Impossible to update ipod as the screen clears off everytime

everytime i try to hook up my ipod to my mac, it'll show that "do not disconnect" sign and then immediately turn off/the ipod screen will be blank. basically i can't update my songs on it because the "do not disconnect" sign clears off before i can even see the ipod icon in itunes. what's wrong with it?

i thought you couldn't restore an ipod unless you could plug it into your computer and have it successfully turn up in the Macintosh HD window?
and yeah, i tried resetting but the ipod doesn't stay on "do not disconnect" long enough to update ora nything.

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