Improved firmware support/update policy wanted!

I'm a long time user of Nokia Communicators (several generations). My current phone is an E90 Communicator. Overall, it's a great phone. However, it has it's problems, major ones being an obsolete web browser and a buggy messaging application.
And now my point: On it's web site Nokia advises us to keep our firmware up-to-date. However, Nokia only releases firmware updates for a period of about 1½ years after product release. This is not acceptable. Firmware updates should be provided for 3 to 5 years after product release. As it stands, I have not received any software repairs, security fixes and new features from Nokia since almost 1½ years!
Yesterday Nokia announced the successor of the E90: the E7. I like that phone very much, but I'm very hesitant to buy it because of the short period Nokia supports the firmware. Therefore my next phone will most likely be an Android. Nokia could make me change my mind by publicly announcing a new and improved firmware policy.
Nokia, please take note of an otherwise very satisfied customer!

Hi Nicole,
the version you are mentioning is the PC SW Version number. The main package has the 2.x numbering.
So with SW update 2.10 you have also the latest PC SW firmware.
Using hyperterminal and typing ATI you can get the main version (firmware / PC SW) info from your stick
Br, Oliver

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Does the 1.10.02 firmware support subscription mu

And if so what steps should I take ( I am currently running 2..02)
Thanks,
Jeff

Jeff,
That firmware does not support PlaysForSure? music (such as as Napster To Go, or Yahoo! Music Unlimited). A seperate firmware will be released that supports these, and includes the same changes as the .0.02 firmware. If you want to keep playing those songs, then I would advise you stick with the firmware you have now, until the update is released.
Cat
Message Edited by Catherina-CL on 06-08-2005 04:36 PM

PAP2T Firmware not updating

Is there a way to force the updater to update a PAP2T with the latest firmware?
I have a PAP2T that I purchased from EBay. When I try to update the firmware, the updater goes all the way through and then tells me it failed.
The firmware version on the PAP2T says 3.1.15(LS). Isn't this firmware for the PAP2 instead of the PAP2T? Is there a way to force the updater to update the firmware on this device?
The device appears to work fine except for when I try to return from call waiting. The person on the other end hears me, but I cannot hear them. This is why I want to update with the latest firmware.

There are two ways to update a firmware of an SPA or PAP2 according to this FAQ . Just double check if you have downloaded the right firmware and make sure also that your unit is not automatically fetching a firmware from your ITSP

Firmware Graphics Update

I installed the latest Max OS update and was prompted to install this firmware graphics update. The wireless mouse and keyboard were not recognized and I couldn't select Update to start the install. I then connected a USB mouse and keyboard and this worked. This firmware graphics update has been updating for the last 30 minutes or so.
What I am getting is a picture of my desktop and the circular progress meter going. I don't think it should be taking this long. Has anyone have any solution to this? Prior to me selecting the Update the message stated that I wait until the update is complete and I shouldn't power cycle the iMac.
iMac 24 Inch display 2.8Ghz, 2600 graphics card

Chuy I recommend the following (best advice I can offer w/o having done this update on that system:
1. worry (I loathe Firmware updates that don't behave they way they are sposed to...)Touch nothing.
2. grab a strong drink if you drink .. Carefully check that you followed all the firmware update instructions precisely from the beginning (even check the apple site on another computer - I'm surprised: usually the instructions say - in step #1 *First remove all non-apple devices*, USB, Firewire etc etc...*)
3. call the /your local Apple dealer/superstore and ask to speak to a genuine wizard or guru Give your name (make sure you *get all their names* and write them down)
4. seek their advice:
ask what will happen if you end up with an unresponsive/unbootable mac...after following their advice.. and how you will fix it. Write down their advice, read it back, then follow it precisely - after thanking them by name.
5. If it works, ring back, ask for them by name , get the store's support email address, thank them profusely & drop a brief email To ATTN Manager*support.... CC Wizard thanking them in writing. (everyone likes appreciation).
6. If it doesn't work, ring back, ask for them by name, get them (no-one else) and plot a 'fix' strategy....
Repeat from step 5.
+Finally, it's not required but it'd be nice if you posted back here...+ (I'm assuming you're getting email via another method)
Best wishes & best of luck (no - it shouldnt take THAT long w/o warning you first)

