hopefully some may actually work.
    * see [[common questions after after updating firefox]]
    If you are having problems, please state the full name and the version number of any add-on or plugin software that is causing a problem.

  • "Unable to perform this operation because No enough ram"? Insolent!

    Hello, 
    I use Photoshop CS4 Extended and I don't speak english but..... When using the quick selection tool  sometimes gives me the following message "Unable to perform this operation because the available RAM is insufficient." Actually I do not understand because thanks to a software that gives me real-time active memory available, I know that this is largely sufficient (more than 1GB of available). Besides, I need only close the file. psd and I reopen the message to disappear In short .... I do not understand and I find it annoying!!
    Best regards, 
    Ben 
    Ps: The making of a double q only rarely solves the problem. 
    Setup: 2 GB of RAM 
                Xp 32 bit 
                69% of available RAM memory has toshop or 1200 MB

    J'ai installé le sp3 de Xp et le bug semble avoir disparu (j'etais rester au sp2)....

  • Cant schedule refresh - We can't perform this operation because this workbook uses unsupported features. Correlation ID: 42e1a475-20ea-41ae-9d8d-e1889d4c2d77

    Hi all,
    I have a workbook with a set of scheduled refreshes (powerquery via the gateway from web api). I've modified it by adding a new source from the azure marketplace. I've successfully added it to the DMG
    I've uploaded the new report and I'm able to browse it successfully in powerbi
    But when I try to schedule a refresh I get the following error against all the data connections
    We can't perform this operation because this workbook uses unsupported features. Correlation ID: 42e1a475-20ea-41ae-9d8d-e1889d4c2d77
    Also get the error if I uncheck the new data source
    Below is my PQ query for the new data source. Which unsupported feature am I using?
    let
    Source = Marketplace.Subscriptions(),
    #"https://api.datamarket.azure.com/Data.ashx/BoyanPenev/DateStream/v1/" = Source{[ServiceUrl="https://api.datamarket.azure.com/Data.ashx/BoyanPenev/DateStream/v1/"]}[Feeds],
    ExtendedCalendar1 = #"https://api.datamarket.azure.com/Data.ashx/BoyanPenev/DateStream/v1/"{[Name="ExtendedCalendar"]}[Data],
    #"Filtered Rows" = Table.SelectRows(ExtendedCalendar1, each [YearKey] >= 2010 and [YearKey] <= 2020),
    #"Inserted End of Month" = Table.AddColumn(#"Filtered Rows", "EndOfMonth", each Date.EndOfMonth([DateKey]), type datetime),
    #"Inserted End of Quarter" = Table.AddColumn(#"Inserted End of Month", "EndOfQuarter", each Date.EndOfQuarter([DateKey]), type datetime),
    #"Inserted End of Week" = Table.AddColumn(#"Inserted End of Quarter", "EndOfWeek", each Date.EndOfWeek([DateKey]), type datetime),
    #"Renamed Columns" = Table.RenameColumns(#"Inserted End of Week",{{"DateKey", "Date"}}),
    #"Changed Type" = Table.TransformColumnTypes(#"Renamed Columns",{{"Date", type date}, {"EndOfMonth", type date}, {"EndOfQuarter", type date}, {"EndOfWeek", type date}}),
    #"Renamed Columns1" = Table.RenameColumns(#"Changed Type",{{"YearKey", "CalendarYear"}}),
    #"Inserted FiscalYear" = Table.AddColumn(#"Renamed Columns1", "FiscalYear", each Date.Year(Date.AddMonths([Date],6)), type number),
    #"Inserted FiscalMonth" = Table.AddColumn(#"Inserted FiscalYear", "FiscalMonthSortId", each Date.ToText(Date.AddMonths([Date],6),"MM"), type number),
    #"Inserted Month" = Table.AddColumn(#"Inserted FiscalMonth", "FiscalMonth", each Date.ToText([Date],"MMMM"), type text),
    #"Inserted Month1" = Table.AddColumn(#"Inserted Month", "CalendarMonthSortId", each Date.ToText([Date],"MM"), type number),
    #"Added Custom" = Table.AddColumn(#"Inserted Month1", "DateIsWeekDay", each if [DayOfWeekMon] > 5 then "no" else "yes"),
