Impossible to set mail

When I try to set up mail, I am asked to write my user name. Although I regularly registered to blackberry ID site with my e mail address, the cellphone system says: this user name is irregular = it does not accept the symbol l@. Then I came back to blackberry ID site and changed my user name in a name without the symbol @ but the new name is not accepted. Please note that password is correct, I confirmed my registration to the Blackberry ID site as requested. It looks as the site or my phone does not recognize the user name Please help Ldurelli

ldurelli wrote:
When I try to set up mail, I am asked to write my user name. Although I regularly registered to blackberry ID site with my e mail address, the cellphone system says: this user name is irregular = it does not accept the symbol l@.
Where are you seeing this error... what is "the cellphone system" you reference here?
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