In 15 months I've had 3 iPhones break on me...

I haven't had much luck with the iPhone: numbers 1 and 2 broke within 12 months of purchase and were replaced without question. iPhone 3 broke 3 days ago and I took it to the Apple store today, and I found out since it's more than 12 months since purchase and that I don't have AppleCare I will have to pay £140 to it replaced. After examining the phone they tell the fault is not due to user damage, i.e. it hasn't been dropped or immersed in water etc
They tell me that I'm just unlucky and since I'm outside the 12 month purchase time / don't have Applecare and don't want to pay £140 there is nothing they can do for me, so I'm stuck with a useless phone.
iPhones 1 and 2 both failed with the same display fault which rendered them unusable, and iPhone 3's home button failed, meaning that after starting an application I'm unable to exit it and reach the desktop without restarting it.
It just doesn't seem fair - is that it?

I found this post from May 23rd. Not sure how to show it to you so I have copied and paste. Hope it helps. Michelle
Tom Hitchner
Posts: 5
Registered: Oct 8, 2004
New! How to Repair IPhone 3G Home Button
Posted: May 23, 2010 10:24 AM Reply Email
After about 1 year, the Home button on my iPhone 3G became unresponsive. I tried AT&T and Apple and was told I would need to purchase a replacement for another $200. Since I had nothing to lose, I did a small disassembly and made the repair. If you are out of warranty, maybe you can try it too. It is quite easy actually:
1. Remove the two screws from the bottom of the phone.
2. Using a small suction cup on the bottom of the screen, carefully remove the screen panel. There are connections at the top of the phone, so only pull out the bottom to avoid any damage to those connections.
3. Look for two small copper tabs on the underside of the screen near the home button. Those copper tabs have mating connections on the lower circuit board. After a time, those copper tabs become permanently bent upwards so that they don't make good contact with the lower circuit board.
4. Using an exacto knife or similar, carefully bend the tabs back down so they make good contact.
5. Reassemble the screen and screws. Hopefully the home button will now work.
Good Luck!
iPhone 3G iPhone OS 3.1.3
Templeton Peck
Posts: 16,208
From: Sweet Home, Chicago
Registered: Jan 11, 2001
New! Re: How to Repair IPhone 3G Home Button
Posted: May 23, 2010 10:34 AM in response to: Tom Hitchner Reply Email
These instructions and more are already available at http://www.ifixit.com
iMac 2.66Ghz, 2.4Ghz MacBook Pro, iPhone 3G Mac OS X (10.6.2)

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