In a bind - CS5 CS2

Power went out in my office building today, so I'm trying to work from home. Trouble is, work machine has CS5, and I only have CS2 here at home...as far as I'm aware you can only save back one version with ID, but I don't have access to a machine with all the versions in between.
Anyone have any ideas or able to offer some help? We're on a deadline today so I am really hoping to be able to get work done.
Much thanks.

Err. CS5 won't export to CS2. You can export to IDML, which you can then open in CS4 and export to INX. And then I'm not sure what happens -- you can read the INX in CS3 but not in CS2? Anyhow, this is a fool's errand.
What you should do is download the CS5 trial and install it on your home machine: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html.
Follow the instructions carefully, do not skip down to the links.
Then you'll have 30 days to meet your deadline.

Similar Messages

No files will open in PS CS5, CS2, or 7.

I have 3 versions of photoshop - none of which will open any files anymore. I've been using them all regularly and then a few weeks ago I've been unable to open files - ANY files. I also cannot create new files of any type with any of the 3 versions I own. (5, 2 or 7). I can't open them through the File dialog or any other manner.
What's strange is that after I have attempted to open a file - it appears in the recent list as if it had been open. There are no error messages. I can't perform any operations on it like save or modifications, so I dont' think it's I can't find my window issue.
Any other Adobe product, such as Illustrator or bridge work fine. It just appears to be photoshop. It's been working fine until now.
I've researched around and tried the various proposed fixes. I've updated my versions, deleted all the preference files, verified the registry is correct and tried the default printer fix.
Does anyone have any idea what could be causing this?

Prefs deletion would pretty much preclude dialogs opening on the wrong monitor, no?
I might try getting an updated display driver from the web site of the maker of your video card.
-Noel