Creative Zen Xtra Firmware not updat

Hi everyone,
After a few months of disuse I got out my old Zen Xtra 30GB. I turned it on and it booted to Rescue Mode. I formatted everything and erased the OS. Now when I plug the player in (After installing the most recent drivers) Windows recognises it and Media Source makes a half-hearted attempt at syncing it, but when I try to update it with the latest PlaysForSure firmware the updater first gives me "Your player's current firmware is the same as this version. Do you want to continue?". I click yes, and the firmware updater says "Your battery levels are too low. Please charge your batteries before you proceed."
Obviously I can't charge the batteries while in Rescue Mode, so I am unable to proceed with the firmware update. The player is plugged into the mains as I do this. The player appears in Media Source (latest version) and in the device manager without a malfunction sign or anything. Also the old version of the firmware updater before PlaysForSure doesn't recognise the player.
Is there anyway to bypass the battery level check so I can install the firmware? Thanks.

You won't believe but I had the same problem just couple of days ago with the same player (but 40 gigs). I was confused just like you, so I tried to format the disk again (while connected to PC) and reloaded the OS. Then a message appeared like 'Now you can update your firmware' or something like that, so I ran the firmware from PC, and no message about a battery level appeared, and the firmware was updated correctly. Try it, and let me know if it's OK! Good luck!

Upgraded "PIM support Update" and now Palm is down

I have a Tungsten E2, running system 4 something (can't tell exactly any more!), but I think it was the latest version compatible with Mac.
I downloaded and installed the PIM support Update, and now my PDA won't boot up. It keeps flashing "Palm Powered" for about three seconds, going to black, and then going back to "Palm Powered." It just flashes on and off, I can't shut it down.
I performed a hard reset, which worked, then synced the PDA with my computer, and now it is doing it again. Obvious the PIM update was toxic, how can I remove it and go back to normal? I have done another hard reset, but don't want to sync again until I know what to do.
Thanks!
Post relates to: Tungsten E2

To fix this what we need to do is hard reset your device. The instructions to do that is here http://kb.palm.com/wps/portal/kb/common/article/887_en.html this tells you how to do all types of resets. Also, what we need to do is rename your backup folder. What this folder is, it hold all your programs from the last time you synced your PC. On your computer go here
Palm Desktop 4.2 and below
My Computer--> C drive --> Program files --> Palm/PalmOne--> your hotsync username
Palm Desktop 6.2.2
My Documents/Documents --> Palm OS Desktop --> your hotsync username
Mac's
Macintosh HD : Applications : Palm : (Palm username)
Macintosh HD : Users : (Mac username) : Documents : Palm : Users : (Palm username)
Right click on your backup folder and rename it to "backupOld". Resync your device to the same user name and you will get all your contacts, calendar, tasks, and memos.
You can install the programs again but make sure they are compatible with the device. Also try one program again and wait 24 hours to see if the same thing happens again. This way you know what program is causing the issue.

Nokia Firmware 1314 Update for Lumia 820

Hi,
I am a big fan of Nokia devices. I am currently using Lumia 820, unlocked version in India. My "other" storage has reached to 3GB, and i am left with only 300MB. Everytime i watch you tube videos, the "Other got balooned up.
When the customers in India for Lumia 820 are getting Firmware 1314 update??? Its really URGENT now...

vickylance wrote:
Has this update been released in foriegn countries..... and is this update also meant for nokia lumia 920?
Lumia 920 ATT versions in the US are the first to get .1314 update because of issues.
Happy to have helped forum in a small way with a Support Ratio = 37.0

I traded iPads with my daughter. How do I get my iTunes account on this one? When I try to update it wants her information?

I traded iPads with my daughter. How do I get my iTunes account on this one? When I try to update it wants her iTunes information.

