"Improved" iTunes 9 still crasheds/won't load

I downloaded itunes 9 when it first came out and it crashed every time, so I dumped it and went back to version 8. I downloaded the "fix" and it still crashes. I have yet to see what the new version looks like, much less what it does. I'm running OS10.4 I really want to get this solved. I need to update my iphone and with itunes crapping out I'm stuck.

Unfortunately, these sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we need to hunt down a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for *at least version 3.0* of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any BonJour and iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes 9.2 again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Similar Messages

Using Apple TV for first time - to rent a movie. Logged in successfully - billing info updated. Keep getting message to log into Itunes on PC - movie won't load on TV

using Apple TV for first time - to rent a movie. Logged in successfully - billing info updated. Keep getting message to log into Itunes on PC - movie won't load on TV -
any advice?

3GB for a movie? That's almost equivalent to an original DVD.
Have you checked in the Recently Added playlist?
I think this is possibly linear. Select 'normal' in HB, iTunes accepts it; select 'high quality' in HB iTunes doesn't. I can't say why; I don't have any video that anywhere approaches 3GB in size. If that's how iTunes behaves I don't see you have too many options. You either select normal and it works, or you select HQ and live with playing the movie outside of iTunes.
I won't ask what movie because any help with illegally ripped copy protected DVDs is strictly prohibited by the Terms of Use so I'm assuming this is a 6 hour video of your puppy playing on the floor.

Itunes for windows 7 won't load?? Please Help

I've tried loading iTunes after restarts and re-installations but for some reason it won't load. I've never had this problem before and can't seem to solve it.
Any help would be much appreciated
Thanks
Trickster

FIXED IT!!!
None of these suggestions worked for me. I've started fresh by re-installing iTunes and then holding the shift button whilst loading it. This enables you to pick a new library and from this, it works!!
A bit of a faf because now i have to get all the info off my phone and in to iTunes but at least it opens now!!
Boom! ha, I came for help from the apple geeks and it turns out I'm the geek!!

ITunes and app store won't load on phone

The app store and iTunes won't load on my iPhone. The screen just flashes something I can't make out the stays white. When I try to log on to the app store via settings it won't log me in. I am getting updates for a bunch of apps but can't update them. Please someone help

Well it seems that my app store is working again. iTunes is letting me search but when I try and make a purchase it says "Cannot connect with iTunes" and shuts down. It seems there is a known problem?
http://mobile.news.com.au/technology/apples-app-stores-crash-failing-to-allow-co nnections-app-listings-or-update-programs-purchased/story-e6frfro0-1226497212894

ITunes and app store won't load on my ipad?

I am having trouble with iTunes and the app store not loading on my iPad. Any suggestions

iTunes and the iTS are under the 'Music' icon on the iPad.
The App Store is a default program and should be present. Have you updated to iOS 5.1.1?
MJ

ITunes version 9 - store won't load properly =/

I went on iTunes today & updated it to the 9.0 version (& I have noticed everyone seems to be having a problem with this new version lol) & now I cannot sign in to download any music off the itunes store. Whenever I try to either redeem a voucher or sign in I get two different error codes -1202 & -9812 (the first error code when I try to redeem a voucher, the second when I try to sign in.)
Any help would be great =]
Thank you very much in advance =]

I am so frustrated. Someone please save us from iTunes 9. I paid for Ipod Touch software upgrade but can't get it because my iTunes store won't open. Before downloading the new version of iTunes I was good, now I'm depressed. None of the suggested troubleshooting worked. I even removed the program and reinstalled. Didn't work. Please help!!!

Itunes photo sync tab won't load

Hello, when I want to sync photos with my iphone, the photos tab in itunes is not loading, there is that loading circle spinning and nothing happens, could somebody help me? thank you in advance!

Ditto.
Tried almost everything and I'm at the point of giving up.
Had problems with my iPhone 6.
Did a clean restore and tried to sync music, photos, apps onto my phone.
Not working. It will try to sync overnight. Wake up in the morning and nothing is synced.
Tried multiple times and ain't working. Restarted phone, restarted App (iphoto, itunes), restarted my Mac (MBP Retina).
Restored my phone again. Same thing.
Put on my iPhone 6+ and same thing is happening.
I Can only download music and apps via my phone' App Store and iTunes store.
HElp!!!
its almost like holding onto expensive bricks!!!

ITunes Store Freezes and Won't Load

I upgraded to Windows 7 recently and ever since i cant get the iTunes store to connect. When i try to search for something in the store it basically just gets stuck on loading forever and then at that point i have to force quit to close iTunes. Can someone help please?

Okay so I did a little more research and i found out that hundreds of people had this problem when windows 7 beta was out, and they had the following solution:
To those of you running windows 7:
Apparently in w7 there are a lot of compatibility errors with security programs and itunes. I have Norton Internet Security 2009, and I added C:\Program Files\iTunes to the auto-protect exclusions, and i haven't had any hang-ups since; no need for hard reboots or anything. iTune's Store doesn't freeze either.
I also read that disabling windows media player network sharing service fixes it, which I ended up doing also, but I'm not sure if that really affected the outcome or not.
You don't have to take my word for it either, here are the two main places where I gathered my information, you can do the same:
http://social.technet.microsoft.com/Forums/en/w7itproperf/thread/598fe2b4-844d-4 12d-b195-5fa53dc62661
http://social.technet.microsoft.com/Forums/en-US/w7itproappcompat/thread/0ccd936 d-a9b3-47ce-bb22-e9e699d6bd47
For those of you not using windows 7:
From what I read, I'm not sure if the same fix will work for your problem, but I encourage you to explore the site above for more solutions to your problem