Photoshop CS2 crashes after MS Office install

Hello everyone,
I have been using Photoshop CS2 without any problems since I bought my new iMac a few months ago. I haven't used Photoshop for a week or so, and I am not sure if my last system update to 10.6.8 was before or after that pause in my Photoshop use. What I am sure of is that the day before yesterday I installed Microsoft Office for Mac 2011.
Since yesterday Photoshop crashes like crazy: sometimes right on startup, sometimes when I do something like open a new document or whatever. I cannot find any systematics as to when Photoshop crashes, only that it usually crashes pretty quickly.
Below is the latest crash report. I don't know if the others say the same. Can anyone understand what the reason for the crash is or even if it is related to the Office installation or bad fonts or ...?
Thank you!!!
Crash report:
Process:         Adobe Photoshop CS2 [461]
Path:            /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2
Identifier:      com.adobe.Photoshop
Version:         9.0.2 (9.0.2x312 [20060822.902x312 02:00:00 cutoff]9.0.2x311) (9.0.2)
Code Type:       PPC (Translated)
Parent Process: launchd [88]
Date/Time:       2011-07-05 23:08:47.196 +0200
OS Version:      Mac OS X 10.6.8 (10K540)
Report Version: 6
Interval Since Last Report:          46511 sec
Crashes Since Last Report:           2
Per-App Interval Since Last Report: 2080 sec
Per-App Crashes Since Last Report:   2
Anonymous UUID:                      3ED03106-3DD3-450C-B748-F1A21EBA4B1D
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000006432643b
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0   ???                               0x72ea752f 0 + 1927968047
Thread 1:
0   libSystem.B.dylib                 0x80142afa mach_msg_trap + 10
1   libSystem.B.dylib                 0x80143267 mach_msg + 68
2   com.adobe.Photoshop               0xb819440f CallPPCFunctionAtAddressInt + 206231
3   libSystem.B.dylib                 0x80170259 _pthread_start + 345
4   libSystem.B.dylib                 0x801700de thread_start + 34
Thread 2:
0   com.adobe.Photoshop               0xb815acc0 spin_lock_wrapper + 90152
1   com.adobe.Photoshop               0xb8179c5b CallPPCFunctionAtAddressInt + 97763
2   com.adobe.Photoshop               0xb80c6b13 0xb8000000 + 813843
3   com.adobe.Photoshop               0xb80c0037 0xb8000000 + 786487
4   com.adobe.Photoshop               0xb80dd8e8 0xb8000000 + 907496
5   com.adobe.Photoshop               0xb8145397 spin_lock_wrapper + 1791
6   com.adobe.Photoshop               0xb801ceb7 0xb8000000 + 118455
Thread 3:
0   com.adobe.Photoshop               0xb815a8ff spin_lock_wrapper + 89191
1   com.adobe.Photoshop               0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2   com.adobe.Photoshop               0xb80c6b13 0xb8000000 + 813843
3   com.adobe.Photoshop               0xb80c0037 0xb8000000 + 786487
4   com.adobe.Photoshop               0xb80dd8e8 0xb8000000 + 907496
5   com.adobe.Photoshop               0xb8145397 spin_lock_wrapper + 1791
6   com.adobe.Photoshop               0xb801ceb7 0xb8000000 + 118455
Thread 4:
0   com.adobe.Photoshop               0xb815aa8b spin_lock_wrapper + 89587
1   com.adobe.Photoshop               0xb818c3eb CallPPCFunctionAtAddressInt + 173427
2   com.adobe.Photoshop               0xb818eeec CallPPCFunctionAtAddressInt + 184436
3   com.adobe.Photoshop               0xb80e88cb 0xb8000000 + 952523
4   ???                               0x8aace8a6 0 + 2326587558
Thread 5:
0   com.adobe.Photoshop               0xb815a8ff spin_lock_wrapper + 89191
1   com.adobe.Photoshop               0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2   com.adobe.Photoshop               0xb80e88cb 0xb8000000 + 952523
3   ???                               0x2cd33453 0 + 752038995
Thread 6:
0   com.adobe.Photoshop               0xb815a8ff spin_lock_wrapper + 89191
1   com.adobe.Photoshop               0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2   com.adobe.Photoshop               0xb80e88cb 0xb8000000 + 952523
3   ???                               0x2cd33453 0 + 752038995
Thread 7:
0   com.adobe.Photoshop               0xb815a8ff spin_lock_wrapper + 89191
1   com.adobe.Photoshop               0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2   com.adobe.Photoshop               0xb80e88cb 0xb8000000 + 952523
3   ???                               0x2cd33453 0 + 752038995
Thread 8:
0   com.adobe.Photoshop               0xb815a8ff spin_lock_wrapper + 89191
1   com.adobe.Photoshop               0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2   com.adobe.Photoshop               0xb80e88cb 0xb8000000 + 952523
3   ???                               0x2cd33453 0 + 752038995
Thread 9:
0   com.adobe.Photoshop               0xb815a8ff spin_lock_wrapper + 89191
1   com.adobe.Photoshop               0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2   com.adobe.Photoshop               0xb80e88cb 0xb8000000 + 952523
3   ???                               0x2cd33453 0 + 752038995
Thread 10:
0   com.adobe.Photoshop               0xb815a8ff spin_lock_wrapper + 89191
1   com.adobe.Photoshop               0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2   com.adobe.Photoshop               0xb80e88cb 0xb8000000 + 952523
3   ???                               0x2cd33453 0 + 752038995
Thread 11:
0   com.adobe.Photoshop               0xb815a93a spin_lock_wrapper + 89250
1   com.adobe.Photoshop               0xb8176f67 CallPPCFunctionAtAddressInt + 86255
2   com.adobe.Photoshop               0xb80e88cb 0xb8000000 + 952523
3   ???                               0x8ba6aaba 0 + 2342955706
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x64326433 ebx: 0x00000000 ecx: 0x64326433 edx: 0x00000000
edi: 0xd0e5ffbf esi: 0xbfffe5d8 ebp: 0x8a028d80 esp: 0xb7fffacc
   ss: 0x0000001f efl: 0x00010202 eip: 0x72ea752f   cs: 0x00000017
   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
cr2: 0x6432643b
Binary Images:
0x80000000 - 0x8005dff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x8007d000 - 0x800e7fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x80142000 - 0x802e9ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x8036b000 - 0x804e6fe7 com.apple.CoreFoundation 6.6.5 (550.43) <10B8470A-88B7-FC74-1C2F-E5CBD966C051> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x805de000 - 0x805ecfe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x805f1000 - 0x805fdff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x80601000 - 0x80647ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x80654000 - 0x807d6fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib
0x80838000 - 0x808e5fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x808f9000 - 0x808fcfe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <749D24EE-54BD-D74B-D305-C13F5E6C95D8> /usr/lib/dyld
0xb8000000 - 0xb81defff +com.adobe.Photoshop 9.0.2 (9.0.2x312 [20060822.902x312 02:00:00 cutoff]9.0.2x311) (9.0.2) <6437A74D-607F-7339-5F7E-F6B0EF81C25D> /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Translated Code Information:
objc[461]: garbage collection is ON
Rosetta Version: 22.27
Args:      /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 -psn_0_282693
Exception: EXC_BAD_ACCESS (0x0001)
Thread 0: (0xb052ce34, 0xb815a8ff)
0x905c9a3c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x019bbf90: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : ACESemaphoreList::Wait(unsigned long) + 36
0x019bc1dc: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : ACEMPThread::Task() + 76
0x019bbba0: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : _TaskGlue + 28
0x905ca988: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 100