    #"Added Custom1" = Table.AddColumn(#"Added Custom", "HoursPerWeekDay", each if [DateIsWeekDay] = "yes" then 7.5 else 0.0),
    #"Changed Type1" = Table.TransformColumnTypes(#"Added Custom1",{{"DateIsWeekDay", type text}, {"HoursPerWeekDay", type number}}),
    #"Added Custom2" = Table.AddColumn(#"Changed Type1", "Custom", each Function.Invoke(DateTimeZone.UtcNow,{})),
    #"Split Column by Delimiter" = let #"Changed Type" = Table.TransformColumnTypes(#"Added Custom2", {{"Custom", type text}}, "en-AU"),
    #"Split Column by Delimiter" = Table.SplitColumn(#"Changed Type","Custom",Splitter.SplitTextByDelimiter(" +"),{"Custom.1", "Custom.2"})
    in #"Split Column by Delimiter",
    #"Changed Type2" = Table.TransformColumnTypes(#"Split Column by Delimiter",{{"Custom.1", type datetime}, {"Custom.2", type time}}),
    #"Removed Columns" = Table.RemoveColumns(#"Changed Type2",{"Custom.2"}),
    #"Renamed Columns2" = Table.RenameColumns(#"Removed Columns",{{"Custom.1", "RefreshDateUtc"}}),
    #"Added Custom3" = Table.AddColumn(#"Renamed Columns2", "RefreshDateLocal", each [RefreshDateUtc] + #duration(0,10,30,0)),
    #"Changed Type3" = Table.TransformColumnTypes(#"Added Custom3",{{"RefreshDateLocal", type text}}),
    #"Added Custom4" = Table.AddColumn(#"Changed Type3", "RefreshDate", each [RefreshDateLocal] & " (UTC + 10.5)"),
    #"Changed Type4" = Table.TransformColumnTypes(#"Added Custom4",{{"DateInt", Int64.Type}, {"CalendarYear", Int64.Type}, {"HalfYearKey", Int64.Type}, {"QuarterKey", Int64.Type}, {"MonthKey", Int64.Type}, {"MonthOfYear", Int64.Type}, {"MonthOfHalfYear", Int64.Type}, {"MonthOfQuarter", Int64.Type}, {"QuarterOfYear", Int64.Type}, {"QuarterOfHalfYear", Int64.Type}, {"HalfYearOfYear", Int64.Type}, {"DayOfYear", Int64.Type}, {"DayOfHalfYear", Int64.Type}, {"DayOfQuarter", Int64.Type}, {"DayOfMonth", Int64.Type}, {"DayOfWeekMon", Int64.Type}, {"DayOfWeekSun", Int64.Type}, {"WeekOfYearISO", Int64.Type}, {"FiscalYear", Int64.Type}, {"FiscalMonthSortId", Int64.Type}, {"CalendarMonthSortId", Int64.Type}}),
    #"Added Custom5" = Table.AddColumn(#"Changed Type4", "CalendarMonthId", each [DateInt]/100),
    #"Round Down" = Table.TransformColumns(#"Added Custom5",{{"CalendarMonthId", Number.RoundDown}}),
    #"Changed Type5" = Table.TransformColumnTypes(#"Round Down",{{"CalendarMonthId", Int64.Type}}),
    #"Added Custom6" = Table.AddColumn(#"Changed Type5", "Custom", each Date.ToText([Date],"ddd")),
    #"Renamed Columns3" = Table.RenameColumns(#"Added Custom6",{{"Custom", "DayName"}}),
    #"Added Custom7" = Table.AddColumn(#"Renamed Columns3", "PastMonthFilter", each if [CalendarMonthId] < Number.FromText(DateTimeZone.ToText(Function.Invoke(DateTimeZone.UtcNow,{}),"yyyyMM")) then 1 else 0)
    in
    #"Added Custom7"
    Jakub @ Adelaide, Australia Blog

    I don't think that's it. I deleted all the powerview reports and worksheets containing pivot tables/charts, and the refresh worked with the function.invoke() call.
    The only reason that's in there is because the execution stops there when I dont have it and i have to manually click an 'invoke' button. If there's a way to get around that i'll happily try that instead.
    Hmm.. i think I found it, but i'll need to do some testing next year after the holidays to verify
    I had added two text boxes (name and desc) to one of my worksheets. I was able to test connection/schedule and run a refresh once I had deleted them.
    Weird, because o365 excel services had no problem displaying the worksheet containing the text boxes, but it looks like workbooks that contain text boxes don't work on a scheduled refresh
    Jakub @ Adelaide, Australia Blog

  • I'm trying to sync/back-up apps on my iPhone 3G and iTunes keeps telling me it can't complete the operation because "the apps on my iPhone cannot be determined." What the **** does this mean?!

