Improper Photoshop CS6 beta uninstall prevents Photoshop CS6 release version install

I installed Photoshop CS6 beta on my Mac, OS 10.6.8. Once I purchased and went to install CS6, the installer informed me to uninstall the beta version of Photoshop, but didn't say how, or that there was a catch. I went and uninstalled Photoshop CS6 beta bny dragging it to the trash. OOPS! - now the release version won't install, and I can't find anyhting on the Adobe website other than private messages from Adobe employees to specific users with the same problem as to how to rectify the issue.
Aside from venting my frustration at a situation I (and others have found ourselves in that could have been prevented by a little better planning and installer design, I'd really appreciate help in rectifying this state of affairs. It looks from other Forum posts like there is a tool or procedure that cvan be used to make the install work. Thanks in advance -
Michael Bade

Look for, download and run the CSClean Script from the Adobe site.
http://www.adobe.com/support/contact/cscleanertool.html

Similar Messages

I manually uninstalled Photoshop CS6 Beta, and now Photoshop CS6 won't install.

Before I read the FAQ on how to properly uninstall the Photoshop CS6 Beta, I uninstalled it manually (by dragging it into the Trash on Mac OS X), and now when installing the CS6 Master Collection, Photoshop appears with an [!] that says "a conflicting or prerelease version of Photoshop CS6 is present on this computer. This must be removed before the installation can continue." I've tried deleting every file I can find with "Photoshop" in it, but to no prevail. What can I do?

Jeff,
The URL is:
http://forums.adobe.com/message/4361731#4361731%234361731
I'd just add a line under:
Navigate to your /Applications/Photoshop CS6 folder
to check Applications/Utilities/...
for the other uninstaller.
R,
Loren

CS6 Beta Uninstall difficulties

Hi all, I have read all the associated forum posts and still have no answer.
My Photoshop CS6 BETA has updated and so I need to uninstall it before proceeding.
It is not listed in my add remove programs and I can not see it with my CCleaner either.
If I go to the directory there is no set up file nor uninstall file anywhere.
Please help.
I am using Windows 7 and Photoshop Beta version 13.0.0.0
Thank you

If it is not in the uninstall directory you will probalby have to use the Adobe Script Cleaner to remove it.

CS6 beta uninstall issues.

I'm running OS 10.6.8 SL on my mac and have enjoyed using CS6 beta but I'm receiving mulitiple error messages upon trying to uninstall. There are apparently some missing or corrupt files per the error messages. The error messages suggested using the creative suite cleaner tool or contacting support. It appears the cleaner tool suggested is for CS5 only. Any suggestions so I don't have to drag all the files into the trash? I realize that could mess up my system for any future adobe installs but I need to get this beta version off quickly before I purchase. Thanks in advance.

Ideally, folks could look at this as all they'd need:
FAQ: How do I uninstall the Photoshop CS6 beta?
http://forums.adobe.com/message/4361731#4361731

FAQ: What's new in the Photoshop CS6 beta?

We are excited to enable all of our customers to explore the application and see some of the new features we have been working on. The application is not yet complete, but some of the features you may want to check out in the beta include: significant performance improvements in key editing tools; new interface color preferences; preset migration and sharing; Background Save and Auto-recovery; an all-new Crop tool; new Content-Aware tools; type styles; layer search; vector strokes; dashed line creation; skin tone-aware selections and masking; improved lens adjustments; new blur tools; new video tools; completely new 3D** workflows; and much more. The Photoshop CS6 beta also includes a pre-release version of Adobe Bridge software.
**3D features and some GPU-enabled features are not supported on Windows XP.
Additional Information:
Photoshop CS6 beta training/learning resources (videos, articles, & tutorials)

Bug fixes.
Type "ios 6.0.2" into the search bar at the top of this page by Support and read for yourself.

How do I uninstall CS6 beta?