0x903eef08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : + 0
PPC Thread State
srr0: 0x00000000    srr1: 0x00000000                     vrsave: 0x00000000
cr: 0xXXXXXXXX        xer: 0x00000000         lr: 0x905c9a80        ctr: 0x9034e600
r00: 0xffffffda     r01: 0xf0509d20     r02: 0x132e5130     r03: 0x00008a03
r04: 0x7fffffff     r05: 0x00000000     r06: 0x00000000     r07: 0x00000000
r08: 0x00007fe1     r09: 0x4d555458     r10: 0xa005cc88     r11: 0xa0047698
r12: 0x9034e600     r13: 0x00000000     r14: 0x00000000     r15: 0x00000000
r16: 0x00000000     r17: 0x00000000     r18: 0x00000000     r19: 0x00000000
r20: 0x00000000     r21: 0x00000000     r22: 0x00000000     r23: 0x00000000
r24: 0x00000000     r25: 0x00000000     r26: 0x00000000     r27: 0x00000000
r28: 0x00000000     r29: 0x7fffffff     r30: 0x00000000     r31: 0x905c9a20
Thread 1: (0xb022084c, 0xb815aa8b)
0x00000000: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : + 0
0x9060a4bc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _TS_exception_listener_thread + 128
0x903eef08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
PPC Thread State
srr0: 0x00000000    srr1: 0x00000000                     vrsave: 0x00000000
cr: 0xXXXXXXXX        xer: 0x20000000         lr: 0x9034ecc4        ctr: 0x9034e590
r00: 0xffffffe1     r01: 0xf0203df0     r02: 0xa0052090     r03: 0x10800000
r04: 0x00000002     r05: 0x00000000     r06: 0x00000054     r07: 0x0000782b
r08: 0x00000000     r09: 0x00000000     r10: 0x00000600     r11: 0xa0047194
r12: 0x9034e590     r13: 0x00000000     r14: 0x00000000     r15: 0x00000000
r16: 0x00000000     r17: 0x00000000     r18: 0x00000000     r19: 0x00000000
r20: 0x00000000     r21: 0x00000000     r22: 0x10800000     r23: 0x00000000
r24: 0x00000054     r25: 0x0000782b     r26: 0x00000000     r27: 0x00000000
r28: 0x00000002     r29: 0x00000002     r30: 0x00000000     r31: 0x9060a444
Thread 2: (0xb02a2e34, 0xb815a8ff)
0x905c9a3c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x0f4fd428: /Applications/Adobe Photoshop CS2/Zusatzmodule/Erweiterungen/Mehrprozessorunterstützung.plugin/Contents/MacO S/MultiProcessor Support : ThreadFunction(void*) + 64
0x905ca988: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 100
0x903eef08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : + 0
PPC Thread State
srr0: 0x00000000    srr1: 0x00000000                     vrsave: 0x00000000
cr: 0xXXXXXXXX        xer: 0x00000000         lr: 0x905c9a80        ctr: 0x9034e600
r00: 0xffffffda     r01: 0xf0284da0     r02: 0x09e50750     r03: 0x00007b07
r04: 0x7fffffff     r05: 0x00000000     r06: 0x00000000     r07: 0x00000000
r08: 0x00000040     r09: 0x4d555458     r10: 0x0000003c     r11: 0xa0047698
r12: 0x9034e600     r13: 0x00000000     r14: 0x00000000     r15: 0x00000000
r16: 0x00000000     r17: 0x00000000     r18: 0x00000000     r19: 0x00000000
r20: 0x00000000     r21: 0x00000000     r22: 0x00000000     r23: 0x00000000
r24: 0x00000000     r25: 0x00000000     r26: 0x00000000     r27: 0x0f4fd3fc
r28: 0x80000000     r29: 0x7fffffff     r30: 0x00000000     r31: 0x905c9a20
Thread 3: (0xb04aae34, 0xb815a8ff)
0x905c9a3c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x019bbf90: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : ACESemaphoreList::Wait(unsigned long) + 36
0x019bc1dc: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : ACEMPThread::Task() + 76
0x019bbba0: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : _TaskGlue + 28
0x905ca988: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 100
0x903eef08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : + 0
PPC Thread State
srr0: 0x00000000    srr1: 0x00000000                     vrsave: 0x00000000
cr: 0xXXXXXXXX        xer: 0x00000000         lr: 0x905c9a80        ctr: 0x9034e600
r00: 0xffffffda     r01: 0xf0488d20     r02: 0x133453f0     r03: 0x00008903
r04: 0x7fffffff     r05: 0x00000000     r06: 0x00000000     r07: 0x00000000
r08: 0x00007fe1     r09: 0x4d555458     r10: 0xa005cc88     r11: 0xa0047698
r12: 0x9034e600     r13: 0x00000000     r14: 0x00000000     r15: 0x00000000
r16: 0x00000000     r17: 0x00000000     r18: 0x00000000     r19: 0x00000000
r20: 0x00000000     r21: 0x00000000     r22: 0x00000000     r23: 0x00000000
r24: 0x00000000     r25: 0x00000000     r26: 0x00000000     r27: 0x00000000
r28: 0x00000000     r29: 0x7fffffff     r30: 0x00000000     r31: 0x905c9a20
Thread 4: (0xb019ee30, 0xb815a93a)
0x903eb6a4: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 880
0x9060c984: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _TSWaitOnConditionTimedRelative + 240
0x9060ea00: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _TSWaitOnSemaphoreCommon + 468
0x9059c670: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : AsyncFileThread(void*) + 92
0x903eef08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : + 0
PPC Thread State
srr0: 0x00000000    srr1: 0x00000000                     vrsave: 0x00000000
cr: 0xXXXXXXXX        xer: 0x00000000         lr: 0x903eb6e8        ctr: 0x9034e610
r00: 0xffffffd9     r01: 0xf01828b0     r02: 0x00000001     r03: 0x00009803
r04: 0x00009603     r05: 0x0000003c     r06: 0x00000000     r07: 0x00000000
r08: 0x00000400     r09: 0x00000001     r10: 0xf0182e88     r11: 0xa00476a0
r12: 0x9034e610     r13: 0x00000000     r14: 0x00000000     r15: 0x00000000
r16: 0x00000000     r17: 0x00000000     r18: 0x9067d1cc     r19: 0x9067d1d0
r20: 0xa004e6d0     r21: 0x9067d1d4     r22: 0x00000000     r23: 0x00000000
r24: 0x0000003c     r25: 0x00000001     r26: 0xa004e71c     r27: 0xf0182e88
r28: 0xa007d4ac     r29: 0x00000000     r30: 0xa007d4e0     r31: 0x903eb340
Thread 5: (0xb0428e34, 0xb815a8ff)
0x905c9a3c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x019bbf90: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : ACESemaphoreList::Wait(unsigned long) + 36
0x019bc1dc: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : ACEMPThread::Task() + 76
0x019bbba0: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : _TaskGlue + 28
0x905ca988: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 100
0x903eef08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : + 0
PPC Thread State
srr0: 0x00000000    srr1: 0x00000000                     vrsave: 0x00000000
cr: 0xXXXXXXXX        xer: 0x00000000         lr: 0x905c9a80        ctr: 0x9034e600
r00: 0xffffffda     r01: 0xf0407d20     r02: 0x132e50d0     r03: 0x00008803
r04: 0x7fffffff     r05: 0x00000000     r06: 0x00000000     r07: 0x00000000
r08: 0x00007fe1     r09: 0x4d555458     r10: 0x000ffc2e     r11: 0xa0047698
r12: 0x9034e600     r13: 0x00000000     r14: 0x00000000     r15: 0x00000000
r16: 0x00000000     r17: 0x00000000     r18: 0x00000000     r19: 0x00000000
r20: 0x00000000     r21: 0x00000000     r22: 0x00000000     r23: 0x00000000
r24: 0x00000000     r25: 0x00000000     r26: 0x00000000     r27: 0x00000000
r28: 0x00000000     r29: 0x7fffffff     r30: 0x00000000     r31: 0x905c9a20
Thread 6: (0xb011cd74, 0xb815a8ff)
0x904d2aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x904d1190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x903eef08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : + 0
PPC Thread State
srr0: 0x00000000    srr1: 0x00000000                     vrsave: 0x00000000
cr: 0xXXXXXXXX        xer: 0x20000000         lr: 0x904d2abc        ctr: 0x9034e600
r00: 0xffffffda     r01: 0xf0101dc0     r02: 0x00000000     r03: 0x00002803
r04: 0x00000040     r05: 0x3b9ab5f6     r06: 0x00000020     r07: 0x00000000
r08: 0x3b9ab5f6     r09: 0x00000000     r10: 0x3b9ab5f6     r11: 0xa0047698
r12: 0x9034e600     r13: 0x00000000     r14: 0x00000000     r15: 0x00000000
r16: 0x00000000     r17: 0x00000000     r18: 0x00000000     r19: 0x00000000
r20: 0x00000000     r21: 0xa004d7cc     r22: 0xa004d7c0     r23: 0xa004d7c8
