Impossible to update application

I cant not update application on my iPhone and ipad

As Deggie said, If you downloaded the app with the old Apple ID it can only be updated with that Apple ID/password.
So what do we do now? The only option is to use the old ID and password but none of my passwords work. I have tried everything suggested and cannot change my ID or password on some apps. I wanted to use Apple messenger and cannot get in, no matter what I do.  I changed my Apple ID some time ago but some apps continue with the old ID, the old password won't work and there is apparently no option to change the ID on apps that are using the old ID. I thought that when I changed my Apple ID--which I did using the Genius Bar at an Apple store--that all my apps would automatically change the new ID, but that is not the case, even though Apple says everything should work with the new Apple ID. All that has happened is that the old password has been disabled and I have no recourse. None of the help files address this properly or they say to do something that doesn't work on my IPad.

Similar Messages

  • Impossible to update applications which were preinstalled in a new iMac

    I have just received from Apple a brand new iMac 21.5 (2.8 GHz, i7) with OS 10.8.2 and a few basic apps pre installed (iphoto, keynote, pages, etc). When I try to update iPhoto or iMovie, the App Store refuses to make the update and is asking me to connect with the account used for the purchase of the app !  but the apps were pre-installed ... Any idea how to slove this deadlock ?  Thank you.  I am a Mac user since 1984 ...

    Upon first-time turning on the Mac, you were asked for an Apple ID during the initialization routine. Whatever you entered, that's the one the App Store is expecting for letting you download the updates.

  • HT203421 i buy a macbook air with my friend and i changed the apple id also.at first i can update the application but now its impossible to update the application.when i clock to update it shows the id of my fren andsomebody do you have idea to solve this

    i buy a macbook air with my friend and i changed the apple id also.at first i can update the application but now its impossible to update the application.when i clock to update it shows the id of my fren andsomebody do you have idea to solve this problem.

    The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    1. You don't own another Mac.
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    2. You do own another Mac.
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
    If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
    If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.

  • I have two apple id accounts ,when i used to update application it used to prompt a default id and if the application was downloaded using the other id i would cancel and it would prompt the other id but not any more .

    i have two apple id accounts ,when i used to update application it used to prompt a default id (the old one) and if the application was downloaded using the other id i would cancel and it would prompt the other id but not any more .
    it just prompt the old id which im not signed in with im signed in using the new id and when i cancel nothing happens and when i try to update applications separately  i have the same problem .
    im signed in using the new id
    the old one is my wife's so i can't delete it
    the problem happens  when i update all or  each application by its own
    using ios 5.0.1 on a iphone 3gs
    the applications are downloaded using both the new and old id's
    any help will be greatly appreciatedِ

    These are user-to-user forums, you are not talking to Apple here and they don't monitor these forums - I've asked the hosts to remove yout account ids from your post.
    In terms of combining accounts it's not currently possible to do so, nor to copy/transfer content from account to another.

  • TS1702 We use one ID for  the Apps store for 2 iPhones. In the second profile on the Macit is impossible to update apps there is a mistake. What is the decision?

    We use one ID for  the Apps store for 2 iPhones. In the second profile on the Macit is impossible to update apps there is a mistake. What is the decision?

    This happens when you both use the same Apple ID for iMessage.  To fix this you have two choices:
    On one of the phones go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign back in with a different ID.  Note: you can still share the same ID for purchasing in Settings>iTunes & App Stores; or
    On both phones go to Settings>Messages>Send & Receive and uncheck the email address(es) shown under "You can be reached by iMessage at".  Also uncheck the other phone's phone number, if present.

  • IPhone question:  Im trying to update applications on my iphone.  When I do it I'm as for password from a different Apple ID from what I have in Itunes.  How do I change so that both are the same?

    IPhone question:  Im trying to update applications on my iphone.  When I do it I'm as for password from a different Apple ID from what I have in Itunes.  How do I change so that both are the same?

    All apps are tied to the apple id that it was used to purchase or download the app.
    did you use a different id to buy the app?
    you can change id, settings - appstore - apple id - log out and log in with correct id.