I used the CS6 Beta last year and now can't install Photoshop CS6. I thought I had uninstalled it but there must be something left over. This happened to me when Adobe had a public Beta for CS 4 as well

SLSchenck please see http://forums.adobe.com/message/4361731#4361731?promoid=KBHJP where this topic has already been discussed.

Keywords in Bridge CS5 & CS6 beta

After I installed Photoshop CS6 beta and opened Bridge CS6 I noted that it had imported a copy of my keywords from Bridge CS5.
However when a new keyword is added in Bridge CS5 it is not added to Bridge CS6…. and new keywords added in Bridge CS6 are not added into Bridge CS5.
Is there a way to sync my keywords in the two versions of Bridge?
Also need to know what will happen when I install the final release version of Photoshop CS6. Will it import the keywords from my Bridge CS5 or the beta CS6?

Beleive CS5 and CS6 use different cache. So you will probably have to trash the cache and let it rebuild to so new additons.
Can use Tools/cache/purge cache for xxx folder

Usage limitations on files created with CS6 beta?

My gut tells me that the cs6 beta falls under the cs6 license sections "Non-Serialized Software" and "Evaluation software" which state:
"...for demonstration, evaluation, and training purposes only, and only if any Output Files or other materials produced through such use are used only for internal, non-commercial, and non-production purposes."
Am I correct in assuming that this applies to all files created with the cs6 beta? I don't see this discussed anywhere which makes me wonder. I have made some nice progress on one of my files and now I'm wondering if I have to stop and redo everything in my old version. I don't want to sink much time into the beta if nothing I create is publicly usable.
Official clarification would be appreciated.

It's completely awkward that I haven't realised this so far, usually I export everything to PNG -> resize PNG with ACDSee -> convert to JPEG and then forget about it Thank you for clearing this up!

FAQ: How do I uninstall the Photoshop CS6 beta?

With the Photoshop CS6 beta coming to a close and the 60 day trial period expiring, you'll be looking to uninstall the beta software from your system.
It is recommended that you uninstall the Photoshop CS6 beta prior to installing the official release of Photoshop CS6.
Uninstallation is easy, and can be done in just a couple steps depending on your Operating System.
Important: Do not attempt to manually uninstall or remove Photoshop CS6 beta by dragging folders to the Recycle Bin (Windows) or Trash (Mac OS). Doing so can cause problems with uninstallation, and installation in the future.
If you've already tried to manually uninstall the Photoshop Cs6 beta, see the instructions at the bottom of this post for using the Adobe Creative Suite Cleaner Tool.
Instructions for uninstalling the Photoshop CS6 beta:
On all Operating Systems, ensure that Photoshop and Bridge have both been quit before uninstalling.
Windows
Uninstall Photoshop CS6 Beta (Windows XP)
Choose Start > Control Panel > Add Or Remove Programs.
Select Photoshop CS6 from the list and click Change/Remove.
Select the items you want to remove
Click Uninstall
Allow the uninstaller to complete then click Close
Photoshop CS6 beta should now be uninstalled in Windows XP
Uninstall Photoshop CS6 Beta (Windows 7)
Choose Start > Control Panel > Programs > Programs and Features.
Select Adobe Photoshop CS6 from the list and click Uninstall.
Select the items that you want to remove
Click Uninstall
Allow the uninstaller to complete then click Close
Photoshop CS6 beta should now be uninstalled in Windows 7
Macintosh
Uninstall Photoshop CS6 Beta (Mac)
Navigate to your /Applications/Photoshop CS6 folder
Doubleclick on the Uninstall Adobe Photoshop CS6 uninstaller alias
Select the items that you want to remove
Click Uninstall
Allow the uninstaller to complete then click Close
Photoshop CS6 beta should now be uninstalled from your Macintosh
Didn't Uninstall Correctly?
If you didn't uninstall properly, you can use the Adobe Creative Suite Cleaner Tool to remove the Photoshop CS6 beta from your system: http://www.adobe.com/support/contact/cscleanertool.html

CS6 does not support high-DPI displays on Windows, only Retina on Mac. You have to live with it.
Mylenium

Hidden Photoshop CS6 Beta Files.

