Impossible to use iPhone 4s with Megafon Russia carrier

I've bought iPhone 4s in Apple Store Amsterdam, SIM-free, which is confirmed by Apple support.
I can activate it with SIM cards from a number of mobile operators like T-Mobile (UK), MTS (Russia), but it doesn't work at all with neither SIM card of my own carrir Megafon (Russia). ICCID of Megafon cards are 18 symbols. ICCID of MTS is 20 and T-Mobile has 19 digits. It was impossible to unlock neither with 5.0.1 (default firmware) nor with 5.1 which I have now.
Apple Support view: during activation they see ICCID in "wrong" format which has letter 'F' inside, so they say that "Device may be damaged, blah-blah-blah"
Megafon Support view: all Megafon SIM cards have 18 digit ICCID, according to standard the missing digits are replaced with letter 'F'. All iPhone 4s sold in Russia through Megafon carrier are activatable.
So basically I'm stuck since neither party accepts a responsibility for this problem.

That means they are not authorized or certified by Apple to carry or service the iPhone. If you choose to use an iPhone on thier network, it may or may not function properly. If it does not, Apple can not help you. You will need to take it up with the carrier.
MTS and Beeline are the only supported carriers in Russia according to this document: http://support.apple.com/kb/ht1937

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