  • Cannot update applications via iphone

    I have had my iPhone 3gs 16gb for about two weeks. The day I got it I updated to 3.1.2 software. Since then some apps will update and some won't. Currently I am trying to update Recorder. I get the message "Cannot connect to iTunes Store". I have tried to update the application with wifi at home and at work. I have turned off the wifi and tried updating the app with 3g network and I have tried it with the 3g network and wifi turned off using only the Edge network. All attempts have resulted in the same message. I also tried restarting the phone. Then I tried resetting the network settings.
    I can connect to the iTunes store and download music without any problems. I can delete the application and re download it from the app store, but when I did this it did not recognize that I already own the app and I was charged for the application that I already owned. I am able to update the applications through iTunes on my laptop, then sync to get the application updated that way. This does not address the issue that I cannot update applications through my phone though.
    If anyone has any thoughts please let me know. Thank you for the help.

    We have had that issue on my wife's phone, but like you said its not really a big deal. Just enter the correct password for the login. This is not the case with my phone though. It does not prompt for any other account. It just gives the error message. I've had iPhones for a couple of years now and 99% of the apps we share were bought through my account since my wife has only had hers for a couple of weeks. The apps I've had the problem with so far were bought through my account. I've tried everything I can think of with no luck so far. The first time I noticed this I updated about 6 apps at once and only one of them gave me this issue. That was Gym Buddy. I deleted it from my phone and re-downloaded it, but instead of notifying me that I already owned the app and it was free to download, it charged me for it as if it were a new purchase. The next app I experienced this with was the Recorder app. I downloaded the update via iTunes and synced my phone to install the update. I haven't had any other updates yet but I'll let you know if I have any other problems and what app it is. Again, if anyone else has had this issue and found a solution, please let me know. Thanks.

  • Hello, I have this problem on updating applications on my iPhone 4s 5.1.1 i dont know if you can help me with. when ever i want to update an application on apple store i get a different user name then mine(slamdance@cracked.by) this user name is not mine

    Hello,
    I have this problem on updating applications on my iPhone 4s 5.1.1 (jail broken) i dont know if you can help me with.
    when ever i want to update an application on apple store i get a different user name then mine([email protected]) this user name is not mine but its always there only on updating my app's.
    thanking you in advance for your kind help.

    Under the Terms of Use of this forum it is prohibited to discuss jail breaking. By jail breaking your iPhone you void any warranty you may have and forfeit any support from this forum.

  • I keep getting an error message that reads "to update application sign into the account you used to purchase it"   I am trying to download Final Cut Pro X 10.0.9  I am signed in with the account that I purchased Final cut Pro X   I don't have another acco

    I keep getting an error message that reads "to update application sign into the account you used to purchase it"
    I am trying to download Final Cut Pro X 10.0.9
    I am signed in with the account that I purchased Final cut Pro X
    I don't have another account I'm not sure what's going on

    Welcome to Apple Support Communities
    Open the Mac App Store and go to Purchases. Do you see Final Cut Pro X listed?
    If so, open a Finder window, choose Applications in the sidebar and delete Final Cut Pro X. Then, go to the Mac App Store and download Final Cut Pro X for free.
    If you don't see it in Purchases, see if it's hidden, and if so, unhide it > http://support.apple.com/kb/HT4928 If it doesn't work, contact with the Mac App Store support > http://www.apple.com/support/mac/app-store/contact

  • Not a question but a complaint.  The new ITunes software doesn't support the IPhone.  It is extremely difficult to find your IPhone, what applications are on the phone and to re-sync new and updated applications.  It is focused on selling and not support.

    The new ITunes software for Windows, ITunes vers. 11.0.1.12, is extemely clumsy for managing my IPhone 4.  The help material is designed for the older version so is of no use.  The interface is extremely difficult to use except for buying music or video.  I'm trying to managing updating applications and syncing with my IPhone but there I can't find a drop-down menu or anything on help that tells me how to get to the IPhone window so I can initiate a re-sync on my IPhone.  This is very frustrating because Apple is supposed to make things "intuitive" and have "good" help.  Well, it's NOT intuitive and there is NO HELP.  You need to fix this.  I mean a terrible map application and now this terrible interface.  Nothing but downhill since Jobs left us.  Just remember, we all bolted from Microsoft because of this sort of crap and we can all bolt to Android if you keep up this trend.