So ever sense I've owned a Mac I've been told that to simply remove any software you just have to delete it out of the Appilcations Folders. That would appear to be false, I did that with Photoshop CS6 Beta. Now that I am trying to install Photoshop CS6 Trial it keeps giving me an error that says that there is a version of CS6 on my computer already. Does anyone know how to find the hidden files or atleast the file that the installer is seeing?

Please first try running the uninstaller in Applications/Utilities/Adobe Installers. Once that is done you can utilize the clean up tool by following the directions at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html. This should remove any additional components.
In regards to uninstalling on Mac. Many applications are able to utilize the package feature to contain all of their components. Do to the shared components between Adobe applications and their multi-platform nature we utilize an uninstaller. This is because we do not contain all of the files required for the application within the package for the application itself.

Removal of Photoshop CS6 Beta

I installed Photoshop CS6 Beta and I just removed it using the uninstaller under Applications/Utility/Adobe Installers/Adobe Photoshop uninstaller alias. I had to find it myself as the information on the Web is wrong. Obviously I am on a Mac (Lion 10.7.4), but now that it has been removed, I still have an Adobe Photoshop 6 Beta folder in Applications that was not removed. Do I just delete the folder or do I need to do something else?
I did find the Adobe Creative Cleaner Tool but I also have Adobe Photoshop Elements 9 installed. Can I use the uninstaller tool and not damage the Elements installation? I just want to be sure before I jump. I do have a full, bootable backup of my installation just in case something goes wrong.
Thank you,
Gerry

The information here about uninstalling is correct.
And you should have just used the uninstaller alias inside the Photoshop folder.
The unistaller should not touch or affect Elements.
The beta folder name is the same as the release version (and should not have beta in the name) -- so you can just install the final version without making any additional changes.

Is it necessary to remove the Photoshop CS6 Beta before installing the trial?

I installed the CS6 Design and Web Premium trial while I wait for my ordered update disk to arrive. I have the PS CS6 Beta installed and I note that the trial installation did not install CS6 Photoshop or CS6 Bridge. ????????????

In the future please remove beta software prior to installing released versions of the software. Presently I would recommend you uninstall not only the Photoshop CS6 beta but also the Design and Web Premium trials as well. Once the software has been removed, including the beta, you can then try the reinstall again.
Hopefully it will be as simple as this but if not please feel free to respond to this thread with any additional difficulties which arise.

Plugins and Lightroom 4 and Photoshop CS6 beta

Yesterday I downloaded the CS6 beta of Photoshop. I then quickly uninstalled it because:
None of my plugins showed up in CS6
Lightroom 4 would only permit editing in CS6, nor CS5.
In other words, CS6 stalled my normal workflow and I couldn't see a way to fix it. So I didn't get any time to play with the beta. Is this what I should have expected with the beta? Or can I re-install and change some settings to permit Lightroom to use both or either CS5 and CS6 as external editors and to access my plugins from CS6? If that's possible, how do I do it? The new Photoshop has features I want to use but I need my plugins and Lightroom external editing connection to keep working.
Thanks, Don

I just sucessfully integrated Topaz Adjust 5.0 by following the steps (for Windows) listed here: http://topazlabs.com/support/kb/index.php?View=entry&EntryID=342
3. If you are still unable to access Topaz after doing the steps above then please do the following:
Go to your preferences menu in Photoshop and select Plug-ins. Check / enable the Additional Plug-ins Folder option then click Choose. After that, please navigate to:
For Mac :
Macintosh HD -> Library -> Application Support -> Topaz Labs -> Adjust -> Plug-ins and select the Adjust plug-in.
For Windows:
C: \ Program Files \ Topaz Labs \ Adjust \ Plug-ins and select the Adjust plug-in.
Then click save / OK to save this back to Photoshop. Back in Photoshop click OK to save your changes, then restart Photoshop. Once Photoshop opens, go to your Filter menu and you should be able to access Topaz.
Edit: It seems that you can only add one additional plug-in folder using this method. I may go back and try the other tips on that support page.