You can tap on the account in Settings > Store (Settings > iTunes & App Stores if it's on iOS 6) and log out of it and then log in with yours. But if any of the apps that are currently on the iPad were downloaded by her account then only her account will be able to download updates to those apps - content from the store is tied to the account that downloaded it, not to the account that is currently logged in.

View updates on a machine w/out update policy

Is it possible to see if a machine has installed/hasn't installed updates even if it does not have an update policy enforced? The goal is to monitor machines without imposing an update policy while being able to see if they are regularly updating their
machines.

Yes, as long as the client is installed, you'll see the state of patches installed on the machines via a filter in the machine's update view.
Thanks,
Jon L. - MSFT - This posting is provided "AS IS" with no warranties and confers no rights.

When I plug my iPhone 4s into my PC, I get an error message that says iTunes needs a newer version of Apple Mobile Device Support. It wants me to uninstall both the AMDS and iTunes and then reinstall iTunes. Has anyone else run into this problem recently?

When I plug my iPhone 4s into my PC, I get a message that says iTunes needs a newer version of Apple Mobile Device Support. It wants me to uninstall both the AMDS and iTunes and then reinstall iTunes. iTunes won't recognize my phone and so I can't synch it. Has anyone else run into this problem recently and how did you resolve it? Thanks!

Thank you both. I suppose I should have prefaced my question with the concern that I've read a number of other posts from people who have had a similar issue and when they tried to follow the directions, they ran into a multitude of other problems. As you might imagine, I'm hoping to avoid the creation of new problems as I try to solve this one. Thanks again.

Hi everyone, I have LR 5 that I purchased with a serial number and about a week ago I got the message about a new update, I want to get LR 6 but not the creative cloud, last time from LR4 to LR5 there was just an update without buying the creative cloud,

Hi everyone, I have LR 5 that I purchased with a serial number and about a week ago I got the message about a new update, I want to get LR 6 but not the creative cloud, last time from LR4 to LR5 there was just an update without buying the creative cloud, is that possible from LR5 to LR6? Thanks so much.

Welcome to Apple Discussions!
You can't install 9.2.1 or earlier on any Mac that is only Mac OS X bootable. In fact you need to use the restore disks which came with those Macs to install 9.2.2 on those Macs. 8.6 is only possible to install on Macs which came with 8.6 or earlier. The 9.1 disk may be useful for your 1999 PowerMac G4, but won't be of any use for a 2006 Powerbook G4.
Adobe Pagemill does not follow w3.org web publishing standards. If you want a webpage editor, get http://www.barebones.com/ BBEdit
MS Office, there is a free Mac OS X alternative in http://www.neooffice.org/
Or you can upgrade to the full Office 2004 for the Mac, or get http://www.thinkfree.com/ or Open OS X Office.
Wordperfect files can be converted to Word files with http://www.dataviz.com/ 's Maclinkplus.
Microsoft no longer has Internet Explorer for download (that quit being offered January 2006), though that is covered more in my FAQ:
http://www.macmaps.com/browser.html
As for other Mac OS X inquiries, I strongly recommend seeing my other FAQ:
http://www.macmaps.com/macosxnative.html
which should answer most of your other questions. If you have further questions, please feel free to ask me.
Disclaimer: Reference to links I make to my Macmaps.com website are a for your information only type reference. I do not get any profit from this page, and it is open to the public.

I bought a mac book pro in the UK and I now live in another country which is not supported by apple support. I want to contact apple support but I cannot find any telephone number or email to do so. any ideas?