r24: 0x00000854     r25: 0xd7336ce5     r26: 0xa004d50c     r27: 0x00000040
r28: 0x0000000f     r29: 0x224d35f6     r30: 0xa004d7a0     r31: 0x904d29b4
Thread 7: (0xb03a6e34, 0xb815a8ff)
0x905c9a3c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x0f4fd428: /Applications/Adobe Photoshop CS2/Zusatzmodule/Erweiterungen/Mehrprozessorunterstützung.plugin/Contents/MacO S/MultiProcessor Support : ThreadFunction(void*) + 64
0x905ca988: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 100
0x903eef08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : + 0
PPC Thread State
srr0: 0x00000000    srr1: 0x00000000                     vrsave: 0x00000000
cr: 0xXXXXXXXX        xer: 0x00000000         lr: 0x905c9a80        ctr: 0x9034e600
r00: 0xffffffda     r01: 0xf0386da0     r02: 0x09e49640     r03: 0x00007f03
r04: 0x7fffffff     r05: 0x00000000     r06: 0x00000000     r07: 0x00000000
r08: 0x00000040     r09: 0x4d555458     r10: 0xa005cc88     r11: 0xa0047698
r12: 0x9034e600     r13: 0x00000000     r14: 0x00000000     r15: 0x00000000
r16: 0x00000000     r17: 0x00000000     r18: 0x00000000     r19: 0x00000000
r20: 0x00000000     r21: 0x00000000     r22: 0x00000000     r23: 0x00000000
r24: 0x00000000     r25: 0x00000000     r26: 0x00000008     r27: 0x0f4fd3fc
r28: 0x80000000     r29: 0x7fffffff     r30: 0x00000000     r31: 0x905c9a20
Thread 8: (0xb009ad38, 0xb815acc0)
0x904d14b8: /usr/lib/libSystem.B.dylib : __dispatch_mgr_invoke + 228
0x904d0e9c: /usr/lib/libSystem.B.dylib : __dispatch_queue_invoke + 308
0x904d102c: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread2 + 372
0x904d1168: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 76
0x903eef08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : + 0
PPC Thread State
srr0: 0x00000000    srr1: 0x00000000                     vrsave: 0x00000000
cr: 0xXXXXXXXX        xer: 0x20000000         lr: 0x904d1480        ctr: 0x903922d8
r00: 0x0000016b     r01: 0xf0080bb0     r02: 0x00000000     r03: 0x00000004
r04: 0x00000000     r05: 0x00000000     r06: 0xf0080d0c     r07: 0x00000001
r08: 0xf0080d28     r09: 0x00000000     r10: 0x0000003e     r11: 0xa0046530
r12: 0x903922d8     r13: 0x10624dd3     r14: 0x90520b04     r15: 0xf0080c0c
r16: 0xf0080c8c     r17: 0xa00613dc     r18: 0xf0080d28     r19: 0xa005b588
r20: 0xa005c588     r21: 0xf0080d0c     r22: 0xa005b508     r23: 0xa005b488
r24: 0xa00613dc     r25: 0x00000000     r26: 0xa004d62c     r27: 0x00000000
r28: 0xa004d604     r29: 0xa004d33c     r30: 0xf0080d28     r31: 0x904d13dc
Thread 9: Crashed (0xb7fffacc, 0x72ea752f)
0x0033445c: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : NewObjectBySignature(unsigned long, CStr255 const&) + 31596
0x0033456c: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : NewObjectBySignature(unsigned long, CStr255 const&) + 31868
0x0033456c: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : NewObjectBySignature(unsigned long, CStr255 const&) + 31868
0x0033456c: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : NewObjectBySignature(unsigned long, CStr255 const&) + 31868
0x0033456c: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : NewObjectBySignature(unsigned long, CStr255 const&) + 31868
0x0033456c: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : NewObjectBySignature(unsigned long, CStr255 const&) + 31868
0x0033456c: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : NewObjectBySignature(unsigned long, CStr255 const&) + 31868
0x0033456c: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : NewObjectBySignature(unsigned long, CStr255 const&) + 31868
0x0033456c: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : NewObjectBySignature(unsigned long, CStr255 const&) + 31868
0x0033456c: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : NewObjectBySignature(unsigned long, CStr255 const&) + 31868
0x00385f30: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : StripAmpersand(CString&) + 250608
0x003eab90: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : SubViewContainingPoint(TView*, VPoint const&) + 18188
0x0087bb24: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : PercentageWindowVisible(TWindow*) + 281148
0x003e5b48: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : StripAmpersand(CString&) + 642824
0x003e6320: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : StripAmpersand(CString&) + 644832
0x007eeea0: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : InitUPrinting() + 381348
0x00087f20: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : LookupErrString(short, short, ZString&) + 381028
0x008029c0: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : IsShowingAlert() + 66260
0x00064a50: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : LookupErrString(short, short, ZString&) + 236436
0x007eaa2c: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : InitUPrinting() + 363824
0x00838bb8: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : PercentageWindowVisible(TWindow*) + 6864
0x007f1d1c: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : InitUPrinting() + 393248
0x00003858: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : dyld_stub_binding_helper + 1288
0x00003530: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : dyld_stub_binding_helper + 480
0x000032c4: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : ___code_start__ + 512
0x000030f4: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : ___code_start__ + 48
0x00000000: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : + 0
PPC Thread State
srr0: 0x00000000    srr1: 0x00000000                     vrsave: 0x00000000
cr: 0xXXXXXXXX        xer: 0x20000000         lr: 0x003344cc        ctr: 0x00345fdc
r00: 0x0000011c     r01: 0xbfffe590     r02: 0x64326433     r03: 0x0bf80b90
r04: 0x0000011c     r05: 0x0000011c     r06: 0x00000072     r07: 0x00000001
r08: 0x00000000     r09: 0x00000000     r10: 0x00000001     r11: 0x011bd58c
r12: 0x00345fdc     r13: 0x00000000     r14: 0x00000000     r15: 0x00000000
r16: 0x00000000     r17: 0x00000000     r18: 0x00000000     r19: 0x00000000
r20: 0x00000000     r21: 0x00000000     r22: 0x00000000     r23: 0x00000000
r24: 0x00000000     r25: 0x00000000     r26: 0xbffff730     r27: 0x16f80830
r28: 0x0000001f     r29: 0x0000011c     r30: 0x00000000     r31: 0x00000000
Thread 10: (0xb0324e34, 0xb815a8ff)
0x905c9a3c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x0f4fd428: /Applications/Adobe Photoshop CS2/Zusatzmodule/Erweiterungen/Mehrprozessorunterstützung.plugin/Contents/MacO S/MultiProcessor Support : ThreadFunction(void*) + 64
0x905ca988: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 100
0x903eef08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : + 0
PPC Thread State
srr0: 0x00000000    srr1: 0x00000000                     vrsave: 0x00000000
cr: 0xXXXXXXXX        xer: 0x00000000         lr: 0x905c9a80        ctr: 0x9034e600
r00: 0xffffffda     r01: 0xf0305da0     r02: 0x09e5b960     r03: 0x00007d03
r04: 0x7fffffff     r05: 0x00000000     r06: 0x00000000     r07: 0x00000000
r08: 0x00000040     r09: 0x4d555458     r10: 0x0000003c     r11: 0xa0047698
r12: 0x9034e600     r13: 0x00000000     r14: 0x00000000     r15: 0x00000000
r16: 0x00000000     r17: 0x00000000     r18: 0x00000000     r19: 0x00000000
r20: 0x00000000     r21: 0x00000000     r22: 0x00000000     r23: 0x00000000
r24: 0x00000000     r25: 0x00000000     r26: 0x00000004     r27: 0x0f4fd3fc
r28: 0x80000000     r29: 0x7fffffff     r30: 0x00000000     r31: 0x905c9a20
Model: iMac11,3, BootROM IM112.0057.B00, 2 processors, Intel Core i5, 3.6 GHz, 8 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD1001FALS-40Y6A0, 931,51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 7
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000 / 3