FAQ: What are the known issues so far in Photoshop CS6 Beta

APPLICATION COEXISTENCE
Lightroom 4 Beta + Photoshop CS6 beta -- Editing the same video file simultanously in both applications may result in an error, crash, or blank (transparent) frames. You might see this Photoshop error: "Could not complete the Render Video command because of a problem with Adobe Media Encoder".
This will only be an issue with Lightroom 4 beta and Photoshop CS6 beta on the same system, editing the same video. The released versions will not have this issue.
Workaround: Upgrade to LR Release version (even if it's just the trial), or don't open the same file in both apps at the same time.
CS5 Help fails to launch after install of CS6
Workaround: Launch the stand alone "Adobe Help" application or reinstall CS5
CROP
Crop action shows wrong crop box.Playing an action with a crop step that has dialogs turned on results in a crop box that covers the entire canvas instead of the expected area.
Workaround: Ensure that the Crop Tool is selected before running the action or disable dialogs for the action.
FILTERS
(32bit OS only) Initial "Merge to HDR Pro" image display and result is black until settings are changed
Workaround: It will remain black until droplist in the "mode" line is selected, changed and activated, then action appears to be normal.
Bokeh color is different from preview after render at certain zoom levels on particular image patterns
Workaround: View image at 100%
Lighting effects bump map generates artifacts if an alpha channel bump map is used. The resulting preview and final image is artifacted across the gradiated areas of the alpha channel.
Workaround: Do not use a gradiated alpha channel as a bump map
Liquify will perform the filter and save to just part of the photo if you click cancel while it is "finishing processing" a large file.
LAYERS
If a vector layer has a center-aligned stroke combined with an inside-aligned layer style stroke, then that vector layer's stroke may not display correctly -- part of the vector layer stroke will disappear as the layer is moved around the image.
Workaround: Use the "Path Selection Tool" to move your vector around -- alternatively, Change the stroke alignment or remove underlying layers.
Dragging a selection box while layer filters are applied stops marquee selection from following cursor movement
Workaround: Even though the graphic of the selection marquee stops, the selection still happens. OR Turn off layer filtering before targeting the layers using a selection box
TYPE
Editing text attributes in the Character panel when the layer is locked can result in a crash
Workaround: Unlock your text layer prior to attribute adjustments in the Character panel
Setting the menu type>font>preview size to "huge" after opening a saved file caused photoshop to crash
Workaround: Uncheck Background save in Photoshop CS6
Style by example or definition not working as expected:
If any attribute in the Paragraph Panel is set and you create a new Paragraph Style, the new style is based on the default and the override is not cleared.
DRAWING AND PAINTING
Paint is offset with Grip Pen- if you select the Soft Low Density Airbrush Preset with Grip Pen paint with swicth facing right with a high tilt towards you the cursor shows the spray should be going up, but it sprays down.
3-D
Creating a video timeline and rendering video from two 3D layers may not include ground plane reflections
Workaround: Use mesh for ground plane instead of 3D engines construct, or duplicate the file and remove the keyframes
Creating a New background texture after changing lighting presets results in crash
Workaround: Create the New background texture prior to adjusting lighting presets
Unable to create a constraint on extruded object with Pillow Inflate setting applied. Further actions may result in Photoshop instability or crash.
Photoshop may crash when trying to align/distribute constraints from selections of two 3-D extruded objects
Photoshop may not always save a texture when you paint directly onto the 3d object using Paint on Target Texture setting.
Photoshop may crash when selecting a different panel filter after the focus has been on 2 fields in the environment flyout with IBL map present
Photoshop may crash after embedding a 3D layer into a layer group, creating a new 3d object in the group, and then closing the document.
When changing the color of the lines or points in the 3D scene cross section from the Properties panel, side b color overwrites the color in side A.
Program Error when adjusting fill value in Layers panel while in Lighting Effects workspace.
Workaround:You will have to use opacity slider instead of fill slider to pull back the lighting effect
PLUGINS
DUPLICATE PLUGINS CAUSE ISSUES ON MAC:
If you install duplicate plugins or point the additional plugins folder preferences to a duplicate set of plugins (such as, to an older version of Photoshop), then it is possible for odd Photoshop behavior, such as an inappropriate file extension to appear when saving files.
(example: while performing a "save as" to JPEG file type, the file format appears to change to .dcm)
In this case, there may be a duplicate "file formats" plugin that's populating the Save As file types list with duplicates of the same options.
If there are duplicate file format plugins installed, the Mac OS will remove the duplicates from the list, but you may still see the odd saving behavior.
Solution:
Remove the duplicate plugins.
If you are not sure if you have this issue, but are seeing odd behavior, you can check for duplicates by looking through the plugins listed in the Help > System Info dialog.
Bridge
Unable to Copy and Paste in File info in Bridge
Workaround: Typing info in Manually works, or copy and paste work in Photoshop's File Info dialog
Install
Adobe Setup Utility may quit, or error during install. You may see error: "Exit Code: 15"
Workaround: Create a folder named 'Templates' at "<Windows drive>:\Users\<current user login id>\AppData\Roaming\Micorsoft\Windows\"
Message saying trial of PS CS6 beta expired,Content coming soon, stay tuned.
Workaround: re-launch photoshop CS6 beta. This issue should not happen anymore