    I'm trying to sync/back-up apps on my iPhone 3G and iTunes keeps telling me it can't complete the operation because "the apps on my iPhone cannot be determined." What the **** does this mean?!

    Same problem. Wish I knew.
    When I tried to Restore, I got an Error 13xx and it won't even do that.
    not a happy camper if a phone this expensive stops working in 2 years.

  • Apple replaced my hard drive (1tb seagate) and now I can't access my Microsoft office because the license was compromised. is this fixable? or will we be adding this to the list of lawsuits..

    apple replaced my hard drive (1tb seagate) and now I can't access my Microsoft office because the license was compromised. is this fixable? or will we be adding this to the list of lawsuits..

    You can reinstall MS using your install disk(s) and the original registration key(s).
    As for your threat, you might want to read the Software License Agreement as well as the Hardware warranty. They are available here:
    http://www.apple.com/legal/sla/
    Here is an excerpt from the SLA:
    8. Disclaimer of Warranties. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, USE OF THE APPLE SOFTWARE AND ANY SERVICES PERFORMED BY OR THROUGH THE APPLE SOFTWARE (COLLECTIVELY “SERVICES”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU. EXCEPT FOR THE LIMITED WARRANTY ON MEDIA SET FORTH ABOVE AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APPLE SOFTWARE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND APPLE AND APPLE'S LICENSORS (COLLECTIVELY REFERRED TO AS “APPLE” FOR THE PURPOSES OF SECTIONS 8 and 9) HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE APPLE SOFTWARE AND SERVICES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. APPLE DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE APPLE SOFTWARE AND SERVICES, THAT THE FUNCTIONS CONTAINED IN, OR SERVICES PERFORMED OR PROVIDED BY, THE APPLE SOFTWARE WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE APPLE SOFTWARE OR SERVICES WILL BE UNINTERRUPTED OR ERROR- FREE, THAT ANY SERVICES WILL CONTINUE TO BE MADE AVAILABLE, THAT THE APPLE SOFTWARE OR SERVICES WILL BE COMPATIBLE OR WORK WITH ANY THIRD PARTY SOFTWARE, APPLICATIONS OR THIRD PARTY SERVICES, OR THAT DEFECTS IN THE APPLE SOFTWARE OR SERVICES WILL BE CORRECTED. INSTALLATION OF THIS SOFTWARE MAY AFFECT THE USABILITY OF THIRD PARTY SOFTWARE, APPLICATIONS OR THIRD PARTY SERVICES. YOU FURTHER ACKNOWLEDGE THAT THE APPLE SOFTWARE AND SERVICES ARE NOT INTENDED OR SUITABLE FOR USE IN SITUATIONS OR ENVIRONMENTS WHERE THE FAILURE OR TIME DELAYS OF, OR ERRORS OR INACCURACIES IN THE CONTENT, DATA OR INFORMATION PROVIDED BY, THE APPLE SOFTWARE OR SERVICES COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE, INCLUDING WITHOUT LIMITATION THE OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL, LIFE SUPPORT OR WEAPONS SYSTEMS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY APPLE OR AN APPLE AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE APPLE SOFTWARE OR SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.
    9. Limitation of Liability. TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, IN NO EVENT SHALL APPLE BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE APPLE SOFTWARE AND SERVICES OR ANY THIRD PARTY SOFTWARE OR APPLICATIONS IN CONJUNCTION WITH THE APPLE SOFTWARE, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF APPLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall Apple's total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

  • I saved my Form Central spreadsheet file once as a excel file but it will not allow me to save it a second time as an excel file.  It says that I cannot complete this action because the file me be open in another application, but it is not open in another

    I saved my Form Central spreadsheet file once as a excel file but Forms Central will not allow me to save the file a second time as an excel file.  I am informed that I cannot complete this action because the file me be open in another application, but it is not open in another application. What is the problem, and how do I solve the problem.  Thank you. Jeff

    First check the version of the document with Jongware's script "Identify.jsx" (ExtendScript/JavaScript).
    You can find it here:
    [Ann] Identify Your InDesign File
    If it is CS 5.5 or above, you need someone to open it in the version the script says and export an IDML representation from that. Another way would be to install a 30days version of CS6 or above (CC) and do it yourself.
    In regards of the script showing a result for InDesign files higher than CS6:
    CS7 = CC v9
    CS8 = CC v10 = CC-2014 or CC2014.1
    Uwe

  • Ipod Touch Stuck On iTunes Screen. The iPod 'iPod' cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable.

