Impossible to register after purchasing Lightroom a week ago. Didn't receive a serial number.

Adobe is a mess. I will re-type this question a FIFTH TIME:
I HAVE PURCHASED LIGHTROOM A FULL WEEK AGO, through a dealer, and I did not receive a serial number. I got an email asking me to join LWS, but no serial number - and the product was not listed under my name. Thye Adobe sites keep giving me a runaroud - I didn't now that registering a product has to become such a big project, and I don't have the time for this nonsense. Thank you.

I bought it from an official overseas dealer. Afterwards I got an email from Adobe to join the licensing site (so the order went through to them), but no serial number. Thank you for the reply, but I guess I should have filed the issue under another heading, having to do with "Licensing" rather than "Lightroom" (although this is the program that I have purchased).

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If it is asking for a serial number for a previous version then you purchased an upgrade version rather than a standalone version. You should be able to determine this based on the price you paid. If you do not own an earlier version then you need to purchase a full version rather than an upgrade. If you did purchase a full version but acquired an upgrade version then you will need to acquire the full version.
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http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

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http://helpx.adobe.com/x-productkb/global/find-serial-number.html

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maybe this will help:
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... but it is not working out
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Well the term "hotlined" I have never heard before. In any case many states (like NY) just passed regulatory powers to the State Public Service Commission of which it may be called something different in your state. You could file a complaint with them. Or file a complaint with your state attorney generals office, they also take on wireless providers.
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Its a shame you have to go through what you going through.
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Impossible to register after purchasing Lightroom a week ago. Didn't receive a serial number.

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