    Ctrl + B to show the Top Menu
    View > Show Sidebar
    View > Show Staus Bar
    Deactivate Search Entire Library to speed things up.
    This should make managing your iPhone the same as it was before.

  • Download error message keeps coming on retrying to update application, tells me to get help

    Download error message keeps coming on retrying to update application, tells me to get help

    Nobody can tell you anything. you have not provided any system information or other useful technical details.
    Mylenium

  • Can't auto update applications

    I have a problem with updating applications. When i confirm an application to update itself, it downloads the new version and tries to install and relaunch but fails and gives me "__ application does not have permissions to write to the applications directory! Are you running off a disk image...".
    I am not running the application from disk image. I think it is related to permissions. Tried disk utility and repaired the permissions and it didn't help. Any suggestions?
    Thanks

    Bilgehan wrote:
    When i confirm an application to update itself, it downloads the new version and tries to install and relaunch but fails and gives me "__ application does not have permissions to write to the applications directory! Are you running off a disk image...".
    I am not running the application from disk image. I think it is related to permissions. Tried disk utility and repaired the permissions and it didn't help.
    I'll guess that you're trying to update a third-party application. I don't believe a Disk Utility "repair permissions" operation will help you with such things.
    I'd use the Finder menu function File -> Get Info to compare the ownership and permissions of the application that's giving you trouble with one that's not.
    Other possibly-relevant issues: Are you running from an administrative account? Is it the only administrative account on the computer? Was it the account that was used to install that application?

  • I cant update 2 programs I have because of this stupid message;sign into yahoo to update applications for that account

    I cant update 2 programs I have because of this stupid message;sign into yahoo to update applications for that account.

    Take a look at this thread.   It may explain your problem.   TS3276 Why do I keep receiving this pop...: Apple Support Communities

  • After successfully resetting my password 2 times when I try to update applications it says my Apple ID is expired

    After successfully resetting my password 2 times when I try to update applications it says my Apple ID is expired

    Hi mmonsiegneur,
    If you've recently changed or reset your Apple ID password and are having issues logging in, you may want to try manually signing out and signing back in on your device. You may find the following article helpful:
    iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht1311
    Regards,
    - Brenden

  • I have installed CS5 on a macbook pro 10.9.4. I am unable to get the updater to run to update applications to most current version. It tells me there was an error trying to download the update and to try again later.

    I have installed CS5 on a macbook pro 10.9.4. I am unable to get the updater to run to update applications to most current version. It tells me there was an error trying to download the update and to try again later.

    Getting used to changes in the finder. I finally did see the Adobe Patch installer and am able to update applications individually. Should be able to attend to the main apps I use w/o further difficulty. Thnx for the help.

Maybe you are looking for

  • ITunes quit unexpectedly while using the libgnsdk_dsp.1.9.5.dylib plug-in

    I don't know what this plug-in is, but suddenly I cannot open my iTunes? System all current and running OS X Ver 10.9.3,  any suggestions? I just got my iTunes library the way I want it!  Here's the top portion of my crash report. Can anybody suggest

  • ITunes background color change

    Just after I installed the latest update for iTunes, the next time I opened it, the background color is this funky lavender/pinkish color. If I shrink the window the visible portion of the window returns white until I scroll the page. Then when the n

  • Hard Drive failed now time capsule connecting to backup volume for hours

    My main hard drive went bad. I had a spare in my machine. I installed osx on the spare and then migrated all of my data from my time capsule (which had worked like a champ). I am now running fine again and I have all my files, music, apps, everything

  • Updating apple tv issue

    In process of updating apple tv as recommended, it is on step 1 of 2 and seems to be stuck about 2/3 through, help.

  • Transient Entity Attribute as an Assoc

    Can I use a transient Entity attribute as an Assoc? I created an Attribute at the Entity level that is not mapped to a table. The entity is called FirstEndEntity. Then I created an Association between FirstEndEntity and OtherEndEntity. I used the att