ITunes app opens but won't load content (except Genius)

I can open iTunes but nothing will load. I can scroll through all the tabs (Music, Movies, TV Shows, Search etc.) but Genius is the only tab that will load anything. I've tried searching for things with no luck.
The App Store works just fine though.
I've tried rebooting and signing in/out of iTunes. Before I restore I wanted to ask if anyone has come across this before and what they did to fix it.
Cheers.

found the solution to my issue here http://support.apple.com/en-us/HT203811 under Invalid or incorrect Certificates

ITunes music or podcasts won't load

I can't download my iTunes content.
It shows up in iTunes but will not load into my iPod.

Hi John,
I have the same trouble. So I did a lot of stuff: deleting re-installing iTunes, deleting SC Info repertory, creating another administrator account, creating another iTunes account (to try to buy songs) ... and all of these hasn't fixed the problem:
I can open a session, but
- I can't buy new songs
- I can't "autorized" iTunes on my computer
- I can't read anylonger my very old DRM files (Fairplay2).
Any suggestions or help?
Thanks in advance.

ITunes is there but won't load

I recently installed some additional RAM which caused my normally stable Mac to crash. Whilst trying various permutations of old and new RAM to see if the crashing problem went away, I lost the ability to open iTunes (and Mail and iChat if that is relevant). iTunes is there in the apps list but will not load. I've tried all sorts of things to sort it but to no avail. Any suggestions?

Try deleting your iTunes preference files (com.apple.itunesxxx.plist, in your user's Library -> Preference folder) and see if that cures the problem.
Hope this helps.

ITunes app crashes and won't load....thoughts?

When i try to launch iTunes on my iPhone, it processes for about 5 seconds and then goes back to the iPhone screen. The App Store loads fine and I've not noticed any other apps with problems. I've tried restart but nothing works. Thoughts???
Thanks!

I would suggest to first power the iPhone off, wait one minute and then power it back on. This issue has happened to me with the app store (not iTunes) but the symptoms were similar. After a power off/power on the issue went away.
To power off, hold the home and power buttons at the same time until the "slide to power off" message appears, then slide. Wait one minute (especially if the iPhone is warm or hot) then press and hold the power button until the apple logo appears.
Some will recommend to reboot instead, by holding both buttons past the slider until the apple logo appears, but I noticed that in my case, this causes the reboot to take up to 5 times longer, so long in fact, that I worry every time that the iPhone was stuck; by powering off first, italways restarts quickly.
Good luck.

My ITunes and App Store won't load on my iphone4s

Just got the phone 2 weeks ago and last week ITunes and the AppStore stopped working they just wouldn't load I've tried a reboot , restore, signing in and out with my wife's id nothing is working does anyone have any suggestions for me?

You don't do that on your phone, you do that on your computer. I think you need to sync your phone with the latest version of iTunes.

ITunes and App store won't load

We have a user in our school district whose iTunes and App Store went down with a recent apple.com outage. However, her iMac never recovered when everything came back up. She has no trouble connecting on her iPad, but on her iMac she gets a "Cannot Connect to the App Store" when launching her App Store and just a blank page when launching her iTunes store. Occasionally we can get an "Error -1202" to generate on her iTunes store but it is not consistent. She is running 10.7.5 on a late 2011 iMac with all software up to date. We have tried everything from Keychain resets to deauthorizing the computer from her account. Nothing has helped. Anyone have any suggestions?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Itunes 7.0.2 won't launch just has hourglass for a few seconds...

I am running a Dell Optiplex w/ Win XP Pro, Charter High Speed Security Suite (F-Secure) antivirus firewall antispyware stuff. Trying to upgrade itunes. Downloaded and installed without Security suite and firewalls etc. Installed fine. QuickTime opens and works except when I try to click on a movie trailer and it tries to open iTunes Store and it won't load the store. ITunes 7.0.2 won't launch. The hourglass shows for a few seconds and then nothing...no small pieces of anything popping up and going away really quick. Nothing. I don't have any other antivirus products on my system. I do have eTrust Pestpatrol antispyware but it has been disabled and was not active when downloading the product nor when installing the upgrade. All previous versions of iTunes worked fine. This upgrade to 7.0.2 will not launch. Any ideas?
Thank you.
Best Regards,
Marlene

I downloaded the program without any firewall, antivirus software or antispyware or antimalware running. I installed the same way. I don't have an active firewall through Win XP, my Charter Security Suite's firewall has always been instructed to allow all of the itunes, ituneshelper and Quicktime info through. I never had this problem with the other iTunes...only this upgrade. I have done virus, spyware, and malware scans (found a few with a deep scan, quarintined and deleted, restarted computer, still no change). My computer is up to date. I could update my Internet Explorer I suppose from 6.0.2. but that is something that shouldn't be stopping iTunes from launching. I have a P 4 with 2.4 ghz 256 ram of which I know I need to upgrade but still should not have a contributing factor in the launch. If it is, tell me and I will immediately upgrade. I don't get this one... ???? Forgot to add, I also tried another user account which had the same results.

"Improved" iTunes 9 still crasheds/won't load

Similar Messages

Maybe you are looking for