I bought a mac book pro in the UK and I now live in another country which is not supported by apple support. I want to contact apple support but I cannot find any telephone number or email to do so. any ideas?

http://support.apple.com/kb/HE57
And here:
http://support.apple.com/kb/HT1434

Uninstalled QucikTime, I have these two programs, apple support update, and

I used QuickTime player on my windows 7 64 bit PC , didn't like it, removed it using add/remove program. Now I have these two: Apple Application Support Version 1.3.1 and is 42.8 MB and Apple Software update 2.1.1.116, 2.15 MB. They are from Apple, Inc. They are listed on my ad /remove program. My question:Since I have Uninstalled Quick time player, do i need to remove these two files? Are they related to any other important software like (e.g adobe)?
I have apple support update, which has , as I understand,an update , but I no longer have a Quick Time program. Do I need to get rid of these two programs, and how to do it safely?
Thanks

They're not doing anything now, so you can remove them. Uninstall them from the Add/Remove Programs, just as you did with QuickTime.
Regards.

In MountainLion System Preferences, "iCloud", "Mail, Contacts, and Calenders", and "Software Update" all want to open in 32 bit mode. Security and Privacy won't open either.

As stated in the header,
iCloud
Mail, Contacts, and Calenders
Software Update
all want to open in 32 bit mode. Then when System Preferences quits and relaunches IN 32 bit mode, I get a dialog box saying "You can't open (pick one) preferences because it doesn't work on an Intel-based Mac." Moreover, Security and Privacy does the same thing only without the song and dance about quitting and reopening.
Whaaaaat???!!! I've never owned anything BUT an Intel Mac.
The "open in 32 bit mode" is not, and has never been checked in "Get Info"
I tried going to ~Library/Preferences and tossing all com.apple.system preferences files and rebooting. No joy.
It actually looks like some joker has included a bunch of PPC preference panes in my copy of MountainLion, except some of them are new to this OS.
My hardware is a mid 2010 13" MacBook Pro with4 gb of RAM, and a 500 gb hard drive, in three seperate partitions, running three Mac operating systems, one at a time. I have SnowLeopard in a small partition because I still have a few things that don't run in Lion/ML. Lion is still my main use machine in the largest partition, and when ML came out, I redistributed most of the unused space into a 3rd partition into which I did a clean install of ML in it's own partition so I could work through the growing pains without compromising my main computer. I'm glad I did it that way, but I DO want to get ML working properly, and I can't do that if I can't authorize third party software. Gatekeeper is currently in the way, and I can't get it to move.

I dunno, that doesn't make any sense to me.
I just shut down and rebooted into the SnowLeopard partition and took a peek at the preference panes. There are only 3 that run in 32 bit only. They are all 3rd party, and none of the prefpanes are non Intel. Like I said, I have never owned a PPC machine. Anyhow, SnowLeopard doesn't even have an iCloud prefpane, or a combined mail, contacts, and calenders prefpane, and the ML security and privacy prefpane is all new as well. The software update prefpane is Intel and 64 bit in both SnowLeopard and Lion.
As to the triple boot, unless I'm totally mistaken, what I have here is, in essence, 3 seperate descrete computers in one box. All using the same hardware. but one at a time. I wouldn't know how to get more than one running at the same time, without using a virtual machine, even if I wanted to. (Which I don't) I do sometimes transfer files from one to another using the shared folder, but other than that, they do not interact. How could ML system preferences be trying to launch prefpanes from a totally different machine?

My Macbook Air broke. Please help me, Russian Apple Customer Support don't want help me. I'm in despair.

My Macbook Air broke. Please help me, Russian Apple Customer Support don't want help me. I'm in despair.
Hi, I bought my MacBook Air in your store. In the summer of 2012. My mac is included in the program MacBook Air Flash Storage Drive Replacement Program. I live in Russia. I called the Russian support Apple. They told me to bring mac to an authorized service center. An authorized service center I was told to wait 45 days of the new flash storage drive. It's very long for me. I can `t wait long. I work on a Mac. I do not have another computer. Russian support Аpple does not want to help me. Can you help me? Serial number my MacBook Air : c0*******rvc
<Personal Information Edited by Host>

Leaving you without a computer for 45 days isn't acceptable. Call Apple and ask for a loaner or replacement. Some people have been receiving them.
If you still have no luck, then consider getting a USB 3.0 HDD and installing and running OS X on it until the replacement part is in.

Improved firmware support/update policy wanted!

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