Impossible to purchase music w/Account
I have been going insane trying to buy an album. Every time I go to purchase album when signed into account, I get the message, that my billing info has changed. So I approve info ("done") and it merely goes through the same annoying messages over and over. I have been trying for two hours now. Even changed credit cards, but the same deal. Is this the new upgrade? PLease help!
I got this from the iTunes team when I had the same issue a while back:
1) Sign out of the iTunes Store by choosing Sign Out from the Store menu in iTunes.
2) Visit Apple's My Info website:
http://myinfo.apple.com
3) Choose your country and preferred language. Then enter your iTunes Store account name and password and click Continue.
4) Choose Address Book from the menu on the left. On the Edit Address Book page, look at your shipping addresses at the bottom. If you have multiple shipping addresses, remove any out-of-date or duplicate addresses by clicking Delete. Also, make sure the state or province field is filled out correctly for each address. To edit an address, click Edit.
5) Now choose Phone Numbers from the menu on the left to look at your phone numbers. The area codes should be in the area code fields and the phone numbers should be in the phone number fields. If an area code is missing, or if it is in a phone number field, your account information may not save properly.
6) Make any other necessary corrections, then click the Save Changes button.
7) Click Log out in the upper-right corner.
When you make your next iTunes Store purchase, you will be asked to review your billing information. At that point, you can change your information or simply click Done. After that, you should be able to purchase items.
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nidubs wrote:
I have had an itunes account for many years. I have recently purchased music on my iphone 5 and it is not showing up on my Macbook itunes account. WHY?
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