1. You can get full support for your camera by upgrading to Lightroom 4. But personally, I would wait for Lightroom 5 since it will be released shortly, probably within the next month. Lightroom 5 will work with Photoshop CS5. The only difference is that Lightroom will need to create a TIF or PSD file that contains all the changes you have made in Lightroom. That's not a big deal, in my opinion. That file has to be created at some point anyway whenever you use Photoshop.
2. Yes, Lightroom 4 will pass images back and forth between it and Photoshop.
3. The upgrade would not break Lightroom 3. It would essentially work the same as it does with your current setup.
4. If you purchase CS6 it is my understanding you will be allowed to use it indefinitely. This is not true of the Creative Cloud version. Support and updating for additional cameras will cease for CS6. Adobe has announced that they will make Camera Raw 8.1 so that it can be usable with CS6 as far as reading Lightroom adjustments. But any new controls will not be accessible.
5. So far, Adobe has indicated that they have no plans to making Lightroom a subscription-only offering.
You are asking your questions as though you are addressing Adobe directly. This is a User-to-user forum. I don't work for nor do I speak for Adobe. I am only giving you the information as I understand it. It seems to me that upgrading to Photoshop CS6 and Lightroom 5 is a "safe" choice. None of us, not even Adobe, really knows what the future will bring. Technology changes so quickly anymore that everything we are doing right now could be obsolete in a matter of a very short period of time. As Adobe changes their marketing strategies I think it will probably motivate some people to look elsewhere. I have Photoshop CS6 and I'm going to upgrade to Lightroom 5. Then I will have to wait and see what develops after that. At any rate, I have tools that I can use for the foreseeable future. If I have to change at some point then I will do so.

FAQ: What is the Adobe Photoshop CS6 beta?

The Adobe Photoshop CS6 software beta contains features from the next shipping version of Adobe Photoshop software, the professional standard in digital imaging, to be released in spring 2012. The Photoshop CS6 beta is available to our customers on both Apple Macintosh and Microsoft® Windows® platforms and with support for either an English or a Japanese interface.

Hello, the Public beta version of Photoshop is in international english and japanese only: http://forums.adobe.com/thread/972852?tstart=0

Improper Photoshop CS6 beta uninstall prevents Photoshop CS6 release version install

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