This is an issue with Office 2011 not playing nice with Photoshop CS2. I've been using CS2 for several years, and currently under OS 10.5.6 (so it is NOT an OS 10.6.x issue). I've been very careful to keep permissions repaired etc. before & after any major install or update. Never, ever had any problem with CS2, none. A few weeks ago, I upgraded from Office Mac 2008 to 2011. Everything seemed fine with the Mac until the next time I used CS2 to scan some docs, but it started crashing for no apparent reason. I was about to try re-installing CS2 or even pay to upgrade to CS5 (CS2 is fine for my needs ... back when it worked). I'm glad I googled "office 2011 photoshop" and found this series of posts. qwertyboy's original post sounded as if I had written it! I hope the font thing is the fix ... however, that seems like the kind of problem that would have affected a Mac 20 years ago back in the dark ages of running OS 7, not a modern OS ... shame on MS software code people for not following Apple Developer guidelines for managing fonts or whatever. Thanks all for the good posts!
PS: I need to comment on the crash report:
"I say it's not Office because there isn't one reference to Office in the crash report. All are squarely Adobe PS."
That's like saying it was Abe Lincoln's fault that he was assassinated because he didn't get out of the way of John Wilkes Booth's bullet; the evidence being that Lincoln's blood was all over the place, but none of Booth's was found.