    I got a new ipod touch for Christmas.
    Today I was going to put music on it, i was told there was updates.
    So I went ahead to do them.
    My Ipod is stuck on the screen with the usb cord pointing to the itunes logo.
    In Itunes i'm told :
    Itunes has dected an ipod in recovery mode. You must restore this ipod before it can be used with itunes.
    Turning the ipod off - the same screen appears when it's back on.
    When I click restore ipod and after restore and update is clicked ; Extracting software loads up at the top.
    When its done this is the message I get:
    The iPod 'iPod' cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable.
    I've been looking up trying to figure it out myself and have read making sure a setting in Lan Settings in Internet Properties has ; Automatically detect settings checked. I still get the same ipod message.
    I've tried holding the power and home key to turn it off, then powering it back on. But that doesn't work.
    I installed itunes today, so its up to date - I checked.
    I don't know what else to do.
    Can someone help me out, please? :}
    The operating system was ios 5 something? It wanted to update to 6 i believe.

    I've tried the top part but now that i've looked to the bottom:
    Additional Information
    The “hosts” file may also be blocking gs.apple.com.
    Select the hosts file (normally you can find your hosts file at C:\WINDOWS\SYSTEM32\DRIVERS\ETC).
    I put this in the url bar?
    When it gives me the list of names, im not sure what to do from there. The steps aren't that clear for me.

  • IPhoto was working fine. Performed update for HP printer, which  should have nothing to do with iPhoto. But the next time I tried to open iPhoto, got this message. "To open your library with this version of iPhote, it first needs to be prepared." When I g

    iPhoto was working fine. Performed update for HP printer, which  should have nothing to do with iPhoto. But the next time I tried to open iPhoto, got this message. "To open your library with this version of iPhote, it first needs to be prepared." When I g

    What version of iPhoto? Assuming 09 or later...
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.  
    Regards
    TD

  • TS1363 ipad cannot be rstored at this time because the ipad software update server could not be contacted or is temporarily unavailable

    i can not resore my ipad 2? the message i keep getting from Itunes 10. is "ipad cannot be rstored at this time because the ipad software update server could not be contacted or is temporarily unavailable". What can I do?

    Just in case, let's try the following document:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    (If the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.)

  • Please help!!!!!! i filled out a job application using adobe reader but i cannot send the file back via email because the file is protected with a lock. how do i unlock this file to send it?!!!!!!!!!

    please help!!!!!! i filled out a job application using adobe reader but i cannot send the file back via email because the file is protected with a lock. how do i unlock this file to send it?!!!!!!!!!

    Hi kevinv1987,
    It doesn't sound like the PDF was password protected (or Adobe Reader would prompt you for a password). Instead, it sounds like that file may be marked locked by your operating system. Are you on Mac OS or Windows? In either case, here are instructions for removing the lock icon from the file:
    Remove the Lock Icon from a Folder in Windows 7 (check Microsoft's website if you have a different version of Windows)
    On Mac OS, select the file in the Finder, and choose File > Get Info. Then, just deselect the Lock checkbox.
    Please let us know how it goes.
    Best,
    Sara

  • I am getting this error message when trying to get to a college webpage Firefox doesn't know how to open this address, because the protocol (html) isn't associated with any program.

    I am trying to get to a college webpage for information and get this error message from firefox Firefox doesn't know how to open this address, because the protocol (html) isn't associated with any program.
    == This happened ==
    Every time Firefox opened
    == whe trying to access webpage

    Is this coming from a link, or from something you are trying to type in the address bar?
    Try replacing the "html" at the start with "http",
    so if you have html://somesite.edu,
    change it to http://somesite.edu.

  • When I try to open a video from the website Youtube I got this message that I didnt before I uograde to Firefox 7.0.1 : "Firefox doesn't know how to open this address, because the protocol (rtsp) isn't associated with any program."

    When I try to open a video from the website Youtube I got this message that I didnt before I uograde to Firefox 7.0.1 : "Firefox doesn't know how to open this address, because the protocol (rtsp) isn't associated with any program."
    That didnt happen before until I made an upgrade to 7.0.1

    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    * Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    * Tools > Options > Privacy > Cookies: "Show Cookies"

Maybe you are looking for