Warning panels not displaying unless another prog refreshes screen

Hi
Photoshop CS4 v11.0.2 winXP pro sp3
If one uses e.g. canvas size and chooses a smaller canvas, normally a panel appears 'the new canvas size is smaller, some clipping will occur, proceed or cancel. Likewise if you print something and its wider than the pagesize, you see a message panel appear, the image is larger..some clipping will occur, proceed/cancel.
These panels have ceased showing, but unless one clicks proceed or cancel on them, photoshop cannot progress,...not responding results. Trouble is you dont know if they have shown up but are hiding. Tried moving the image but it leaves a white space behind and the panel is not behind anyway, or under the main photoshop window.
If you launch e.g. word and print something, then minimise, often the panel then shows itself, from then on its ok ! Until one closes Photoshop then its back to its freezing ways next time after launch until refreshed with Msoft word printing, though that doesnt always resolve it.
It also freezes up when closing images using the X top right of image. I had thought I had spoted a trend to fall over on jpg images but not so I think now.
Tried for a full reinstall, no joy. updated video driver ATI radeon HD3450, the ATI driver wouldnt go on, couldnt find a suitable driver it said !... but the one from the Dell website did, turns out to be the same ! 1/12/2008 8.561.0.0 though ATI have a more recent one Feb 2010.
We also run Sophos antivirus.
has anyone experienced this and what was the solution ?
Envirographics

CS4 and now CS5 both exhibit this fault, though CS2 is ok. On another PC, CS4 and CS5 also exhibit this fault.
On my PC it takes 2mins 7 secs for the panel to appear, click proceed or cancel and from then on the warning panels are immediate. On another PC they take 15 secs to appear, on both CS4 and CS5...thus not a video card issue.
I can't imagine it being a Microsoft update causing this else there would be an international outcry.
Something is delaying the warning panels from appearing immediately in CS4 and CS5, CS2 being ok..
This is frustrating.
Envirographics

配置したデータがプレビューでしか見れないのはなぜ?

MacOS10.6.4でCS5です。イラストレータのEPSファイルを配置した後、リンクのところで「元データを編集」から配置されているものをイラストレータで開こうとすると、プレビューでしか開かないので困ってます。どうすればイラストレータ（CS5）で開くことができるでしょうか。
CS2ではこんなことは起こらないのですが、、、。

ありがとうございました。「情報を見る」がどこにあるのか分からなかったのですが、インデザインをいじくりまわして、「リンク」欄の「元データを開く」の下の「編集ツール」というところを何気なく開けたら、そこに「イラストレータCS5」とか「フォトショップCS5」が選択できるようになっていました。そこでイラストレータを選択したら、元データがイラストレータで開きました。これで解決しましたが、分かりづらい作りになっていると思いました。hirochangさんのアドバイスがなければ「編集ツール」を探せたかどうか心許ない限りです。助かりました。

With CS6, can I save down to earlier versions?

If i purchase a license to CS6, will i be able to save down to earlier versions of CS or even just be able to open the CS6 files with earlier versions of CS (indesign, photoshop, illustrator...)??

Great, thank you. Do you know if i would be able to open CS6 files with earlier versions of the suite, specifically CS5 & CS2 (indesign, photoshop, illustrator...)?

No files will open in PS in CS2 nor trial version CS5

Up to a month ago my PS CS2 was working great. Then one day I found I could not open any files in the program. I tried reloading preferences with no change. I then removed and reloaded the program (Creative Suite CS2), and PS worked great for two days, then went back to the same problem.
I recently downloaded a current verions of CS5 (with all updates) and it has the same problem. I notice in File>Open Recent it shows a record of alll the files I tried to open. I tried using various methods of opening the files, such as through bridge, and explorer. I reloaded Preferences with no change.
I looked for conflicks with my virus program (Vipre) and made PS an approved program, no change. I feel there must be some conflict in my system, but I cannot find what it is. I want to note that I do run a number of video and 3d programs. And all my other Adobe products work great.
I might mention that I did try Fireworks CS5 recently, and it worked great with photos, no problem. The only program that seem affected is PS.
I am running a Dell Latitude (D520) with Windows XP, Professional, Service Pack 3, Intel (R) Core (TM)2 CPU, T5500 @1.66GHz, 1.99 GB of RAM, Physical Address Extension.
I have searched the web for answers, none worked.
I would appreciate any help.
Gerald W -

Hunt:
Thank you for your help.
Now, do you get any error messages? If so, what are they, as accurately, as you
can articulate them. NO. AS I MENTIONED BEFORE WHEN I RELOADED THE CS2 AGAIN A FEW WEEKS AGO, IT DID WORK FOR A COUPLE OF DAYS, THEN STOPPED. BEFORE IT STOPPED THE FIRST TIME I USED THE PROGRAM FOR SEVERAL YEARS WITHOUT A PROBLEM.
What is your graphics card's make and model?
MOBILE INTEL(R) 945GM EXPRESS CHIPSET FAMILY
What is the currently installed driver's version and date?
Intel(R) Graphics Media Accelerator Driver for Mobile Report
Report Date:          08/05/2011
Report Time[hr:mm:ss]:     11:48:11
Driver Version:          6.14.10.4814
Operating System:          Windows XP* Professional, Service Pack 3 (5.1.2600)
Default Language:          English
DirectX* Version:          9.0
Physical Memory:          2038 MB
Minimum Graphics Memory:     8 MB
Maximum Graphics Memory:     224 MB
Graphics Memory in Use:     17 MB
Processor:          x86 family 6 Model 15 Stepping 2
Processor Speed:          1662 MHZ
Vendor ID:          8086
Device ID:          27A2
Device Revision:          03
*   Accelerator Information   *
Accelerator in Use:          Mobile Intel(R) 945GM Express Chipset Family
Video BIOS:          1343
Current Graphics Mode:     1400 by 1050 True Color (60 Hz)
*   Devices Connected to the Graphics Accelerator   *
Active Monitors: 1
Active Notebook Displays: 1
*   Monitor   *
Monitor Name:          ViewSonic VA1930wm-3
Display Type:          Analog
Gamma Value:          2.20
DDC2 Protocol:          Supported
Maximum Image Size:     Horizontal: 16.0 inches
                         Vertical:   10.0 inche
Thanks for your help.
Jerry -

How to install Adobe Photoshop CS5 upgrade to Lion 10.7 if I have Adobe Photoshop CS2?

I recently upgraded to a new Macboook Pro and with that upgrade am using Lion version 10.7. On my previous MBP I had Snow Leopard installed. Also had Adobe Photoshop and Illustrator CS2 installed on that and then later upgraded to CS5 on that machine. Now with Lion I am unable to do that. I aware of the technical hurdle.....Lion does not support Rosetta or PowerPC applications and therefore I cannot load CS2 on there initially and then upgrade to CS5. So does this mean that I am screwed unless I buy a full version of Photoshop and Illustrator CS5 to put on Lion? Or is there a workaround?
I still have the old MBP so I could migrate all the files from the old computer to the new computer. Short of that is there any other workaround? If I gave the serial numbers of CS2 and the CS5 upgrade to a rep at Adobe could they unlock CS5 for me so that I can download it to my new MBP?
On another note does anyone think about backward compatibility anymore? Has Apple totally lost its mind? And will Adobe cash in on this opportunity? Is it too much to ask for a representative from Adobe to get back to you after posting your callback number? Customer service does not exist.....its is unprofitable to actually "serve" customer because a customer is a tool to be exploited as are all resources in a corporation.
This is American corporatism at its finest. You have a software monopoly with Adobe on one hand along with a computer manufacture that is not competent enough to produce a backward compatible operating system. If these companies operated for the consumers benefit they would be out of business.
There is no way I'm paying for a new version of the Adobe software. Surely someone can understand my frustration and that this frustration is be being echoed by hundreds of users. But apparently we are stupid right? We are stupid because we just want to be able to smoothly transfer stuff that we have paid so much for to a new operating system but cannot. And thats because on a whim it all changes.

Shaidipur when you install Photoshop CS 5 it will request your qualifying serial number. Assuming you purchased the proper update simply type in your Photoshop CS2 serial number.
In regards to compatability I believe their is a maximize compatibility option within Photoshop. For further details I would recommend posting your question into the Photoshop forum.

Old computer died and I am trying to install Illustrator CS5 on new computer. Last version I had before CS5 was/is Illustrator 10, which has been installed in new computer. CS5 install says I need CS2,3, or 4 before installing 5, but old computer went dir

Old computer died and I am trying to install Illustrator CS5 on new computer.
Last version I had before CS5 was/is Illustrator 10,which has been installed on new computer.
CS5 install says I need CS2,3 or 4 before installing 5, but old computer went directly from 10 to CS5.
How can I repeat this 10 to CS5 install?

It does not seem likely that CS6 was upgraded from version 10. You might want to check your purchase history in your Adobe account to see if there is some missing link in the chain of purchases you made.
You can always try contacting Adobe support thru chat to see if they can find information or otherwise assist you in this matter.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Upgrade install problem Photoshop CS5 from CS2, MacOS 10.6.8

Hello,
My wife was using Adobe Photoshop CS2 for a long time. We purchased a Photoshop CS5 upgrade in 2010 through Amazon, but she never installed it after reading about problems other people had with the upgrade. It was still in its shrink wrap seal until last night.
Then she recently went to upgrade her Mac laptop to 10.9 Mavericks from 10.6 Snow Leopard, and discovered that Photoshop CS2 will no longer work since CS2 was a PowerPC application. No problem - we thought we'd just finally install that CS5 upgrade first. The Amazon web page where we bought the product stated that this was a valid upgrade path, so we thought we would not have a problem. However, when we went to do the install, we received an "Inconsistency in the installer database" error.
Going to the support live chat, we were told by Yaseer that we could no longer upgrade from CS2 to CS5 because the CS2 "server" was shut down, and we should go to the forums for help with this instead.
Now what? We own a legal copy of PS CS2, and bought a legal upgrade copy of PS CS5 with the understanding that this was a legal upgrade path, purchased from a reputable dealer (Amazon), but now it doesn't work. There must be something that can be done here.
I'm not using my wife's Adobe id which she used to register her product, but I can provide that id as well as the serial numbers for CS2 and the CS5 upgrade.

run the cleaner, http://www.adobe.com/support/contact/cscleanertool.html
restart your computer
then try to install cs5.
if you're prompted for a cs2 serial number and your cs2 number fails, use the one linked from this page: http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

Why am I having performance Issues with an upgrade from CS2 to CS5.5?

I am struggling hard with an upgrade from InDesign CS2 to CS5.5 (part of CS5.5 Design Standard)
There is a very slow response when trying to produce a 45 page document which needs many .jpeg images inserting, sometimes up to six on each 3-column page. While InDesign behaves sort of normally on text only pages, it slows to a virtual standstill when on the pages with images. (But this is what its for and I didn't have this problem with CS2!!)
Having read through some of the postings on this topic I have followed all the advice without success :-(
1) disable LSD in Preferences – Interface
2) disable thumbnail display in Pages
3) adjust view settings to Typical with Raster and Vector Images greyed out
4) disable Save Preview Images with Documents
5) check Links before opening documents
7) switch Preflight off
I shouldn't need to do all this should I???
I am operating with the following:
Packard Bell ixtreme M5740 64 bit
Intel Core i5 CPU [email protected]
4.0 GB RAM
ATII Radeon HD5570 graphics card 2779 MB available memory, 1024MB dedicated
plenty of free space – 274GB on c: drive and 296 GB on a D: drive
My hardware conforms to/exceeds the Indesign recommended hardware spec. Oh yes I am working on my local drive and I don't have these problems with Photoshop or Illustrator CS5.5.
Has anyone an idea about what's going on?
I've lost a good 6-8 hours so far trying to sort it out. Any help and observations will be gratefully received!

Hi Peter
Thanks - I've found that the files were marked as 'hidden' and thus by switching them on gain I was able to recreate the original location. Regrettably this has had absolutely no effect on my problem. :-(
I have now created a fresh document, studiously linking all my images properly (similar number to a DK 'Eyewitness Travel Guide') and by the time I got halfway through its 80 pages, InDesign had slowed to a crawl - ie 15-20 seconds to respond to any command. It is clearly doing something that it thinks necessary despite all the 'workarounds' people have suggested. Please please Adobe what's going on???

I bought the photoshop cs2 cs3 cs5 and lightroom and lightroom 4. i can't install on may new macbookpro 13inch?

i bought the photoshop cs2 cs3 cs5 and lightroom and lightroom 4. i can't install on may new macbookpro 13inch?

On which operating system are you trying to install these Adobe apps?
Please specify the operating system name and version.
If you have purchased new Macbook Pro, then you should have atleast Mac OSX 10.9 or later. However, i doubt you will be able to install most of these apps on it as they are pretty old apps except CS5 & Lr4.
Still you can give it a shot and check.
What happens when you try to install them?
Do you get any error message? An error screenshot or full text of the error, should be helpful.
~ Arpit

Macbook Pro OS X Snow Leopard and CS2 upgrade and CS5?

Hi everyone,
I am a newbie and would love to hear some thoughts on this.
I currently have the Adobe CS2 which I use on my toshiba. but all that is about to change because I recently got a macbook pro that runs on Snow lepoard. I have read some of the other treads and have come to the realisation that my CS2 will not work on the macbook?!
What is really the case? Is there no chance at all that I will be able to use my CS2?
If so, that means I will need to get an upgrade. Currently, my CS2 is the normal version, but I am now a student so I will be eligible for the student discount & upgrade. Is it possible to have all that arranged over the Adobe site? I can only see the student option, but not the upgrade option for student editions. Or should I head over to a store?
Is it true that I can wait till CS5 to come up before I lose my upgrading option?
Even though I have had CS2 for almost 5 years now, I am still very much a beginner (shameful I know). Is it worth even getting the upgrade in my case? And will CS5 be compatible with the macbook pro leopard?
Many thanks in advance!

I don't accept this at all.
Firstly, CS2 not only didn't work properly on Leopard, but nor did it on Vista. So both Microsoft and Apple are presumably grossly violating this OS upgrade principal?
Secondly, Microsoft manage to keep their apps updated without too much complaint. Hence office 2004 still runs faultlessly on Leopard
Thirdly, we have seen the Adobe approach to upgrades with Phtoshop / Lightroom and Camera Raw. How many people have bought a new digital SLR just to find that Adobe doesn't support it and will only support it if you pay for the next upgrade.
Finally, the job of an OS build is to improve the OS and let 3rd party developers have the beta releases so they can test their apps on it. If the app's developer finds it is a big job, why not charge existing users a nominal fee for the patch? I'm happy with CS2 functionality and would happily pay a sensible amount for some fixes rather than £700 + for an upgrade. We all understand that software moves on, but having to pay huge sums for an upgrade after 2 years is simply unacceptable.

Cannot direct upgrade from Photoshop CS2 to CS5 Extended

Despite the information in various spots on Adobe's website, it appears that it's not possible to simply upgrade from Photoshop CS2 to CS5 Extended. After entering the CS5 serial number, the installer asks for the serial number of a "qualifying product". This includes a dropdown list that only has
Photoshop CS5
Photoshop CS4 Extended
Photoshop CS3 Extended
Here's the view:
Entering the CS2 serial number == fail.
A call to Adobe support get past this issue, basically reading out a challenge/response from the installer to the guy on the phone. But this seems remarkably stupid to me. Was it really more effective to force me (and anyone else following this upgrade path) to call tech support just to install the software I just past $350 for? And if this was the plan, why not SAY SO ON THE ADOBE WEBSITE?!?
Has anyone else run into this issue? If so, was calling tech support the only way out?

You are correct in wishing Adobe made it clear that you do need to go through Customer Service to accomplish this.
Most users make the purchase through Adobe and straighten this out before installing.

Upgrading from Illustrator 10: CS2 or CS3? (CS4 and CS5 do not run on my Mac)

Provided I'm able to find a legitimate copy of the upgrade version from a reputable source, which one is the highest Mac version that one can upgrade from Illustrator 10? CS2 or CS3? Higher versions won't run on my PPC Mac anyway.
I'm asking now because I just finished upgrading my ancient Acrobat Standard 5.x to Acrobat Professional 8 for under $29, shipped. It turned out to be a sealed, unopened box, and I've registered it with Adobe already and collected the registration incentive received from Adobe (11 hours of training at lynda.com).
Any input will be much appreciated.
Thanks in advance.
Wo Tai Lao Le
我太老了

CS4 requires OS10.4.11 or newer.
Basically, you can go all the way to CS4 or anything short of that. Without moving past the PPC chip and OS10.4.11.
Since CS4 will work, CS3 will certainly work. I believe CS3 required OS 10.4.8 or newer. Checking my disk.... yup 10.4.8 or newer. I would simply look for whatever you can find, short of CS5. That itself may sort out what you can purchase.
Actually thinking upgrades.. you're right. Only 3 versions. So for "upgrade" you're limited to CS3 from Ai10. CS3 will run great on a PPC with 10.4.11. I'd search for that if possible. I wouldn't settle for CS2.

In a bind - CS5 CS2

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